ARS

• Comprehensive Services 
• Exceptional Service Guarantee 
• Emergency Services
• Financial Flexibility 

Comprehensive Services

ARS/Rescue Rooter offers a broad spectrum of services, including air conditioning, heating, plumbing, indoor air quality, attic insulation, and electrical services. This comprehensive approach positions the company as a one-stop solution for various home-related needs.

ARS/Rescue Rooter offers a comprehensive range of HVAC services to address various heating, ventilation, and air conditioning needs. Some of the HVAC services provided by ARS/Rescue Rooter include:

• Installation: ARS/Rescue Rooter can install new HVAC systems, including furnaces, air conditioners, heat pumps, ductless mini-split systems, and thermostats. Their experienced technicians ensure proper installation for optimal performance and efficiency.
• Repair: The company offers HVAC repair services to address issues such as system malfunctions, unusual noises, insufficient heating or cooling, poor indoor air quality, and more. Their technicians diagnose problems accurately and provide efficient repair solutions to restore system functionality.
• Maintenance: ARS/Rescue Rooter provides HVAC maintenance services to keep heating and cooling systems running smoothly. Regular maintenance includes tasks such as cleaning, lubricating, inspecting components, checking refrigerant levels, and ensuring proper system operation to prevent breakdowns and prolong equipment lifespan.
• Replacement: When HVAC systems reach the end of their lifespan or require extensive repairs, ARS/Rescue Rooter offers replacement services. They help customers select new, energy-efficient equipment that meets their heating and cooling needs and provide professional installation for optimal performance.
• Indoor Air Quality: ARS/Rescue Rooter offers indoor air quality solutions to improve the air quality inside homes and businesses. Services may include air duct cleaning, installation of air purifiers, humidifiers, dehumidifiers, and ventilation systems to remove pollutants and allergens from the air.
• Energy Efficiency Upgrades: The company can help customers improve the energy efficiency of their HVAC systems through upgrades such as programmable thermostats, zone control systems, duct sealing, insulation, and more. These upgrades can lead to lower energy bills and reduced environmental impact.

ARS/Rescue Rooter provides comprehensive HVAC services to ensure comfort, efficiency, and reliability for residential and commercial customers.

Exceptional Service Guarantee

The company's commitment to customer satisfaction is highlighted through its Exceptional Service Guarantee. If a client is at all unhappy with the company’s workmanship within one year of the original invoice, the company will make every effort to rectify the situation or remove your equipment where applicable and refund what you paid. Promising to address any dissatisfaction reflects a dedication to rectifying issues promptly and ensuring quality service. The guarantee also includes the following components:

• Timeliness: ARS/Rescue Rooter commits to arriving at the scheduled appointment time or providing advance notice if there are any delays. Punctuality is essential to ensure minimal disruption to the customer's schedule.
• Quality Workmanship: The company guarantees that its technicians will perform all services with the highest level of skill, professionalism, and attention to detail. This ensures that repairs, installations, and maintenance are completed correctly the first time, minimizing the need for callbacks or additional service visits.
• Customer Satisfaction: ARS/Rescue Rooter prioritizes customer satisfaction and pledges to address any concerns or issues promptly and effectively. If a customer is dissatisfied with the service provided, the company will work to resolve the problem to the customer's satisfaction.
• Upfront Pricing: The Exceptional Service Guarantee often includes transparent and upfront pricing, with no hidden fees or surprises. Customers can expect clear explanations of all costs associated with the service before any work begins, allowing them to make informed decisions.
• Warranty Coverage: ARS/Rescue Rooter may offer warranty coverage on parts and labor for certain services and repairs. The guarantee ensures that customers receive reliable and long-lasting solutions, backed by warranty protection for added peace of mind.

The ARS/Rescue Rooter Exceptional Service Guarantee demonstrates the company's commitment to providing exceptional service, quality workmanship, and customer satisfaction on every service call.

Emergency Services

ARS/Rescue Rooter offers emergency HVAC, plumbing, and sewer services to address urgent issues that arise outside of regular business hours. These emergency services ensure that customers can receive prompt assistance and solutions when facing critical situations that require immediate attention. Some of the emergency services provided by ARS/Rescue Rooter includes:

• Emergency HVAC Repair: ARS/Rescue Rooter responds to HVAC emergencies such as heating or cooling system failures, thermostat malfunctions, refrigerant leaks, or electrical issues. Technicians are available to diagnose the problem quickly and perform necessary repairs to restore comfort to the home or business.
• Emergency Plumbing Repair: In the event of a plumbing emergency such as burst pipes, water leaks, sewer backups, or clogged drains, ARS/Rescue Rooter offers 24/7 plumbing services. Experienced plumbers are dispatched promptly to address the issue and prevent further damage to the property.
• Emergency Sewer Services: ARS/Rescue Rooter provides emergency sewer line repair and replacement services to address sewer line backups, blockages, or damage. Using advanced tools and techniques, technicians can identify the source of the problem and implement effective solutions to restore proper sewer function.
• Emergency Water Damage Restoration: In situations where water damage occurs due to plumbing leaks, burst pipes, or flooding, ARS/Rescue Rooter offers emergency water damage restoration services. Trained professionals mitigate water damage, extract standing water, and implement drying techniques to prevent mold and structural issues.

By offering emergency services around the clock, ARS/Rescue Rooter ensures that customers have access to reliable assistance whenever they encounter urgent HVAC, plumbing, or sewer problems. This commitment to responsiveness and reliability helps minimize inconvenience and property damage during emergencies.

Financial Flexibility

ARS/Rescue Rooter offers flexible financing options to help customers manage the cost of HVAC and plumbing services. These financing solutions provide convenient payment plans tailored to individual budgets and needs.

ARS/Rescue Rooter offers no-down-payment financing options through third-party partners, making it convenient for homeowners to pay for services over time. The simplified application process and quick credit decisions further enhance the overall customer experience.

By offering flexible financing options, ARS/Rescue Rooter aims to make high-quality HVAC and plumbing services accessible to customers while accommodating their financial circumstances. These financing solutions empower customers to invest in essential home comfort and maintenance services without undue financial stress.

• Customer Review Concerns 
• Potential Limitations

Customer Review Concerns

ARS/Rescue Rooter has built a solid reputation over decades of service, evidenced by its growth in several states. 

However, verified, third-party reviews on BestCompany.com are needed to accurately compare the customer experience with this company against that of competitors. Existing company reviews on other sites indicate that some ARS/Rescue Rooter providers overcharge for services, tainting the brand's overall trustworthiness, even if some providers are doing right by the customer. 

Potential Limitations

Individual experiences with ARS/Rescue Rooter will vary depending on a number of factors. These factors can be categorized as limitations, but not all clients will experience these potential drawbacks. While ARS/Rescue Rooter is known for its comprehensive HVAC, plumbing, and sewer services, there are some potential downsides to consider. These may include:

• Cost: Some customers have reported higher-than-expected costs for services rendered by ARS/Rescue Rooter, leading to concerns about affordability.
• Service Availability: Depending on the location, ARS/Rescue Rooter's service availability may vary, which could pose challenges for customers in areas where coverage is limited.
• Customer Service: While many customers have positive experiences with ARS/Rescue Rooter's technicians, there have been occasional complaints about customer service, including issues with scheduling, communication, and follow-up.
• Warranty Limitations: Some customers have encountered challenges with warranty claims or limitations, raising questions about the extent of coverage provided by ARS/Rescue Rooter's warranties.
• Technicians' Expertise: While ARS/Rescue Rooter employs skilled technicians, there have been isolated instances where customers have expressed dissatisfaction with the level of expertise or quality of workmanship.

It's important for potential customers to weigh these factors alongside the company's reputation, services offered, and customer reviews when considering ARS/Rescue Rooter for their HVAC, plumbing, or sewer needs.