Crocker Refrigeration, Heating & Air
Is This Your Business?Author: Kaitlyn Short
Crocker Refrigeration, Heating & Air is a family-owned and operated HVAC company. Since 1980, Crocker has been providing heating, cooling, furnace, and air conditioning services to customers in the greater Santa Barbara, California area. Service can be easily scheduled online or over the phone.
Crocker is a Carrier certified dealer and has access to a variety of components, allowing technicians to provide fast repairs and replacements at a lower price point. All Crocker technicians are NATE certified, ensuring that they meet the high standards of the North American Technical Excellence testing process.
Top Ranked Companies
The Good
- Experienced Technicians
- Local Expertise
- Range of HVAC Services
- Factory Authorized Carrier Dealer
- Crocker Warranties
Experienced Technicians
The Crocker Refrigeration, Heating & Air team is known for being highly skilled and experienced in the HVAC industry. All company technicians are NATE Certified, meaning that they all meet the standards of the North American Technical Excellence testing process. To maintain NATE certification, Crocker technicians continue to attend classes and training, keeping them current on new technology and industry techniques.
Local Expertise
As a local business in Santa Barbara, Crocker understands the unique HVAC needs of the area’s climate, which may be appreciated by homeowners who need targeted recommendations on energy efficiency and HVAC system performance.
Range of HVAC Services
Crocker Refrigeration, Heating & Air provides a wide range of HVAC services, including the following:
- AC repair and installation
- Heater repair and installation
- Indoor air quality
- Heat pumps
- Commercial HVAC services
Crocker is a factory authorized Carrier dealer, ensuring that the company’s services are supported by high-quality products that are built to last and perform at a high level.
Factory Authorized Carrier Dealer
Crocker is an authorized Carrier dealer, meaning that the company is licensed and certified to repair, replace, and install all Carrier model HVAC units. Carrier is a leading manufacturer in the HVAC industry and specializes in a wide range of products that can keep your home comfortable and safe.
It’s important to note that the Crocker team can service any brand/model HVAC system. However, any components that the company replaces or installs will be from the Carrier brand.
Crocker Warranties
Crocker Refrigeration, Heating & Air offers warranties on its installations and repairs, though the specifics can vary depending on the service or equipment. For new HVAC installations, Crocker provides manufacturer warranties on parts and may also offer labor warranties to cover any issues that arise shortly after installation. Manufacturer warranties for HVAC equipment can range from 5 to 10 years, depending on the brand and model.
Specific warranty details aren’t provided, including terms, conditions, and exclusions. Thus, it’s a good idea to confirm warranty details directly with Crocker to understand what’s covered and what limitations may exist.
The Bad
- Limited Service Area
- Availability During Peak Times
- No Smart Home Services
Limited Service Area
Crocker Refrigeration, Heating & Air only serves the greater Santa Barbara, California area. This service area includes the following communities:
- Santa Barbara
- Carpinteria
- Goleta
Unfortunately, if you don’t reside in any of the areas listed above, Crocker’s HVAC services may not be available to you.
Availability During Peak Times
Due to the company’s smaller size and local focus, Crocker Refrigeration, Heating & Air may sometimes experience high demand during peak seasons, like summer and winter. This can lead to scheduling delays, especially for non-urgent issues.
No Smart Home Services
While Crocker Refrigeration, Heating & Air excels in heating, air conditioning, and refrigeration, the company doesn’t typically offer comprehensive smart home integration, which some customers are beginning to look for in modern HVAC providers.
The Bottom Line
Overall, Crocker Refrigeration, Heating & Air is a well-regarded company with a strong reputation for reliable HVAC services in the Santa Barbara area. The company can be an excellent choice for customers who prioritize skilled technicians, quality work, and local expertise. As a Carrier dealer, Crocker also only offers high-quality components when replacing or installing HVAC systems — Carrier is a well-known and trusted HVAC manufacturer in the industry.
Crocker offers comprehensive warranties on its products and services, although you’ll need to contact the company directly for specific warranty information, such as coverage and limitations.
