ID Commander is an identity protection solution that is headquartered in Jacksonville, Florida and offered by Ocenture LLC. The company's identity protection solutions are available to consumers through employers and other benefit providers. ID Commander's mission is to provide its customers with the highest level of protection and service possible.

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The Good

  • Identity Theft Prevention
  • Identity Theft Insurance
  • Software

Identity Theft Prevention

ID Commander offers internet scanning, financial account monitoring, social security number monitoring, and fraud alerts in order to catch identity theft before it actually happens.

Identity Theft Insurance

In the event of identity theft, ID Commander covers restoration expenses up to $1 million with zero deductible. This insurance policy covers document replacement, traveling expenses, income loss, child/elder care, fraudulent bank withdrawals, and legal costs to restore identity to pre-theft status.

Software

ID Commander offers its customers an extensive array of software solutions to protect against computer viruses, spyware, and phishing attempts. The software also blocks programs with hidden activity trackers and filters spam emails and online scams.

The Bad

  • No Credit Monitoring
  • Undisclosed Pricing
  • Limited Recovery Services

No Credit Monitoring

ID Commander does not offer credit monitoring, which is considered to be an important identity protection service.

Undisclosed Pricing

ID Commander has not disclosed pricing information on its corporate website, making it frustrating for potential customers to see how the company's services would fit into their budget.

Limited Recovery Services

While ID Commander does offer assistance with financial identity recovery, the company provides little else in terms of restoration. ID Commander does not help with medical, criminal, or tax identity recovery. 

The Bottom Line

ID Commander offers a number of monitoring services, up to $1 million in identity theft insurance, and extensive computer protection software. However, the company does not offer credit monitoring, has not disclosed pricing information, and provides limited recovery services. 

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