Brower Mechanical provides HVAC and solar service to homes and businesses. With more than 40 years in business, the company has a proven track history and competency in multiple areas. Additionally, the company values energy efficiency and helps customers reduce cost and improve efficiency, taking HVAC and solar one step further than many.
Brower Mechanical’s technicians are well-trained and know what they are doing. The company is able to provide both residential and commercial services, providing versatility as a differentiator to other companies who focus on one or the other.
The company can provide HVAC service but also strategic planning for improving the energy efficiency of homes. Installing solar panels is also available. Finding multiple services from one provider reduces hassles for clients and ensures that systems integrate together, an added benefit. Other companies like Environmental Heating and Air do not provide solar panels, or work on commercial projects.
Overall, Brower Mechanical has very good reviews from customers, an indication that customers are happy with the service that is provided. The only negative comments appear to be connected to scheduling issues and pricing.
The company’s pricing structure appears to be higher than competitors for services, especially for parts repairs. However, the company does offer service plans, which may offset the extra cost. Rocklin Heating and Air, for example, has lower prices, but is a smaller organization with less of a track history, which may be reflected.
Some customers have complained about scheduling issues and needing technicians to return to address issues that were assumed to be completed already. This may indicate quality of service issues, but may be limited to specific technicians or complex customer needs. Other companies in the space, like Service Champions Heating and Air Conditioning, face similar complaints about multiple visits, so that may be typical for this kind of work to need multiple visits.
At times customers have complained that employees were focused on upselling new products, including more expensive service plans or services like solar.
Mike Perrins Spring Hill, FL
11 months ago