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LifeTime Home Warranty Reviews

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370 User Reviews

5.6

Overall Score

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Summary of Reviews

Star Rating

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3.6

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370 Reviews

Review Breakdown

5 grade

60%

4 grade

5%

3 grade

1%

2 grade

0%

1 grade

34%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Michele Tempe, AZ

(Updated review) After company resolved issues with service request, I am changing review to 4 stars. The service request process is bumpy since there really isn't a number to call and talk to a live person about the claim status. They did respond to my request for contact and remedied the situation.

3 years ago Edited June 2, 2022

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Elizabeth Lujan Joshua, TX

As an new policy holder, I can’t quite give it 5stars since I have not had to file a claim. But, in dealing with customer service and Mike, he was awesome in answering all my questions when we couldn’t find the email to the customer portal and confirmation email in my husbands email. Mike was very friendly and he also sent that email to my email as well. Just for us to realize it had gone to my husbands junk email instead of inbox.

3 years ago

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Mohammed A Los Angeles, CA

Me and my father we’re contemplating getting our home under warranty and had discussed thoroughly with Life Time. Was highly pleased with all the support and feedback regarding my questions. The quotes and plans were easily understandable.

3 years ago

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Claudia Johnsen Madison Heights, VA

Peter gave me all the information that I needed and also gave me a link to Better Business Bureau so I could check out ratings. He was very professional and good to work with.

3 years ago

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Hariharan Subramanian Hillsboro, OR

Signing up process was smooth. Have just signed up so its too early for a review. Nevertheless, hope their service is as good as they stated while signing up and don't come up with weird excuses to not cover repairs.

3 years ago

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Cynthia C North Richland Hills, TX

The salesman was very informative and helpful. I look forward to the peace of mind with lifetime home warranty

3 years ago

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AustinDeb Obi-Okoye

Peter C was great. He helped me cancel Choice Home warranty and make sure my home warranty continued outside of 2-10 warranty

3 years ago

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Mary Lindsey Kaneohe, HI

The customer rep was very helpful and personable. He was very knowledgeable of the different plans.

3 years ago

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Kevin Jordan Janesville, WI

Fast and easy sign up for the home warranty, fully explained coverage options. friendly people.

3 years ago

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queen Blythewood, SC

Price shopping and looking for the best deal. So glad I came across Lifetime Home Warranty

3 years ago

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Warren Chunn Farmingdale, NJ

Peter was an excellent representative for Lifetime. I can’t give 5 stars since we just started with you.

3 years ago

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Rockaway Portland, OR

I talked to three people. All of them were helpful and answered my questions.

3 years ago Edited September 15, 2022

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Janease Hughes Chicago, IL

Steve in the call center was great in explaining the products.

3 years ago

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Louis Thomas Pineville, LA

Very good customer service, really work hard to please customer and give you plan you need

3 years ago

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Larry Jackson Cypress, TX

Felt rushed to get off phone. But was very polite

3 years ago

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Masoud Azamvaghefi Mission Viejo, CA

It was quick and informative. Peter was very clear

3 years ago

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MADELEINE Nix Livingston, TX

Michael was very courteous and helpful.

3 years ago

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Hattie Perry-White Atlanta, GA

Eric was very helpful with signing me up

3 years ago Edited August 18, 2022

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