The Home Service Club: Read 714 User Reviews From Real Homeowners

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Ed Naysmyth Bethlehem, PA

I love the way that their customer service reps get the job done without asking to many annoying questions. Fast service everytime!

6 years ago

Reply from The Home Service Club

Dear Ed,
We appreciate the 5-star review and we are pleased to have serviced your home. The Home Service Club strives to continue to provide you with high-level service. Please feel free to contact us with anything you may need.

Sincerely,
Candace Berg

Jul. 9th, 2019

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Rowee Z. Carnegie, PA

Reps are always so nice. I feel like they know me quite well. All my claims are flawlessly accommodated with class. Niccee!

6 years ago

Reply from The Home Service Club

Dear Rowee,
We appreciate the 5-star review and we are pleased to have serviced your home. The Home Service Club strives to continue to provide you with high-level service. Please feel free to contact us with anything you may need.

Sincerely,
Candace Berg

Jul. 9th, 2019

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Emlen C Hagerstown, MD

Always a pleasure having these guys to help me with my appliances woes. Submitting a claim is very easy and the contractors are very reliable.

6 years ago

Reply from The Home Service Club

Dear Emlen,
We appreciate the 5-star review and we are pleased to have serviced your home. The Home Service Club strives to continue to provide you with high-level service. Please feel free to contact us with anything you may need.

Sincerely,
Candace Berg

Jul. 9th, 2019

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Ira Verner Meadville, PA

Worth every penny! This company upon signing up will accommodate you and give you the best. Even after a few claims, I still get what I want.

6 years ago

Reply from The Home Service Club

Dear Ira,

We are pleased to have served you. Thank you for your feedback. We hope to continue to provide you with exceptional service. Please do not hesitate to reach out to us for any of your home warranty needs.
Sincerely,
Hugh Morgan

Jul. 5th, 2019

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Kerr Sparling Brownsville, TX

Totally worth my money! These guys show you how a home warranty company should be. They offer the best service and excellent contractors.

6 years ago

Reply from The Home Service Club

Dear Kerr,

We are pleased to have served you. Thank you for your feedback. We hope to continue to provide you with exceptional service. Please do not hesitate to reach out to us for any of your home warranty needs.
Sincerely,
Hugh Morgan

Jul. 5th, 2019

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Dario F. Honolulu, HI

A/C repairs resolved. Would be 5 stars if they would pick an A/C repairs shop that worked on Sundays. Home Service Club is the best!

6 years ago

Reply from The Home Service Club

Dear Dario,

We're very happy to have served. Thank you. We aspire to continue to provide excellent support to you. Please don't wait to reach us out to just about almost some your home warranty requirements.

Sincerely,
David Lee

Jul. 8th, 2019

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Marwin M. Cary, NC

Our A/C went out earlier morning! We got service promptly. We were up and running in about an hour! Thank you soooo much Home Service Club!

6 years ago

Reply from The Home Service Club

Dear Marwin,

We're very happy to have served. Thank you. We aspire to continue to provide excellent support to you. Please don't wait to reach us out to just about almost some your home warranty requirements.

Sincerely,
David Lee

Jul. 8th, 2019

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Beth S San Antonio, TX

My parents and I love their services! Recently they repaired my dad's garage door and my garbage disposal. Such professionals!

6 years ago

Reply from The Home Service Club

Dear Beth,

We're happy to have served. Thank you. We aspire to continue to supply outstanding support to you. Please reach us out for all of your home warranty requirements.

Sincerely,
Nancy Hamilton

Jul. 3rd, 2019

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Brock W. Bonita, CA

The service reps are always happy to assist with my concerns. Had my AC repaired last week and the process was a breeze.

6 years ago

Reply from The Home Service Club

Dear Brock,

We're happy to have served. Thank you. We aspire to continue to supply outstanding support to you. Please reach us out for all of your home warranty requirements.

Sincerely,
Nancy Hamilton

Jul. 3rd, 2019

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Armand Crowton Boston, MA

The best things about HSC are all about the attitude of their technicians when they arrive at home. Very friendly and approachable guys.

6 years ago

Reply from The Home Service Club

Dear Armand,

We're happy to have served. Thank you. We aspire to continue to supply outstanding support to you. Please reach us out for all of your home warranty requirements.

Sincerely,
Nancy Hamilton

Jul. 3rd, 2019

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Mary Ann Whitney Aiken, SC

Microwave was replaced in just a week. Saved a whole lot of $$$! Now my dinner meals are saved and can now start with my meal preps again. Thanks!

6 years ago

Reply from The Home Service Club

Dear Mary Ann,

Thank you for the feedback we are happy that our agents and our technicians provided you with great service. We look forward to continuing to serve you. Please feel free to contact us at any time.

Sincerely,
Tim Wright

Jun. 30th, 2019

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Ben F. Spartanburg, SC

Tech that was sent was amazing. He was a magician with his tools when he upgraded our piping in the basement and kitchen.

6 years ago

Reply from The Home Service Club

Thank you for the wonderful feedback. We are happy to hear that our Representatives and our technicians were able to provide you with outstanding service. Please feel free to reach out to us anytime.

Sincerely,
Peter Miles

Jun. 27th, 2019

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J. Shaw Greenbrier, AR

The techs that cleaned my AC system was so pro and handled all my units with care. Would definitely get HSC for my future properties.

6 years ago

Reply from The Home Service Club

Thank you for the wonderful feedback. We are happy to hear that our Representatives and our technicians were able to provide you with outstanding service. Please feel free to reach out to us anytime.

Sincerely,
Peter Miles

Jun. 27th, 2019

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Steve Conan Melbourne, FL

These guys do a very neat job. Filed a pest control claim recently. The contractors were awesome! Always reliable with the Home Service Club

6 years ago

Reply from The Home Service Club

Dear Steve,

Thank you for the wonderful feedback. We are happy to hear that our Representatives and our technicians were able to provide you with outstanding service. Please feel free to reach out to us anytime.

Sincerely,
Peter Miles

Jun. 27th, 2019

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Vini G. Lacey, WA

Outstanding value in pricing and coverage. All representatives did what they said and promptly returned calls. Couldn't be happier.

6 years ago

Reply from The Home Service Club

Your response is greatly appreciated. Thank you for taking the time to share your feedback. we look forward to continuing to provide you with outstanding service. You are welcome to contact us at any time.

Sincerely,
Josh Briggs

Jun. 26th, 2019

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Carly L Enfield, NH

A lot of load is taken off my shoulders once I had this company for a home warranty. Really worth the investment. Saves you a lot.

6 years ago

Reply from The Home Service Club

Your response is greatly appreciated. Thank you for taking the time to share your feedback. we look forward to continuing to provide you with outstanding service. You are welcome to contact us at any time.

Sincerely,
Josh Briggs

Jun. 26th, 2019

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Ibrahim M. Aurora, CO

Tech was so fast in fixing our kitchen sink. Got to fetch up my daughter in school just in time! Thank you HSC for the timely service.

6 years ago

Reply from The Home Service Club

Dear Ibrahim,

We are pleased to have served you. Thank you for your feedback. We hope to continue to provide you with exceptional service. Please do not hesitate to reach out to us for any of your home warranty needs.
Sincerely,
Hugh Morgan

Jun. 20th, 2019

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Scott Heslinga Tampa, FL

Sr Supervisor Taylor S is helping me get taken care of. She was very friendly and followed through with what she said she would do. Much Appreciated!

6 years ago

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Edvard S Traverse City, MI

Felt really secure with them. They did a good job in our house recently. Been with them for a few years already. Never had any regrets with them.

6 years ago

Reply from The Home Service Club

Dear Edvard,

We are pleased to have served you. Thank you for your feedback. We hope to continue to provide you with exceptional service. Please do not hesitate to reach out to us for any of your home warranty needs.
Sincerely,
Hugh Morgan

Jun. 12th, 2019

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Elton Morley Fort Myers, FL

I'm no expert but I know great customer service when I hear it. Kudos to your reps HSC, they make the whole package really better!

6 years ago

Reply from The Home Service Club

Dear Elton,

We are pleased to have served you. Thank you for your feedback. We hope to continue to provide you with exceptional service. Please do not hesitate to reach out to us for any of your home warranty needs.
Sincerely,
Hugh Morgan

Jun. 12th, 2019

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Christos B Oxford, NY

Garage door wouldn't open, only half-open actually. The contractors sent by HSC fixed it. There were courteous and kind. Love them!

6 years ago

Reply from The Home Service Club

Dear Christos,

We are pleased to have served you. Thank you for your feedback. We hope to continue to provide you with exceptional service. Please do not hesitate to reach out to us for any of your home warranty needs.
Sincerely,
Hugh Morgan

Jun. 12th, 2019

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Nappy Jefferson Buffalo, NY

I would recommend HSC because of the helpfulness of the person that I talked to before I got the policy. They were very courteous and helpful.

6 years ago

Reply from The Home Service Club

Dear Nappy,

We are pleased to have served you. Thank you for your feedback. We hope to continue to provide you with exceptional service. Please do not hesitate to reach out to us for any of your home warranty needs.
Sincerely,
Hugh Morgan

Jun. 12th, 2019

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Giorgi Balmer Liverpool, NY

They do a follow-up and their technicians have been very good. I plan on being with them for a while. It worked out very well so far.

6 years ago

Reply from The Home Service Club

Dear Giorgi,

We are pleased to have served you. Thank you for your feedback. We hope to continue to provide you with exceptional service. Please do not hesitate to reach out to us for any of your home warranty needs.
Sincerely,
Hugh Morgan

Jun. 12th, 2019

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Waverly Clarkson Lexington, KY

My experience with Home Service Club has been great. I got them after googling and calling a few places, and they gave me a good price.

6 years ago

Reply from The Home Service Club

Dear Waverly,

We are pleased to have served you. Thank you for your feedback. We hope to continue to provide you with exceptional service. Please do not hesitate to reach out to us for any of your home warranty needs.
Sincerely,
Hugh Morgan

Jun. 12th, 2019

star star star star star

E. Sprackling Beaumont, TX

Always on time whenever I set an appointment. No delays. They offer great service with very approachable and polite staff.

6 years ago

Reply from The Home Service Club

We're happy to have served. Thank you. We aspire to continue to supply outstanding support to you. Please reach us out for all of your home warranty requirements.

Sincerely,
Nancy Hamilton

Jun. 5th, 2019

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Bre Toledo, OH

This was extremely helpful! They make sure that you’re comfortable and they’ll answer all of your questions! Such a gr8 company!!!

6 years ago

Reply from The Home Service Club

Dear Bre,

We are pleased to have served you. Thank you for your feedback. We hope to continue to provide you with exceptional service. Please do not hesitate to reach out to us for any of your home warranty needs.
Sincerely,
Hugh Morgan

Jun. 4th, 2019

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S. Hogan Rossford, OH

When I had an issue with my dishwasher I filed a claim and everything went smoothly! All I paid was my service call fee.

6 years ago

Reply from The Home Service Club

Dear ,

We're happy to have served. Thank you. We aspire to continue to supply outstanding support to you. Please reach us out for all of your home warranty requirements.

Sincerely,
Nancy Hamilton

Jun. 5th, 2019

star star star star star

Basilio Hicks Urbana, IL

The technicians were very knowledgeable and organized. I had a problem with the lights in the patio and the electrician was very good.

6 years ago

Reply from The Home Service Club

Dear Basilio,
Your response is greatly appreciated. Thank you for taking the time to share your feedback. we look forward to continuing to provide you with outstanding service. You are welcome to contact us at any time.

Sincerely,
Josh Briggs

Jun. 3rd, 2019

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S. Hird Boynton Beach, FL

Overall: Very satisfied with the service and would recommend to others. I have a long term contract and am pleased with the initial claim. Thank you :)

6 years ago

Reply from The Home Service Club

We're very happy to have served. Thank you. We aspire to continue to provide excellent support to you. Please don't wait to reach us out to just about almost some your home warranty requirements.

Sincerely,
David Lee

May. 30th, 2019

star star star star star

F. Paterson Toledo, OH

The service man was friendly and helpful. Couldn't ask for more actually. Made a new friend in the process and got my sink fixed!

6 years ago

Reply from The Home Service Club

Thank you for the review. We are pleased to hear that we have provided you with outstanding service. The Home Service Club looks forward to assisting you with any of your home warranty needs. Please reach out to us at any time.

Sincerely,
John Durn

May. 8th, 2019

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Anna Smith Lanham, MD

They value satisfaction from their clients more than the fees we pay them. A long time patron here, cheers and keep up the good work!

6 years ago

Reply from The Home Service Club

Dear Anna,

Thank you for the review. We are pleased to hear that we have provided you with outstanding service. The Home Service Club looks forward to assisting you with any of your home warranty needs. Please reach out to us at any time.

Sincerely,
John Durn

May. 8th, 2019

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W. Curry Browns Summit, NC

I was satisfied and we upgraded our coverage. Home Service Club has good customer service and I’m gonna continue using them.

6 years ago

Reply from The Home Service Club

Thank you for the review. We are pleased to hear that we have provided you with outstanding service. The Home Service Club looks forward to assisting you with any of your home warranty needs. Please reach out to us at any time.

Sincerely,
John Durn

May. 8th, 2019

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Zoha Ortega Union, MS

It's been easy and convenient, and I've been really happy about them. Their claims rep have always been very helpful and try to help out.

6 years ago

Reply from The Home Service Club

Dear Zoha,
We appreciate the 5-star review and we are pleased to have serviced your home. The Home Service Club strives to continue to provide you with high-level service. Please feel free to contact us with anything you may need.

Sincerely,
Candace Berg

May. 6th, 2019

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Brittany Norfolk, VA

I never needed to use my warranty before I upgraded it. I’m so glad I did too! They helped sort everything when we needed them to the most.

6 years ago

Reply from The Home Service Club

Dear Brittany,

Thank you for taking the time to share your experience. We are happy to hear that you appreciate our service. The Home Service Club aims to provide you with the highest level of service. Please reach out to us with any of your home warranty needs.

Sincerely
Anna Zelig

Feb. 5th, 2019

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Marie Curcic Stafford, VA

1 Star is being generous. It is extremely difficult to get any type of customer service when you need it. Today, I had a contractor call me, threatening to put a lien on my house because the HSC had not paid them for a job they did 7 months ago. He called me at work, which was absolutely unacceptable. I have tried to contact the home service club for over 2 hours and have YET to get anyone on the line to help me and have been hung up on by the system twice. If I had to go back, I would not have chosen the HSC.

7 years ago

Reply from The Home Service Club

Good Afternoon Marie,

We do apologize in the delay response. Our records indicate that this has been resolved. We look forward to continuously servicing you.

Have a great day.

May. 17th, 2019

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michael badran San Clemente, CA

This is by far the worst home warranty by far, they don't honor their contract, they don't replace or even repair anything , you cant get anyone to return you calls or assist in any issue .......don't sign what ever they say ..........I am with them can't get service or even cancel ,,,,,terrible service , terrible company

3 years ago

Reply from The Home Service Club

Home Service Club makes every effort to enhance the customer experience, therefore, we appreciate your feedback.
In a recent review of your claim, our records show that we have provided you with a satisfactory resolution, in which we are glad to report that you have accepted.

Apr. 14th, 2022

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Tyler Wade Vancouver, WA

Read the fine print! I had the worst experience with my fridge. Communication is horrible with them and their link to contest a claim decision is broken. I worked over 2 months to get my fridge fixed and they eventually ended up taking my money and leaving my fridge in a broken state. Buyer beware.

4 years ago Edited December 1, 2021

Reply from The Home Service Club

We appreciate you for providing us with your customer service experience, as we are continually striving to improve the quality of service provided to our customers. Any report such as this about an unhappy customer is taken seriously with the utmost importance. A manager will be reaching out to you shortly to address your concerns.

Dec. 1st, 2021

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James Li Mill Valley, CA

I bought three years contract. After about a year, I canceled the policy at sept, 2020. So far I still didn't receive the credit back. I called several times, each time they told me it is because accounting staff is too busy.

4 years ago

Reply from The Home Service Club

Good Afternoon James, can you please provide me with your contract number so that we may have someone reach out and be of assistance.

Jan. 23rd, 2021

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Jesse Louis Sugarman Chatsworth, CA

In my opinion, The Home Service Club is a fraudulent company. They take your money and literally provide no services. What's the point of having a Home Warranty Company if you can't get any of your home appliances serviced by them? Let me answer my own question, there is no point. Look elsewhere.

5 years ago

Reply from The Home Service Club

Good Afternoon Jesse, Can you please provide me with your contract number so that we may have someone reach out and be of assistance.

Nov. 23rd, 2020

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Taylor Marshall Louisville, KY

Had some trouble initially working with their customer service team initially however Lori reached out and helped sort everything

5 years ago Edited September 14, 2021

Reply from The Home Service Club

Good day Taylor, Can you please provide me with your contract number so that we may have someone reach out and be of assistance.

Dec. 12th, 2020

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Neil Shadle Zion, IL

Nice service call always from the reps. Very polite and skilled. The contractors they send are very pro and efficient as well.

6 years ago

Reply from The Home Service Club

Thank you for the wonderful feedback. We are happy to hear that our Representatives and our technicians were able to provide you with outstanding service. Please feel free to reach out to us anytime.

Sincerely,
Peter Miles

Jul. 12th, 2019

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Rams B. Fort Lauderdale, FL

I really made the right choice in picking up the Home Service Club as my home warranty. Worth every investment!

6 years ago

Reply from The Home Service Club

Dear Rams,

Thank you for the wonderful feedback. We are happy to hear that our Representatives and our
technicians were able to provide you with outstanding service. Please feel free to reach out to us anytime.

Sincerely,
Peter Miles

Jul. 12th, 2019

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Jorge W. Phoenix, AZ

Although any home warranty would be costly , HSC is the most affordable so I stuck with it for 7 years.

6 years ago

Reply from The Home Service Club

Dear Jorge,

Thank you for the wonderful feedback. We are happy to hear that our Representatives and our technicians were able to provide you with outstanding service. Please feel free to reach out to us anytime.

Sincerely,
Peter Miles

Jul. 11th, 2019

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D Lockhart Atlanta, GA

I trust these guys from the representatives, management, and contractors. They offer you the best service they've got.

6 years ago

Reply from The Home Service Club

We are pleased to have served you. Thank you for your feedback. We hope to continue to provide you with exceptional service. Please do not hesitate to reach out to us for any of your home warranty needs.
Sincerely,
Hugh Morgan

Jul. 5th, 2019

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S Alejo Lakewood, CA

I am loving my home service club warranty. Each claim or transaction I place is so easy and fast. They come to you to help you with your appliances.

6 years ago

Reply from The Home Service Club

We are pleased to have served you. Thank you for your feedback. We hope to continue to provide you with exceptional service. Please do not hesitate to reach out to us for any of your home warranty needs.
Sincerely,
Hugh Morgan

Jul. 5th, 2019

star star star star star

Warry H. Clanton, AL

The best warranty i got my hands on in this State. It was a long search but the results and service are worth it!

6 years ago

Reply from The Home Service Club

Dear Warry,

We're happy to have served. Thank you. We aspire to continue to supply outstanding support to you. Please reach us out for all of your home warranty requirements.

Sincerely,
Nancy Hamilton

Jul. 3rd, 2019

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J Rudd Newnan, GA

They have the most awesome staff and crew and contractors! Really superb service. Hats off to the Home Service Club.

6 years ago

Reply from The Home Service Club

We're happy to have served. Thank you. We aspire to continue to supply outstanding support to you. Please reach us out for all of your home warranty requirements.

Sincerely,
Nancy Hamilton

Jul. 3rd, 2019

star star star star star

Winter G Livermore, CA

I have been recommending them to my friends lately since they have done a pretty swell job in my home appliances.

6 years ago

Reply from The Home Service Club

Dear Winter,

We're happy to have served. Thank you. We aspire to continue to supply outstanding support to you. Please reach us out for all of your home warranty requirements.

Sincerely,
Nancy Hamilton

Jul. 3rd, 2019

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H. Earsome Converse, TX

The best techs in our neighborhood are all with HSC. These guys are pretty much reliable for any repairs in the house.

6 years ago

Reply from The Home Service Club

Thank you for the feedback we are happy that our agents and our technicians provided you with great service. We look forward to continuing to serve you. Please feel free to contact us at any time.

Sincerely,
Tim Wright

Jun. 30th, 2019

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Brannon Smythe Lansdowne, PA

Great Customer Service. The representative was ver patient with us. He answered everything we asked, and had great attitude! Thanks HSC!

6 years ago

Reply from The Home Service Club

Dear Brannon,

We're very happy to have served. Thank you. We aspire to continue to provide excellent support to you. Please don't wait to reach us out to just about almost some your home warranty requirements.

Sincerely,
David Lee

Jun. 24th, 2019

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