Lex OnTrack is an identity theft protection service provided by Lexington Law. The firm has been in business since 1991 and strives to provide its clients with reliable credit repair and identity theft protection services.

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The Good

  • $1 Million Insurance
  • Accepts Preexisting Conditions
  • 24/7 Customer Support

$1 Million Insurance

Lex OnTrack provides up to $1 million in identity theft insurance as well as on-call fraud support to clients.

Accepts Preexisting Conditions

Unlike many of its competitors, Lex OnTrack accepts and handles accounts of those who have preexisting identity theft conditions.

24/7 Customer Support

Lex OnTrack offers 24/7 customer support via phone, chat, and email. The company strives to answer all client questions with a dedicated support team of advocates.

The Bad

  • High Price
  • Lack of Website Information

High Price

Lex OnTrack's services are priced a bit higher than other identity theft companies. Clients must pay $14.99 for a one-time credit report pull, $24.95 for a one-time first work fee, and a $24.95 flat monthly fee for identity services.

Lack of Website Information

Lex OnTrack's website lacks significant information disclosure, especially in comparison to other company sites within the identity theft industry.

The Bottom Line

Overall, Lex OnTrack offers $1 million in identity theft insurance, accepts those who have preexisting identity theft conditions, and provides around-the-clock customer support. However, Lex OnTrack has relatively high prices compared to other identity theft services and does not disclose a significant amount of information on its website.

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