Name: Achieve Personal Loans
Rating: 4.4

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Jason

Great experience working with Ozzy at Freedom Plus! He was quick to respond and straight forward with our options. I would recommend Freedom Plus and use them again in the future.

7 years ago

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Duaine Duncan Terrell, TX

Troy S was outstanding in helping me acquire a loan from Freedom Plus. I will highly recommend you both to any potential customers I know. Duaine Duncan

7 years ago

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David Morrison Los Angeles, CA

Effortless! I dealt with Osvaldo L and what a pleasurable experience. Definitely recommending Freedom Plus based off what i went through! Thanks Ozzy and Freedom Plus!

7 years ago

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A. Alexander

The loan officer that I had was very great his name is Ozzy he take the time to explain everything I want to know before it take the loan I was very comfortable working with him OVER the company is great

7 years ago

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William Dean

I've never worked with a company that when you make a payment early, they still take out your scheduled payment and end up charging you twice..... when I call to have them just apply the 2nd payment to my next month's bill they say there's no way they can't do it. The customer service person I spoke too did not care at all and made zero attempt to Fix the issue. She offered no apology or anything and tried to blame me for the issue. How is it the customers fault that when they pay their bill early they then get charged twice?? At least I know not to refer anyone to this company ever because they show zero concern about their customers.

7 years ago

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Ernesto Alvarez Tampa, FL

I called the next day after signing the contract to cancel the process for a personal loan because I did not feel comfortable with the payment and I was told during the loan application process the the funding would take 2 to 3 days and that the payment to creditors could be up to 7. I called in and one person told me I was on time and the others told me it was funded and nothing could be done. I was a little frustrated at the end of the call and I said "Man" like I couldn't believe it I couldn't cancel. the customer service person did not notice she said on and started laughing and making comments about why I probably wanted to cancel. i cant believe that overnight they did everything. This is really going to put me in a difficult situation!!

7 years ago

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Robert Cole Dallas, PA

My wife and I took out a loan today and Jose C was extremely helpful and patient during the process.I In the end our payment was lower than when we first started.Thank You.

7 years ago

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Richard Lines CA

I appreciate being approved for the loan I wish to have your firm stop sending me monthly statements since the loan is paid in full and I have no need to borrow again at this time thank you,

7 years ago

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Margarita M Araya Gatlinburg, TN

This is the worse company I saw in my lifetime, they take advantage of the desperate need of a financial situation, 5 months ago I got approved for a loan for 15k with an interest of almost 27% and I don't have a bad credit, but when I realized the interest I told the agent that I did not want it under those conditions and he said it was already approved and down the road we could revisit and see if they could lower the interest, I paid for 5 months $453.00 and I recently got a loan from my TDB at a 9% interest, and when I got the payoff it was @14,992 after 5 months of payment of $453.00 what a rip- off .

7 years ago

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Janice Moran Murfreesboro, TN

Basil was great. Explained every step . Was in constant contact with me, phone calls, emails. Very efficient. A great experience. I would recommend FreedomPlus.

7 years ago

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gm Gloucester, VA

Its funny to see these reviews from people with "new" loans from freedom. let me warn you now this "loan "company is the biggest rip-off I've ever had to deal with. thank god my loan with this place has been paid off. every aspect of this place just screams waste my money. if anyone is thinking of getting a loan here please do yourself a favor and go elsewhere. I regret ever pulling the trigger and getting a loan here. I learned a very expensive lesson. if you want to waste thousands of dollars this is the place to do it. once you "new" folks see how things operate here you will change your opinion, I guarantee it.

7 years ago

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suzanne osenbaugh Northwood, OH

I started in May I believe to refinance my home. Joseph was the first person I spoke with at your company. I thought I was done with my part of getting you papers, signing papers, etc. Well, someone dropped the ball after they spoke with a lady in the HR department of my work. So, I called Joseph again and asked what is going on. Well, again, (like a fool) I fell for Carly telling me everything is going well. Then I am supposed to send her certain papers and I did. Well, she never received them. Then on last Friday she said she was going to send me an overnight mailer so I could send my papers back. It is now Monday evening and I still have NOT received the mailer. I called her this morning to tell her and she never returned my call. Then I get a message from some guy named Ryan who is helping Carly today. No response on the message I left her or about the mailer. So, I get home tonight, and some gentleman is on the phone wanting a 3 party conference about my loan. The whole time I have EVER spoke with Joseph and Carly has been on my cell phone. Those are the numbers I have used. Why call me on my house phone when you have my cell number. I am a very nice person whom is normally very patient., but this is going on far to long and I my patience are becoming thin. May I just refinance on my loan and be over it already. I have taken ownership of the wrong doings on my end, I just want to get this over. Please have someone who knows what is going on call me and treat me like I matter instead of when you feel like calling me back. Thank you. Suzanne Osenbaugh

7 years ago

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Esperanza Almanzar Palm City, FL

The service is great, they were always available to respond any of my inquiries, accurate information and total process time was very good. I am very happy with the service received as of today.

7 years ago

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Rebecca Lustig Pana, IL

This is the worst lending company I have dealt with. The loan specialist knew how I was going to be repaying the loan. However he didn't tell me that I would be Charged $15.00 per check that I sent in. Even the second rep that called to confirm everything said nothing about charges for paying back the loan in the traditional manner. In speaking with legal representation the word used was "shoddy" practices of this company. I would not recommend them to anyone. As with other financial companies that inform you verbally of all charges and fees because of the Truth in Lending Act these guys somehow get around it so be sure and read EVERY little bit of your contract.

7 years ago

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Allison Woodbine, NJ

Very friendly, quick service. My rep was extremely professional and also put all my fears at ease. I would definitely use this company for any of my loan needs in the future.

7 years ago

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Mary Silver Spring, MD

My experience with Doris was exceptional! She made my first rejection seamless which encouraged me to come back to you. I gave an 8 instead of a 10 because I felt that the loan department gave too quick a rejection

7 years ago

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Diane Nishiyama Gardena, CA

My experience with my loan officer, Jermaine Jordan was extremely positive. He was very responsive when I called him and helped walk me through the entire loan process.

8 years ago

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Jeremy Read Port Saint Lucie, FL

It was a pleasure to do business with this company. Steven was a very nice and helpful person that made it so easy to get my lower percentage rate loan. Thanks again

8 years ago

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Kerri Lawrence, MA

Very helpful and they helped us out when no one would..... what a relief :) I would suggest giving this company a shot in a pinch! Jacob Rose, thanks for your help!

8 years ago

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Barbara Peitsch Rogers, AR

Cory, my loan agent, was extremely helpful. I want him to know how much I appreciated him. I needed a loan for medical reasons and I am completely satisfied.

8 years ago

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Jessie Beverly, OH

I was very pleased with the overall process. Amanda was very polite,informative and quick with answers and responses. I would definitely recommend to family and friends.

8 years ago

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Debbie Webb Hesperia, CA

My husband and I had a great experience. Our agent was so helpful and very pleasant. I could not believe how quick they were. We would highly recommend this company.

8 years ago

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Tammie Allen Washington, DC

DaJuan my loan officer was excellent. Very informative and made the process easy. GREAT CUSTOMER SERVICE. Sometimes had to leave message but it is not a drive through and people are busy doing their jobs.

8 years ago

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John Weber Denver, CO

Ryan was a big help to me...once I got set up, Prosper started to settle my accounts...one was reduce by 90%...unbelievable...just got started but cant wait to see the final results...

8 years ago

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Larry sanders Chicago, IL

There was no problem with the customer service who I talked with on the phone. But I definitely think there should be a policy in place which allows customers to make early payments that would be deducted from there scheduled monthly payment. I get paid weekly and it would help me budget if I could put a little on the bill when I have a few dollars to spare and don't want to spend it friviously.

8 years ago

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Dedra G Hollywood, FL

Professional, patient, and speedy results. The best service I have ever encountered. I have not complaints what so ever. Your staff makes your Company GREAT. Thank you!

8 years ago

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Rachel Finch Orlando, FL

Sandra Acosta was a delight to work with. She answered all my questions in a timely manner and made me feel very comfortable during the entire process. Great job!!

9 years ago

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Brian B Severn, MD

Very sketchy operations. My interactions with FreedomPlus came after applying for a signature loan from LendingTree. Within 30 seconds of submitting an application, I received a high-pressure phone call from FreedomPlus that insinuated that they were the only company that would give us a loan. They jumped around, but it ended up being a very high APR rate, especially for my 800+ FICO. I declined and went on my way, but continued to receive phone calls and emails. I eventually got the phone calls to stop, but not the emails. The "unsubscribe" link in every email is broken, so you cannot stop them. The company is unable to fix it; I've had to create an email rule to just automatically delete all FreedomPlus emails.

9 years ago

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Joanna Darden Trussville, AL

Scott was such a pleasure dealing with for my loan! What a professional! I felt an instant connection! Could not have had a better experience! Thanks so much!

9 years ago

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Concerned Consumer Chicago, IL

The loan officer quoted me a rate in a whole number leaving off the ".99%" which essentially makes the true rate nearly 1 full percentage point higher. He repeatedly quoted the whole number and the additional percent was not discovered until it was time to sign the contract. Not happy about that. When confronted the loan officer tells me he always "forgets" about the percentage and will try to remember going forward. However the loan officer was professional throughout the process. Then I have a woman from their customer service department hounding me to confirm my address after the loan process was completed and leaves a message that I have fraud on my account and I need to call immediately, She then proceeds to tell me its company policy to tell customers that they have fraud on their account so they will call back faster. Great practices! Leaving off information of the rate, scaring people in phone messages with concerns of fraud. I will never do business with them again.

9 years ago

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ERLY San Diego, CA

Very helpful , my loan was approved fast, the employees are very professional and willing to work with me.thanks to Scott Beverly for helping with the process.

9 years ago

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Herbert Eckert Tarpon Springs, FL

Cynthia S was great! I was able to get a loan and pay off over 30k in credit card debt in just 5 years!! This is just incredible, with the interest my cads had it would have been over 20 years of trying to pay them off.

1 year ago

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hugo Carrera The Bronx, NY

Gave me a better deal. Easy to do. And friendly representative.

4 months ago

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Kimberly Corwin-Gray

Excellent loan advisors. They explained every question I had in detail.

5 months ago

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Dominic SETTEMIO Boston, MA

Very quick response and approval. Not liking the interest rate I've been given

5 months ago

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Deena Gaither

Tyler was awesome to work with. Answered all my questions. Made me feel comfortable

6 months ago

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frank lasalvia Monmouth Junction, NJ

the loan process was easy and very smooth the people where great and informative

8 months ago

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Adrian Sanguyo Phoenix, AZ

Easy access to loan but the online dashboard is problematic. I can't access my online statements. It just leads me to offers for a new loan. Fix your system Achieve!

8 months ago

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Jennifer R Johnson

Set up my personal loan on 06/10/23 with disbursement to my credit card account with "in 3-5 days." It's now the 20th and both my credit cards still haven't been paid. However it dispersed a little over $500 to my bank account on the 15th. Hope I didn't fall for some sort of scam.

10 months ago

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Debra Foster Dover, DE

This was good in the beginning and when I tried to payoff my loan they now can't find my check. I have talked to them repeatedly and always another excuse even after I have provided tracking numbers etc. A month in and still no result. I say try another company.

10 months ago

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thomas ferguson Northampton, PA

A great co would tell everyone to try them they do what they my Loan app to getting the loan was very quick

11 months ago

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Bridget Barela

I was told I could pay an additional amount to be applied to principal. I did this and the additional payment went to interest. I called and was told any additional payments can only be made on the due date of the payment. I asked for my extra payment to be allocated to principal and was told no. Be aware of this.

11 months ago

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William Kane Lafayette, IN

Terrible. Double schedule payments and tell me I’m late even when a payment has been made, can’t get payment dates set right when the loan is set up initially, no follow through from the loan originator that said they would originally make sure things were scheduled how I was asking them to be scheduled, just constant bull crap. Don’t use this company. They’re a ridiculous mess.

1 year ago

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Roxie Canton, MI

I had a "consolation loan" prior to the pandemic. They told me that I could put my loan on deferment and resume payment as soon as my job brought me back. As soon as I return to work and resumed payment (which was only 2 months) they applied all my payments to interest only, which I did not agree to. They won't fix their error and expect me to pay more because of their error. DO NOT USE THIS COMPANY!

1 year ago

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Dave and Dan Eagle Mountain, UT

I did a consolidation loan for my credit cards. All was amazing, right up until they started my loan and only paid off 2 of my 4 cards.... but charged the loan for all 4. I still have 2 cards that never go paid. It has been a few months and I have been going back and forth with them ever since. When I call in, they say that it will get escalated and they will call back within to 24-48 hours, but then I never hear back. So the process starts all over again.

1 year ago

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Sarah J. Calabasas, CA

Overall excellent in terms of signup process and speed of funds being transferred, but the interest rate is still higher than I would ideally like - that's my only complaint.

1 year ago

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Tori Pitre San Antonio, TX

I got approved for the loan on 3/25 as a debt consolidation. They did not pay all of the Credit cards until 4/3. Leaving me paying the card's monthly payment so I would not be late. I was also told that I will also have to make a loan payment on 4/25 and the payment is $22 more than I was quoted. Needless to say I will never use Achieve again and will not recommend them to anyone!

1 year ago

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Megan Hodes Englewood, NJ

Customer service stinks They switched names of the company in the middle of my loan without notification so I didn't know if I was just getting spam and promotional mail. I couldn't understand why I was getting mail from a new company. They should have sent something out to explain they were changing names or doing a merger. Now I can't keep track of my loan because they consistently send me mail on a 2 week period. I pay - they still send me a reminder. You cannot get anyone on the phone. Everything is done by bot. I would not get loan with this company in the future.

1 year ago

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kimberly guiry Las Vegas, NV

Bait and Switch - After going through the entire application process and receiving multiple emails stating approved for the loan and asking me to sign loan documents, I received a call saying that it was not approved unless I had a co-signer - and this was based on reviewing my tax returns. Don't waste your time, don't take the hard pull credit ding on your report, it's not worth the time, energy or effort. I also question how much bias is involved since I am a higher earner than my spouse, yet they wanted him on the application.

1 year ago

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Inger Watson Tinley Park, IL

Overall loan, is terrible! It's deceptive, misleading and definitely used to make Achieve/Freedom Plus money. Because they knew that I was in a vulnerable position financially, they took advantage of the loan. Yes, I had a choice but they had one too. I am paying over 50% in interest and when I asked if I could use my credit card to pay down the principal balance, that was not allowed. Meaning, we want your interest no matter how long it takes you to pay us. I never, ever will use them again and I will never recommend them to anyone. ACHIEVE/FREEDOM PLUS IS A FRAUD!

1 year ago