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Complete Protection Reviews

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Star Rating

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8 Reviews

Review Breakdown

5 grade

75%

4 grade

0%

3 grade

0%

2 grade

13%

1 grade

13%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Timothy Campbell

My Warranty Company is Better than Yours! Complete Appliance Protection did it again. My house was hit by lightning destroying just about everything, including two furnaces and two air conditioning compressors. Without any hassle CAP sent Payout Authorizations for all four units. Seeing that I was claiming these on my insurance, and the fact that CAP has always protected us, I gladly returned those authorizations. Thanks CAP for always being there for us!

1 month ago

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Review Source

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Walter Lescano

It is such a relief that there are still reputable home warranty companies such as Complete Protection. We had been with American Home Shield for nearly 20 years for all 4 of our properties. We should have cancel them sooner, but stuck with annual contracts with them which made difficult to break away and they continued to raise our rates and decrease their coverage. We finally left them a year ago and we could not be happier that we found Complete Protection Home Warranty. They are customer satisfaction focused and have not let us down. They actually have a live person answer all their calls and they are always courteous, professional and concerned for your needs. We can’t say enough good things about their service and helping us save money on our appliances repairs. Thank you for all you do and please don’t ever change. We are not trusting all our properties to the continued excellent customer service you have.

4 years ago

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Don Berry Sherwood, AR

We have had CP for years now and we are 100% satisfied. Every time we have had a need to get service for a covered appliance or home system it took just one phone call ... answered by a real person by the third ring ... and repair services whether their suggested vendor our ours was arranged. We have been with other protection programs but NONE is anywhere close to CP.

5 years ago

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Jessica Mabry Dallas, TX

I've had to use Complete Protection a few times. They were happy to let me use my own service people and then be reimbursed. The people who I spoke to on the phone were eager to help. One of the appliances was beyond repair. CP approved the replacement of the product pretty quickly they weren't interested in constantly putting band-aids on what was obviously a failing piece of equipment. I've heard horror stories about other companies doing that.

7 years ago

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Bo Brooks Vernon Hills, IL

Low monthly cost. No service call fee. Reasonable coverage. Have had numerous claims, never an issue

2 years ago

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Sepehr Haddad Chevy Chase, MD

Hassle free and great customer service when something goes wrong, total peace of mind!

7 years ago