In 1988, Richard D. Fairbank founded Capital One in an effort to empower the public with access to information and technology. The company offers a variety of financial services, including banking options, credit cards, loans, and investment options. Recently, Capital One began to offer identity protection services as well.
One service that Capital One offers its customers is the Credit Wise app, which allows customers to receive weekly credit score updates and see how certain financial decisions would affect their credit score.
Through Capital One's mobile app, customers have the option to use the Sure Swipe tool, which allows customers to create a pattern instead of a traditional password, which could be more secure.
Capital One offers several educational resources to help customers learn how to better prevent identity theft.
Capital One offers credit monitoring, but the company does not provide social media monitoring, internet scanning, or bank account monitoring.
Capital One does not assist with pre-existing conditions and does not offer recovery assistance for medical, criminal, or tax identity theft.
Some strange purchases were made on my card and capital one sent me a text to make sure I was the one who made them. It wasn't me so they took off the purchases and sent me a new card right away.
I have had fraud on my credit card 3 times. Capital One is extremely proactive in stopping it. They have stopped the fraud immediately and protected my identity. They have also caught potential fraud before it because real fraud no less than 6 times.
restricted my account until person who owns the account where the payment was drawn from calls capital one and proves his identity in relationship to his bank. REALLY!!!!
CAPITAL ONE HAS BEEN GOOD ON MY C.C. ACCOUNTS. INFO ON CHANGES HAVE BEEN PROMPT.