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Leslies Pool Supplies

Is This Your Business?
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6.1

Overall Score

LAST UPDATED: January 14th, 2024

Leslie's Poolmart, Inc. got its start in March of 1963 as a one-man pool supply operation working out of a backyard shed in North Hollywood, California. That journey continues today with over 850 retail stores in 35 states across America. With the company's commercial sales, mail order, and internet shopping, Leslie’s offers every customer the ultimate experience.

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The Good

  • Time in Business 
  • Variety of Products and Supplies 
  • Filters 

Time in Business 

Leslies have been offering their products and services since 1988. The last 30 years of experience has helped them to develop and offer products that are trusted by their customers. 

Variety of Products and Supplies 

Leslies offers a wide range of products and pool supplies on their website. When shopping their website you can choose from the following options: 

  • Hot tubs 
  • Spa accessories 
  • Spa chemicals 
  • Spa rails 
  • Spa parts 
  • Spa controllers 
  • Spa pumps 
  • Spa blowers 

Filters 

Leslie website has multiple filters to search for the products and supplies you are looking for. You can search all of the products by implementing categories, product type, manufacturers, and even ratings filters. By using these filters you can find the exact products that you are looking for. 

 

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The Bad

  • Undisclosed Warranty 
  • Return Policy 

Undisclosed Warranty 

Leslies doesn’t disclose information on their warranty program. When shopping for home spas customers like to know what kind of warranty comes with the products they are purchasing. It gives them confidence in the company they are doing business with. 

Return Policy

Leslies offers a 14-day return policy on all of their products. This might not be enough time for customers to know if the product they purchased meets all of their needs. 

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The Bottom Line

Leslies has been offering their product and services since 1988. Customer enjoy the wide variety of products that they can choose from, as well as filters that can help you find the products that you are looking for. However, undisclosed information on warranty programs and a short return policy make it difficult for the customers to decide if Leslie's products are the right fit for them. 

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Star Rating

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4.7

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19 Reviews

Review Breakdown

5 grade

79%

4 grade

16%

3 grade

0%

2 grade

0%

1 grade

5%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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