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LAST UPDATED: February 13th, 2023

Mediacom is an internet service provider that offers cable internet service, cable TV, and phone services. It is the fifth largest cable operator in the United States. 

Mediacom provides customers with download speeds up to 100 Mbps and security features. It also offers a 90-day money-back guarantee.

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Mediacom has the capacity to meet residential and business needs. Mediacom is available in 21 states across the Midwest and Southeast.

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The Good

  • High-Speed Internet
  • Security Features Included
  • 90-Day Money-Back Guarantee

High-Speed Internet

Mediacom offers some of the fastest high-speed broadband internet available. Most of its plans have download speeds as fast as 60 Mbps and upload speeds as fast as 5 Mbps, which is much faster than any DSL internet service. Here are Mediacom's internet packages:

  • Internet 60 — $39.99 per month, 60 Mbps
  • Internet 100 — $79.99 per month, 100 Mbps
  • Internet 200 — $99.99 per month, 200 Mbps
  • Internet 500 — $119.99 per month, 500 Mbps
  • Internet 1 Gig — $129.99 per month, 1,000 Mbps

Mediacom also has data caps that max out at 400 GB for Internet 60 and rise incrementally with each package.

Security Features Included

Included with the per month cost of Mediacom internet service are security and spam services by Internet Security Suite by Total Defense. These features ensure that customers are protected from malware and viruses.

Mediacom also has 24/7 customer support available.

90-Day Money-Back Guarantee

Mediacom also has a 90-day money-back guarantee. 30-day money-back guarantees are common among internet service providers, so 90 days gives customers more time to decide whether they like the service they receive.


The Bad

  • Limited Availability
  • Additional Fees

Limited Availability

Mediacom is only available in 21 states: Alabama, Arizona, California, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Michigan, Minnesota, Mississippi, Missouri, North Carolina, Ohio, South Dakota, Tennessee, and Wisconsin.

If you are not in one of Mediacom’s service areas, you’ll need to look for another provider. For more specific information on availability, check the company’s website.

Additional Fees

While Mediacom does not charge early termination fees, it does charge fees for installation, equipment (modem) rental, and activation. Customers should also pay attention to promotional rates and compare them to the regular monthly rates.


The Bottom Line

Mediacom has reliable, quality, cable internet service. Its speeds are very fast. Mediacom also provides security features to its customers, which helps keep customers’ internet secure and devices virus-free.

Unfortunately, Mediacom is only available in 21 states. Additionally, it charges installation, activation, and equipment fees. These fees can make the up-front cost of internet high. If Mediacom is available in your area, it is a good choice. As with any internet service provider, be sure you understand the terms and conditions before signing up.

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40 Reviews

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Clint Dixon Goodman, MO

mediacon raised my invoice $10.00 per month, raised download speed 200 to 300 mbps and data 1000 to 1500 gbs per month. I actuaiy have 90mbps, often a lot less, download speed and I use less than 500 gbs per month. I did not want, need. or ask for any of those increases. I truly wish I had more options for an ISP. This a sad way for them to increase revenue. They sent out a cable guy to check my download speed, he measured 269 mbps not 90, and charged me $49.00 which they refunded when I promised no matter what I would never complain again.

2 months ago


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Michael Morgan Clearlake, CA

Mediacom has been my internet provider for three months. The wait for installation was short, a few days. Installation was quick but I was left with no information packet at all. I only use internet, no cable TV. Cost of install was high but I was able to spread it over two months. The modem/router has poor wireless range. My one phone support call was excellent with a short wait! Speed tests OK but all is not well: MY INTERNET CONNECTION IS INTERMITTENT! Constant service dropouts of up to five minutes! Several per hour at LEAST! I cannot trust the integrity or security of literally any connection. Transactions fail, I get logged out of my bank. I cannot trust my connection. This is the least reliable internet connection I have had since the 1990s. If I am able to resolve this issue I will update this review. I am urgently looking for an alternative internet provider. Mediacom may be adequate for entertainment but fails miserably as a conventional secure internet connection.

9 months ago

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Donnita Des Moines, IA

I have TIVO and internet. It’s always going in and out of signal. I work from home and get no notifications of a maintenance or outage. Customer service and the escalation department did nothing.

1 year ago

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Daddy Stryker Valdosta, GA

paying for the fastest speed of internet service and the internet download and upload keeps going from good to bad, almost everyday like now i have 0.04 download 0.01 upload can't even open browser... nor play any game

1 year ago