Viasat

• Innovative Satellite Technology
• Customizable Internet Packages

Innovative Satellite Technology

Viasat utilizes satellite technology for its broadband internet network, which is a newer form of technology in the industry. The Viasat satellite is thousands of miles in space and provides a continual signal due to the way that it orbits Earth. Because of this, customers will enjoy a more consistent, reliable broadband internet service.

Customizable Internet Packages

Viasat allows customers to customize certain parts of their Viasat plans. For example, customers can choose their data allowance. Viasat satellite internet plans come with set data caps, but customers may upgrade it to include additional data. 

Another customization feature offered in Viasat's plans is the Hibernation Plan which allows customers with multiple residences to transfer internet service between locations. With the Hibernation Plan, customers can shut off the internet access in one home and turn the satellite service on in another. These features are designed to help meet each customer's individual needs.

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• Slow Download Speeds and Upload Speeds
• 24-Month Contract

Slow Download Speeds and Upload Speeds

While satellite technology provides a reliable internet connection, it does not offer the fastest broadband internet speed. Viasat's download speed and upload speeds vary based on location and are competitive with other satellite internet companies. 

However, even the fastest broadband speed possible with Viasat (12 Mbps) is slow when compared to speeds offered by other high-speed internet providers. In fact, many of Viasat's competitor broadband service providers have low-tier internet packages with internet speeds similar to Viasat's top speed that may be cheaper.

24-Month Contract

All Viasat customers are required to sign a 24-month contract, which states that they will pay for their Viasat satellite internet plans for the entire length of the contract. If the customer decides to break the contract for any reason, they must pay an early termination fee, which is determined by how much time is left in the agreement. For every month left on the contract, the customer is required to pay $15, meaning that the fee will be steep if the customer needs to cancel early on in the contracted time period. Early termination fees are common among internet service providers.