Home Guardian Heating and Air — referred to as Home Guardian — is one of Colorado's most trusted HVAC companies. The company is relatively young (founded in 2014) but hasn't stopped it from building a name for itself for professionalism, customer service, and industry-leading guarantees.
Perhaps what sets Home Guardian apart from its competition is its commitment to its customers. While most HVAC companies offer an equipment or workmanship warranty, Home Guardian offers six customer satisfaction guarantees.
Guarantees are an excellent way for businesses to entice customers. This plethora of guarantees indicates that Home Guardian is serious about being a professional solar company that cares about its customers.
Home Guardian's Protection Club is a month-to-month membership that keeps your HVAC systems up and running. There are several benefits to joining the club, including the following:
This membership offer is great for both those with new and older appliances.
Those with new HVAC appliances can keep their systems running smoothly, keep their utility bills low (as healthier systems perform better), and increase the life of your appliances (and avoid early replacements).
Those with older appliances may find themselves with lots of minor problems. Fortunately, repairs that cost less than $100 to fix are entirely free with the Protection Club. You also get system tune-ups every season, which can help your systems perform better and keep you safe (in the instance something was malfunctioning or underperforming).
Home Guardian has partnered with Renovate America to offer homeowners different financing options to help cover the cost of their home improvement projects. You don't need to have home equity; there are no upfront costs and no prepayment penalties.
This partnership offers a 9.9 percent fixed rate for all 1 Stage HVAC systems, no interest and payments for 12 for 2 Stage HVAC systems, and no interest and payments for 18 months for Variable Speed HVAC systems.
All Home Guardian technicians are NATE certified.
NATE comprises the United States Environmental Protection Agency and ASHRAE (the American Society of Heating, Refrigeration and Air-Conditioning Engineers). The organization certifies heating, ventilation, air conditioning, and refrigeration technicians through separate exams: the Ready-To-Work and HVAC Support Technician.
NATE certified technicians have real-world experience and understand your HVAC system. To stay certified, technicians have to recertify every two years, ensuring they are up-to-date on industry developments and practices.
Home Guardian makes a lot of big promises with its customer satisfaction guarantees. Still, the website doesn't disclose the terms and conditions that have to be met to qualify for the guarantees. It would be nice if the company did disclose this information, so customers know what is expected of them.
According to the website, we know that Home Guardian operates in and around the Denver area. However, it isn't specifically mentioned which counties and cities are included in the service area.