Founded in 1930 and headquartered in Bloomfield, Connecticut, Cigna is a health service organization that offers life, dental, disability, medical, and accident insurance to businesses and government organizations. Through a partnership with Europ Assistance USA, Cigna also offers an identity theft program.

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The Good

  • Credit and Financial Monitoring
  • Financial and Medical Identity Recovery

Credit and Financial Monitoring

Cigna offers credit monitoring from all three major bureaus (Experian, Equifax, and TransUnion). The company also provides businesses and organizations with financial account monitoring. If any suspicious activity is detected, Cigna will issue a fraud alert to the customer.

Financial and Medical Identity Recovery

In the event of financial or medical identity theft, Cigna can provide restoration and recovery assistance.

The Bad

  • No Insurance
  • Lack of Transparency
  • Limited Services

No Insurance

Cigna does not offer identity theft insurance, which is a bit unusual considering the fact that Cigna is an insurance company.

Lack of Transparency

Cigna has not disclosed pricing or plan information on its website, making it difficult for potential customers to understand exactly what is available.

Limited Services

Cigna only offers identity theft protection services to businesses and organizations. Individuals in need of identity theft protection services have to look elsewhere.   

The Bottom Line

Cigna offers multiple monitoring and recovery services. However, the company does not provide identity theft insurance, is not transparent about pricing on its website, and does not provide identity protection services to individuals. 

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