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MyScoreIQ

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Author: Kaitlyn Short

LAST UPDATED: February 3rd, 2023

MyScoreIQ provides identity theft protection and monitoring services as well as credit monitoring services to customers at a fairly affordable price. 

The company offers four different service plan options that range from $9.99 per month to $34.99 per month. Each plan option includes the following: 

  • $1 million in stolen funds reimbursement
  • Coverage for lawyers and experts
  • Coverage for personal expense compensation
  • U.S.-based identity restoration services
  • Lost wallet assistance
  • 100 percent U.S.-based customer service/support
  • Several identity monitoring services

In addition to its credit monitoring and identity theft protection services, MyScoreIQ provides customers with a user-friendly dashboard, an online resource center, access to FICO® score analysis tools, as well as credit reports and FICO® scores. 

MyScoreIQ also provides a family protection plan within its Max plan that includes $25,000 in identity theft insurance and identity fraud restoration services. 

Potential customers should note that they can cancel MyScoreIQ’s services at any time. The company, however, does not provide any refunds, free trial services, or mobile app at this time. 

Read on to learn more about MyScoreIQ’s identity theft monitoring and identity theft protection services.

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The Good

  • Identity Monitoring Services
  • Identity Theft Protection Services
  • Customer Resources

Identity Monitoring Services 

MyScoreIQ provides the following identity monitoring services in addition to its credit monitoring and identity theft protection services: 

  • Dark web monitoring 
  • Internet monitoring
  • Social security number alerts 
  • File sharing network searches
  • Checking account report 
  • Opt-Out IQ 
  • IQ alerts with application monitoring 
  • Change-of-address monitoring
  • National and international criminal record monitoring 

These monitoring services are designed to help customers keep track of their personal information and keep their information secure for the long term. 

Those who want to learn more about MyScoreIQ’s identity monitoring services can visit the company’s website and/or contact a company representative directly via the phone number that can be found at the bottom of the company’s website. 

Identity Theft Protection Services 

As mentioned above, MyScoreIQ offers customers four different plans to choose from. These plan options include the following identity theft protection services: 

  • The Secure Plan — This plan costs $9.99 per month and includes credit reports and FICO® scores for one credit bureau (annually) and daily credit report monitoring for one credit bureau. This plan also provides dark web and internet monitoring services, synthetic identity theft protection, SSN alerts, file sharing network searches, checking account reports, Opt-Out IQ, up to $1 million in identity theft insurance, coverage for lawyers and experts, coverage for personal compensation, U.S.-based identity restoration services, and lost wallet and form assistance. 
  • The Plus Plan — This plan costs $14.99 per month and includes credit reports and FICO® scores for three credit bureaus (annually) and daily credit report monitoring for one credit bureau as well as everything that is included in the Secure plan along with IQ alerts with application monitoring, and change-of-address monitoring.
  • The Pro Plan — This plan costs $24.99 per month and includes credit reports and FICO® scores for three credit bureaus (bi-annually) and daily credit report monitoring for three credit bureaus as well as everything that is included in the Plus plan along with criminal records monitoring. 
  • The Max Plan — This plan costs $34.99 per month and includes credit reports and FICO® scores for three credit bureaus (monthly) and daily credit report monitoring for three credit bureaus as well as access to FICO® score analysis tools. Additionally, this plan includes everything from the Pro plan as well as family identity protection services which involve $25,000 in identity theft insurance and identity fraud restoration services. This plan also provides customers with premium fraud restoration services. 

Each plan involves some level of credit monitoring, identity theft monitoring, and identity theft protection. In comparison to what other companies in the identity theft industry offer, MyScoreIQ appears to provide comprehensive services at an affordable monthly rate. 

Since the company provides multiple plan options, customers have the opportunity to get the services they want without overspending. 

Customer Resources

In addition to MyScoreIQ’s identity theft monitoring and protection services, the company offers a few different customer resources including U.S.-based customer service and support, U.S.-based identity restoration services which involves a dedicated case manager, a user-friendly dashboard, and an online IQ center.

Customers can use the articles on the company’s website to learn more about cybersecurity, FICO® scoring, identity theft, and more.

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The Bad

  • No Refunds or Free Trials Available 
  • No Mobile App Available

No Refunds or Free Trials Available 

Although MyScoreIQ does allow customers to cancel services at any time and offers its services at a fairly affordable monthly rate, the company does not provide any sort of refund to its customers. 

Additionally, the company does not provide any free trial service. Potential customers must sign up for one of the four plan options available and must be okay with taking a payment risk in order to try out the services offered. 

No Mobile App Available

Unlike other companies in the identity theft protection industry, MyScoreIQ does not currently offer a mobile app. 
The company does provide a user-friendly dashboard, but those looking for the convenience of a mobile app will have to look elsewhere or wait for MyScoreIQ to develop one.

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The Bottom Line

MyScoreIQ is a company that offers fairly affordable identity theft monitoring and protection services as well as credit monitoring services. 

The company has quite a bit to offer in terms of identity theft monitoring and protection services. When it comes to identity monitoring, the company provides dark web monitoring, internet monitoring, Social Security Number alerts, file sharing network searches, Opt-Out IQ services, change-of-address monitoring, national and international criminal record monitoring, and IQ alerts with application monitoring. 

MyScoreIQ’s identity theft protection services include up to $1 million in stolen funds reimbursement, coverage for lawyers and experts, coverage for personal expense compensation, and family identity protection which includes up to $25,000 in identity theft insurance and identity fraud restoration for the whole family. Additionally, the company offers U.S.-based identity fraud restoration services and premium fraud restoration, lost wallet assistance, and U.S.-based customer service and support. 

The company provides four different plan options that include the Secure plan which costs $9.99 per month, the Plus plan which costs $14.99 per month, the Pro plan which costs $24.99 per month, and the Max plan which costs $34.99 per month. 

Because MyScoreIQ offers four different plan options at different prices, customers are more likely to find a plan that suits both their needs and their budget. 

Additionally, MyScoreIQ provides a user-friendly dashboard and a helpful online IQ center that customers can use to learn more about identity theft, FICO® scoring, cybersecurity, and more. 

The company also allows its customers to cancel services at any time. However, MyScoreIQ does not provide refunds, free trial services, and does not currently have a mobile app that customers can use. 

Those interested in MyScoreIQ’s identity theft monitoring and protection services can visit the company’s website, call the company, and read customer reviews to learn more.

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Chad Edgar Columbia, MO

My score IQ I was a little bit skeptical when I got the account but then I understand that they are very awesome team to have on your side not only is the customer service amazing but they were really listen and hear you out when you're talking to hear what you got to say and are interested to get to the bottom of your problem with a solution I love my score like you I'm so very glad that I started my account with them you can not only check out your FICO score but the other three scores related through the all three credit bureaus thank you MyScoreIQ for being the IQ for me

2 years ago

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S. O'Kelly McDonough, GA

I signed up for this service and canceled my subscription before the trial period ended. I was still billed. I also tried to contact customer service and after a long wait in the call cue at No. 14 only to get to No. 5 and have a recording come on to tell me that due to technical difficulties, they could not take my call, they also gave me the option of either calling back in 10 min, (which I did several times) or leaving a message to hold my place in line for them to return my call. (that also did not happen). My advice to anyone else looking to use this product is play at your own risk!

1 year ago

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Reply from MyScoreIQ

Thank you for your review. We have 100% U.S.-based customer service specialists available to assist you six days a week. Our hours are 7:00AM CST to 7:00PM CST Monday-Friday, and 8:30AM CST to 5:00PM CST on Saturday. Please give us a call so we can assist.

Feb. 6th, 2023