Name: Select Home Warranty
Rating: 3.6

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Verified Customer

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Nicole Effingham, SC

Sometimes they don't call back and you have to wait about two months before you get a check. It took them like 6 weeks before my garbage disposal got checked.

4 years ago

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Verified Customer

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Robin

Every time I call they have not been able to find a technician to come out. When I put in a claim it takes 2 or 3 people to find out how far along my claim is. I had to wait forever to get reimbursed. The point of having this warranty company is so I don't have to do the legwork to find a technician.

4 years ago

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Verified Customer

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Theodore Goodyear, AZ

We live in Arizona and I would like to have a list of who's available immediately for the air conditioning because that would need to be fixed right away.

4 years ago

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Verified Customer

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Dan Greenback, TN

I've used them in the past and they've always been very cooperative. I had an electric box issue they were able to address and fix.

4 years ago

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Verified Customer

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Rochelle Stafford, VA

I have two issues right now. With the air conditioner and the central vacuum. I'm not happy with the central vacuum. They dropped the ball until I called back 3 weeks later.

4 years ago

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Verified Customer

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mark mastandrea Lake Worth, FL

Sends out good people in a timely manner. I've used it several times and in most cases they've sent good people to fix the problem.

4 years ago

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anonymous New Orleans, LA

While they're responses are quick, promt, and courteous their service providers were less then. I feel like I was completely left out in the could. I had a problem unresolved for 2 weeks before I canceled their services. I would like Select Home Warranty to do a better job in hiring the technicians they hire.

4 years ago

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Verified Customer

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Katie Chaska, MN

Needed to use our warranty in January and were told twice we hadn't read the fine print. So they weren't going to cover our claims. They did come through quick but not upfront about the fine print.

4 years ago

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Verified Customer

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Jennifer New Smyrna Beach, FL

I like select home warranty. I got a good price for it. I needed a roofer because I had a leak in my bedroom and I talked them coming out to see it and they fixed it.

4 years ago

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Verified Customer

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Mike Plano, TX

I like Select Home Warranty for the price. Haven't had to use it yet, but I'm getting the same deal this year as I did last

4 years ago

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Bhalchandra Pandya Austin, TX

I was their customer in previous year and because of their good services when needed, they were available. I had other companies like American Home Shield and Choice with littler lower quote but wanted to continue and give SHW an opportunity to add more services and good coverage. One star was less not because others were good but to give a chance to add more appliances or to improve service and reduce service call charges. Thanks again and hope you continue good rates and services.

2 years ago

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David Sanchez Dinuba, CA

I went online, I typed in my information and in no time I got a call from an agent named Sean and he helped me through the process and now I have a contract and I will pay annually next week after I get paid my paycheck. THANK YOU SEAN!

2 years ago

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Joanne Flournoy Redding, CA

My last policy went up $120 after the first year so I started looking elsewhere. Select had the best deal and locked in the price. The longer I subscribed the cheaper it got. Plus you can cancel anytime after the first year and get your money back. Sounds good to me. Thanks Ray.

2 years ago

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Steven Shimmin

Great price, great service call payment. They care and come to fix the problem. Other home warranty companies that I have had always try to argue or deny claim through some loophole. I am new to Select Home Warranty but so far they have taken care of home repairs and no problems. Glad to have them on my side..Thanks

2 years ago Edited November 1, 2021

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DeeJay Hayes Lakeland, FL

I am a new Select Home Warranty customer, but if all my business with Select Home Warranty goes as well as my communications did with their representative, Bruce A, what with the prompt, professional way he welcomed and treated me, then I will be a long term customer.

2 years ago

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Todd Lacey Palm Desert, CA

Great sales experience with Jordan. Who knew that was possible? He had several promotions to offer, and while these were all sales pitches, he seemed very transparent and answered my questions honestly. Very much appreciated. Goodbye AHS and hello Select!

2 years ago

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Donald Scott Lincoln, CA

Sam M answered my questions about service coverage and explained the monthly or annual payments, and in particular discussed how a repair would be resolved in replacement. I have confidence in Select's competence as on the Internet it has been given, by one site, an A+ rating. I very much like the 24 hr. receipt of calls.

2 years ago

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Robert DePaola Leander, TX

After several calls from other companies' representatives, all I got was mostly the runaround when I asked to see it in writing. Select Home Warranty rep Chase R was the only one to give me what I asked for in writing and was the most honest rep I had spoken to.

2 years ago

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Cynthia Bollmeyer Broken Arrow, OK

I was really happy with your sales rep. Very professional and knowledgeable. My only question is I don't see any mention of my roof being covered. Nor does it have I will also have 2 free months. I'd like to have that in writing/email. Thank you for your s

2 years ago

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Leslie Jones Danville, VA

I appreciated the excellent customer customer service I received from Daniel C. He was knowledgeable, patient, and very friendly. I love the fact that he was not pushy. He explained everything in detail, so I was fully informed about what I was getting.

2 years ago

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coffy f davis Elgin, TX

the conversation we had was very pleasant, and the sales rep was kind and offered help at any time needed, and I like that, Noah was very helpful and understanding of my concerns, thank you /select home warranty / Coffy f. Davis

2 years ago

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Sherri Jacobs Cynthiana, KY

Very pleasant and knowledgeable. Able to answer my questions and concerns without having to get help from anything or anyone. Refreshing, friendly, and professional. Called when he said, returned my many calls for additional information even after purchase of warranty.

2 years ago

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Tim Hinds Santee, CA

It covers sewer and that’s a bigger for me. We live in an older home and that gives me peace of mind. We are getting older and it’s nice not to have to worry about major repairs. Ok ca continue to use my existing appliance repair service I have used for years.

2 years ago Edited September 14, 2021

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Michael Crossno Mansfield, OH

What I feel is William did a great job telling me about all the plans. I like the professionalism making sure he answered all my questions. He also described how they come pair with each other. I also had 24 hour call services. I felt a lot better knowing I could reach someone. The cost was also affordable. Best Regards Michael.

2 years ago Edited September 14, 2021

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Linda Anthony Sierra Vista, AZ

Jonathan S was a pleasure to deal with. He explained in detail the best program for me and my budget. I was with another company and was not happy when I was charged for the repair that he did not explain my cost when I filed a repair claim.

2 years ago

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AndersonFive Greenwood, MS

Lucas was very kind and patient with me as I had several questions. He answered most of my questions before I even asked them and then patiently listened as I asked other questions my husband and I had. Lucas went over and beyond in explaining the warranty service.

2 years ago

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Jean Starks Citrus Heights, CA

I spoke with William P. on the phone and he answered all my questions thoroughly. He was also able to find discounts for me that fit my needs. I have had other warranty companies in the past, and Select Home Warranty has been the easiest one to deal with so far. Thank you William.

2 years ago

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Griffin King Seabrook, TX

Although I don’t currently know how this company works because I just signed up I just wanted to take a second to think I wonderful customer service representative Ray S thanks for explaining and being very patient with me keep up the great work I really appreciate it.

2 years ago

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Alice Robles Baker Lubbock, TX

Jeff was very helpful. And I enjoyed working with him. Two other companies were calling and wanted our business. But Jeff by far and also working at The Best Company made it so easy to choose. Thank You, and Hope if and when we use y’all it will be wonderful. Alice and John Baker

2 years ago

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Carlos Cubas Stroudsburg, PA

Very interactive representatives on the phone...quick responding and very good with seniors of all ages....good team values expressed by both agents Sam and Robert. Just hoping the claims process will reflect these same values.

2 years ago

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Nelly Cifuentes Murfreesboro, TN

Jake H was very kind explaining me the kind of service that I was buying and gave me all the discounts that he could. I feel secure with my agent and with the choice that I made buying my home warranty. Thank you Jake you were very helpful.

2 years ago

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CHARLES EDWARD LEAGERD Amite, LA

My call was very bussiness like directly too the problem and solved it in minutes . no wasted time dealing with trying to get agent too understand my problem. Thanks it feels good when someone listen meaningfully !!!

2 years ago

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Joe Pampena Newnan, GA

Called to inquire about home warranty coverage. Spoke with Tom B. Mr. B was a very professional representative. He took his time explaining the plan I had chosen. Answered all questions I had to ask. Highly recommend this company.

2 years ago

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MK Sage El Paso, TX

Steven K was polite, helpful, knowledgeable and very nice to talk to. He sold your company and hopefully the rest of your company is as awesome as he is. I now have a 36 month service contract with your company. Thank you Steven for your help and kindness.

2 years ago

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Freddie Lambert Mission Viejo, CA

Been with Select for a couple of years now. Called in and spoke to Isaac M, who was great to work with. He explained everything well and shared all available specials with me. I would definitely recommend Select Home Warranty and Isaac to everyone. Great value and great customer service experience from Isaac.

2 years ago

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J Perez Merrillville, IN

Richard Z was not only friendly, but extremely informative, helpful, and personable, and patient. He helped me find the best deal to fit my needs and explained everything thoroughly. Quick, efficient, and successful! Thank you Richard

2 years ago

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Archana lakshmanan Houston, TX

Immediate response and Easily reachable company. Steven K explained the warranty plan very detailed and patiently for all our questions and clarification. Also he explained long term plans like 2yrs, 5 yrs . Really appreciate his help and support. I will recommend select home warranty to my friends.

2 years ago

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Tom L. Punta Gorda, FL

I've just purchased two policies and my experience thus far has been excellent. I worked with Sol B and the experience was great. If the coverage matches the level of service provided by Sol and Select so far, I will be recommending Select to every homeowner I know.

2 years ago

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Sherry Reid Brandon, MS

I looked up top five best home warranty companies and Select was no. 1. I started to complete the form and immediately received a call. The whole process was so easy I kept thinking there was more to do. Read everything over and it is more affordable than my present company.

2 years ago

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Suzanne Groton, CT

I was very impressed with your customer service representative, Mark J. He was very knowledgeable about the warranties that you offer. He was very friendly and pleasant on the phone. I bought a 14 month plan over the phone. I’m looking forward to doing business with you! Suzanne Purdon

2 years ago

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VIRGINIA SANDS Bakersfield, CA

Very pleased with the customer service we received, especially upon renewing our policy. Ed C. worked with us to get the best renewal deal for us as we are seniors living on a limited income. We used our warranty once last year and it was a good experience. Service provider was knowledgeable and very polite

2 years ago

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Beverly Rose Hudson, NH

We got an online quote for the the Platinum service, then received a call from Fred L. He was friendly, very professional and quickly answered the few questions that I had. He was also able to give us a better price than the online quote. I guess it, sometimes, pays to be a senior citizen. Thanks, Fred.

2 years ago

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Pholona Pease Columbia, SC

I love the way Jonathan S. and Select Home Warranty customizes warranty plans that specifically meets my needs as the consumer. Select Home Warranty is a great company and I will recommend this company to all of my family, friends and clients.

2 years ago

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Esther Glass Ocala, FL

I spoke with Lucas S. and he was extremely helpful. He was able to put me in a program that covered the items I was wanting to cover without a lot of things I felt I did not need. He should be a valued employee as his caring attitude and professionalism was great. Five stars all the way. Thank you Lucas, Respectfully, Esther Glass

2 years ago

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Patricia Cecil Louisville, KY

Jake H. was my contact. I received his email shortly after I requested a quote. I was comparing 3 products and decided to call Jake first. He offered me a reduced cost and asked if I was interested in new home owner coverage. He searched for that and other coupons to get me the best rate. I really appreciate his efforts. Thank you Jake.

2 years ago

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Toni Noland Wilmington, CA

In one year I had my washer serviced twice and my dryer serviced once. I paid more than one year of insurance would cost. So having the platinum plan is going to be a great relief for me. Mr. L. was very knowledgeable and so helpful and wanted me to get the best possible deal. Thank you,

2 years ago

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Richard Brown Spring, TX

I've just signed up with Select Home Warranty, so haven't had any experience with them yet other than their friendly and VERY knowledgable sells person "Bruce". He answered all my questions about their product. I believe this was the right option for me after all my shopping around. Great plan and price!

2 years ago

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Paul Hirokawa Parker, CO

Mark is very good at his job which is to sell policies. I have been a customer of CHW and I have had at least two major disputes with them which were not resolved to my satisfaction. I hope that your company will treat me better and Mark assured me that they will. I'm getting old and it is my desire to outlive this contract.

2 years ago

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JENNY M. DONHARDT Indianapolis, IN

I talked with Sean, he answered every one of my many questions. He assured me to the point where I said sign me up. I took out the 5 year platinum policy to save even more. So far the best deal I have found for the coverage. If the service is as good as their salesman I will be completely satisfied

2 years ago

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Mike & Diana Myers Santa Rosa, CA

Had a great conversation with Isaac. We called Select Warranty to get a a home warranty estimate on our home in Az. Isaac helped us out with that home and 2 other homes that we own. Isaac was helpful getting us the best discounts for out age our families homes.. thank you

2 years ago