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LAST UPDATED: February 13th, 2023

Mediacom is an internet service provider that offers cable internet service, cable TV, and phone services. It is the fifth largest cable operator in the United States. 

Mediacom provides customers with download speeds up to 100 Mbps and security features. It also offers a 90-day money-back guarantee.

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Mediacom has the capacity to meet residential and business needs. Mediacom is available in 21 states across the Midwest and Southeast.

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The Good

  • High-Speed Internet
  • Security Features Included
  • 90-Day Money-Back Guarantee

High-Speed Internet

Mediacom offers some of the fastest high-speed broadband internet available. Most of its plans have download speeds as fast as 60 Mbps and upload speeds as fast as 5 Mbps, which is much faster than any DSL internet service. Here are Mediacom's internet packages:

  • Internet 60 — $39.99 per month, 60 Mbps
  • Internet 100 — $79.99 per month, 100 Mbps
  • Internet 200 — $99.99 per month, 200 Mbps
  • Internet 500 — $119.99 per month, 500 Mbps
  • Internet 1 Gig — $129.99 per month, 1,000 Mbps

Mediacom also has data caps that max out at 400 GB for Internet 60 and rise incrementally with each package.

Security Features Included

Included with the per month cost of Mediacom internet service are security and spam services by Internet Security Suite by Total Defense. These features ensure that customers are protected from malware and viruses.

Mediacom also has 24/7 customer support available.

90-Day Money-Back Guarantee

Mediacom also has a 90-day money-back guarantee. 30-day money-back guarantees are common among internet service providers, so 90 days gives customers more time to decide whether they like the service they receive.


The Bad

  • Limited Availability
  • Additional Fees

Limited Availability

Mediacom is only available in 21 states: Alabama, Arizona, California, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Michigan, Minnesota, Mississippi, Missouri, North Carolina, Ohio, South Dakota, Tennessee, and Wisconsin.

If you are not in one of Mediacom’s service areas, you’ll need to look for another provider. For more specific information on availability, check the company’s website.

Additional Fees

While Mediacom does not charge early termination fees, it does charge fees for installation, equipment (modem) rental, and activation. Customers should also pay attention to promotional rates and compare them to the regular monthly rates.


The Bottom Line

Mediacom has reliable, quality, cable internet service. Its speeds are very fast. Mediacom also provides security features to its customers, which helps keep customers’ internet secure and devices virus-free.

Unfortunately, Mediacom is only available in 21 states. Additionally, it charges installation, activation, and equipment fees. These fees can make the up-front cost of internet high. If Mediacom is available in your area, it is a good choice. As with any internet service provider, be sure you understand the terms and conditions before signing up.

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40 Reviews

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Dwayne Holland Toney, AL

I had great overall experience with Mediacom. This company sure believes in customer service. I had a couple problems but they came right out and fixed my problem and we're very professional about doing it.Number one of all I've had. I would highly recommend them

7 months ago Edited August 18, 2022


Review Source

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Bella Mee AL

I was satisfied with the service provided by Mediacom payment amount for my plan as well as the speed of service provided and how pleasant the agent was when speaking with them concerning any matter of my account.

7 months ago Edited August 24, 2022

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Marissa Redwood Falls, MN

I am very happy with Mediacomm. We rarely have problems getting service, and our internet speed is great. My one complaint is they don't advertise their specials or deals very well, so every few months we give them a call and ask them, and quite a few times we've been able to save money that way. I'm not complaining about the saving money part, but I wish they were a little more transparent about their deals and savings.

3 years ago

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Niamul hasan Sherpur, 03

I like to play online games most of my leisure time. Ping is very important for those online games. In this case I'm thankful to Mediacom internet for their service. No fluctuations and no high ping. I'm totally satisfied.

1 year ago

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seanth57 Columbus, GA

My family and I have used this internet company for over 11 years. Never had a problem with their service, always reliable.

1 year ago

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tony garrett Baker, FL

phone,internet,cable greaT SERVICE.........................................................................................

2 years ago

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Kathryn G Patton

Very rarely have an issue with them always able to connect with customer service if I have an issue, easy.

5 years ago

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William Keebler Jr

Customer of Mediacom for eight years and have had very good service for all eight years.

2 years ago