Cal Spas Logo
star star star star_border star_border

4.4

Overall Score

LAST UPDATED: November 20th, 2023

The Cal Spas got its start as a pool building company in Pomona, California in 1979. Years later the company stopped building pools and focused full-time on the hot tub business, and Cal Spas was born. The Cal Spas brand family of products includes Cal Spas hot tubs and swim spas, and Cal Flame high-end outdoor grills and hardware, barbecue islands, outdoor fireplaces, and firepits. From selling swimming pools to the homes of families around the world, Cal Spas remains committed to giving you new ways to enjoy the outdoors on any budget. 

Top Ranked Companies

thumb_up

The Good

  • Warranty 
  • Time in Business 
  • Customization Feature 
  • Swim Spas 

Warranty 

Cal Spas offers their customer a 10-year warranty. Customer can have confidence in the product that they have purchased when long warranty if offered by a dealer. 

Time in Business

Cal Spas have been offering their products and services since 1979. The last 40 years of experience has helped them to develop and offer products that are trusted by their customers. 

Customization Feature 

Cal Spas allows you to customize any new Platinum Plus spa by selecting from 10 unique U-Select hydrotherapy systems. U-Select are positioned in various configurations to deliver a unique massage that pinpoints specific areas of your back. U-Select is designed for you by you for your hydrotherapy needs.

Swim Spas 

Additionally Cal Spas offers Swim Spas for customer who like to stay in shape. Each customer has the option to enjoy the convenience of a complete aquatic exercise regime in the comfort of their own backyard. Swim Pro Swim & Fitness Spas offers resistance swimming against a smooth current that is adjustable to your speed and ability. You can also increase your strength with optional training accessories that target major muscle groups. 

thumb_down

The Bad

  • Undisclosed Information 

Undisclosed Information 

Cal Spas offers a lot of helpful information on their website. However, there is some important information that customers will not be able to find on their website. When you decide to purchase spas from Cal Spas you might not be able to find a cancellation or return policy. This is an important information for customers to know in case they are not satisfied with the product they have purchased. 

gavel

The Bottom Line

Cal Spas has been offering their product and services since 1979. Over the last 40 years they have evolved and developed products that are trusted by their loyal customers. Customer enjoy the wide variety of products that they can choose from, as well as having the option of customizing their own home spa. Additionally, for customers who like to stay in shape Swim Spas are the right choice from them. However, undisclosed information of cancellation or return policy is one of the downfalls of Cal Spas. 

Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

info

3.0

star star star star_border star_border

19 Reviews

Review Breakdown

5 grade

26%

4 grade

16%

3 grade

16%

2 grade

11%

1 grade

32%

Sentiment Criteria

Value

star star star star_border star_border

Quality

star star star star_border star_border

Service

star star star star_border star_border

Trustworthiness

star star star star_border star_border
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Review Source

star star star star star_border

John E Leadore, ID

It is a joy to have, we receive a lot of relief from the Jets and hot water feel we should’ve made the investment much sooner

3 years ago

star star star star star_border

MC Salt Lake City, UT

Good quality but very expensive would like a better design for the money

6 years ago

star star star star star_border

Monte L. Beers, Manteca, CA Manteca, CA

Good product, maintenance is easy, owned for years

6 years ago