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2.8
Overall Score
Author: Kaitlyn Short
Telephone and Data Systems was founded in 1969. It is now commonly known as TDS.
TDS provides internet services in Washington, Oregon, Idaho, California, Arizona, Colorado, Oklahoma, Minnesota, Wisconsin, Michigan, Illinois, Indiana, Ohio, Pennsylvania, New York, Vermont, Main, New Hampshire, Virginia, Kentucky, Tennessee, Mississippi, Alabama, Georgia, South Carolina, and Florida.
It offers speeds up to 1000 Mbps (1 Gbps) and provides TV and phone service as well.
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The Good
- Many Speeds Available
- Service Add-Ons
- Bundling Options
Many Speeds Available
TDS offers 12 internet plans:
- Lite Internet (1 Mbps download/512 Kbps upload)
- Express Internet (5 Mbps download/512 Kbps upload)
- Turbo Internet (15 Mbps download/768 Kbps-2 Mbps upload)
- Mach Internet (25 Mbps download/1.5-5 Mbps upload)
- Warp Internet (50 Mbps download/1.5-10 Mbps upload)
- WarpX Internet (100 Mbps download/7-15 Mbps upload)
- Extreme25 Fiber Internet (25 Mbps download and upload)
- Extreme50 Fiber Internet (50 Mbps download and upload)
- Extreme100 Fiber Internet (100 Mbps download and upload)
- Extreme300 Fiber Internt (300 Mbps download and upload)
- Extreme600 Fiber Internet (500 Mbps download/400 Mbps upload)
- 1 Gig Fiber Internet (1 Gbps or 1000 Mbps download/400 Mbps upload)
The availability of these speeds varies by location. However, with such a wide range of offerings customers can find internet service that matches their speed and budget needs.
Another nice feature of the Extreme Fiber Internet plans is the high upload speeds that are also available.
Download speeds affect streaming, while upload speeds affect attaching documents to emails or sending other information over the internet from your computer.
The high upload speeds are especially nice for people who send a lot of information over the internet.
Service Add-Ons
For additional fees, customers can add the following services to their internet plan:
- Backup Online
- Remote PC Support
- Home Internet Security
- Hacker Alert
- Identity Theft Protection (separate packages available for adults and children)
- Premium Wi-Fi Service
- Plus Packs
The availability of these add-ons vary, as do the terms for each.
For example, the TDS Identity Theft Protection and Remote PC Support services have a $50 early termination fee and a 12-month contract.
The Premium Wi-Fi service has a modem handling fee and monthly rental fee. For 5 Mbps internet and slower there is an installation fee of $29.95.
Plus Packs include Premium Wi-Fi Service. They are customized to each customer’s needs.
Bundling Options
TDS customers can bundle TV and phone services with their internet services. The packages and rates available are disclosed after inputting a zip code on TDS’s website.
The Bad
- Pricing Information
Pricing Information
TDS internet pricing can only be found after a customer provides a zip code. While this aspect is likely due to some level of variation.
Fees that are disclosed without needing to enter a zip code are as follows:
- Installation: $49.95
- Service charge for switching plans: $15 (only applies if internet speed stays the same and the customer does not add services)
The Bottom Line
TDS is a worthwhile internet service provider to consider because of its variety of speed and plan options. Customers should be able to find quality internet service at their price point. Unfortunately, price information is only disclosed after entering a zip code. Interested customers should visit TDS’s website to learn more specifics about TDS.
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