Columbia Spas opened its home spa business in 2001. They offer a wide selection of products for home spas. The variety of spa options allows each customer to find exactly what they are looking for. Columbia Spas is dedicated to satisfying each customer with its high-quality products.

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The Good

  • Warranty Program 
  • Coverage 
  • Spa Options 

Warranty Program

Columbia Spas offers a 10-year warranty on its products. Customer can have confidence in the product that they have purchased when long warranty if offered by a dealer. 

Coverage 

Columbia Spas offers their products in services in all 50 states. No matter where you live in United States you are guaranteed to find Columbia Spas representative in your area. 

Spa Options  

When you decided to purchase your home spa from Columbia Spas you can choose from the following options: 

  • Mountain ozone system 
  • Stereo system with four speakers 
  • Led light show 
  • Natural salt water system 
  • Cascading waterfall and more 

The Bad

  • Time in Business 
  • Return Policy 
  • Poor Website 

Time in Business 

Columbia Spas has only been in business since 2001. They do not have as much experience as their competitors who have been in business since the 1970s. 

Return Policy 

Columbia Spas offers just a 30-day return policy on all of their products. This might not be a lot of time for customers to decide if the product that they have purchased is the right fit for their spa needs. 

Poor Website 

Columbia Spas website is poorly structured. It's difficult to find the information that you are looking for. Also, the overall look of the website is not professional. Columbia Spas can benefit from a website redesign. 

The Bottom Line

Columbia Spas has been in business for the last 16 years, and has developed products that are trusted by their loyal customers. Customers enjoy doing business with Columbia Spas because of the variety of home spa options they can choose from, as well as a 10-year warranty program on every product. However, the short time in business and short return policy are a few of the drawbacks of Columbia Spas. 

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