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LAST UPDATED: August 22nd, 2024

Ruud is a well-known brand in the HVAC industry, with a history that dates back over a century. The company offers a wide range of HVAC products, including air conditioners, furnaces, heat pumps, and water heaters. Ruud is recognized for producing reliable, energy-efficient systems that cater to both residential and commercial customers.

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The Good

  • Comprehensive Product Range
  • Ruud Smart Products
  • Ruud Product Reliability
  • Ruud Product Energy Efficiency
  • Ruud Warranty Coverage

Comprehensive Product Range

Ruud offers a broad selection of HVAC products, from basic models to high-end units with advanced features. The company is well-known for its innovation and offers various lines of products that feature new technologies.

While not an exhaustive list, Ruud offers some of the following products:

Water heating Heating and cooling Pool and spa Commercial products
  • Gas water heaters
  • Electric water heaters
  • Tank-type water heaters (heat pump, gas, electric)
  • Tankless water heaters
  • Boilers
  • Air conditioners
  • Heat pumps
  • Air handlers
  • Gas furnaces
  • Oil furnaces
  • Cooling coils
  • Thermostats
  • Mini splits
  • Heat pumps (compact, classic, specialty)
  • Digital heaters
  • Above ground heaters
  • Water heaters (gas, electric, tankless)
  • Packaged air conditioners
  • Packaged heat pumps 
  • Packaged gas/electric
  • Split systems
  • Air handlers

Ruud’s comprehensive variety of HVAC product offerings allows customers to find a product that fits their specific needs and budget.

Ruud Smart Products

In addition to traditional HVAC products (as listed above), Ruud specializes in smart heating, cooling, and water heating products. Smart HVAC products can offer a variety of benefits including enhanced comfort, convenience, and energy efficiency. 

Ruud offers the following smart products:

  • EcoNet Smart Thermostat
  • Smart gas furnaces
  • Smart air handlers
  • Smart air conditioners
  • Smart heat pumps
  • Residential tank and tankless water heaters
  • Commercial tank and tankless water heaters

All Ruud smart products are available in various models, allowing you to choose the product that will best suit your needs.

It’s also worth noting that Ruud smart products include access to the EcoNet app, which provides service alerts and remote control of your smart products. The EcoNet app is available on both iOS and Android devices.

Ruud Product Reliability

Ruud has built a reputation for durable and dependable HVAC systems. The company’s products are designed to withstand the test of time, making them a popular choice for homeowners who prioritize longevity.

Ruud Product Energy Efficiency

Ruud’s air conditioning systems often come with high SEER (Seasonal Energy Efficiency Ratio) ratings, making them an eco-friendly choice. This can result in significant energy savings over time, which is a big plus for environmentally conscious consumers and those looking to reduce their utility bills.

A SEER rating measures the cooling output of your air conditioner during a typical cooling-season divided by the total electric energy input during that same time period. Thus, a good SEER rating typically indicates that your air conditioning unit is using less energy to cool your home, which can save you more money over time — in most cases, a “good” SEER rating is 16 or higher (the higher your SEER rating, the more effective your air conditioner). 

It’s also important to note that Ruud focuses on creating more sustainable HVAC products than its competitors. In most cases, Ruud products will be substantially more efficient than other competing HVAC products.

In addition, Ruud seeks to use sustainable materials in the product manufacturing process, such as recyclable materials and anti-corrosion materials that can extend the life of products.

Ruud Warranty Coverage

Ruud provides solid warranty options on its products, which can give you peace of mind regarding your HVAC investment. The warranties typically cover parts and, in some cases, extended periods for specific components like compressors.

Specific warranty details, including exclusions, terms, and conditions, aren’t provided on the Ruud website. Once you register your warranty after purchasing a Ruud product, you’ll be able to access all applicable warranty information. However, if you’d like to confirm warranty details before making a purchase, you’ll need to contact the company and speak with a Ruud representative.

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The Bad

  • Inconsistent Contractor Quality
  • Higher Initial Cost

Inconsistent Contractor Quality

The performance of Ruud systems is highly dependent on the quality of installation. Since Ruud doesn’t have a direct installation service, you must instead rely on third-party contractors. Poor installation can lead to issues with efficiency, reliability, and overall performance. Therefore, finding a certified and experienced installer is crucial.

Because Ruud does not control the network of installers, the quality of service can vary widely depending on the contractor. Some customers have reported issues with contractors who are not as familiar with Ruud products, leading to suboptimal installations or repairs.

Higher Initial Cost

Ruud’s HVAC systems, particularly its high-efficiency models and smart products, can be more expensive upfront compared to some other brands. While the energy savings over time can offset this cost, the initial investment may be a hurdle for budget-conscious buyers.

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The Bottom Line

Ruud is a reputable and reliable brand in the HVAC industry, known for its durable and energy-efficient products. However, the overall experience with Ruud can vary significantly based on the quality of installation and service provided by third-party contractors. If you choose Ruud, it’s essential to work with a certified and experienced HVAC contractor to ensure the best results.

While the initial cost might be higher than some competitors, the long-term benefits of energy savings and reliable performance can make Ruud a worthwhile investment for your HVAC needs.

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Christopher M Harper Katy, TX

4 years ago my HVAC system failed and the coil was leaking Freon. I called my local HVAC guy and discovered that I had two alternatives pay for a new coil, which was quite expensive or replace the entire unit. I decided to replace the entire unit with a Ruud system, comprising the outside compressor and the attic heating / cooling system. When the system was turned back on I was surprised at the flow of cool air that the Rudd provided. It was considerably more capable of circulating air than the unit it replaced. The unit is very well built, with side panels providing easy access making servicing easy. The system runs quietly and since installation I have not had any reliability issues, so would be more than happy to replace the second system with a Ruud should that unit also fail. In fact, I would go one step beyond that and state that my next unit will be a Ruud. Thanks for a worry free HVAC experience!

2 years ago

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Debbie Prevo

We just had a complete HVAC installed at the end of summer last year. Heating bill has been great, can’t wait to see what the AC bill will be

2 years ago

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Sathvik Aithala Portland, OR

AC System installed over 27 years ago and still running strong! Would highly recommend.

1 year ago