Leslies Pool Supplies Logo

Leslies Pool Supplies

Is This Your Business?
star star star star star_half

6.1

Overall Score

LAST UPDATED: January 14th, 2024

Leslie's Poolmart, Inc. got its start in March of 1963 as a one-man pool supply operation working out of a backyard shed in North Hollywood, California. That journey continues today with over 850 retail stores in 35 states across America. With the company's commercial sales, mail order, and internet shopping, Leslie’s offers every customer the ultimate experience.

Top Ranked Companies

thumb_up

The Good

  • Time in Business 
  • Variety of Products and Supplies 
  • Filters 

Time in Business 

Leslies have been offering their products and services since 1988. The last 30 years of experience has helped them to develop and offer products that are trusted by their customers. 

Variety of Products and Supplies 

Leslies offers a wide range of products and pool supplies on their website. When shopping their website you can choose from the following options: 

  • Hot tubs 
  • Spa accessories 
  • Spa chemicals 
  • Spa rails 
  • Spa parts 
  • Spa controllers 
  • Spa pumps 
  • Spa blowers 

Filters 

Leslie website has multiple filters to search for the products and supplies you are looking for. You can search all of the products by implementing categories, product type, manufacturers, and even ratings filters. By using these filters you can find the exact products that you are looking for. 

 

thumb_down

The Bad

  • Undisclosed Warranty 
  • Return Policy 

Undisclosed Warranty 

Leslies doesn’t disclose information on their warranty program. When shopping for home spas customers like to know what kind of warranty comes with the products they are purchasing. It gives them confidence in the company they are doing business with. 

Return Policy

Leslies offers a 14-day return policy on all of their products. This might not be enough time for customers to know if the product they purchased meets all of their needs. 

gavel

The Bottom Line

Leslies has been offering their product and services since 1988. Customer enjoy the wide variety of products that they can choose from, as well as filters that can help you find the products that you are looking for. However, undisclosed information on warranty programs and a short return policy make it difficult for the customers to decide if Leslie's products are the right fit for them. 

Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

info

4.7

star star star star star_half

19 Reviews

Review Breakdown

5 grade

79%

4 grade

16%

3 grade

0%

2 grade

0%

1 grade

5%

Sentiment Criteria

Value

star star star star star_half

Quality

star star star star star_half

Service

star star star star star_half

Trustworthiness

star star star star star_half
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
star star_border star_border star_border star_border

BobK Alba, TX

Purchased a pool from them. Because we live on a dead end street I was concerned about delivery, was assured that there would be no problem getting it to the house. Well that was wrong. Imagine the truck driver dumping a 1200lb pool on a broken pallet in the middle of the street in front of my neighbor's house. Now I'm 69yrs with heart problems, this really was a problem. I had to go down to the local lumber yard & rent their fork lift & move it into our yard. My wife immediately called Leslie's, but obviously they didn't care. Their response was we'll look into it, yeah. All I can do is tell everyone about the less than wonderful treatment I received.

4 years ago