Gene’s Refrigeration, Heating & Air Conditioning, Plumbing & Electrical
Is This Your Business?Author: Kaitlyn Short
Gene’s Refrigeration, Heating & Air Conditioning, Plumbing & Electrical is a full-service home comfort and maintenance company based in Medina, Ohio. Established in 1959, the company has decades of experience providing residential and commercial customers with a wide range of essential services. Gene’s expertise spans heating, ventilation, and air conditioning (HVAC) installation, repair, and maintenance, ensuring homes stay comfortable year-round.
In addition to HVAC services, Gene’s offers plumbing solutions, including water heater installation, drain cleaning, and pipe repairs. The company’s electrical division handles everything from panel upgrades and rewiring to generator installations. By offering all these services under one roof, Gene’s provides a convenient, one-stop solution for homeowners seeking reliable, high-quality workmanship across multiple trades.
Top Ranked Companies
The Good
- Wide Range of Services
- 24/7 Emergency Service
- High-Quality Products
- Gene’s Protection Plans
- Gene’s Financing Options
Wide Range of Services
Gene's Refrigeration, Heating & Air Conditioning, Plumbing & Electrical offers a comprehensive suite of services to meet the diverse needs of residential and commercial clients in Medina, Ohio, and the surrounding areas. The company’ service offerings include the following:
Gene’s Plumbing Services
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Gene’s Heating Services
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Gene’s Cooling Services
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Gene’s Indoor Air Quality Services
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Gene’s Electrical Services
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By offering this extensive range of services, Gene's ensures that clients have a single, reliable source for all their home comfort and maintenance needs.
24/7 Emergency Service
Gene's Refrigeration, Heating & Air Conditioning, Plumbing & Electrical offers 24/7 emergency services to address urgent HVAC, plumbing, and electrical issues for their clients. This around-the-clock availability ensures that customers receive prompt assistance, regardless of the time or day. Notably, the company provides these services without any overtime charges, emphasizing their commitment to customer satisfaction and transparent pricing.
It’s important to note that if you need service outside of normal business hours (8 a.m. to 5 p.m., Monday through Friday), you’ll need to call the company’s service number — online and email communications are only seen during normal business hours.
High-Quality Products
Gene's Refrigeration, Heating & Air Conditioning, Plumbing & Electrical is equipped to install and provide maintenance for products from the following brands:
- Carrier
- Air Scrubber by Aerius
- Bradford White
- Halo Water Systems
- Laundry Pro 2.0
- Navien
The brands listed above are well-known and trusted names in the industry. If you have existing systems from other manufacturers than those listed above, you can speak with a Gene’s representative to determine whether or not the company will be able to assist you with maintenance and/or repairs. In most cases, the Gene’s team should be able to assist with a range of systems and brands, but it isn’t necessarily guaranteed.
Gene’s Protection Plans
Gene's Refrigeration, Heating & Air Conditioning, Plumbing & Electrical offers comprehensive protection plans designed to maintain and enhance the performance of your home's essential systems. These plans provide regular maintenance, priority service, and discounts on repairs, ensuring your HVAC, plumbing, and electrical systems operate efficiently year-round.
Enrolling in Gene's Protection Plans not only ensures regular maintenance but also offers financial advantages through service discounts and priority scheduling. These plans are designed to provide peace of mind, knowing that your home's critical systems are professionally maintained and promptly serviced when needed.
Gene's Protection Plan
This plan encompasses heating, cooling, plumbing, and electrical services, offering the following four tiers to accommodate various needs and budgets:
- Fantastic
- Best
- Better
- Good
All tiers include bi-annual 21-point inspections, combustion testing, and priority emergency service. Additional benefits vary by tier and may feature discounts on equipment repairs and accessories, extended repair warranties, and accrual credits toward future equipment replacements. Members also receive reminders for scheduling pre-season checkups, ensuring timely maintenance.
Gene's Furnace Only Protection Plan
Tailored for clients focusing solely on heating systems, this plan offers the following two tiers:
- Fantastic
- Good
Both tiers provide annual 21-point inspections, combustion testing, and priority emergency service. Depending on the selected tier, benefits may include discounts on repairs and accessories, extended repair warranties, and maintenance services for water heaters.
Gene’s Financing Options
Gene’s Refrigeration, Heating & Air Conditioning, Plumbing & Electrical is partnered with Wells Fargo, Service Finance, and Microf to provide customers with various financing options. It’s important to note that qualification for financing is dependent on approved credit — financing terms will also vary based on your current credit score.
Financing your HVAC or other home improvement project can provide you with a range of benefits that can help ease the financial burden frequently associated with home projects. Some of the benefits of financing include the following:
- Start necessary repairs right away
- Improve your home’s indoor comfort
- Improve your home’s functionality
- Raise your home’s value
- Keep your emergency fund intact
The Gene’s team will work with you to determine the best financing options based on your financial background and financial goals moving forward.
The Bad
- Limited Service Area
Limited Service Area
Gene’s Refrigeration, Heating & Air Conditioning, Plumbing & Electrical serves a wide range of communities in Ohio, including the following:
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If you don’t reside in any of the areas listed above, Gene’s services may not be available to you.
It’s also important to note that not all services are available in all areas. Thus, it’s recommended to contact the company first to determine which specific services are available in your area of residence.
The Bottom Line
Gene's Refrigeration, Heating & Air Conditioning, Plumbing & Electrical stands out in the HVAC industry by offering a comprehensive range of services that extend beyond typical heating and cooling solutions. Since 1959, the company has provided reliable HVAC, plumbing, and electrical services under one roof, allowing customers to access all essential home maintenance needs from a single provider.
What sets Gene's apart is its extensive product offerings and dedication to customer peace of mind through regular maintenance and convenient service plans. By partnering with well-known brands and offering tailored protection plans for heating, cooling, plumbing, and electrical systems, Gene’s ensures that its clients’ systems are professionally maintained and promptly serviced. The company’s ability to provide a wide variety of services and its customer-focused approach to pricing and scheduling makes Gene’s a standout choice for homeowners seeking reliable and efficient home comfort solutions.
