- Haven Life Insurance Agency
Haven Life Insurance Agency
check_circle VerifiedHaven Life was founded in 2014 on the principle of making life insurance simple and accessible. The entire application process for a policy from Haven Life is online, which made Haven Life standout from other life insurers. Because of this, the company has been featured in publications such as The Huffington Post, Forbes, Business Insider, The Wall Street Journal, and others.
Haven Life offers future policyholders term life insurance with a quick application and approval process. It offers term policies that do not require a medical exam in certain cases.
The Good
- Positive Customer Reviews
- Real Rate Quotes
- Haven Life Plus Rider
- Online Signup
- Backed by MassMutual
Positive Customer Reviews
Haven Life has received several positive reviews on Best Company. Reviewers praise the easy and quick application process.
Real Rate Quotes
Haven Life offers potential policyholders real rate life insurance quotes. These quotes are based on the life insurance application information potential clients submit and other information from the underwriting process. These real rate quotes are available to applicants following the online application process.
Potential clients may need to undergo a medical exam prior to receiving approval and a finalized rate for a Haven Life policy.
A life insurance rate is based on several factors, including the amount of benefit coverage purchased, age, gender, occupation, and health. While a no-exam life insurance policy is more convenient to purchase, the monthly premium for these policies is a little higher than those of exam life insurance policies.
Haven Life's policies are not guaranteed issue, which means you need to complete underwriting. Depending on how your initial underwriting goes, you may need to schedule a medical exam before you can be approved.
Haven Life Plus Rider
Some insurtech companies offer services like document storage or access to platforms that help with wills. Haven Life offers its Haven Life Plus Rider that goes beyond these services. This rider includes access to LifeSite, Trust & Will, Aaptiv, Timeshifter, and MinuteClinic.
LifeSite allows you to store important family documents securely. Trust & Will is a platform that helps users create and update legal wills.
Aaptiv, Timeshifter, and MinuteClinic support your health through physical activity, creating travel plans to prevent jet lag, and discounts on CVS MinuteClinic services. These three additional features make Haven Life stand out from traditional insurers and other insuretech companies.
You can remove or apply to add this rider from your term policy at any time, which is another great feature of the Haven Plus Rider.
Unfortunately, this rider is not available in Florida, New York, North Dakota, South Dakota, or Washington.
Online Signup
Haven Life is a pioneer of online life insurance coverage. Nearly the entire process of signing up for your policy is paperless. This makes buying term life insurance an easier and more convenient process.
Backed by MassMutual
MassMutual (Massachusetts Mutual Life Insurance Company) owns Haven Life. MassMutual has earned high financial strength ratings from A.M. Best, Fit, Moody's Investors Service, and Standard & Poor's. These high ratings indicate MassMutual's financial stability and its ability to meet its claims obligations. You want to choose an insurer with high financial strength because you want your beneficiaries to be paid when they make a claim.
MassMutual has also been in the insurance industry since 1851, so it has stood the test of time. This backing by an established, experienced, and financially strong company in the life insurance industry is a great sign of stability and allows clients to trust Haven Life. MassMutual also has high financial strength ratings, which speaks to its financial stability.
The Bad
- Short Time in Business
- Only Term Policies
- Limited Customer Insight
Short Time in Business
With a life insurance provider, it's typically best to go with a company that's been established for decades, especially since policies are a longer term investment. Since Haven Life is still relatively young compared to other life insurance companies, it can be tough to gauge where the company will be in coming years.
However, Haven Life has been in business longer than other insuretech companies.
Haven Life is also backed by MassMutual which has a long history as an insurer and high financial strength ratings. This backing offers Haven Life clients more security and stability when they buy a term life insurance policy from Haven Life.
Only Term Policies
According to what we could find, Haven Life only offers term policies. Its policies are also not convertible to a permanent life insurance product.
Other top life insurance providers offer whole, universal, and variable universal life insurance policies as well. Potential clients interested in buying a permanent life insurance policy will have to find another company.
While a permanent insurance policy offers coverage for an entire lifetime, a term life insurance policy is cheaper because it only offers insurance coverage for a specified period of time.
If you're looking for a good term life policy with a convenient online application process, Haven Life is a great choice.
Limited Customer Insight
While Best Company has received a fair number of Haven Life insurance reviews, there are not enough to draw general conclusions about the customer experience.
The Bottom Line
Haven Life is still fairly new among life insurance providers, but it has turned some heads since its inception. Its financial backing with MassMutual is also encouraging considering its young age in the industry. The backing means that clients can trust Haven Life and be confident when buying a Haven Life insurance policy.
While those interested in a universal, variable universal, or whole life insurance policy will need to look elsewhere, Haven Life is a good company to choose.
Haven Life stands out from other insurers for its focus on term life insurance coverage and use of an online life insurance application. Purchasing a life insurance policy from Haven Life is a simple process, especially compared to more traditional life insurance companies.
User Reviews
Star Rating
21 Reviews
Review Breakdown
Sentiment Criteria
bookmark Featured Review
Daniel Knisley
Obtaining a term life policy with Haven Life was quick and easy. I highly recommend them for your life insurance needs.
Reply from Haven Life Insurance Agency
May 14, 2020
Hi Daniel, We're so happy to hear we were able to provide a smooth experience for you. We really appreciate you choosing Haven Life and we're always here to help. Best, Elle
bookmark Featured Review
Martin Dvantman
Was very easy to purchase my life insurance, the process was online and everything was very clear and easy from the beginning.
Reply from Haven Life Insurance Agency
Mar 27, 2020
Thanks for taking the time to share your experience with Haven Life, Martin! We're so happy to help you protect those who matter the most. Best, Elle , Haven Life Customer Success
Ronie Norman
Thank you for your customer service. In this digital world we live it can become very easy to loose sight of the importance of customer service; especially due to limited face to face interaction. My experience with Haven life was a safe haven of warmth and professionalism. My transaction was very timely and well received... Thank you
Thomas Habib
As a first time buyer of life insurance, I found the process to be straightforward, thorough and pretty easy. I would highly recommend.
Seth McCombie
The registration process was very quick and easy. Customer service answers in just a few rings, I've never waited on hold, and they have all been cheerful and helpful. Did I mention they are all native English speakers? So glad they invested in that. Worth a lot.
Lizzie
The application process was super simple, friendly, and fast - and all online! I got my approval quickly and the steps are outlined very clearly. I'm a user experience content strategist, so I have to say - great job on your product UX! Also, great rates. :) The only issue I had was that you need to read your policy carefully. I wanted a 20-year policy and the document showed it expiring in 40 years, with the rates going up A LOT in years 20-40. I felt like I had been tricked and I didn't want to deal with having to remember to cancel my policy in 20 years, so my rates don't skyrocket. The good thing is that I called to asked about it and the customer service rep was very helpful and assured me that they contact you at the 20 year mark and ask you if you want to renew at the higher rates. So it's not an automatic renewal. Glad I asked! My one suggestion is to be more clear about the how the renewal rates work during the application process, so the customers aren't alarmed. Probably mention it after the application is approved and the customer needs to look over policy and still has option to cancel.
Fabio Ghirardello
Easy, just answer a bunch of questions about your health and you're done.
Kudurika Clark
I went to the website to get a quote on life insurance on a Sunday night. The process was very simple and I got my quote in 5 minutes, sign my documents. Within 15 minutes, I received my policy paperwork in my email.
Alejandro
easy process and application to get coverage, price is ok. I got approved for term life insurance online in less than 30 minutes.
Jonathan
The process was fairly easy. The online application was user friendly. The medical exam was easy. They came to my house. Performed the exam on both my wife and myself for both our applications. Once we had the exam we were approved within days.
Carlos Diaz
Previously had trouble getting an insurance company to cover me. No serious issues but the companies didn't take the time to ask questions. Haven Life did and they provided coverage, thanks much appreciated
Greg Banks
I was directed to Haven through my credit union Navy Federal. I read the reviews and read that they are a young company but backed by Mass Mutual who is a very well established Life insurance company. The process was easy, they had someone call to schedule me an at home or walk in medical appointment. I chose to go in for the appointment, it was quick and easy. I received a few more questions and my application was approved. Great experience, rates and monthly payments, I highly recommend them.
Jason Yu
Offers very nice riders! It's a company that tries and does good. Very convenient. Great rates. And an amazing support team.
TawniG
The process could not have been easier for me. Fill out the health questionnaire, schedule an in-home medical exam and receive an outstanding quote! All in just a few weeks compared to the months it took for another company to provide a quote that was much more expensive. Thank you, Haven, you have me for Life!
Kathryn Tysinger
Very easy! I was able to fill out my own application (no spelling things for an agent 10 times), the at home health exam took about 30minutes. After that I received a follow up questionnaire to clarify any medications/conditions I had. It was to the point and the turn around time was very quick. I would recommend to anyone!
Reply from Haven Life Insurance Agency
Jun 26, 2020
We really appreciate you taking the time to share your thoughts, Kathryn! We know protecting your loved ones is incredibly important and we value your choice to use Haven Life. We're glad we could give you a great experience. Please know we're always here if you need! Best, Elle
Ashish Aggarwal
I am (was) new to buying term life. And I shopped around for am best rating, price and convenience of buying. Nothing beats Havenlife. The other guys are so far behind. Almost all had me taking to an agent before they could do anything. With HavenLife, I bought my policy in 10 mins and after a quick at home health check, was on my way. Not the absolutely cheapest but not far from that price either. Ended up buying a second one for me and one for my wife!
Reply from Haven Life Insurance Agency
Jun 26, 2020
Hi Ashish, We're so happy to hear we were able to provide a smooth experience for you. We really appreciate you choosing Haven Life and we're always here to help. Thank you so much for sharing your experience. Best, Elle
Melissa Minchella
I reached out to two life insurance companies online and was seriously considering both. However one only offered a ten year term policy, while Haven provided the option of a 20 year policy with a medical assessment. The assessment was simple to schedule, the nurse practitioner made a 30 minute house call. I was approved with a monthly quote that was affordable for a 20 year policy. The staff was timely with communication and I am happy with my policy.
Reply from Haven Life Insurance Agency
Jun 18, 2020
We really appreciate you taking the time to share your thoughts, Melissa! We know protecting your loved ones is incredibly important and we value your choice to use Haven Life. Please know we're always here if you need! Best, Elle
James Plemmons
The process was what I liked best about Haven Life. It was pretty straight forward toward a successful result. Step by step instructions were easy to follow and the people involved were professional and knowledgeable.
Reply from Haven Life Insurance Agency
Jun 03, 2020
Hi James, We're so happy to hear we were able to provide a smooth experience for you. We really appreciate you choosing Haven Life and we're always here to help. Best, Elle
Tocarra Jones
My wife found this company through our bank Navy Federal and I couldn't be more satisfied. It was quick and easy process. They have really great rates and they even pay for your ex.
Reply from Haven Life Insurance Agency
May 14, 2020
Thank you for sharing your experience, Tocarra! We're honored to have been able to provide you with an easy process. Best, Elle
J Hayes
Sometimes life plans change as it did for my wife and I. We find ourselves raising three of our grandchildren, and our main priority is to provide for them now and in the future the best we can. Working with Haven Life to secure a term life insurance policy has been an easy process. I did have to have a medical exam, but Haven made that a quick and easy process as well at no cost to me. I now have the added peace of mind knowing that for the next 20 years my family has some extra security.
Reply from Haven Life Insurance Agency
May 14, 2020
We really appreciate you taking the time to share your thoughts, J! We know protecting your loved ones is incredibly important and we value your choice to use Haven Life. Please know we're always here if you need! Best, Elle
Malia Tice
Applying online is great, but making the medical appointment needs to be easier. The fact that you cannot book online nor can you book more than 2 weeks out is very frustrating.
Reply from Haven Life Insurance Agency
Mar 20, 2020
Hi Malia, Thanks for taking the time to share your experience with us! I am sorry to hear that your exam scheduling experience didn't quite meet your expectations. At this time, our exam vendor does not support extended scheduling or online self-scheduling. To help make this process easier, our team reaches out directly to applicants to help them schedule an appointment which works for them. We can definitely see how these features would be helpful and would be happy to share this feedback directly with our vendor. We are always working to streamline the exam process for our applicants. Please know our team is always here to help with any questions you have about your policy. So glad to have you as part of the Haven Life family! Best,
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