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5.0

Overall Score

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David Patten Huntsville, AL

We have had it for 4 years and have been very pleased with it. reliable and provides fast internet service.

2 years ago Edited July 20, 2022

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Jim S Orem, UT

Google fiber is the best internet service I've ever used. It is fast, affordable, and customer service is top notch.

2 years ago

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Jada Scott Provo, UT

Google Fiber provides great internet service at an affordable cost. Their service is consistent and dependable.

5 years ago

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Customer Saratoga Springs, UT

I love Google Fiber. Wish it wS offered in more locations. Quality of service and speed is excellent.

5 years ago

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Chloe Magleby Provo, UT

Google fiber offers some great deals but does not have very good internet services. I have had google fiber for 2 years and I am constantly battling with my internet being so slow.

5 years ago

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Nankya Joseph

Easy to connect internet and keeps my systems running

8 months ago

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Awori Tina Richardson, TX

Easy to learn and understand how to operate it in the real time.

8 months ago

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Rylan Provo, UT

DON'T GET GOOGLE FIBER. The worst service I have had. Their techs come out, say everything is good and then you don't even get the speeds they promise. GO SOMEWHERE ELSE.

2 years ago

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Gaby Kansas City, MO

Im paid $70 dlls. A month. 1000 mgb. Was slow alway frozen the images the phone never work this service is really really really really 👎 👎 👎 👎 im not recommended.

4 years ago

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Trent

It's free, and the speeds are reasonable for all I need it for

6 years ago

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Toni J Guckert

gigabit speed and always works. upload speed is as fast as download

6 years ago

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Nathan P

Good speeds. Very clear, no hidden fees, not even "extra" fees billing.

6 years ago

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Hayley Lambdin Orem, UT

Google Fiber is pretty good! It's awesome that its a free service for certain Provo residents.

7 years ago

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Pat H Dallas, TX

I have had Google Fiber for about 7 months works perfect wifi good tv good no problems not once.

8 years ago

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kevin bowling Pikeville, KY

There support services are great my wife had to be talked through something an the customer service did really well helping her.would recommend.

1 year ago Edited March 2, 2023

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Bryndie Managua, MN

Very high quality internet provider. The service is extremely fast and it’s very dependable.

4 years ago

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Lknls Salt Lake City, UT

Super fast! I had an awesome experience and it was free when it first came out in my area.

4 years ago

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Victoria American Fork, UT

Google fiber is so quick and easy to use! I love how I can stream tv faster than I ever have been!

5 years ago

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Cameron Clark Provo, UT

Love google fiber. They always provide such quality wifi and it is so convenient.

5 years ago

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Zac Marx Brighton, CO

I love Google Fiber! The connection is fantastic and we never have a problem. It is efficient and cheap.

5 years ago

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Garrett Mingus Provo, UT

I have been using the free plan. The internet isn't the fastest, but it's still good enough to use for most things.

5 years ago

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Dane robertson Provo, UT

I love how affordable google fiber is. My wife and I love our WiFi because it’s fast and doesn’t break the wallet.

5 years ago

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J. S. Meridian, ID

I appreciate the culture Google has. The fiber is a great idea for some cities, and works well enough for my needs.

5 years ago

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Adam Hellewell Orem, UT

We signed up for a free plan when Google Fiber came to our area. The speed wasn't amazing, but hey, it was free.

5 years ago

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Quinn Johnson South Jordan, UT

Fantastic customer service and great internet speeds. If only they had more locations.

5 years ago

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McKenzie Christiansen Provo, UT

Google fiber is a very reliable internet service. Always make the internet load fast and never looses connection.

5 years ago

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Darius Williams Alexandria, VA

Dont have this in my area but i went to visit Atlanta and was able to use it. Very fast!!

5 years ago

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Grant American Fork, UT

The fastest internet speed and service I have ever used. Google Fiber lives up to all of the hype.

5 years ago

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Su Ka Charlotte, NC

Internet speed Customer care, not informing the customer what is going on and policy related to this. No central coordination

2 years ago

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Mark Chandler Kansas City, MO

Google Fiber has gone from bad to worse! Their customer service has deteriorated and they will block you if you challenge then about your service!

3 years ago

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Amy

Great service and great customer care. Love it

4 years ago

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philip hayes Kansas City, MO

Google fiber is a sham. Internet speeds are not what was promised. The cable is awful. We have already had to have two new boxes installed.

7 years ago

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Justin murray

Constantly get kicked off online gaming saying no internet connection when I'm hard wired in extremely frustrating

8 years ago

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Shawn “HunnitDolla B!11” Franklin

it is great service and they give you so much you wanna or have to stay.

1 year ago

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Edgar IL

I canceled Google fiber due to it becoming so slow. I play a lot of video games so I definitely needed something faster and reliable.

1 year ago

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Don Thigpen Kansas City, MO

Simply the best and very reliable. Costly, but worth every penny.

1 year ago

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Chan Mississauga, ON

Love Google fiber great servces great quality would def recommend

1 year ago

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Mymy Tallahassee, FL

I love how easy to use the box is and how fast my internet is!

2 years ago

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Jordan Bell Orem, UT

I love Google Fiber, the internet they provide is amazing and fast!

2 years ago

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Roberson Salt Lake City, UT

Google fiber is a decent internet provider compared to other companies, speeds are over par.

4 years ago

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B Winward Orem, UT

Seems to run fast and is easy to connect with and compatible with basically any device

5 years ago

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Amy Farmer Provo, UT

Google fiber is free in my city which is awesome! The only drawback is that it can be really slow at times.

5 years ago

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Mitch Krull Pleasant Grove, UT

Awesome, fast and cheap. doesn't get much better than that! Recommend for sure!

6 years ago

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David

Not very good with follow up with problems. Overpriced service

4 years ago

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Alan Kansas City, KS

Damaged my house and refuse to reemburse me even after they promised they would. Been almost a year.

8 years ago

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Spencer Hodgson Salt Lake City, UT

My internet never lagged with Google Fiber. I always had fast internet.

6 years ago

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Jason G. Salt Lake City, UT

Their customer service team has terrible communication. With there field service

1 year ago

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Abdul Khan Houston, TX

We changed from spectrum to Google fiber but very disappointed every month 4 to 5 internet down.

1 year ago

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David Mcdonald TX

Extended service interruptions. Three in the last month. If it happens again, calling spectrum.

1 year ago

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Hoover Hondo, TX

It’s ok but could be better. Faster speed. Use at a friends house

1 year ago