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LAST UPDATED: February 13th, 2023

Mediacom is an internet service provider that offers cable internet service, cable TV, and phone services. It is the fifth largest cable operator in the United States. 

Mediacom provides customers with download speeds up to 100 Mbps and security features. It also offers a 90-day money-back guarantee.

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Mediacom has the capacity to meet residential and business needs. Mediacom is available in 21 states across the Midwest and Southeast.

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The Good

  • High-Speed Internet
  • Security Features Included
  • 90-Day Money-Back Guarantee

High-Speed Internet

Mediacom offers some of the fastest high-speed broadband internet available. Most of its plans have download speeds as fast as 60 Mbps and upload speeds as fast as 5 Mbps, which is much faster than any DSL internet service. Here are Mediacom's internet packages:

  • Internet 60 — $39.99 per month, 60 Mbps
  • Internet 100 — $79.99 per month, 100 Mbps
  • Internet 200 — $99.99 per month, 200 Mbps
  • Internet 500 — $119.99 per month, 500 Mbps
  • Internet 1 Gig — $129.99 per month, 1,000 Mbps

Mediacom also has data caps that max out at 400 GB for Internet 60 and rise incrementally with each package.

Security Features Included

Included with the per month cost of Mediacom internet service are security and spam services by Internet Security Suite by Total Defense. These features ensure that customers are protected from malware and viruses.

Mediacom also has 24/7 customer support available.

90-Day Money-Back Guarantee

Mediacom also has a 90-day money-back guarantee. 30-day money-back guarantees are common among internet service providers, so 90 days gives customers more time to decide whether they like the service they receive.


The Bad

  • Limited Availability
  • Additional Fees

Limited Availability

Mediacom is only available in 21 states: Alabama, Arizona, California, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Michigan, Minnesota, Mississippi, Missouri, North Carolina, Ohio, South Dakota, Tennessee, and Wisconsin.

If you are not in one of Mediacom’s service areas, you’ll need to look for another provider. For more specific information on availability, check the company’s website.

Additional Fees

While Mediacom does not charge early termination fees, it does charge fees for installation, equipment (modem) rental, and activation. Customers should also pay attention to promotional rates and compare them to the regular monthly rates.


The Bottom Line

Mediacom has reliable, quality, cable internet service. Its speeds are very fast. Mediacom also provides security features to its customers, which helps keep customers’ internet secure and devices virus-free.

Unfortunately, Mediacom is only available in 21 states. Additionally, it charges installation, activation, and equipment fees. These fees can make the up-front cost of internet high. If Mediacom is available in your area, it is a good choice. As with any internet service provider, be sure you understand the terms and conditions before signing up.

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40 Reviews

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John Sandstrom Silver Bay, MN

This provider is a big improvement from our past provider. Service technicians are competent and professional. Overall, the product is good.. Our signal strength has declined over the past year. When I have voiced concerns they have not solved the problem. My biggest complaint is that their contractor did a terrible job of burying the cable in our yard. Whenever I have voiced concern, they blame the contractor and it doesn't get fixed. Be careful.

8 months ago


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Tuchette Torres-Lee Leesburg, GA

Great company. Secure services during storms. Reasonable prices. Great consistent connection for me since I work from home.

2 months ago


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Michael Ard Chicago, IL

Their speed is never quite what is advertised but when there is an issue, a service technician is available quickly.

2 months ago


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Dee Leesburg, GA

The customer service reps are nice and the service is not bad. We have great internet speed and the package we have meets our family’s needs.

4 months ago


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Orlando weathington Columbus, GA

I haven't had any bad experiences so far customer service is excellent

3 months ago Edited December 6, 2022


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Rachel Pletke Osseo, MN

We had this service for about 20 years. Service was consistent but the price went up every year.

7 months ago

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Chad W.

Service is good most of time. It may have occasional outages but does not effect much.can get pricey.

4 years ago

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Good service but pricey gets a little difficult to keep payments up to date

4 years ago

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They are always there when I call. Very knowledgable.

4 years ago