The Spa Depot was founded in 1997 and has since become one of the largest Internet retailers of hot tubs, spa supplies, and parts in the world. They take pride in making customers happy, and strive to make shopping on their website an experience you'll want to repeat. Just having low prices is not enough. Customer service before and after the sale is always their highest priority.

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The Good

  • Coverage 
  • Variety of Products 
  • Hot Tub Accessories 

Coverage 

Spa Depot offers their products and services in all 50 states of United States. No matter where you live you will be able to find a representative for Spa Depot in your area. 

Variety of Products 

Spa Depot offers a complete selection of premium portable spas and hot tubs in sizes, layouts, color combinations and styles to suit every need. You can choose from the following products: 

  • Ultraray series 
  • Classic series 
  • Lifecast spas 
  • Acrylic spas 
  • Lounger spas 

Hot Tub Accessories 

With Spa Depot you can choose from a large variety of hot tub accessories. You can purchase steps, handrails, towel bars, towels, cushions, lights, and much more. 

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The Bad

  • Undisclosed Information 

Undisclosed Information 

Spa Depot offers a lot of helpful information on their website; however, there is some important information that customers will not be able to find on their website. When you decide to purchase spas from Spa Depot you might not be able to find info on the cancellation or return policy. This is an important information for each customer to know incase they are not satisfied with the product they have purchased.

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The Bottom Line

Spa Depot has been offering their products and services since 1997. Over the last 20 years they have evolved and developed products that are trusted by their loyal customers. Customer enjoy the wide variety of products that they can choose from, as well as having the option to choose from a range of hot tub accessories. However, undisclosed information of the cancellation and return policy is one of the drawbacks of Spa Depot. 

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Teresa Nolan Twentynine Palms, CA

We order from this company pretty regularly since we do not have a pool store nearby. Never an issue, good prices, ships quickly.

3 years ago

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