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5.7

Overall Score

LAST UPDATED: July 1st, 2024

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Star Rating

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4.2

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23 Reviews

Review Breakdown

5 grade

48%

4 grade

26%

3 grade

22%

2 grade

0%

1 grade

4%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Review Source

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David franklin Miami, FL

What stands out to me the most about MetroPCS internet provider service is its convenient payment system, which securely deducts payments automatically from accepted debit and credit cards without any additional cost.

8 months ago

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Nini

Metro has been my reliable cellphone provider for the past 2 years. My bill never changes and is very budget friendly. I received a fantastic smart phone free of charge with my first payment, no strings attached, 2 years ago, and it still runs beautifully.

1 year ago Edited July 14, 2023

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Jaden Paul

I have had great service from Metro PCS internet service provider their service is the best I can now send or text smoothly online without no delay

4 months ago

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Claudia Ruiz Hialeah, FL

MetroPCS is a company with good internet service as well as telephone, with reasonably cheap prices, good customer service, I was with them for a long time and I changed them because I listened to misleading advertisements, but I plan to return to them soon, recommended.

1 year ago

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Janice Oakland, CA

Office not very helpful or knowledgeable. I try to solve problems myself. The 800 number seems to be more helpful...that is IF u can get ahold of a customer service rep that can be UNDERSTOOD and has some experience in the field!

6 years ago

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Joette Roswell, NM

I am a senior and have found Metro to be the most reasonable cost wise for cell service and has been very reliable regardless of my location while traveling. I am very pleased with it.

1 year ago

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cindy g Victorville, CA

I’ve been with Metro Pcs for over 22 years and I have not one time have any issues on my phones or my plans for my Internet? I’m a very happy customer with them and will continue to be one.

1 year ago Edited May 24, 2023

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sierra Miller Akron, OH

As far as internet service providers coming from cell phone companies this one by far was the best at every angle better than any I ever used before excellent customer service fast upload n download speed barely any buffering

1 year ago Edited January 24, 2023

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Ms Missy McDonough, GA

Metro is great as long as you are domestic. Cellular service will not work overseas but Wifi will. However, wifi calling will not work. It's an affordable option for me and I've been a customer for over a decade.

1 year ago

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Kristin Melrose, MA

Used Metro for the portable hotspot, the MiFi I believe it's called. Spotty connection and extremely slow data despite it being unlimited after reaching a certain amount of data usage. Maybe I picked the wrong plan, but you would think unlimited means unlimited. Probably will not use again despite the concept being great.

1 year ago

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Samarra Miller Pompano Beach, FL

I have used them for years never had any issues I can truly say that. I decided to try out another company and wish I didn't. Definitely going back to Metro .

2 years ago

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Rita Hopkins Austin, TX

It's definitely worth the savings. It's great quality especially if you are on a budget like me. Metro PC is reliable and has great wireless service

2 years ago

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Shalon Johnson Minneapolis, MN

Affordable and decent for the pricing. It isn't necessarily the fastest or most reliable but the price point is very ideal. I did not have alot of issues with the service.

2 years ago

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Laura Mccall Yreka, CA

Metro wa stood as long as you are in a city. Out in the country the service is spotty. But customer is amazing and try to help you any ways they can.

2 years ago

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butterfly love

The cheapest price for the service I receive I’m sticking with Metro!

10 months ago

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Barbara Mckoy Fayetteville, NC

The plan I have is reasonable.but the prices of the phone is ridiculous the wait is way too long and the store always stinks 😩

1 year ago

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Judith Davis Charlotte, NC

I enjoy my service with this company and I like my plan. The monthly payment works for me

2 years ago

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Joseph Decatur, GA

This service has great value and is affordable, but they have terrible customer service

9 months ago

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Kimberly Marasco Ft. Pierce, FL

Love the service they provide. Very reliable

10 months ago

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Fernando TX

Surprisingly awesome. They have fast dependable service.

2 years ago

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Molly Ruiz Lakeland, FL

Great service and great prices. Would recommend.

1 year ago

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Maya My McDonough, GA

Metro is affordable and the Wifi works well. I enjoy using metro.

1 year ago

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Bella Mee AL

The signal was weak and that caused the service to buffer a lot.

2 years ago