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Experian IdentityWorks℠

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122 User Reviews

5.8

Overall Score

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Dixie Duncan Camarillo, CA

I received ProtectMyID via the Target Data breach. It is completely worthless. They tell you to review your Experian credit report, but they want to charge you for the report. The service was supposed to be free from Target and it isn't. I logged in and there is no useful information at all. Don't bother.

7 years ago

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Rocky Road Espanola, NM

My ProtectMyID account locked up a week ago. Still not fixed. I continue to get alerts but cannot login to my account until web page is fixed. IS THAT PROTECTION REALLY? And for $15+ dollars a month. Don't get this product!!!!

8 years ago

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Anonymous

I find this the easiest site to read and understand our if all the ones out there. It is also one of the major companies used for credit inquiries.

2 years ago

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Derek Scoville Pleasant Grove, UT

We were given credit watch service since our info was hacked. Experian was very helpful in sending notifications for any inquiry to our credit.

3 years ago

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Makon Mills Los Angeles, CA

You can talk to anyone on the phone, you can't log on to the app or online. They charge you monthly for poorly executed apps and online log in. They will leave you holding to no avail

3 years ago

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R Brown Bel Air, MD

I have protectmyid and had my identity stolen. False 2015 income tax reports were filed, and my credit cards were used fraudulently. All the while protectmyid showed no activity. Don't waste your money.

6 years ago

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KaeLee Grants Pass, OR

this is by far the worst nightmare ever to get any real live help from an operator . I have tried several phone numbers and all do not allow you to speak to a rep. this has been the worst site or company ever for help.

6 years ago

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Allie Watertown, WI

Experian is a joke. They charge you monthly for a piece of paper that is not acurate! they owe me money and because their very small print says that they can charge my account that I will not be getting refunded.

6 years ago

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Monica Mount Prospect, IL

I have received multiple email alerts, when logging in, did not recognize me and locked me out. The phone number given has not worked for 24 hrs. What's up with this company?

6 years ago

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Jim Rosen Cypress, TX

While the service may detect activity......don't try to call!!! CALL WAIT TIMES AVERAGE OVER 1 HOUR FOR ME!!!!!!!!!! FIRST CALL WAS 1 HOUR 45 MINUTES TO SPEAK WITH SOMEONE!!!!

6 years ago

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Michael J Dembski Washington, DC

The service is basically worthless, you re not getting anything that you can't get by locking down your credit reports. Take the service for free, but don't bother paying for it, thats is just a ripoff.

6 years ago

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Katharine Brown Danvers, MA

Protect My ID informed me of an alert, a credit check that I didn't authorize. I have been trying to call their help number for hours. It says they are overwhelmed and to call back at a later time or date!!!

7 years ago

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Seth Perlmutter Alpharetta, GA

Is there any way to get to speak to one of your representatives? I have tried calling for 3 days and am constantly being told to call back later. The line then goes dead!

6 years ago

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Kate Eugene, OR

The worst! Took 45 minutes to even get a rep on the line. Coverage is minimal & is for Experian only, not all the credit bureaus. Don't waste your money.

6 years ago

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David Chicago, IL

Love that I can viuw and monitor my credit scores. Interface isn't that pretty to look at though

8 years ago

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erika Alexandria, VA

Very shady company. They trick you into being charged and they will not remove the fees. $1 turns into over $20 a month.

7 years ago

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truthsquad Phoenix, AZ

Great notification but, have you try to contact them? Good luck on the phone hours and hours of classical musci

7 years ago

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kevin texas Mesquite, TX

EXPERIAN The $1.00 7 days trial credit report ended up costing me $29.95 so far, I cancelled but who knows if they really did it.

7 years ago

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Julie Raney Lynnwood, WA

I was on hold over 45 min yesterday, and after waiting on hold again today I gave up trying to contact them by phone.

6 years ago

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kimberly Miami, FL

I hate that company I cancelled way before time and they only have half of my money back

6 years ago

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Ron Mueller

See my previous comments. I forgot to score ProtectMyID. They certainly don't rate a 10!

8 years ago

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Marie Jenkins Lawrenceville, GA

Worst company experience ever! DO NOT WASTE YOUR MONEY!!!

7 years ago