Invisus was founded in 2001 in American Fork, Utah. The company considers itself to be an industry risk management leader for small to mid-sized companies and organizations in the United States and 14 other countries. Invisus develops innovative solutions in the areas of cyber security, data breach response, information security compliance, and more. The company also provides identity theft protection solutions for individuals and families.

Top Ranked Companies

company logo
#1 NortonLifeLock chevron_right
9.9 Overall Score
4
starstarstarstarstar_border
(939)
company logo
#2 IdentityIQ chevron_right
8.6 Overall Score
4.1
starstarstarstarstar_half
(303)
company logo
#3 Complete ID chevron_right
8.5 Overall Score
3.8
starstarstarstar_halfstar_border
(437)

The Good

  • Personalized Recovery Plan
  • Privacy Management Center

Personalized Recovery Plan

Upon enrollment, Invisus assigns each customer with an experienced identity recovery specialist, who helps create a personalized plan for identity theft restoration. In the event of identity theft, the company will work on the customer's behalf to place fraud alerts, halt suspicious activity, and provide other assistance as required in order to restore identity to pre-theft status.

Privacy Management Center

The company's online member center provides customers with 24/7 access to educational tools and resources regarding identity protection, detection, prevention, and recovery.

The Bad

  • Undisclosed Insurance

Undisclosed Insurance

Unfortunately, Invisis does not seem to offer identity theft insurance to its customers. This means that in the event of identity theft, customers have nothing to fall back on for expense reimbursement and coverage. 

The Bottom Line

Invisus iDefend provides its customers with a personalized recovery plan and a privacy management center. However, the company does not seem to offer identity theft insurance. 

View Best Identity Theft Companies

Why Can I Trust Bestcompany.com arrow_drop_down

User Reviews

Star Rating

3.8
starstarstarstar_halfstar_border

4 Reviews

Review Breakdown

5 star
50%
4 star
25%
3 star
0%
2 star
0%
1 star
25%

Sentiment Criteria

Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar
search cancel
starstarstarstarstar

Lucille

April 25th, 2018 DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I have been using Invisus for two years and am very pleased with their protection as well as their education and customer service.

starstarstarstarstar

Dustin Earl

January 27th, 2016 Boise, ID

They include computer security as part of their plan, which is an important component of actual security. They are always quick to respond and do great work. By using them I saved a computer that I was about to get rid of.

starstarstarstarstar_border

Anna Valencia

January 6th, 2015 West Palm Beach, FL

I have been a client for about four months and I have enrolled and taken avantage of all the product iDefend Family has to offer. We signed up CyberWatch to keep track of current threats of id theft and fraud. We had our two computers completed cleaned and malware safe and with our plan we get to clean a third computer. We ask questions often and can reach the Invisus staff quickly. I feel totally protected and monitored and we are extremely happy with our service.

starstar_borderstar_borderstar_borderstar_border

Earlene Gibbs

October 29th, 2014

I have been a subscriber to Invisus for six years. For two years I received alert notices, however, the last Alert I received is dated 4/12/2010. Their service is almost nonexistent . The last time I called their service number, they returned my call almost three weeks after my requested date. I am going to cancel my subscription. This service? has cost me &14.95 each month.

  • 1