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Blue Trust Loans

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85 User Reviews

3.4

Overall Score

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Blue Trust Loans is an installment loan company that offers a payday loan alternative of up to $3,000 cash, repaid over a six-month period. It is owned and operated by the Lac Courte Oreilles Lake Superior Band of Chippewa Indians of Wisconsin, a federally-recognized sovereign government American Indian tribe.

Although the tribe claims sovereign immunity to state laws, customers claiming predatory lending can still contact the Consumer Financial Protection Bureau (see below).

Important: In 2014, a US District Judge ruled that the FTC has the authority to regulate certain arms of Indian Tribes, including payday loan companies operating under Tribal Law. If you feel that you have fallen victim to a predatory lender, even one claiming Indian tribal affiliation, we advise you to file a complaint with the Consumer Financial Protection Bureau.

Continue reading for pros and cons and Blue Trust Loans reviews from real customers.

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The Good

  • Repayment Terms
  • No Credit Score Required
  • Customer Service

Repayment Terms

Blue Trust Loans offers funding of up to $3,000. Because Blue Trust Loans offers personal installment loans, the repayment terms are six months long with anywhere from 6 to 24 payments, depending on how frequently a borrower is paid (monthly, bi-monthly, weekly).

The borrower can pay off the balance in full at any time without incurring any early payoff fees. The stated interest rates range from 471.78 percent to 841.45 percent APR, which is much higher than other installment loan lenders.

Like online payday loans, applying for online installment loans is quite easy. The application process consists of three sections and asks applicants for the following information:

  • Personal information: name, social security number, email address, birth date, phone number(s), address, requested loan amount
  • Source of income information: employer name and number, how often and how paychecks are received, net amount per paycheck, dates for the next two paydays
  • Bank account information: account type, routing number, account number

No Credit Score Required

While a credit check is not required to be approved for a loan, Blue Trust Loans does ask if an applicant has or is planning to file for bankruptcy and will not issue loans to debtors in current or soon-to-be-filed bankruptcy cases.

However, because there is no credit check, a Blue Trust Loan can be a good option for those with damaged or bad credit, or even no credit history at all.

Customer Service 

During normal business day hours, a representative will contact an applicant within an hour after the application is completed (sometimes even within a few minutes) to verify the information, and loan approval can be received at that time. The cash loan can be deposited into a checking account as soon as the next business day.

Blue Trust Loans provides a general phone number, mailing address, physical address, email address, and an online email form for contacting customer service. The company also has an advanced customer service phone number and email address, and a loan processing phone number, fax number, and email address.

Emails are answered quickly and the company's general phone number sends callers directly to a customer service representative. However, it should be noted that getting specific information on the company's short-term loans without having already submitted a loan application can be difficult.

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The Bad

  • Lack of Transparency
  • Possible Additional Fees
  • Company Shares Information

Lack of Transparency

Although Blue Trust Loans does provide some information about their interest rates and fees, the financial responsibilities of the borrower is not clearly stated on the company's website.

Possible Additional Fees

The loan application is free to fill out, but it is uncertain whether or not there are additional origination fees, late fees, or other finance charges.

How interest rates are applied to a loan is unclear, but because payments are stretched out over six months, borrowers will almost certainly end up paying a large amount of money in interest on the short-term loan.

Blue Trust loans states that all of the specific terms of a loan, including any additional fees, will be set forth in the loan agreement, and borrowers are highly encouraged to review the loan agreement thoroughly before signing it. 

Company Shares Information

Blue Trust Loans very clearly states in its Privacy Policy that it can and will share customers' information with other companies starting 30 days from the date the information is received. However, reasoning for doing so is unclear.

The lender also states that it will continue to share customers' information even after they are no longer customers of Blue Trust Loans. There is a phone number borrowers can call to limit what information is shared and how, but they can limit only certain types of sharing.

While the transparent disclosure is admirable, customers should be aware that they will most likely receive marketing calls and emails from other online lenders after applying with Blue Trust Loans.

There are several other loan lenders with similar names or website addresses, such as Blue Trust Loans at bluetrustloans.com and Blue Trust Loans Reviews at bluetrustloansreviews.com. Customers should be sure to reach the correct company for the best service.

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The Bottom Line

For those looking for a small personal loan with a short loan term, Blue Trust Loans is a good option. However, you should keep in mind that loans have a high interest rate, much higher than other personal loan lenders. 

Although Blue Trust Loans provides customers with several reliable ways to reach its customer service department, it does not appear to be completely upfront about what customers pay for interest rates and fees until a borrower has completed an application.

Additionally, the Blue Trust Loans' privacy policy clearly states that it will share customers' information with other companies, even after a customer's account has been closed.

It is also important to note that the company suffers from numerous complaints and allegations of predatory lending practices.

We do not recommend applying for short-term loans with this direct lender at this time.

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Star Rating

1.6

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85 Reviews

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12%

4 grade

1%

3 grade

0%

2 grade

2%

1 grade

85%

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Elzie Rose Elgin, IL

Blue Trust Loans has enabled me to get through some tough financial hardships during this pandemic. When my company shut down for a couple of months in the beginning my Bill's where stacking up while waiting for unemployment to start Blue Trust Loans bridged the gap and allowed me to stay on course with my financial obligations bridging the gap. Blue Trust Loans was easy on the approval even though my credit isnt the best they came through for me. I now have used Blue Trust Loans a second time to take my family on vacation. I highly recommend Blue Trust Loans.

1 week ago

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Reply from Blue Trust Loans

Hi Elzie, Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear that we were able to assist, especially during the pandemic, and that our process was easy for you. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

May. 7th, 2021

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Tina Turner Skiatook, OK

Blue trust is always there when I need them with fast friendly next day deposits with chances to lower your payments

3 weeks ago

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Reply from Blue Trust Loans

Hi Tina, Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear we are always there when needed, providing quick cash with the opportunity to lower your payments. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Apr. 22nd, 2021

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I P ,

Always great service and great payment plans. Never had an any issues with this company

1 month ago

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Reply from Blue Trust Loans

Hi, Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear we always provide great service and payment plans. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Mar. 22nd, 2021

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T Schnacker , OR

The best loan company helpful staff who are very polite and helpful I would and do refer my family and friends

2 months ago

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Reply from Blue Trust Loans

Hi T Schnacker, Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear our staff is helpful and very polite. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Mar. 5th, 2021

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Arlene Kanady Moscow, ID

The friendly and fast service, I have been a customer for a number Of years and have always had a good experience 👍👍

2 months ago

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Reply from Blue Trust Loans

Hi Arlene, Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear you are a long time customer! Also that our staff is friendly and you receive fast service . Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Feb. 25th, 2021

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Lee Marrin Austin, TX

I have had an overall pleasant experience. I have bad credit, could not get a loan through my bank, so I got one from Blue Trust. Of course they have high interest rates. I am guessing most people who took out loans with them could not get approved at any big bank. I knew going in I was going to ne paying extremely high interest but I needed the money. We do what we have to do sometimes. If you are going to deal with a loan company that is not a reputable bank or credit union, you pay high interest. They sent me all the paperwork explaining the interest on my loan. I read it and still agreed like I am assuming the rest of you did. Giving a bad review for something you read and agreed to is not a reflection of Blue Trust. They were very open with what I would be paying. We agree to it at the time because we are probably in a desperate situation. Do I like having to take 6 months to pay back a $300 loan. No but I signed and agreed to it. The responsibility falls on me when it comes to the amount of money I need to pay back.

2 years ago

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Robert Pizor Summerville, SC

I have never had a problem with them. I borrowed money on a couple occasions, told them I wanted to pay it in full the following payday, the charged me 29.50 plus the loan amount on the date I agreed to and that was that. To many people request to much money and then it's somehow the loan company fault when the can't pay it back or getting charged high interest fees. Don't borrow more then you can afford and always pay it back on next payday and you won't be belly aching a predicament you got yourself into. Just saying.

2 years ago

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Deborah Allen-Robinson Xenia, OH

Quick, efficient application process. Staff are professional. I would use again . A+ Service.

2 months ago

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Reply from Blue Trust Loans

Hi Deborah, Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear the process was quick and efficient, and that our staff was professional. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Mar. 3rd, 2021

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Elaine Nixon ,

The person I spoke to was efficient letting me know everything she was great.

2 months ago

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Reply from Blue Trust Loans

Hi Elaine, Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear our staff provided great assistance. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Mar. 3rd, 2021

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Maria B Hollywood, FL

Great customer service, easy process will recommend.

2 months ago

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Reply from Blue Trust Loans

Hi Maria, Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear we provided great customer service and that the process was easy. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Feb. 25th, 2021

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Angela Vail Oklahoma City, OK

They really work with you with payments.

2 months ago

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Reply from Blue Trust Loans

Hi Angela, Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear we provided assistance with your payments. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Feb. 25th, 2021

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Carlos T Jacksonville, FL

Horrible. They’ll lie and tell you they made notes on your account when payment details change. Service rep Omar should be fired immediately. If you get him on the phone ask for someone else or hang up. I inked it sounds bad but I’d almost working rather been homeless for a month then go through this. Unless it’s a life or death situation do not sign with these people. I’ve been blessed with a wonderful attorney who is helping me fight these people. STAY AWAY!

11 months ago

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Kayla Koeppen Columbia, MD

You will end up paying more than triple what you borrow. And with a biweekly payment of $204, only $24 will go toward your principle, while $180+ will go towards interest. That’s $48 a month towards principle and $360 to INTEREST! Plus, when i went to pay off my principle, they told me I owed more ! I got this loan to pay for part of a parents funeral, and they wanted me to pay extra?? Which was t even on my account screen. Ask me to pay more than what’s written in my account? After arguing with a few customer service reps I spoke to an “Omar” who placed my “Last Payment” of $750 ( understand that i took out a $800 loan and had been paying on it for 6 months already) And i have stilllllllllll been getting phone calls and messages about owing more. My “account” on their website no longer exists. Plus I know that they record phone calls bc during my conversation with Omar, he stated the fact that i had spoke in a prior call saying that i would close my bank account so they couldn’t take any more money out, yet call me everyday asking for more money and when i point out the fact that i made my last payment with Omar, and they could listen to that conversation, they hang up and call again. I will not be using this loan option and i strongly push you to find another company !

1 year ago

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Reply from Blue Trust Loans

Hello Koeppen, We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. We have representatives who can explain the loan terms and answer any questions. Plus, our loan agreements specify the overall cost of our loans, APR, and payment schedule in the “Customer Installment Loan Agreement” section. If you would like to download a copy of your loan agreement which also includes all the repayment options available, you can do so from your account page on our website www.bluetrustloans.com. If you have outstanding questions or concerns, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4675 or email us directly at [email protected] for further assistance.

Jul. 15th, 2020

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G Singh Yucaipa, CA

This company is horrible compared to its competitors I went through a company called loanme.com and I borrow $2700 and I paid it back in the same amount of time (1 month) and they only charge me $110 in interest...I borrowed $550 from Blue trust loans and in the same amount of time (1 month)they charge me $$285 I couldn’t believe for a $500.50 loan that they were trying to charging me $300 a month it’s like geez half of the loan a month interest I have paid the first payment of $75 my second payment was $148 then I paid off the loan for $612 thank God I realize that I needed to pay this loan off immediately... I hate that when I went to pay off the loan the lady tried to get me to pay it off on my next payment date instead of saving me money and doing as soon as possible this company is horrible and trying to scam you....Don’t do Business with them Please you’ll regret it like everyone else

1 year ago

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Brutus Chico, CA

Blue Trust quickly impressed me with how fast and knowledgeable the caller reached me. However, I explained that I needed to correct some info during the final application review and I explained their software forces people to give less-than-perfect answers because they do not allow duplication of accurate information. AFTER telling me I was approved and all I needed to do was SIGN the contract digitally, she rejected the loan. So this POS organization has my bank account, routing number, SSN, everything they need to defraud me. This organization is a fraud and will be reported to the BBB, FTC, and anyone else I can think of.

1 year ago

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Unknown Customer Lillington, NC

When I applied for a loan with Blue Trust Loans. They said I was approved for $440. But I took a lower amount. The lady on the phone talked so fast. But she gave me the pay off for the $450. Not the amount I decided on. I have no idea how much I'm paying back nor how much to pay if I want to pay it in full. They said they would email me my contract and I never got one. It's very hard to get in touch with this company. But they have no problem taking your money. Since I don't know how much I'm supposed to pay back. They obviously can keep taking from my account as long as they want. Don't do business with them. They're not honest and they hid your paperwork from you

1 year ago

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Matthew Palm Coast, FL

First there customer service is excellant , now the truth this company does NOT provide information to the THREE major credit bureau's , second YOU MUST understand you will be borrowing at a high rate . For example if you have $900 dollars left to pay on a loan You MUST remember you will still have to $1300+ to pay the loan off. REMEMBER TO PAY ON TIME or it goes much higher . This is a legit company SO THINK over your finances before you borrow , then REALLY ASK YOUSELF is this worth it. If you can't afford it DON'T BORROW.

2 years ago

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Deborah Leblanc New Durham, NH

I decided to pay off the balance of the loan I had been paying on since 9/18, I was extremely shocked to find I owed still the a amount of the loan amount I had in the first place after paying since last September I have been a returning customer with good rapport and upfront description of the loan amount and percentage rate. Unfortunately for me I needed the loan at a very stressful time. I was not informed that to loan 1400, I would be paying roughly 4000. dollars if that had been explained to me I would have decided that was a very bad decision no matter how much I needed the loan. Since I was a two times returning customer I thought I would have better treatment. When I called to pay off the loan I asked the representative to let me speak to the manager after being dissatisfied with his rhetoric I asked to speak with his manager I was told that since I had already had two phone conversations that was all I was allowed. I cannot tell how disappointed and ashamed I felt for using this company I will never use them again for their shoddy treatment and encourage you to not ever use this company

2 years ago

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jj ung La Puente, CA

After getting a call with them and my bank, they said they needed my pay stub, I email them my pay stub. A different specialist called me saying they need to go over with my bank. I told her I already did with your previous agent that contacted me, she insisted on that I need to do it again. So I did, after going through the process all over again, they said my 2 weeks pay stub was not inconsistent which is what I have for the past 6 months. She said she spoke to the supervisor, they can't approve the loan. It was such a waste of everyone's time and my information was giving to them. Stay away, there are many better options out there.

2 years ago

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Robin Irizarry San Francisco, CA

Blue Trust Loans took all of my information, talked to my bank while I was on the line to confirm my direct deposits (which I have been getting every 2 weeks for iver 20 years). They told me I was approved and then called me every 2 hours requesting pay stubs and then wanting to call my bank with a second totally different loan "specialist". At 9 o'clock at night they denied my loan after talking to my a bank and getting every bit of my info. The supervisor refused to give me a full name in the end even though he had all of my banking and id information. I was approved in 1 hour the next day by a competitor no hassle. They are a scam, they want your info to sell to other companies... this is how they make money off of you far beyond the interest.

2 years ago

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Disatisfied Customer St. Petersburg, FL

While borrowing $1200 was easy from this company they failed to explain the almost 800% interest rate. The first payment of $210 was due 4 days after I received the loan. I was told I would have 24 total biweekly payments & could pay the loan off at any time during the 6 month term. They also failed to mention that the following 23 payments would jump to $381. After 2 weeks of getting the loan I contacted the company to pay $600 towards the principal. I was informed they would only take a full payoff, only on my payment due date & payments could not be made towards the principal. If I had taken the 6 months to pay back the loan I would have paid over $4300 for a $1200 loan...in 6 months. I paid off the $1200 in 3 week costing me over $600 in interest. None of this was explained to me when getting the loan. I’m not sure how this isn’t criminal. BUYER BEWARE...WORSE THAN LOAN SHARKS 👎

2 years ago

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Karen Reid Longmont, CO

I have made a formal complaint against this company, and I urge others to do the same. If you take out a loan, if you want to make a payment TOWARD the loan, they will not take it. It's either pay the loan off or nothing. I borrowed $1500, and they made me wait until the 1st of the next month to pay $1200. Then they told me the payoff would be $1078 on the first of the next month. And if I don't pay it off? Even though I now owe significantly less having paid $1200, I STILL would have to pay more than $500 a month on INTEREST. I'm paying this wicked company off, then I hope to meet them in court. You see, they are a "rent a tribe" outfit--so they can escape state usury laws. You need to avoid this rip off company like the plague!

2 years ago

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Kristin Schulz Escondido, CA

If I could give this company a big fat 0 I would. Horrible customer service! They have no clue what they're doing. I filled out my information online provided all income sources as directed. I sent what they requested to verify only to be called back and told I was approved for a lesser amount because I was not truthful on my application. The first representative had no clue how to handle my questions. I had to ask for a supervisor (Cindy) and she too had no clue. Both representatives were passive not delightful and no once did they seem to care they were blatantly tell me I was lying about my income. Nor did they seem to care that I was clearly offended. Maybe if they had any personalities at all they would know to use fact finding questions to resolve an issue and keep a customer happy. By the looks of the other comments it doesn't seem they will ever get it. Don't do business with this company, they'll belittle you and call you a liar.

2 years ago

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Not necessary Eastpointe, MI

Dishonest! Liars! I specifically asked Luanne about the interest rate upon applying for the loan. She never gave me a straight answer, stating the details were forthcoming. Never happened. Ben told me they sent emails with all the details outlined. No emails. He said a document was emailed outlining the interest rates before I signed for the loan. Not true. There should be a class action suit against them so that we all get our money back. Amazing how Better Business Bureau backs them. They will reap what they sow and they will not be in business much longer because of their deception.

3 years ago

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marion Pompano Beach, FL

i have taken out a few loans with this company and at first i was pleased with them,But as of lately i am not the staff is very rude they are not honest.I spoke a rep about maybe taking out a loan in the near future. Well after that call i kept receving call after call on trying to get me to take out a loan..So after countless calls and the promise of a 50.00 gift card in i 48 to 72 business hours lets just say that was 3weeks ago and counting.Every time i call i get a different lie.So after i pay my loan off i dont think i will use this company again not because of the high rates but because of the dishonesty.

3 years ago

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Christy

This company is a total scam and wont even negotiate with clients in reducing pay off loan. They just love taking away money from your bank and charging huge amount of interest! You feel youre being robbed off and their customer service is useless and supervisors are incompetent ! Way too incompetent! I was trying to pay off my loan one time and they dont offer any discount at all and will drag you to following the payment dates so they can keep stealing money from you for a fraction that you borrowed. Its such a shame! I don't think a business like this wont operate for a while . They're heading to a huge downfall due to a bad business they make . Shame on you, greedy company!!

3 years ago

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C.H. Vero Beach, FL

MISINFORMED, MISLED, LIED TO, UNETHICAL, CRIMINAL, INHUMANE WOW ..This is absolutely the CRAZIEST thing I think I've seen anyone OR a COMPANY get away with....Due to Blue Trust Loans being a "Tribal Company" and they are basically "untouchable" due to TRIBAL LENDING LAWS....This IS SOOOOO UNFAIR to the citizens that fall for this outrageous, absurd contract they have with a pay back interest of up to 4 or 5 times the loan amount...What kind of person in their "right mind" would actually agree to this..??? well...I did..and I didn't even think anything like this was even POSSIBLE.. WOW .....I was completely MISINFORMED by this company..Not getting another penny from me....Horrible people

4 years ago

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Maria Union City, NJ

After listening to the rep. go on and on and eventually making a decision based on the info she spewed, I found out this company is not legit. I ended up stopping payment on the debt and speaking to my attorney. I never received any copies of the documents I signed nor did they ever advise me they were doing business under two or three DIFFERENT names...then after speaking with one of my bosses who worked with the Attorney General's office in my state, looks like this company IS NOT EVEN LICENSED TO do business in Jersey. I would have never accepted the offer had I known any of this...I researched for hours before I decided this company made the most sense, but, about a day or so later, little things started to nag me about this company, the first being the different names...the lack of reply to my emails, which I took directly off their alleged website.

5 years ago

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Joyce mcguire

I spoke with a rep over the phone trying to get a very small amount of funds asking if they do hard pulls or soft pulls. The rep assured me no credit check is done because too many credit checks decreases the credit score. I didn't want that to happen. So after giving the rep all of my personal infor. He placed me on hold for 2 mins only to find out I was not approved. Which makes me wonder if a credit check was performed. And the fact is I know why I wasn't approve and its not because I don't pay my bills because they are paid all time. I am further investigating this company with my attorney. I Just hope the rep was true and didn't lie. Otherwise, further action will be taken.

5 years ago

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Lisa San Jacinto, CA

Please do not do loans with this company I took a loan for $300 and my total was $374.66 that stated needed to be payed back for interest they never ever sent me any confirmation of anything anyways it’s been five months now and there still taking all this money from my account they said I agreed to pay 12 months of payments for the amount of 965.98 wtf fraudulent company I never agreed to this I will be contacting better business bureau and filing a small claims on this company

1 year ago

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Nicole J Los Angeles, CA

They aren't as forthcoming with much-needed information regarding their loans. Their interest rates are ASTRONOMICAL and you will be paying quadruple of what your borrowing. For $750 your payback is over $3000! Putting you deeper into a hole. I was lucky enough that I was able to pay off my loan when I noticed the promised payback of three installments kept going and going. There are other avenues to take when you are strapped for cash, Unfortunately, they ARE NOT ONE OF THEM! This experience forced me to look at my spending habits and make more of a conscious effort to SAVE FOR A RAINY DAY!

2 years ago

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Shadysmile76 Shawnee, KS

I would have given only half a star if I could. This is the worst company to get a loan from. Their interest is outrageous. You will pay %250 percent interest. Do not take this loan you will only put yourself worse than you were before. Not even if I was dying would I take money from these people again. This company should be ashamed of themselves.

2 years ago

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Vel Gainesville, FL

I borrowed $825. A week later they took an auto payment for $221.37. NOT even a week later I called to pay it off and they told me they would have to schedule the payment the next day....That’s so they could add over $100 in interests but there is no penalty to pay off earlier as I was told. Well they charged me $983.20 to pay it off!!!! PLEASE DO NOT BORROW a penny from these people. I’m looking into this further as I thought predatory lending was abolished.

2 years ago

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Anthony Austin, TX

Getting charged a massive amount of interest daily. I barrowed a loan of $300, 3 payments later of $82.00, my remaining principle balance sits at $279.00. $992.76 is after all the monthly payments if I was to complete my 12 payments. This is the biggest rip off I’ve ever been involved with. I am never to use this company again and I advise the same to anyone else Seeking a loan. THIS IS NOT THE PLACE TO GO!

2 years ago

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Deberry Ahoskie, NC

They are a RIP OFF. They give you false information. I asked them specifically how much was the interest and she said only 59 dollars on the hundred. Well correct me if I'm wrong but 1800 dollars on a 450 dollar for six months is a LITTLE more than that. My advice to you is don't get caught up like I did. Stay away from them!!!! They are no good!!!!

2 years ago

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Desaree Allen Plainville, IN

They deserve no stars. Customer service agents tried bulkying me into making a double payment because they claimed that my previous payment was NSF. I called their bluff and emailed them proof that the payment went through. Because of that, They lost my trust and they are now blocked from pulling money from my account. I have now problem paying my debts, but don’t try to scam me!

2 years ago

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Jason Gross Milton, FL

Extremely horrible! Wish I was informed about these reviews before getting a $750 loan! Over the six months I am paying over $2,200 back to the company! Three times alone! Do not do this company! They are such a rip off! Highway robbery!.. And to the people who are less fortunate! What a way to take advantage of hard-working people that fall under hard times! A big screw!

2 years ago

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Karen Reid Longmont, CO

These people are LOAN SHARKS! Have NOTHING to do with them! I recently took out a loan for $1500, and was LIED TO that I could call and make a payment at any time TOWARD the principal. HA! I tried to make a payment today, July 6, of $300 toward the principal, and was told I couldn't make a payment until the payday, August 1--and THEN they couldn't tell me with an extra payment of $300 what my monthly payment will be! These people are CROOKS, don't have anything to do with them! They will LIE TO YOU and take you to the CLEANERS!

2 years ago

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Amy Harless Duffield, VA

I will never use these people again I got a $400 loan and paying back over $1500 and my balance says principal is $101 yet they are taking a $131 payment? Today I tried to call and pay my principal off which was $179 bit they said I would have to pay $230 which includes 50 some interest... i will never do business with these people they quoted me interest an after I signed the email and sent it back they called and said they made a mistake... DO NOT GET A LOAN WITH THESE PEOPLE

2 years ago

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Barry Whitaker Bowen, IL

Do Not, I repeat Do Not borrow anything from this company.they told me on phone it would be 12 payments of 65 dollars, it ended up being 24. So i paid 1300 for A 350 loan and at the end they called and said I owed 271 and ended up drafting it out when I said I would call later to set up payment arrangements on the 271. This is horrible. DONT DO IT

2 years ago

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M Gentry San Bernardino, CA

This company is a scam!! i got a $400 dollar loan which only $375 was deposited into my bank! when i saw that they were only putting $5 of the $126 payment towards the loan i called! They said it was in the agreement i signed, which i didnt get in an email until after the loan was processed. They failed to explain that theres a 750 percent interest rate on the loan, By the time the loan is paid off in August i would have given then over $1500 dollars!! It is a rip off and and a scam company! Guarantee i wont be using them ever again!! Dont do it, dont use this company!

3 years ago

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nasser Parkville, MD

Got a an emergency loan for 700$ I knew that interests rates are exuberantly (criminally high) Even mafia would give better deal. But I was always going to pay it off within few weeks. So I called to make the payoff (649 dollars). But they don't do same day payoff, and they don't process during the holidays. So my payoff was 749$ cause the payoff would take place 3 days later. . I would have given no star if there was an option for that. Don't do business with the, shit if you need just few hundred bucks I will give it to you or loan it interest free

3 years ago

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Alex Del Rio, TX

Made 3 payments on a 700 dollar loan and decided to pay off my loan. According to the payment charge, my principle balance was 649.00, since they don't do same day payments on a Friday they said my payment won't go through until Monday. By then my principle incurred daily interest and my payoff would be 749.00. These people will not work with you. Definitely not doing business with them again.

3 years ago

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Jeffrey Conrod Kodak, TN

The interest rates are very high, and this is expected as a bad credit loan service, but they refuse to take an additional payment any time, you must arrange to make the extra payment 3 days before the due date. What kind of a banking company won't take a payment when you have extra money? It's just so they can charge the extra interest between then and the next payment. Predatory lending at its finest right here!

4 years ago

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Gloria Zavala-Garvin Farmington, MI

Blue Trust Loans has an alert notification with the BBB. Agreed to a $500.00 loan. Never received any documents or paperwork with any details. Paid back three payments of $263.00 for a total of $784.01 which included a reasonable and substantial amount of interest. They I claimed to agree to make 6 payments of $263.00 which would total $ 1578.00. Why would any person in their right mind agree to pay $1078.00 in interest? This company is not on the up and up and is price gouging interest rates which I consider unlawful. Be aware if you decide to deal with this company.

5 years ago

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Heather Ryles Colorado Springs, CO

i only rated this a 1 because I couldn't put zero. This company is ridiculous! The first time it wasn't so bad. I'm literally paying more in freaking intrest than in the loan. there is freaking 10 dollars going to my loan. How are they allowed to do that?!?! People turn to them in a time of need and this is ridiculous.

1 year ago

Blue Trust Loans Logo

Reply from Blue Trust Loans

Hello Ryles, We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. We have representatives who can explain the loan terms and answer any questions. Plus, our loan agreements specify the overall cost of our loans, APR, and payment schedule in the “Customer Installment Loan Agreement” section. If you would like to download a copy of your loan agreement which also includes all the repayment options available, you can do so from your account page on our website www.bluetrustloans.com. If you have outstanding questions or concerns, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4675 or email us directly at [email protected] for further assistance.

Jul. 15th, 2020

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Omar Wheeling, IL

Got a loan for 750$ i made 10 payments of 69 dollars so one day i called to pay of loan thinking i owe less. Comes out that i owe 850 now . So what happened with al those payments i made ? Horrible place horible they take advantage of you

1 year ago

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Reg Hallandale, FL

Never do business with this company they disguise themselves as a bank. If I would have known this is a payday loan company I would have never done business with them. They lie and fraudulently alter your account. This company should be shut down immediately. Lesson learned! Again this business is located in another country!

2 years ago

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S. S Temple Hills, MD

I have been very loyal to this company paid ib time no issues. then I requested another loan it took 6 days for them to respond after numerous calls. Then had the audacity to verify my information 3 times and constantly placed me on hold. I see paying on time and being loyal to this company means nothing.

2 years ago

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Unhappy customer West Hollywood, CA

This is the worst experience ever. I called in to pay off my loan and was told I missed the deadline. Told me I can call in tomorrow after my first payment is pulled ($221.00- $14 goes towards the principal) to pay the balance...smh. lesson learned DO NOT GET A LOAN FROM THEM...HORRIBLE...SHARKS....PREDATORS

3 years ago

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