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Blue Trust Loans

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5.5

Overall Score

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LAST UPDATED: August 12th, 2022

Blue Trust Loans is an installment loan company that offers a payday loan alternative of up to $3,000 cash, repaid over a six-month period. It is owned and operated by the Lac Courte Oreilles Lake Superior Band of Chippewa Indians of Wisconsin, a federally-recognized sovereign government American Indian tribe.

Although the tribe claims sovereign immunity to state laws, customers claiming predatory lending can still contact the Consumer Financial Protection Bureau (see below).

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Attention: In 2014, a US District Judge ruled that the FTC has the authority to regulate certain arms of Indian Tribes, including payday loan companies operating under Tribal Law.

If you feel that you have fallen victim to a predatory lender, even one claiming Indian tribal affiliation, we advise you to file a complaint with the Consumer Financial Protection Bureau.

Continue reading for pros and cons and Blue Trust Loans reviews from real customers.

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The Good

Repayment Terms

Blue Trust Loans offers funding of up to $3,000. Because Blue Trust Loans offers personal installment loans, the repayment terms are six months long with anywhere from 6 to 24 payments, depending on how frequently a borrower is paid (monthly, bi-monthly, weekly).

The borrower can pay off the balance in full at any time without incurring any early payoff fees. The stated interest rates range from 471.78 percent to 841.45 percent APR, which is much higher than other installment loan lenders.

Like online payday loans, applying for online installment loans is quite easy. The application process consists of three sections and asks applicants for the following information:

  • Personal information — name, social security number, email address, birth date, phone number(s), address, requested loan amount
  • Source of income information — employer name and number, how often and how paychecks are received, net amount per paycheck, dates for the next two paydays
  • Bank account information — account type, routing number, account number

No Credit Score Required

While a credit check is not required to be approved for a loan, Blue Trust Loans does ask if an applicant has or is planning to file for bankruptcy and will not issue loans to debtors in current or soon-to-be-filed bankruptcy cases.

However, because there is no credit check, a Blue Trust Loan can be a good option for those with damaged or bad credit, or even no credit history at all.

Club Blue Rewards

Blue Trust Loans has an installment loans loyalty program, Club Blue, that rewards you for making on-time payments and paying your loan in full. There are four rewards tiers, offering borrowers bigger loans, longer terms, and better rates:

  • Blue tier — loans up to $1,850 with up to 270 days to repay
  • Silver tier — loans up to $2,500 with up to 270 days to repay
  • Gold tier — loans up to $2,750 with up to 300 days to repay
  • Platinum tier — loans up to $3,000 with up to 300 days to repay

You can become a member of Club Blue when you apply for a loan, and you can easily progress through the rewards tiers by paying your loan in full with no late payments and returning to Blue Trust Loans if you need to borrow money in the future.

It is important to note that not all customers will qualify for the maximum loan amount, and some borrowers may not qualify at all.

Customer Service 

During normal business day hours, a representative will contact an applicant within an hour after the application is completed (sometimes even within a few minutes) to verify the information, and loan approval can be received at that time. The cash loan can be deposited into a checking account as soon as the next business day.

Blue Trust Loans provides a general phone number, mailing address, physical address, email address, and an online email form for contacting customer service. The company also has an advanced customer service phone number and email address, and a loan processing phone number, fax number, and email address.

Emails are answered quickly and the company's general phone number sends callers directly to a customer service representative. However, it should be noted that getting specific information on the company's short-term loans without having already submitted a loan application can be difficult.

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The Bad

Lack of Transparency

Although Blue Trust Loans does provide some information about their interest rates and fees, the financial responsibilities of the borrower is not clearly stated on the company's website.

High Rates

Blue Trust Loans' rates are much higher than you might see elsewhere: 471.7864 percent to 841.4532 percent APR.

Because Blue Trust Loans specializes in short-term installment loans, meaning that you will pay off your loan much sooner (generally in no more than 300 days) than would be expected with a traditional personal loan lender where loan terms can range up to five years or more, Blue Trust Loans' rates are much than other lenders.

Fees

The loan application is free to fill out, but it is uncertain whether or not there are additional origination fees, late fees, or other finance charges.

How interest rates are applied to a loan is unclear, but because payments are stretched out over six months, borrowers will almost certainly end up paying a large amount of money in interest on the short-term loan.

Blue Trust loans states that all of the specific terms of a loan, including any additional fees, will be set forth in the loan agreement, and borrowers are highly encouraged to review the loan agreement thoroughly before signing it.

Company Shares Customer Information

Blue Trust Loans very clearly states in its Privacy Policy that it can and will share customers' information with other companies starting 30 days from the date the information is received. However, reasoning for doing so is unclear.

The lender also states that it will continue to share customers' information even after they are no longer customers of Blue Trust Loans. There is a phone number borrowers can call to limit what information is shared and how, but they can limit only certain types of sharing.

While the transparent disclosure is admirable, customers should be aware that they will most likely receive marketing calls and emails from other online lenders after applying with Blue Trust Loans.

There are several other loan lenders with similar names or website addresses, such as Blue Trust Loans at bluetrustloans.com and Blue Trust Loans Reviews at bluetrustloansreviews.com. Customers should be sure to reach the correct company for the best service.

Negative Customer Reviews

Although Blue Trust Loans reviews are currently limited, the majority of customers give the company 1-star. Common complaints from customers include paying much more than the amount they borrowed, as well as difficulties communicating with customer service.

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The Bottom Line

For those looking for a small personal loan with a short loan term, Blue Trust Loans is a good option. However, you should keep in mind that loans have a high interest rate, much higher than other personal loan lenders. 

Although Blue Trust Loans provides customers with several reliable ways to reach its customer service department, it does not appear to be completely upfront about what customers pay for interest rates and fees until a borrower has completed an application.

Additionally, the Blue Trust Loans' privacy policy clearly states that it will share customers' information with other companies, even after a customer's account has been closed.

It is also important to note that the company suffers from numerous complaints and allegations of predatory lending practices.

We do not recommend applying for short-term loans with this direct lender at this time.

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Star Rating

3.0

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173 Reviews

Review Breakdown

5 grade

42%

4 grade

6%

3 grade

2%

2 grade

3%

1 grade

47%

Sentiment Criteria

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Walter Mruk Providence, RI

Blue Trust Loans...they are high interest loans and they worked for me to get back in the race of life... I had a problem with my car and I needed some money fast and during the pandemic I didn't want to go out, so a search led me to Blue Trust and that next day I had the money, thanks Blue Trust!

1 month ago

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Verified Customer

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James Pearson Lompoc, CA

The funds were available when I needed them and the overall process to qualify for the loan was very easy to complete, plus user friendly as well. The support staff was very professional and very knowledgeable when explaining the process and what to expect as far as what my present and future options would be.

7 months ago

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Reply from Blue Trust Loans

Hi James, Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It is great to hear you enjoyed our excellent customer service! We look forward to the opportunity to always serve you! If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Mar. 4th, 2022

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Dee Belfast, ME

They are what they are- very high interest loan. But for some of us, they have been a lifesaver. I have had 3 loans with them. One loan I paid off 8 payments early. The second loan- I paid off just 6 days later. And the third loan I paid off 8 weeks later.

3 months ago

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Steve Harvey Vero Beach, FL

my experience with Blue trust loans is a very very positive and good experience they are very easy to work with they are understanding and they give a positive rating on your credit score and you just can’t beat that as you climb up the ladder it really does pay off to recertify a different loan once you pay went off to climb up a ladder and get better rates I would definitely recommend them to anybody

6 months ago

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Reply from Blue Trust Loans

Hi Steve, We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review! It is great to hear you enjoyed our excellent service! We look forward to the opportunity to always serve you! If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-770-2682. We’re available 24 hours a day.

Mar. 9th, 2022

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TNT65 Knoxville, TN

I took out my loan April 2022. I've been having my payments auto drafted from my account but, I have not been able to reach anyone regarding my account since May. What is going on?

2 months ago

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Grace Turner Hayward, CA

This company has always treated me with respect and understanding. They are fast and efficient. I love this company over all the others I have used over the years. I will go to them first for all my loan needs. Good job Blue Trust. I love you.

8 months ago

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Reply from Blue Trust Loans

Hi Grace, We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review! It is great to hear you have always enjoyed our excellent service. We look forward to the opportunity to always serve you. If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-770-2682. We’re available 24 hours a day.

Jan. 18th, 2022

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Sylvis Ybarra Watsonville, CA

I have been trying to get a hold of someone from the trust loan their Internet access is down know when we transmit their call my calls concerned that I’m not able to access any of my information through email or online also I’ve been trying to pay off my debt for the last three months and they keep telling me that I am on a monthly program

3 months ago

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Verified Customer

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Monesha Woolfolk Carson, CA

They're always available to help. They're open 24 hrs and the monthly payments are reasonable for the borrowed amount.

7 months ago

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Reply from Blue Trust Loans

Hi Monesha, Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It is great to hear you enjoyed our excellent customer service! We look forward to the opportunity to always serve you! If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Mar. 4th, 2022

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Suzanne Marie Foust Swannanoa, NC

the only thing that doesn't settle well with me is the interest rate but otherwise they are a great company who will work with you

7 months ago

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Reply from Blue Trust Loans

Hi Suzanne, Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It is great to hear you enjoyed our excellent service! We look forward to the opportunity to always serve you! Kindly keep in mind, we provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your Blue Trust Loans account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at [email protected] or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Feb. 16th, 2022

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Patrick Tooley Venice, FL

Getting a loan was quick and somewhat easy!! The loan I had was to help pay for my SUV getting fixed!! Grateful for the ability!! Try it out, it can help!!

4 months ago

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Reply from Blue Trust Loans

Thanks for the awesome review, Patrick Tooley! We look forward to the opportunity to serve you again soon. Please feel free to contact us directly with any questions or future needs. We are available 24/7 at [email protected], or you can call us at 877-770-2682.

May. 18th, 2022

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Grace Citrus Heights, CA

I was short money for my car payment and wanted a few dollars for the holidays I went online to apply for a bad credit loan that was more than $255 I was shocked when I was told I had been approved for $1800. It was so easy and fast. What i don't like is they don't report to the credit bureaus and you are not given credit for these good payments so your always stuck to using these high interest loans

9 months ago

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Reply from Blue Trust Loans

Hi [Grace, Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It is great to hear you enjoyed our excellent service. If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Dec. 22nd, 2021

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MichelleConners Las Vegas, NV

I am very thankful that your company exists. I appreciate how easy you make it get much needed funds in an easy and quick manner. I paid off my most recent loan early and the representative that took the payment was upbeat, friendly and professional. She made me feel important to your company and appreciated me. I recommend your services to friends and family with confidence you will take care of them the way you have always taken care of my needs. Thank you for all you do.

1 year ago

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Reply from Blue Trust Loans

Hi Michelle, Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear that our staff was friendly, helpful and especially that we were able to make you feel appreciated because we do value you. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Jul. 19th, 2021

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Larry Johnston Las Vegas, NV

I was charged for some items that didn't buy when I checked my website banking there were multitude withdrawals and overdraft s I needed a loan put me back Into the plus while the bank tried refund and changed my card. I read u messages telling me if I needed a loan. Call was approved receive the funds within the same day.The contract was one I couldn't refuse

1 year ago

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Reply from Blue Trust Loans

Hi Larry, Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear that we were able to provide funds within the same day and that our terms are irresistible. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Jun. 22nd, 2021

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Elzie Rose Elgin, IL

Blue Trust Loans has enabled me to get through some tough financial hardships during this pandemic. When my company shut down for a couple of months in the beginning my Bill's where stacking up while waiting for unemployment to start Blue Trust Loans bridged the gap and allowed me to stay on course with my financial obligations bridging the gap. Blue Trust Loans was easy on the approval even though my credit isnt the best they came through for me. I now have used Blue Trust Loans a second time to take my family on vacation. I highly recommend Blue Trust Loans.

1 year ago

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Reply from Blue Trust Loans

Hi Elzie, Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear that we were able to assist, especially during the pandemic, and that our process was easy for you. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

May. 7th, 2021

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Lee Marrin Austin, TX

I have had an overall pleasant experience. I have bad credit, could not get a loan through my bank, so I got one from Blue Trust. Of course they have high interest rates. I am guessing most people who took out loans with them could not get approved at any big bank. I knew going in I was going to ne paying extremely high interest but I needed the money. We do what we have to do sometimes. If you are going to deal with a loan company that is not a reputable bank or credit union, you pay high interest. They sent me all the paperwork explaining the interest on my loan. I read it and still agreed like I am assuming the rest of you did. Giving a bad review for something you read and agreed to is not a reflection of Blue Trust. They were very open with what I would be paying. We agree to it at the time because we are probably in a desperate situation. Do I like having to take 6 months to pay back a $300 loan. No but I signed and agreed to it. The responsibility falls on me when it comes to the amount of money I need to pay back.

3 years ago

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Robert Pizor Summerville, SC

I have never had a problem with them. I borrowed money on a couple occasions, told them I wanted to pay it in full the following payday, the charged me 29.50 plus the loan amount on the date I agreed to and that was that. To many people request to much money and then it's somehow the loan company fault when the can't pay it back or getting charged high interest fees. Don't borrow more then you can afford and always pay it back on next payday and you won't be belly aching a predicament you got yourself into. Just saying.

4 years ago

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Verified Customer

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Frank Godleski Fountain Hills, AZ

Blue Trust is Always Great & their Always there for me whenever I need them, "Thanks again.. Frank

7 months ago

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Reply from Blue Trust Loans

Hi Frank, Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. We look forward to the opportunity to always serve you! If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Feb. 16th, 2022

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Verified Customer

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Nathan mansour

Great customer service and great help with the loan answers all my ? I had for the loan

8 months ago

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Reply from Blue Trust Loans

Hi Nathan, We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review! It is great to hear you enjoyed our excellent customer service. If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-770-2682. We’re available 24 hours a day.

Jan. 12th, 2022

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Cheryl Canal Winchester, OH

You company has been here for me several times over the years and after this time I hope I never have to come back but if I do I know you will be fair and friendly and understanding

9 months ago

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Reply from Blue Trust Loans

Hi Cheryl, We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review! It is great to hear you enjoyed our excellent service. We look forward to the opportunity to always serve you! If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-770-2682. We’re available 24 hours a day.

Dec. 22nd, 2021

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Jeannie Bond San Antonio, TX

Blue Trust continues to GAIN MY TRUST over and over as I take out small loans to help me!! All the agents are SUPER attentive and compassionate and VERY PATIENT!! I feel SAFE AND COMFORTABLE in all my conversations with them!!! I thank my Heavenly Father for Blue Trust!! AMEN!!!!

1 year ago

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Reply from Blue Trust Loans

Hi Jeannie, You're welcome! Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear that our staff is very helpful in assisting with all the steps needed to finalize your Blue Trust Loans and that you would use our service again in the future. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Sep. 2nd, 2021

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J-Santi Sanford, FL

When I applied for a small loan, It was really quick and smooth. I immediately paid the loan back with no issues whatsoever. The customer service rep were really pleasant and scheduled my total payback of the loan with no problems. I would use them again in the future. The only drawback is the interest rates are high, but for me who just needed a quick loan it was fine.

1 year ago

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Reply from Blue Trust Loans

Hi J-Santi, Thank you for commending our effort with your 4 star rating! We take pride in having great customer service. It is so great to hear that our process is quick and that you received great service. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Jul. 19th, 2021

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Sylvia Mission Viejo, CA

I needed money and I called blue trust loans…fast and very professional!!! Although the the interest is high I was able to get the funds I needed with the option to pay back sooner with low interest fees!!! Thank you Blue Trust Loans!!!

1 year ago

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Reply from Blue Trust Loans

Hi Sylvia, You're very welcome! Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear that we provide fast and professional service. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Jul. 8th, 2021

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Suzanne Dowe Los Angeles, CA

I’ve had a couple emergencies crop up in the past year and each time I was able to quickly get a loan from Blue Trust. No fuss...easy access and very friendly and knowledgeable service staff. I would recommend Blue Trust to my friends.

1 year ago

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Reply from Blue Trust Loans

Hi Suzanne, Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear that our process is easy and that our staff is friendly. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Jun. 22nd, 2021

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Jamie Frye Winchester, KY

Can not get ahold of the company. Their website no longer exists. So now I have no way of logging into my account, but they sure don't have a problem taking money out every two weeks.

3 months ago

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Deborah Scottsdale, AZ

Always helpful in loan process and delivers on time deposits

7 months ago

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Reply from Blue Trust Loans

Hi Deborah, Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It is great to hear you enjoyed our excellent customer service! It was a pleasure serving you! If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Mar. 4th, 2022

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Diana Chinn Lake Oswego, OR

Just the way things are handled and way the different tiers work.

7 months ago

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Reply from Blue Trust Loans

Hi Diana, We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review! It is great to hear you enjoyed our excellent service! We look forward to the opportunity to always serve you! If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-770-2682. We’re available 24 hours a day.

Feb. 23rd, 2022

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MsKodi06 Defiance, OH

They are very easy to get money from, but you pay for it 10 times over. It gives you levels you rank up to with each loan, but I never see any difference in the money. you have to pay back. I wish I'd never borrowed it the first time

4 months ago

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Reply from Blue Trust Loans

Hello, We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your Blue Trust Loans account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at [email protected] or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

May. 26th, 2022

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Christina Spinella Merced, CA

I received my money and the loan officer stated that I would pay it off with 3 payments. They now conveniently said that it was 9 months, taking out my house payment basically a month. I was falsely set up and I will be reporting to BBB. Company is a scam!!

5 months ago

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Reply from Blue Trust Loans

Hi Christina, Thank you for taking the time to share your experience. Your feedback is important to us! To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns. We will be reaching out within 48 hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at [email protected] or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

May. 3rd, 2022

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Peggy Butler Atlanta, GA

It was easy for me to get my loan and the person that I talked to was very friendly. The web site needs some work done to it . I couldn’t do my application on line.

9 months ago

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Reply from Blue Trust Loans

Hi Peggy, We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review! It is great to hear you enjoyed our quick and easy service. If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-770-2682. We’re available 24 hours a day.

Dec. 20th, 2021

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anthony smith Peru, IN

For a quick and easy loan, it is not bad but interest rates are very high. Also the website does not allow payments even though the customer service number provided says you can pay. The customer service number provided on the website also doesn't work and is totally automated. There are no live reps and you will go around in circles while it eventually just hangs up on you with no options to pay or speak with any one. I had to go online to search for a real number to call. (However, when I got a live person, she was helpful and quick.) The number I found was in a previous bad review that was replied to, but it was the only thing I could find to pay my loan off. It almost seems like they make it as hard as possible so that you get tired of trying and just have to pay the high payments and interest rates. My advise, is only use in an emergency and pay off as soon as you can. There needs to be much improvement done before I would give a better rating and 2 stars is very generous due to not being able to pay on the website or the phone number that was given on their website.

8 months ago

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Reply from Blue Trust Loans

Hello Anthony, We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your Blue Trust Loans account, and we are here to discuss the terms of your loan with you in more detail . Please note that you are able to make alternative payment arrangements in any of the following ways: • By contacting us by phone at 877.770.2682 at least three (3) business days before your payment due date, or • Logging into your online account and speaking with a representative via web chat located on the bottom right side of your screen, or • Texting “subscribe” to 70680, followed by your inquiry or request, or • Emailing us at [email protected] Please email us directly at [email protected] or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Jan. 7th, 2022

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Cynthia Ellicott City, MD

I was pleased with the service I received everything was explained to me no tricks. Customer Service Is Excellent. I wound recommend Blue Trust To Anyone. You All Are Definitely On My A List

1 year ago

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Reply from Blue Trust Loans

Hi Cynthia, Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear that we offer excellent customer service, that everything was explained to you and that you would recommend us. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Aug. 5th, 2021

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Concheeta Ann Wright Bowie, MD

reliable, however, interest rates for long time customers too high

7 months ago

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Reply from Blue Trust Loans

Hi Concheeta, Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your Blue Trust Loans account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at [email protected] or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Mar. 4th, 2022

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star star star star star

Becky Highlands, TX

Easy to use and the representatives are very nice.

7 months ago

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Reply from Blue Trust Loans

Hi Becky! Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It is great to hear you enjoyed our excellent customer service! We look forward to the opportunity to always serve you! If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Mar. 4th, 2022

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star star star star star

Jonathan James Mooresville, NC

Great customer service , great customer knowledge

7 months ago

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Reply from Blue Trust Loans

Hi Jonathan, Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It is great to hear you enjoyed our excellent customer service! If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Mar. 4th, 2022

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star star star star star

Charlie Jarrell Jr Norwood, LA

Professional and courtesy from the start to finish.

7 months ago

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Reply from Blue Trust Loans

Hi Charlie, Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It is great to hear you enjoyed our excellent customer service! If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Mar. 4th, 2022

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star star star star star

Arlene F Henderson Hillsborough, NJ

Very pleasant to talk to and very easy to apply for a loan

7 months ago

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Reply from Blue Trust Loans

Hi Arlene, Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It is great to hear you enjoyed our excellent customer service! We look forward to the opportunity always to serve ! If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Mar. 4th, 2022

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star star star star star

Hugo De La Torre South Gate, CA

Great customer service and very easy process

7 months ago

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Reply from Blue Trust Loans

Hi Hugo De La Torre, Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It is great to hear you enjoyed our very quick and easy process! If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Feb. 23rd, 2022

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star star star star star

Dwight Miami, FL

Loan is approved quickly and agents friendly and helpful

7 months ago

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Reply from Blue Trust Loans

Hi Dwight, Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It is great to hear you enjoyed our excellent service! We look forward to the opportunity to always serve you! If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Feb. 16th, 2022

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star star star star star

Rafael Hacienda Heights, CA

Easy communication and understanding. Application easy.

7 months ago

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Reply from Blue Trust Loans

Hi Rafael, Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It is great to hear you enjoyed our excellent service! We look forward to the opportunity to always serve you! If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Feb. 16th, 2022

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star star star star star

Michael Pritchard Granite City, IL

Great customer service. Paid in a timely manner

7 months ago

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Reply from Blue Trust Loans

Hi Michael, Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It is great to hear you enjoyed our excellent service! We look forward to the opportunity to always serve you! If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Feb. 16th, 2022

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star star star star star

Ralph Gillespie Hamilton, OH

Easy to work with and always very responsive

7 months ago

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Reply from Blue Trust Loans

Hi Ralph, Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It is great to hear you enjoyed our excellent service! We look forward to the opportunity to always serve you! If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Feb. 16th, 2022

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star star star star star

Cecilia Casarez Madera, CA

The Staff are incredible and I was approved immediately

7 months ago

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Reply from Blue Trust Loans

Hi Cecilia, Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It is great to hear you enjoyed our excellent customer service. If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Feb. 9th, 2022

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cassandra Ru Hudson, CO

I am a mother of three and was in a panic for money and it was easy to get money but here where I got dinged thought I was paying off loan nope paying double or triple the amount due to principal and fee not the loan... will not be using them again rather die than get another loan from here..

6 months ago

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Reply from Blue Trust Loans

Hi Cassandra, Thank you for taking the time to share your experience. Your feedback is important to us! To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns. As a reminder, we provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements, we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates, and payment amounts. A copy of your loan agreement is available to you at any time by logging into your Blue Trust Loans account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at [email protected] or call us at 855-201-4675. We’re available from 7AM – 7PM CT, Monday – Friday.

Mar. 9th, 2022

star star star star star

lirley kah Crestline, OH

I have gotten several loans and if I had questions or had a problem they worked with me and found the answers. I truly appreciate them

11 months ago

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Reply from Blue Trust Loans

Hi Lirley, We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review! It is great to hear you enjoy our services. If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-770-2682. We’re available 24 hours a day.

Nov. 3rd, 2021

star star star star star

Billy Indianapolis, IN

Always been good been customer now better then five years never had issue service has been well over the years I would recommend them to family & friends

1 year ago

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Reply from Blue Trust Loans

Hi Billy, Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear that you have been with us for the past five years and that you never had any issue. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Jul. 21st, 2021

star star star star star

Mary J Jim Chinle, AZ

I like the fast service when I requested for a loan. Customer service was excellent. I would stay with this company as long as available. You are the best.

1 year ago

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Reply from Blue Trust Loans

Hi Mary, Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear that we provide excellent and fast customer service. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Jul. 8th, 2021

star star star star star

stephen stankiewicz Philadelphia, PA

the representative made me feel comfortable and did not ask to many questions. they are understanding and always great to work with you. I recommend blue trust to help needs.

1 year ago

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Reply from Blue Trust Loans

Hi Stephen, Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear that our staff is always courteous and that you felt comfortable and respected when experiencing our efficient service. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Jun. 7th, 2021

star star star star star

Maria Z Las Vegas, NV

The representatives are amazing and so thorough. They made the process so easy and I'll definitely be returning to Blue Trust Loans whenever I need a loan. 👍

1 year ago

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Reply from Blue Trust Loans

Hi Maria, Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear that our staff is amazing and that the process was easy. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 770-2682.

Jun. 7th, 2021

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Kayla Koeppen Columbia, MD

You will end up paying more than triple what you borrow. And with a biweekly payment of $204, only $24 will go toward your principle, while $180+ will go towards interest. That’s $48 a month towards principle and $360 to INTEREST! Plus, when i went to pay off my principle, they told me I owed more ! I got this loan to pay for part of a parents funeral, and they wanted me to pay extra?? Which was t even on my account screen. Ask me to pay more than what’s written in my account? After arguing with a few customer service reps I spoke to an “Omar” who placed my “Last Payment” of $750 ( understand that i took out a $800 loan and had been paying on it for 6 months already) And i have stilllllllllll been getting phone calls and messages about owing more. My “account” on their website no longer exists. Plus I know that they record phone calls bc during my conversation with Omar, he stated the fact that i had spoke in a prior call saying that i would close my bank account so they couldn’t take any more money out, yet call me everyday asking for more money and when i point out the fact that i made my last payment with Omar, and they could listen to that conversation, they hang up and call again. I will not be using this loan option and i strongly push you to find another company !

2 years ago

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Reply from Blue Trust Loans

Hello Koeppen, We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. We have representatives who can explain the loan terms and answer any questions. Plus, our loan agreements specify the overall cost of our loans, APR, and payment schedule in the “Customer Installment Loan Agreement” section. If you would like to download a copy of your loan agreement which also includes all the repayment options available, you can do so from your account page on our website www.bluetrustloans.com. If you have outstanding questions or concerns, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4675 or email us directly at [email protected] for further assistance.

Jul. 15th, 2020

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G Singh Yucaipa, CA

This company is horrible compared to its competitors I went through a company called loanme.com and I borrow $2700 and I paid it back in the same amount of time (1 month) and they only charge me $110 in interest...I borrowed $550 from Blue trust loans and in the same amount of time (1 month)they charge me $$285 I couldn’t believe for a $500.50 loan that they were trying to charging me $300 a month it’s like geez half of the loan a month interest I have paid the first payment of $75 my second payment was $148 then I paid off the loan for $612 thank God I realize that I needed to pay this loan off immediately... I hate that when I went to pay off the loan the lady tried to get me to pay it off on my next payment date instead of saving me money and doing as soon as possible this company is horrible and trying to scam you....Don’t do Business with them Please you’ll regret it like everyone else

3 years ago