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Fidelity National Reviews

Is This Your Business?
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3.5

Overall Score

Star Rating

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1.5

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110 Reviews

Review Breakdown

5 grade

5%

4 grade

5%

3 grade

0%

2 grade

5%

1 grade

84%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Samuel Miles Orange, CA

I have owned 10 homes in the past 60 years and had many Home owners warranties provided to me at closing. Up until now, my experience with Home Warranties regardless of the company has been very poor response and no support. All companies that I tried, with the exception of Fidelity National did everything they could to find loop holes and ways to not cover any expenses for things that went wrong in the homes that I have owned in the past. I recently purchased a 60 year old home that needed work. During our family's first shower and bath use, we found that the drains were completely clogged to the point that we could not use them. I called Fidelity National at 5pm on Monday evening to see if they could help get the drains open and by 10am the next morning a serviceman had arrived, snaked both the shower and bath drains and had that problem fixed for the modest deductible fee of $75.00 I highly recommend Fidelity National Home Warranty and will purchase an extension of the policy when it is time to renew. This company does genuinely want to support the home owners with their concerns. Excellent Service!

7 years ago

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Gottarun Dallas, TX

I have used Fidelity Nat’l 4 times since 2021. I personally had great service from them and the contractors they hired. I needed the touchpad on my microwave replaced and replaced the broken door as well; the contractor contacted me that day. My locks were rekeyed within a day, And my plumbing problems were taken care of immediately. The process was easy for me; followed the instructions for filing and claims. I would recommend them.

3 years ago

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Sandra Campbell, CA

We have had Fidelity Home Warrenty for over 5 years. We have used them several times to fix garage door, refrigerator, ac, replace hot water heater and microwave/wall oven combination. They have always sent someone out promptly and resolved all problems to our satisfaction. The warranty has not only paid for itself several times over but we are wondering why we didnt buy one sooner. The best annual $500 we ever spent. Highly recommend. They have also been prompt, courteous and easy to deal with

6 years ago

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Roger Leach Huntington, TX

We purchased a house last December 2016. We have had a few claims and Fidelity has been a great company to work with. Fast service, no hassles and a great all around company to work with. We would highly recommend Fidelity for anyone looking for a warranty company to move to and work with.

8 years ago

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Lisa King Davis Baton Rouge, LA

We had a contract for a while with Fidelity. The were easy to work with. We had a claim where our back carport was sinking. The sent out a company that fixed it and did a good job. The only problem is that it to fidelity a while to send out an adjuster.

3 years ago

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Julie Martinez Mesa, AZ

We have had Fidelity for years on our 18 year old home. They have covered everything the contract says they do. I also refer them out to my clients and have had no negative response yet. Great value for the money. It almost always pays for itself!

7 years ago