ID Theft Assist

I never even agreed to this service and they charge me monthly for it anyway. They said they’d send me an email and never did. Now I’m trying to cancel it and it’s been a huge pain. BEWARE! Do not say yes at all on any phone conversation with these people. Someone should really build a class action against them.

I received the call scripted by the company. The idea sounded nice at first then after we hung up I researched and found that other companies offer the service for free. I decided not to enroll. I forgot to make the call to cancel within the 2 week time frame due to some personal family stuff. I completely forgot about this offer completely until about 8 months later. I don’t understand how I can be charged for a service I did not completely enroll in. They are not going to be giving me a full refund. I did get a couple months back. So if you’re considering using their services, just know that you don’t need to activate an account to be charged. I guess TD is too hard up and has to kick the small guy when they’re down. Banks make millions of dollars a year and can’t give a guy his $150 for a service he didn’t use. I know it’s not a huge amount of money to some, to others that’s a heat bill for the month, or groceries for the week or whatever. Big companies just don’t care anymore. It’s all about the shareholders getting their big vacation homes and yachts and whatever else the 1% like to buy. I guess I need to start the process to change banks as a matter of principle. My time is not worth anything to them. I know the grass is not greener on any other side of the fence, but atleast this service is free at other banks.

Very comprehensive program. Easy to work with and very helpful team of support staff!