Privacy Matters is no longer accepting new customers. The information contained in this review is a reflection of the company's offerings when it was still accepting new customers and may be inaccurate or out of date. 

According to Privacy Matters, an act of identity theft occurs every two seconds in the United States. Privacy Matters strives to shield its customers from these attacks with its identity protection services.

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The Good

  • Thorough Monitoring
  • 100 Percent Guarantee
  • Insurance Policy

Thorough Monitoring

Privacy Matters provides thorough credit and internet monitoring services. The company offers credit monitoring and reports from all three major credit bureaus, as well as scans the internet for its customers' personal information.

100 Percent Guarantee

Privacy Matters offers a 100 percent guarantee, which states that the company will remove all fraudulent activity from its customers' records.

Insurance Policy

Privacy Matters offers a $1 million identity protection insurance policy, which helps customers to get back on their feet and recover lost assets in the event of an identity theft attack.

The Bad

  • High Prices
  • Lack of Information
  • No Bank Account Monitoring

High Prices

Privacy Matters' services are relatively expensive when compared to those of many of its competitors. Packages range from $56 to $299.95 per year.

Lack of Information

While Privacy Matters outlines its package pricing, it has not disclosed on its website which services are included in each specific package.

No Bank Account Monitoring

Privacy Matters does not offer bank account monitoring, which leaves a hole in its identity protection services because many identity theft losses originate from stolen bank account information. 

The Bottom Line

Privacy Matters offers thorough identity monitoring, a $1 million insurance policy, and a 100 percent guarantee to remove fraudulent activity from its customers' records. However, the company does not offer bank account monitoring and its services are relatively expensive.

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User Reviews

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Heath Posey

January 16th, 2020 Denver, CO DETAILS arrow_drop_down
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this company is a joke. I have been having a problem trying to pull my credit report and no one from customer service has been able to help. I keep getting passed off and now it has been over 32days and still no resolution.

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