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ZipRecruiter

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6.3

Overall Score

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DeAsia Strong Lathrop, CA

Zip Recruiter is AMAZING!!!! The are very consistent with sending jobs and they always followup with you on detailed information you need to stay on top of your job search.

3 years ago

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Reply from ZipRecruiter

Hi DeAsia, Thank you for your amazing review of ZipRecruiter and we are happy to hear that you are receiving consistent suggested jobs notifications. We do our best to provide as much important information to apply for the jobs in your skill set. We wish you the best of luck in your job search. Please feel welcome to email our dedicated customer care team at for any questions or concerns and we will gladly help. Have a good day! Leticia Tier II Customer Care Advocate

Jul. 30th, 2019

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Mark Gause, TX

I have only started working with Ziprecruiter but I don’t have any complaints. I am looking at jobs in Colorado and Texas and I have received very good leads .

3 years ago

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joshua morales Montgomery, TX

Speaker is the best of find any kind employment I have found many animals was a job using simple cruder and when I start my business I will also uses it recruits of my employees as myself

3 years ago

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Xavier A. Monge Alexandria, VA

It is a very easy application and tool to use for Beginners. I have definitely recommended ZipRecruiter to a couple of people, who are looking for employment.

3 years ago

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Reply from ZipRecruiter

Hello Xavier, Thank you very much for taking the time to review ZipRecruiter, your feedback is very important to us! We are happy to hear that the platform is easy to use. We appreciate you spreading the word about Ziprecruiter. If you need further assistance with anything, feel free to contact our Customer Success Team by calling 877-252-1062. We are now available 24/7 Kind Regards, Tier II Support

Jul. 30th, 2019

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Lulu castrillo Phoenix, AZ

I always get emails in reply to my job applications same day ir next. Its fast easy reliable. My family can depend on ziprecruiter to land me a great success..THANK YOU!

3 years ago

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Reply from ZipRecruiter

Hi Lulu, Thank you very much for your feedback and we appreciate you leaving a review about your great experience with ZipRecruiter. I can understand how important it is to receive responses from employers especially when you are looking for a position that you are very qualified for and its nice to hear that you are receiving responses right away, especially being a support to your family and we know how important that is, we appreciate you sharing this with us. If you have any questions/concerns you can reach us by emailing we are available 24/7. Have a wonderful day and best of luck on your search! Leticia Customer Success Team

Jul. 27th, 2019

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Hilary Smit

Easy, hassle free, quick response. Referred friend & colleagues. Only problem: little to no vacancies for South Africans on the International market.

3 years ago

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Reply from ZipRecruiter

Hi Hilary! Thank you so much for providing your feedback. We at ZipRecruiter do value your feedback! We currently support employers who post for the US, UK, and Canada at this time. However, we always invite all job seekers to search and apply for jobs using our website if you feel qualified! Stay tuned for any updates in expanding to various other locations globally. We wish you the best of luck on your job search! Kind Regards, Tier III Support ZipRecruiter

Jul. 25th, 2019

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Lorenza Liberty, MO

ZipRecruiter, is a very diligent company. They always informing you about jobs that are available to you. They match you up with the best options for you or will continue to look for what your looking for.

3 years ago

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Reply from ZipRecruiter

Hi Lorenza, Thanks for submitting your review and your feedback is truly important to us. Its great to hear that jobs you have been receiving are what you are searching for, we do our best to match up the best possible opportunities that you will like. I wish you the best in your job search. If you have any questions or concerns you can email our customer care team at and we will be happy to help you. Leticia Tier II, Customer Care Advocate

Aug. 2nd, 2019

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Juraze Jones Savannah, GA

It has opened up new opportunities which I wouldn't be able to have if I didn't have the options of different jobs available at the click of my fingers.

3 years ago

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Rachel Legan

Well I haven't received any call backs yet which is frustrating it's not the problem zip recruiters they have been diligent in sending me new leads everyday and I appreciate it

3 years ago

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Carmen Lamothe Tampa, FL

I am seeking employment and zip recruiters are courteous and helpful in seeking great job opportunities. I feel confident that I will have a job soon.

3 years ago

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Angela L Martin-Whatley Killeen, TX

Ziprecruiter has helped me find plenty of positions around the area I just moved to. Great tool for people that has just moved to a new area in their state or another state.

3 years ago

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Reply from ZipRecruiter

Hi Angela! Thank you for providing us with your valuable feedback. We are so happy to hear you've enjoyed utilizing the ZipRecruiter platform for your job search! We are constantly adding new positions to the website, so always stay on the look out for the newest great opportunities in your new local area! We wish you the best of luck on your job search. Kind Regards, Tier III Support

Jul. 24th, 2019

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Victor Bee Santa Ana, CA

By far the best app I've used in a long time. Easy to use, saves time, and awesome people behind-the-scenes making sure you get accurate job leads. Thank you.

3 years ago

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Reply from ZipRecruiter

Hi Victor! Thank you so much for your valuable feedback! We at ZipRecruiter do take pride in our user-friendly platform for job searching, and we're so glad you've had success with us. Please never hesitate to contact us directly, as we are always here and happy to help. We can be reached via email at . Best of luck on your job search! Kind Regards, Tier III Support

Jul. 24th, 2019

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Barbie Mestad Jackson, WI

Alexis F answered my questions regarding how to forward resumes to another party, and how to identify candidate updates to resumes promptly & accurately! She was great!

4 years ago

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Dr. Berns Schererville, IN

Alexis explained my different account options fully and I was able to make the right decision for my listing after her help. Quick and friendly. Thanks!

4 years ago

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Maham Ontario, CA

I spoke with Alexis today. She provided me with exceptional customer service. I was not able to find the hidden candidates and she helped me with it. Also she answered every question i had in my mind.

4 years ago

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Whitney Gass Chattanooga, TN

I was having trouble with a job posting, and Alexis F. helped me get it sorted out. ZipRecruiter has wonderful customer service! Quick, easy to talk to, and always helpful.

5 years ago

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Leeson Boston, MA

Nightmare company. Avoid at all costs. It is challenging to find qualified nursing staff, so we contracted with ZipRecruiter to try to find more RN candidates. In 2 months we got resumes for: a babysitter, a web architect in New Delhi, an accountant, a Walgreens clerk, a caregiver in Uganda, a marketing consultant, a groundskeeper, a molecular biologist, a nurse in Ohio, an aide in Nicaragua, a stockroom clerk, and 3 actual nurses who did not respond to emails. I wasn't aware that the monthly fee would be automatically renewed and tried to cancel immediately when I realized it. You can't cancel online; online help feels like canned answers from an offshore contractor; no one picks up the phone when you call. Maddening. Finally a real person called me back, and, after trying to hard-sell me into extending the service, finally agreed to cancel it.

5 years ago

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Tracy Ewing Baytown, TX

As we have also been a customer for years we had 3 postings avaible to us for about $600.00 Per year. This price jumped to $ 3,000.00 per year! They only send an email to notify us of the change and did not get approval from anyone. Once we noticed the charge I obviously wanted to call and discuss the reason for the change. Customer service tried to tell me that they now are seen more widely yada yada yada. I asked how they justify a 500% increase! She (Emily) offered us to go month to month at $ 148.00 per month. That's still DOUBLE what we were paying! I told her that we would not be going forward using their service at that price. When I asked how many customers did she think she would be able to keep with this insane increase, she hung up on me. Great job ZIPRecruiter! All that money your spending on advertising lately is got to get paid for somehow. Guess your loyal customers get to suffer for it! I chose them because for a smaller company of about 20 employees the cost made since. Oh and they are now posting to FaceBook and others. Like we couldn't do that our selves. What a bunch of bull! I'm not your customer anymore Zip!

5 years ago

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Michael Trocke Greenville, SC

As a customer with Ziprecruiter for many years, then all of a sudden a 500%+ increase from $800 to $4500 p/year, they said they did it to all existing customers and that all their existing customers where complaining about it. Then they had me on Autorenew even though I wanted it to cancel once my year expired. They said you cant cancel autorenew until you want to completely deactivate the account. However once you deactivate you don't get access to the candidates that you have up. Also even when there was a month to go on my subscription, they wont let you post with 30 days left or less on your subscription. The only way you can get access to the candidates from previous Ad's you posted is to continue paying them monthly for a subscription. We switched to workable.com, its super cheap, is better than ziprecruiter. We just post on workable, have a widget for the ad on our company website. Then use a link in craigslist that sends the person to our website, which when clicked automatically uses workable. Exact same process we used for ziprecruiter. 99% of applicants came from craigslist anyways. The job boards on ziprecruiter was worthless.

5 years ago

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R.C. Portland, OR

Well I guess zip-recruiter has to start somewhere, but it will take a long time to become as usable as Career Builders or Indeed if they are so sure of themselves that they aren't interesting in changing what doesn't work. I am constantly getting job listings that are not even close to my experience or interests. Others have had similar complaints and were told to use better key words. Unfortunately the key words "repair", "maintenance", "technician" or "electrical & mechanical" cover a large gamut of job descriptions from vehicle mechanics to engineering to property management. Obviously an imperfect computer algorithm is used to match up jobs to my searches that a person familiar with the trades would recognize instantly - other job listing sites work much better in this regard. The "auto-resume" function totally mangled my resume forcing me to completely re-enter everything manually. All job matching sites mess things up a little bit, but Zip-recruiter site made my resume completely incomprehensible. The Reference function that sends emails to prospective reference persons and asks them to write a reference does not work - when the reference comes back to your email and you try to use the link provided to post it you get a "file not found - 404" error. I tried to reach out to customer service and carefully explained what had happened and received an almost insulting reply "You can't do it that way" as if the problem was that I was too stupid to follow the simple instructions. I clarified that I did indeed follow those instructions and it doesn't work and was told that they recently "upgraded" their software so I need to use Chrome as a my browser. I do not use Chrome - I use Firefox, what is probably the most popular alternative to Explorer and told the customer rep to let me know when they got it working with Firefox. The customer rep responded "OK that's up to you" - which feels like a total brush-off. Basically the message I hear is "It is what it is - If you don't like the way it works we don't need you to use it".

5 years ago

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s. mazzola

first problem was the lack of qualified applicants for me. The biggest problem was that when i canceled my auto renew the day prior to it going through it was stilled billed the next day. At that time I let that slide. I proceeded to cancel it again on the site. fast forward to one month later.... guess what, i was billed again. Went on the site to cancel the auto renew again. This time a popup came up with a number that I have to call and cancel. I proceeded to call the number and it was not sip recruiter. Thought i dialed wrong. called it again. Its someones house and they have no idea who zip recruiter is. So now I am canceling my credit card to get away from them. What a scam

5 years ago

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Joan Walko Largo, FL

Approx 30 days prior to 2017 renewal, we received an email notice entitled: Automatic Renewal Deactivated (No call in advance, no invoice posted to our account) Obviously, we called immediately to get a copy of the invoice in order to get it approved via a purchase order before the renewal date. The rep sets the stage for awful news (sounding like she was reading a script) then shares with me that "they have 'just' learned that there will be significant increase since they are discontinuing our level of program" and proceeds to quote a figure that is 530% higher than what we paid last year?!?!? Seriously, the decimal point isn't missing and it's impossible to make this up! When I told her that providing any corporation (much less a local municipality) with less than 30 days notice of such a draconian increase is unprofessional and inappropriate. In a cheery manner, she offered that we could decrease the level of service and that would run us ONLY 244% increase over last year. The company obviously has no interest in retaining clients or at least providing sufficient time for arrangements to be made to investigate another service. This is our busiest time of year and we must find additional time to vet new systems, pricing and implementation in less than 30 days. If you're considering ziprecruiter as a good option for your organization and you don't have unlimited funding for advertising ... stay away from this company.

5 years ago

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Richard Wooten

Scammers are operating openly on zip recruiter. I responded to an ad for customer service reps. I got a letter from someone posing as the head of the HR department of this suppose it company Champion energy services. I replied to the email with the requested information. It looked funny from the start. Whoever these Indian scammers are they don't know how to read and write and speak English. They were offering $1800 a week for 18 hours work from my home office. I then received a further email from the scammers telling me that they would be depositing money in my account. The alleged Champion energy services had nothing to do with energy, It had to do with foster children or something of the sort. The second email many grammatical errors. They said I had been excepted. When I looked at their email the world champion had two eyes in it. They must think we Americans are stupid. I responded bye I responded by telling them I hope their children would be run over by a bus. Bottom line I tried to contact zip recruiter twice. They don't care. They don't respond. When you click the contact us tab you see a telephone number. This is totally useless you just get a recording and no way to leave a message. I emailed them twice concerning fraud and I get no response. Zipper critter does not care if their reputation is tarnished by scammers of the same sort that operate openly on craigslist. So buyer beware. There is no bedding and no reporting of scammers . Good luck

5 years ago

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Kristin Zaal Schofield, WI

We called all of the people who responded to the two vacancies we advertised for. The number of applicants was limited and of those, about 1/3 of them had phone numbers that were no longer in service. Only one of the other applicants called us back even though we called, texted and sent emails. The one applicant that we spoke with had absolutely no availability for a retail position and said "F*** you" when the manager told him he would have to work weekends! Absolutely NOT worth $250 a month. I would rather post the ads on various sites myself. We've had better luck with Craigslist and that is free or up to $25.00 an ad.

6 years ago

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Michelle Chandler, OK

I signed up for ZipRecruiter when looking for employment. At first it was great, but then my inbox started to get overran with emails from them. Some of the jobs weren't legitimate, which was a complete waste of my time. Finally stopped receiving emails from them.

11 months ago

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Karen Torino Tallahassee, FL

ZipRecruiter makes it easy to look for specific job openings and is linked with the websites of those places, usually. The only thing I would say is that when looking through positions, the site looks a bit bland and off-centered, which can get tiring to look at after a while.

1 year ago

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Nazjah Yates Tallahassee, FL

This was an easy platform to work with. You could easily upload your resume and necessary documents for companies to view and read. Connects you to jobs you may be interested in and that work with your skill level. I would recommend it.

1 year ago

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Prenisha Tallahassee, FL

One of the most comprehensive job search databases out there. Easy to drill down into areas of specialty, useful email alerts. I've used it a few times, getting my next employment through them.

1 year ago

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David Parris Statesville, NC

This employment company I have used and have landed just about every interview set up through this agency. It is very accurate, and highly efficient when pairing ppl with employment.

1 year ago

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Dave Fortin Kingston, PA

Love ZipRecruiter. It's very comparable to Indeed in how it provides tons of useful information and candidates for hire. As someone working in HR for over 10 years, this is a top used site in our recruiting process.

1 year ago

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Reply from ZipRecruiter

Thank you so much for this great 5-star review, Dave! We greatly appreciate your business and support. ~Dee

Sep. 29th, 2021

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r vido Orem, UT

Zip Recruiter has found many jobs appropriate to my skills and experience. The One click apply really speeds up the process. This is helpful as time is important. We could all use a little more time in our busy lives...

1 year ago

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Esther Haynie Dallas, TX

Love the feature that allows me to ask my references to complete online so that I do not have to chase them down or keep hounding them for reference so potential employers can see immediately.

1 year ago

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Reply from ZipRecruiter

Awesome! Thank you so much for taking the time to leave us a 5-star rating - it's appreciated! ~Dee

Aug. 19th, 2021

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Mary Gunn

I always prefer ZipRecruiter as it’s very Simple and the 1 click apply is very easy to use. The customer service of ZipRecruiter is always excellent. They do take customers feedback very seriously.

1 year ago

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Reply from ZipRecruiter

We greatly appreciate your 5-star review! Thanks for sharing your rating with the community and us. ~Dee

Aug. 4th, 2021

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Destini Ferguson FL

Has a variety of employers on their site, which made finding a job easier. I also like how every thing it recommends is relevant to your search. I recommend zipRecruiter to my friends.

1 year ago

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Reply from ZipRecruiter

Thank you so much for your awesome feedback and recommendation, Destini! -TC

Jun. 21st, 2021

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B Lemas Boise, ID

Pretty good searches. The only problem I had was they used a person's name and sent an spam email a lot. For example, hey, it's me Tom and I found a great job that I think you'll like. Problem... there is no Tom. Other than that, it's exactly what you think it is ;-)

1 year ago

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Reply from ZipRecruiter

Thank you for your valuable feedback. If you’d like to share any ideas or have any questions, please reach out to us at [email protected] We are always looking for ways to improve our service. ~Dee

Jun. 9th, 2021

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Victoria Lindsey Indio, CA

Very impressed with their algorithms for selecting top candidates who meet the job criteria. Easy to use interface and features. Definitely a good recruiting tool for HR & Hiring Managers

1 year ago

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Reply from ZipRecruiter

Thank you, Victoria! We appreciate your feedback and support If you need assistance at any time, we are available 24/7 at [email protected] and live chat. You can also find us on LinkedIn, Twitter, and Facebook! ~Dee

Jun. 7th, 2021

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J , MS

A very thorough job career seeking platform, in that it quickly connects seeker to employer, AND is very user friendly on both desktop and mobile platforms. Very cost effective with almost immediate ROI positivity for employers!

1 year ago

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Reply from ZipRecruiter

Thank you for sharing your experience, J! We truly appreciate your business and feedback. We are here 24/7 for your hiring needs. Please let us know if you need further assistance with anything else and we will gladly help you! ~DW

Feb. 26th, 2021

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Trent Ewing Round Lake, IL

I used ZipRecruiter to fill several openings at my company! I liked the ability to easily sort and rate applicants. I thought the quality of applicants was for the most pretty good! The cost was a little high compared to other services I’ve used.

1 year ago

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Reply from ZipRecruiter

Thank you so much for letting ZipRecruiter be a part of your hiring journey, Trent! We greatly appreciate your feedback. 😊 -TC

Feb. 3rd, 2021

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Blake Hirschi Salt Lake City, UT

I was desperately looking for a job that fit my new-found skills after graduating from college with my degree in microbiology. I looked for probably 2 months with several interviews but not offers. That's when I decided to try out ZipRecruiter. I was hired and working with two weeks of signing up. No joke.

1 year ago

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Reply from ZipRecruiter

We're so happy to hear of your wonderful experience, Blake! We wish you the very best of luck with your new position. -TC

Feb. 3rd, 2021

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Tim H. West Lafayette, IN

As a Human Resources Professional, I know and appreciate ZipRecruiter. With our company's ADP membership, we are allotted one or two free postings at a time. My issue with ZipRecruiter is their marketing and exposure. We simply have not seen as many great results from ZipRecruiter as we have with Indeed.

2 years ago

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Stephen Van Vactet Denver, CO

That they were trying to help me get employment I like that about the company I didn't like that they would send me links to my email and then I would have to login to view the job searches

2 years ago

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Reply from ZipRecruiter

We appreciate the honest feedback, Stephen! We wish you the very best of luck with your job search. -TC

Oct. 30th, 2020

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Monique Morgan ,

ZipRecruiter is a very good company. They find jobs that meet your requirements and ask you if this job the best match for what you are looking for. If not they give you a chance to say yes or no.

2 years ago

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Reply from ZipRecruiter

We appreciate your feedback, Monique! We're so glad you've had a wonderful experience while job searching through ZipRecruiter. Our team is available 24/7 via email at [email protected] should you ever need assistance. Best! -TC

Sep. 29th, 2020

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Kathleen Benn Mesa, AZ

ZipRecruiter does a great job of matching openings to my skills. The last thing anyone looking for a job wants to do is waste time with positions that are unrelated to their skill set.

2 years ago

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Reply from ZipRecruiter

Thank you for taking the time to share your experience, Kathleen! We appreciate your feedback and support. ~DW

Aug. 26th, 2020

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Benjamin LeBlanc Norcross, GA

The ZipRecruiter website provides a great place for employees to find jobs or employers to find employees. The website is self is very easy to use and is very responsive. Would recommend.

2 years ago

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Reply from ZipRecruiter

We are so happy to hear this, Benjamin! Thank you for your 5-star review. Please keep in mind that our customer care team is available 24/7, and they're always happy to assist. :) Best! -TC

Mar. 9th, 2020

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Erika American Fork, UT

I really enjoyed using zip recruiter. They make it a very easy process to streamline hiring a new employee or looking for a new job. It is very nice that they narrow it down so you are being matched with companies who you seem compatible with.

3 years ago

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Lindsay Fritts San Diego, CA

Ziprecruiter is pretty good for finding good jobs to apply for. I would get emails all the time regarding jobs that I might be interested in. They were like 50% ones that might be relevant, so the algorithm isn't that great, but it still would give me random jobs to apply to which I liked.

4 years ago

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Anslie Pleasant Grove, UT

I just got zip recruiter, and I love that I didn't have to pay for the app or to make an account. It has a lot of jobs pull up that aren't relevant to me, so they should have questions when you sign up about what you are interested in so they can show jobs that people will actually consider.

4 years ago

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Teresa Taylor FL

Used them a couple years ago really liked the website and results.

5 months ago

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Mandy Fort Lauderdale, FL

Awesome resource. Best place to search available job opportunities. ZipRecruiter is awesome and sends the most recent jobs available.

3 years ago

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Reply from ZipRecruiter

Thank you for your review, Mandy! We hope you have a great day and best of luck to you in your job search!

Nov. 22nd, 2019

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Monty Nkosi Woodbridge, VA

Zip Recruiter is the best thing that was ever created for job seekers to just apply for jobs with one click from a cellphone.

3 years ago

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Reply from ZipRecruiter

Thank you for your review, Monty ! We hope you have a great day and best of luck to you in your job search!

Nov. 22nd, 2019