Name: Select Home Warranty
Rating: 3.6

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Verified Customer

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Robert Jones

Non-coverage of claims, pushing claims expense to homeowner

3 years ago

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Tina

I got terrible customer service. It was the worst...

3 years ago

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Talli

Do not fulfill their warranties in a timely fashion.

3 years ago

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Joshua Littman

Not at all helpful and certainly not user friendly

3 years ago

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Henry

Do not perform as promised. Poor poor Do not use

4 years ago

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Julie Smith

Have had nothing but issues with this home warranty

4 years ago

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Hybi

To file a claim I was kept online for more than 60 minutes

4 years ago

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Kenneth Whaley

Unable to provide serviceman Within reasonable time frame

4 years ago

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pranir Boston, MA

I had the Executive VIP membership. Select Home Warranty did not repair or replace my refrigerators and microwave.

1 year ago

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Cassie Jordan Riverside, CA

Do not waste the money. They always come up with reasons to not pay for the air conditioner even though it’s covered

1 year ago

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Mia Stockton, CA

It’s the worst company . I paid over 3000 for The policy then when it’s time for a claim nothing is covered.

1 year ago

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April Ivory Alexandria, VA

Any questions posed were addressed immediately!

2 years ago

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Maria Reimer San Jose, CA

Peter was our contact and he was wonderful. He was very patient.

2 years ago

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Thompsonk57 Atlanta, GA

Agents were very knowledgeable of the product.

2 years ago

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Michael S Pittsburgh, PA

Good information from sales representative

2 years ago

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J Benson Great Falls, VA

This company is awful, they find a reason to not cover everything. Total wasat of time and money. DO NOT USE THEM, jb

2 years ago

Reply from Select Home Warranty

We are sorry for the experience you have had. Please call our customer service dept. at 855-267-3532 x 5, We will do our best to satisfy your needs

Mar. 11th, 2021

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Delisa Davis Savannah, GA

Great customer service from Moe H!

2 years ago

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Albretta Johnson Birmingham, AL

Questions was asked and answered promptly

2 years ago

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Kim Wells Charlotte, NC

Very helpful and knowledgeable. Very easy.

2 years ago

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Ileen Jimenez Tempe, AZ

Quick to the point. Informative of product

2 years ago

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Pamela Lopez Colorado Springs, CO

They get service men/women out to homes fast. You need to read the agreement very carefully.

2 years ago

Reply from Select Home Warranty

We are sorry for the experience you have had. Please call our customer service dept. at 855-267-3532 x 5, We will do our best to make things right.

Jan. 12th, 2021

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patty Pollnow North Judson, IN

not enough information given, what if a product needs replaced.

2 years ago

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Samuel Owens Austin, TX

Very professional. Without a big sales pitch.

2 years ago

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Nancy Mitchell Winston-Salem, NC

They were nice and went over all details

3 years ago

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Stephanie Chong San Mateo, CA

Agent is very nice. Went thru the procure before signing on

3 years ago Edited September 14, 2021

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Bj Susanville, CA

Tom B gave good information to questions & courteous.

3 years ago

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Lorraine Krupa Holland, NJ

The girl was very helpful in trying to custonize a plan

3 years ago

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Wanda Shanklin Westerville, OH

My claim went into their system on Monday, June 29, 2020. This is Friday, July 3, 2020 and my kitchen sink still leaks.

3 years ago

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Bill Spunder Beaufort, SC

Answered all questions and gave me the best price possible.

3 years ago

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Randy McElroy Houston, TX

Great service! Helped me out in a pinch.

3 years ago

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Sherice Dallas, TX

The planium plan and copay amount nice pri

3 years ago

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Bob Heilman Grants Pass, OR

This company has a good reputation and fair prices.

3 years ago

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allen turnere Potomac, MD

They wanted to help me and give me a good deal.

3 years ago

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Tameka Mingo Miami, FL

William P Help me answer all my questions.

3 years ago

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Susie Grantsville, UT

Jake H did a good job helping with it.

3 years ago

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Al Marra Midland, MI

Agent was very helpful, and courteous and professional

3 years ago

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Kevin Rhodes Queen Anne, MD

Liked the customer service rep. Very professional

3 years ago

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Vivian Robinson Lakeland, FL

No one reached out to me to explain why my service request denied. I think this is very important to know.

3 years ago

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Susan Loveless Granbury, TX

They are horrible and stupid. They deny every claim for irrelevant reasons or any reason they can find.

3 years ago

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William Fogg Richmond, VA

I have submitted 3 claims and they did not pay for anything. Why buy a warranty?

3 years ago

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Denise Catonsville, MD

Have to wait days for an appointment and refund checks are slow in coming

3 years ago

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T San Antonio, TX

Authorization period? Horrible to wait, could have been resolved in a day it took 4 days

3 years ago

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Joseph Samuel Acworth, GA

I was told hat had my AC unit required service Select would not have covered it. Just a waste of money

3 years ago

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Shin Fairfax, VA

When they cover, the job gets done quickly

3 years ago

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Richard Pollock Charlotte, NC

Authorization lacks efficiency and takes too long.

3 years ago

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Brenda Cole

Abreham was very helpful and knowledgeable.

3 years ago

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Michael Bridges Laurel, MD

I liked the converage for HVAC + 2 free pounds of freon

3 years ago

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Terlane Gary, IN

I received a quote and made a selection. The process was very easy.

4 years ago

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Larry Kenney Sun City West, AZ

Don't bother with this company. They will find a way out of repairs.. Save you money. My next step is BBB

4 years ago

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Anil Prakash DSouza Boca Raton, FL

Great job done promptly.. Quick Response...

4 years ago