MasterCard is a global company that offers debit and credit card services. Its goal is to make payments "safer, simpler, and smarter" for credit and debit card users. Recently, MasterCard began offering identity protection services at no extra cost to its cardholders.

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The Good

  • No Additional Cost to Members
  • Services
  • Partnership with CSIdentity

No Additional Cost to Members

MasterCard's identity protection services are free for existing cardholders.

Services

The identity theft package offered by MasterCard includes lost wallet replacement, fraud resolution services, and identity theft alerts notifying customers of threats to their credit and debit cards, social security numbers, driver's licenses, and other personal information.

Partnership with CSIdentity

MasterCard has partnered with CSIdentity (CSID) for its identity protection services. CSID is an industry leader and has developed its own proprietary identity protection software.

The Bad

  • Lack of Services
  • Not All Members Qualify

Lack of Services

MasterCard's identity protection service does have a few holes. The company does not offer credit monitoring; identity theft insurance; or medical, criminal, or tax recovery.

Not All Members Qualify

MasterCard states on its website that eligibility for its identity protection services vary by card. Not all members will be able to take advantage of these services. 

The Bottom Line

MasterCard has partnered with CSID to provide its cardholders with free identity protection services. However, the services available are limited and not all cardholders will qualify. 

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Rischelle Mikkelson

October 14th, 2019 American Fork, UT DETAILS arrow_drop_down
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MasterCard has some of the best ID Protection in the business. They run a monthly report checking for any suspicious activity. When suspicious activity is detected, they alert me immediately to verify. They have caught several attempts to steal my identify and stopped it in it's tracks.

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