Landmark Home Warranty: Read 4,617 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star_border star_border

Brice Klassen Maricopa, AZ

Hard to schedule a good luck vendor, don't cover everything that came in my house.

8 years ago

check_circle

Verified Customer

star star star star star

Brenda Vega-Ayala Conroe, TX

Quick response and asertive solutions.

8 years ago

check_circle

Verified Customer

star star star star star_border

Patsy Hill

I rate them at 9 because of their quick response and easy online claim service.

8 years ago

check_circle

Verified Customer

star star star star star

Olaf Roessner

Their response is immidate and professional.

8 years ago

check_circle

Verified Customer

star star star star star

Nina Franklin

prompt, professional, in contact, service, follow up

8 years ago

check_circle

Verified Customer

star star star star star

Justin Curtis Phoenix, AZ

Easy to work with and quick response

8 years ago

check_circle

Verified Customer

star star star star star

Judy Orr Nampa, ID

Always follow through with any issues that may arise

8 years ago

check_circle

Verified Customer

star star star star star

Bobby Benson Garland, TX

On time service great customer service

8 years ago

check_circle

Verified Customer

star star star star star

Anonymous

They are quick to help get you needs fixed

8 years ago

check_circle

Verified Customer

star star star star star

David States Ogden, U

They are very responsive and easy to work with.

8 years ago

check_circle

Verified Customer

star star star star star

Bruce/JoAnn Wilson St George, UT

I've only had 2 claims but both went smoothly and one time

8 years ago

check_circle

Verified Customer

star star star star star

Steve Oden Roanoke, TX

Service promptness and technicians knowledge

8 years ago

check_circle

Verified Customer

star star star star star

Robert Gibson Georgetown, TX

They have Excellent service and cooperation

8 years ago

check_circle

Verified Customer

star star star star star_border

Robert Clare Tucson, AZ

Overall I'm satisfied. Had a couple of issues with repairs and timeliness.

8 years ago

check_circle

Verified Customer

star star star star star

Paul Petersen Gilbert, AZ

They have always been very responsive and professional.

8 years ago

check_circle

Verified Customer

star star star star star_border

Luong Duc Yuma, AZ

I have no complaints about them. I'm very happy with the service they provide.

8 years ago

star star_border star_border star_border star_border

Bob Kaplan Heber, UT

My hot water heater has been out for over a week now and no one seems like there is any rush to get me a new one. The people in Jordan at the office are nice but they are at the mercy of the ins. Company which could care less about good service. Bob kaplan

2 years ago

Reply from Landmark Home Warranty

Dear Mr. Kaplan, We would like to offer our personal assistance in the matter. However, we cannot locate a Landmark service plan under the name provided. May we please ask you to forward the plan number or property address to customerrelations@landmarkhw.com? Thank you for your time and consideration. Landmark Home Warranty

Nov. 6th, 2023

star star star star star

Kumar JC Cypress, TX

Scott P, rep works closely to the customer. Understand the need and works to point on need. Thank you!!

2 years ago Edited March 1, 2023

Reply from Landmark Home Warranty

Dear Kumar JC, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty and Scott. Answering your questions and ensuring seamless interactions with friendly professionals is our constant pursuit, and we love to hear about your experience. Please know Scott loved the positive feedback, and he enjoyed providing you with his personal assistance. Thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Mar. 6th, 2023

star star star star star

jamesbrown Cedar City, UT

A very thorough coverage program covering unknown household issues that may arise after a new home purchase.

2 years ago

Reply from Landmark Home Warranty

Dear Jamesbrown, Thank you so much for the 5 stars regarding your customer service experiences with Landmark Home Warranty! We strive to provide the most comprehensive coverage in the industry and best-in-class service, and we are ecstatic that you have chosen Landmark as your home warranty provider. On behalf of the entire team, thank you again for choosing Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Mar. 3rd, 2023

star star_border star_border star_border star_border

Gregg Perry Eloy, AZ

If you are not in a metro area, be prepared to wait ten days or more for the service call due to lack of vendor choices and apparent re-imbursement rate gives you the lowest priority. If a part hasn't completely failed, good luck getting the repair approved, even if the appliance performance is sub-par.

2 years ago

Reply from Landmark Home Warranty

Dear Mr. Gregg, Thank you for bringing this information to our attention and allowing Landmark the opportunity to review your situation firsthand. Customer satisfaction and servicing our valued members as quickly as possible is our top priority, and we sincerely regret the frustration. We have confirmed repairs have been completed and heating restored to your home. Thank you again for your consideration and allowing Landmark the opportunity to serve you. Landmark Home Warranty

Feb. 17th, 2023

star star star star star

Carl Scottsdale, AZ

I am a big fan of LHW. Things always break an they have always been there to help. And by the way, ask for Scott!

2 years ago

Reply from Landmark Home Warranty

Dear Carl, Thank you so much for the 5 stars and providing such great testimony regarding your customer service experiences with Landmark Home Warranty and Scott! It is always our distinct pleasure to provide the most comprehensive coverage in the industry and best-in-class service, and we love the amazing feedback. We agree! Scott is excellent, and your kind words really made his day. On behalf of the entire team, thank you again for choosing Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Jan. 26th, 2023

star star star star star

Zachary Marks Yuma, AZ

Angela had everything taken care of before calling, answered every question I had quickly and was really courteous!

2 years ago

Reply from Landmark Home Warranty

Dear Mr. Marks, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty! Answering your questions and ensuring seamless interactions with friendly professionals is our top priority, and we love to hear about your experience. Please know Angela loved the positive feedback, and she enjoyed providing you with her personal assistance. Thank you again! We truly value your business and look forward to serving you again. Landmark Home Warranty

Dec. 15th, 2022

star star star star_border star_border

Dkn Meridian, ID

Hope B was very helpful and listened to my concerns. She made me feel like LHW cared about my experiences unlike the last person I spoke with on the phone.

3 years ago

Reply from Landmark Home Warranty

Dear DKN, Thank you for taking the time to write a review regarding your customer service experiences with Landmark Home Warranty and Hope! Our top priority is customer satisfaction and providing best-in-class service to our valued members, and we sincerely appreciate the opportunity to assist with all your home warranty and home services needs. We agree! Hope is very helpful, and your positive feedback and kind words really made her day. On behalf of the entire Landmark team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Nov. 18th, 2022

star star_border star_border star_border star_border

Arlene Myers Frisco, TX

Entire AC system needs replacing which is 22 years old. Warranty covered only a few parts which the contractor said would put us in a dangerous position due to the worn out system. Less than 1/10th offered in cash by Landmark towards replacing system. Terrible

3 years ago

Reply from Landmark Home Warranty

Dear Ms. Myers, Thank you for taking the time to write a review regarding your customer service experiences with Landmark Home Warranty. Our top priority is customer satisfaction and we sincerely regret the frustration. We have confirmed a check has been processed on your behalf for the Evaporator Coil replacement. Thank you again for your consideration and allowing Landmark the opportunity to serve you. Landmark Home Warranty

Aug. 26th, 2022

star star star star star

Leslie Frederick Phoenix, AZ

LHW has been absolutely perfect so far for us. Cynthia F was very helpful in helping me with my renewal.

3 years ago

Reply from Landmark Home Warranty

Dear Ms. Frederick, Thank you so much for the 5 stars and providing such amazing testimony regarding your customer service experiences with Landmark Home Warranty and Cynthia! Our utmost priority is to provide a level of service that exceeds your expectations, and it is always our distinct pleasure to assist you with all your home warranty and home services needs. We have shared your comments with Cynthia and she truly appreciates the opportunity to assist you and was humbled by your commendation. On behalf the entire Landmark team, thank you again! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Jul. 18th, 2022

star star star star star_border

Debera Despois Medford, OR

Landmark has always been up front with us regarding repairs and service requests! On time contractor's and they are top of the line company's! 👍

3 years ago

Reply from Landmark Home Warranty

Dear Ms. Despois, Thank you so much for the 4 star review and providing such wonderful remarks regarding your customer service experiences with Landmark Home Warranty! Making it easy to request service and offering prompt and accurate resolution with friendly professionals is always our top priority, and we love the positive feedback and having the opportunity to assist you! On behalf of the entire Landmark team, thank you again! We truly value your continued business of 4 years, and we look forward to serving you in the future. Landmark Home Warranty

Jun. 24th, 2022

star star star star star

Ivorine Meridian, ID

Cynthia F was so very helpful with my renewal. I messed my renewal online but she helped straighten it all out.

3 years ago

Reply from Landmark Home Warranty

Dear Ivorine, Thank you so much for providing Landmark Home Warranty with a 5 star review regarding your recent customer service experience with Cynthia! We are so happy that you found ease renewing your warranty plan, and we are pleased with the opportunity to assist you with all your home warranty and home services needs. We agree! Cynthia is very helpful, and your positive feedback and kind words really made her day. On behalf of the entire Landmark team, thank you again! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Jun. 9th, 2022

star star star star star

dulcie pepe Granger, TX

The customer service was amazing and everything was made so easy for me! Christopher Smock was the best!

3 years ago

Reply from Landmark Home Warranty

Dear Ms. Pepe, Thank you so much for the 5 star review and providing such amazing testimony regarding your customer service experiences with Landmark Home Warranty and Christopher! Our utmost priority is to provide a level of service that exceeds your expectations, and it is always our distinct pleasure to assist you with all your home warranty and home services needs. We agree! Christopher is the best, and he enjoyed speaking with you and loved the positive recognition. On behalf the entire Landmark team, thank you again for choosing Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

May. 19th, 2022

star star star star star

Marcos Rodriguez Los Angeles, CA

Great experience and always willing to help. I’ve had them for over 10 years now and worth every bit of it.

3 years ago

Reply from Landmark Home Warranty

Dear Mr. Rodriguez, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty! Our number one priority is customer satisfaction, and we love hearing about your experience and the value you find in the services we offer. Thank you again for the opportunity! We truly value your loyal business and look forward to serving you in the future. Landmark Home Warranty

Apr. 25th, 2022

star star star star star

Chris P Phoenix, AZ

I called Kenneth C to renew my warranty he was exceptionally pleasant, knowledgeable and answered all my questions.

3 years ago

Reply from Landmark Home Warranty

Dear Chris P., Thank you so much for providing Landmark Home Warranty with a 5 star review regarding your recent customer service experience with Kenneth! We are so happy that you found ease renewing your warranty plan, and we always appreciate the opportunity to assist you with all your home warranty and home services needs. We agree! Kenneth goes above and beyond, and your kind words really made his day. On behalf of the entire Landmark team, thank you again! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Apr. 25th, 2022

star star star star star

Carolyn Brenna Issaquah, WA

Lexie L was very knowledgeable, took care of me in record time and was polite and professional. She made my day!!

3 years ago

Reply from Landmark Home Warranty

Dear Ms. Brenna, Thank you so much for the 5 star review and sharing such positive remarks regarding your customer service experiences with Landmark Home Warranty and Lexie! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist and provide the peace of mind you deserve. We agree! Lexie is very professional, and your rave review and kind words really made her day. Thank you again for choosing Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Apr. 27th, 2022

star star star star star_border

FJ Plano, TX

Landmark customer service is fantastic. I had a pleasure of assisted by Ma. Sarah M. She wa professional, courteous, and knowledgeable. Thanks agai!

3 years ago

Reply from Landmark Home Warranty

Dear FJ, Thank you so much for the 4 star review and providing such amazing testimony regarding your customer service experiences with Landmark Home Warranty and Sarah! Customer satisfaction is at the forefront of our priorities, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. Please know Sarah loved the positive recognition, and she enjoyed providing you with her personal assistance. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Mar. 21st, 2022

star star star star star

Cynthia Turner Cypress, TX

Kenneth C was great! Knowledgeable, friendly and quick! Overall great experience and ease while renewing…

3 years ago

Reply from Landmark Home Warranty

Dear Ms. Turner, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty and Kenneth! Our top priority is your complete satisfaction and to make the process easy and hassle free, and we love to hear about your experience. Answering your questions and ensuring a seamless contract renewal was extremely important to Kenneth, and he appreciated the opportunity to offer his personal assistance to you. Thank you again for choosing Landmark! We truly value your continued business and look forward to serving you again. Landmark Home Warranty

Feb. 25th, 2022

star star star star star

Pete Padgett Las Vegas, NV

Deanna W was extremely professional and courteous. We have been very happy with our Landmark Home Warranty services.

3 years ago

Reply from Landmark Home Warranty

Dear Mr. Padgett, Thank you so much for the 5 star review regarding your professional and courteous customer service experiences with Landmark Home Warranty and Deanna! Your satisfaction and providing a level of service that exceeds your expectations is everything we strive for, and we appreciate the opportunity to assist with all your home warranty and home services needs. Deanna also loved the positive feedback and enjoyed providing you with her personal assistance. On behalf of the entire team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Dec. 20th, 2021

star star star star star

Monique Rubio Boise, ID

Christopher S was very helpful and descriptive on my many questions. What a great employee. Thank you!

4 years ago

Reply from Landmark Home Warranty

Dear Ms. Rubio, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty and Christopher! Answering your questions and ensuring seamless interactions with friendly professionals is our constant pursuit, and we love to hear about your experience. Please know Christopher loved the positive feedback and enjoyed providing you with his personal assistance. Thank you again for choosing Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Oct. 22nd, 2021

star star star star star

Christine T Royse City, TX

Been super happy with Landmark! Alexander J got us all set up on our renewal and saved us money too!!

4 years ago

Reply from Landmark Home Warranty

Dear Christine T., Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty and Alexander! We strive to provide the most comprehensive coverage in the industry and best-in-class service, and we are ecstatic that you have chosen Landmark as your home warranty provider. We agree! Alexander is very helpful, and your positive feedback and kind words really made his day. Thank you again for choosing Landmark! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Sep. 3rd, 2021

star star star star star

Alvin Diehl CA

Told me exactly what I needed to know. Very quick and efficient and I appreciate that! Great job!! Thank you.

4 years ago

Reply from Landmark Home Warranty

Dear Mr. Diehl, Thank you so much for the 5 star review regarding your excellent customer service experiences with Landmark Home Warranty! Our top priority is your complete satisfaction and to make the process easy and hassle free, and we are happy to know how well the warranty process has worked for you. Thank you again for choosing Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Aug. 24th, 2021

star star star star star

Joseph Clevenger Citrus Heights, CA

The Landmark rep was polite, friendly, professional, I called in and renewed my warranty in less then 2 minutes.

4 years ago

Reply from Landmark Home Warranty

Dear Mr. Clevenger, Thank you so much for the 5 star review and providing such positive remarks regarding your excellent customer service experiences with Landmark Home Warranty! We are so happy that you found ease renewing your warranty plan and we are pleased with the opportunity to assist with all your home warranty and home services needs. Thank you again for choosing Landmark! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Aug. 19th, 2021

star star star star star

Cortney Vogt Houston, TX

Alexander J processed my request efficiently and quickly and I was off the phone in less than 3 min.

4 years ago

Reply from Landmark Home Warranty

Dear Ms. Vogt, Thank you so much for the 5 star review and awesome testimony regarding your customer service experience with Landmark Home Warranty and Alexander! Customer satisfaction and is always our top priority and we happy to receive such positive feedback. We have also shared your review with Alexander and he was humbled by your kind winds and really appreciated the opportunity to provide you with timely and efficient service. On behalf of the entire team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Jul. 23rd, 2021

star star star star star

Karen Meyer Idaho Falls, ID

Great renewal service from our agent Alexander Jacobs. Peace of mind with a home warranty. Wouldn’t be without one!

4 years ago

Reply from Landmark Home Warranty

Dear Ms. Meyer, Thank you so much for the 5 star review regarding your positive customer service experiences with Landmark Home Warranty and Alexander! We are so happy that you found ease renewing your warranty plan and we are pleased with the opportunity to assist with all your home warranty and home services needs. We agree! Alexander goes above and beyond, and truly embodies the caliber of service Landmark strives to provide. Thank you again for choosing Landmark! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Jul. 13th, 2021

star star star star star

Sharon Jahnke Spring, TX

Love the customer service, always on top of it for me!! recommend your company to all my friends buying homes. Thanks

4 years ago

Reply from Landmark Home Warranty

Dear Ms. Jahnke, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty! Our top priority is customer satisfaction, and your wonderful remarks is everything we strive for as your home warranty provider and we really appreciate the opportunity to assist you. On behalf of the entire Landmark team, thank you again! We truly value your loyal business and recommendations and look forward to serving you in the future. Landmark Home Warranty

Jun. 30th, 2021

star star star star star

William Andrew Reno, NV

I just signed up with Landmark, but Alex was very helpful and gave me some discounts not available on line.

4 years ago

Reply from Landmark Home Warranty

Dear Mr. Andrew, On behalf of the entire team, welcome to Landmark and thank you so much for the 5 star review and positive remarks regarding your excellent customer service experience! Our number one priority is customer satisfaction, and your testimony is exactly what we strive for as your home warranty provider. We agree! Alex goes out of his way to deliver quality service, and your kind words truly made his day. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Jun. 16th, 2021

star star star star star_border

Tim Couch Austin, TX

people have always been professional. Service representatives have been responsive and competent. Alex J was especially helpful and competent today

4 years ago

Reply from Landmark Home Warranty

Dear Mr. Couch, Thank you so much for the 4 star review regarding your customer service experiences with Landmark Home Warranty and Alex! Our top priority is to provide a level of service that exceeds your expectations, and it is always our most distinct pleasure to assist you with all your home warranty and home service needs. We agree! Alex is exceptional in performing his duties, and your rave review really made his day. On behalf of the entire Landmark team, thank you again! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Jun. 7th, 2021

star star star star star_border

Patty Essman Henderson, NV

I just renewed my contract with Alexander J. who is very professional and kind. Took care of my needs in less then 15 minutes! Thank you.

4 years ago

Reply from Landmark Home Warranty

Dear Ms. Essman, Thank you for the 4 star review and providing such thoughtful remarks regarding your customer service experiences with Landmark Home Warranty and Alexander! Our top priority is your satisfaction and to make the process hassle free, and it makes us extremely happy to know how well this has worked for you. Answering your questions and ensuring a seamless contract renewal was extremely important to Alexander, and he appreciated the opportunity to offer his personal assistance to you. We truly value your continued business look forward to serving you again. Landmark Home Warranty.

Apr. 15th, 2021

star star star star star

Michelle Zavala Humble, TX

Easy to request service calls. Easy to renew. Fred F. made the renewal process look easy and was very thorough.

4 years ago

Reply from Landmark Home Warranty

Dear Ms. Zavala, Thank you so much for the 5 star review and sharing such positive comments regarding your customer service experiences with Landmark Home Warranty and Fred! Our top priority is your satisfaction and to make the process hassle free, and it makes us happy to know how well this has worked for you. Please know, ensuring a seamless contract renewal was extremely important to Fred, and he appreciated the opportunity to offer his personal assistance to you. On behalf the entire Landmark team, thank you again! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Apr. 5th, 2021

star star star star star

Merrianne Durham Caldwell, ID

Fred F. gave excellent customer service today. I have been very happy as a Landmark customer over the past year.

4 years ago

Reply from Landmark Home Warranty

Dear Ms. Elizabeth, Thank you so much for the 5 star review and providing such thoughtful testimony regarding your customer service experiences with Landmark Home Warranty and Fred! Customer satisfaction is at the forefront of our priorities, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. We absolutely love the positive feedback and always appreciate the opportunity to help. We agree! Fred goes out of his way to provide excellent customer service, and your kind words really made his day. Thank you again for the opportunity! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Apr. 1st, 2021

star star star star star

Duncan Perez Katy, TX

Very easy to deal with and great customer service with agent that served me. Great communication skills.

4 years ago

Reply from Landmark Home Warranty

Dear Mr. Perez, Thank you so much for the 5 star review and remarks regarding your wonderful customer service experience with Landmark Home Warranty! Connecting our valued homeowners to service professionals who are reliable and efficient is exactly what we seek to do, and it is always our most distinct pleasure to help. On behalf of the entire team, thank you again! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Apr. 1st, 2021

star star star star star

Brandon Stroud Salt Lake City, UT

Excellent customer service!!! Fred helped me right away; professional, personable and knowledgeable. Thank you!!!

4 years ago

Reply from Landmark Home Warranty

Dear Mr. Stroud, On behalf of the entire team, thank you so much for the 5 star review and providing such positive remarks regarding your excellent customer service experiences with Landmark Home Warranty and Fred! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist and provide the peace of mind you deserve. We agree! Fred is very professional, and your positive feedback and kind words really made his day. Thank you again for the opportunity! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Mar. 17th, 2021

star star star star star

Don Niederhaus Weatherford, TX

Alexander J. was very professional and knowledgeable. He answered all my questions and took care of enrollment.

4 years ago

Reply from Landmark Home Warranty

Dear Mr. Niederhaus, Thank you so much for the 5 star review and providing such positive feedback regarding your excellent customer service experiences with Landmark Home Warranty and Alexander! Customer satisfaction is our number one priority, and we sincerely appreciate your interest in all the wonderful services Landmark has to offer. We agree! Alexander is very knowledgeable, and your positive feedback and kind words really made his day. On behalf of the entire team, thank you again for choosing Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Mar. 10th, 2021

star star star star star

Fia Van Lambalgen Ventura, CA

Fred F. was very helpful when I renewed the policy. I had several questions and he took the time to help me!

4 years ago

Reply from Landmark Home Warranty

Dear Ms. Van Lambalgen, Thank you so much for the 5 star review and such positive testimony regarding your outstanding customer service experience with Landmark Home Warranty and Fred! Answering your questions and ensuring a seamless contract renewal was extremely important to Fred, and he appreciated the opportunity to offer his personal assistance to you. Landmark always strives to provide the most comprehensive coverage in the industry and best-in class service, and we truly value your continued business. On behalf of Fred and the entire team, thank you again! We humbly look forward to serving you in the future. Landmark Home Warranty

Mar. 4th, 2021

Landmark Home Warranty Reviews