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Select Home Warranty

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6.3

Overall Score

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Misty Whipple Glendale, AZ

Alan S called to follow up on my online inquiry. He was very professional and explained all my options. I accidentally disconnected when switching from my car Bluetooth to my phone and Alan called me back immediately! He even suggested ways I could save money! I was very impressed with his level of service which is why I signed with Select Home Warranty ove another company I was also researching!

3 years ago

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Linda mcguckin Warren, MI

My experience speaking with LucasS one of your representatives was exceptional. He is a definite asset to your company and I believe you're lucky to have him he was very knowledgeable answer all my questions and I ended up signing a six-year contract. It makes it so much easier when someone's telling you about a product or something that they represent and they don't have to keep putting you on hold to find out the answer to your question. Keep up the good work Lucas thank you for your time Linda McGuckin

3 years ago

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Lanear Rhodes Simpsonville, SC

Jonathan S's professionalism was exceptional. He suggested services that I would have never considered or even realized existed with a warranty company. He was very familiar with the products and services (he made me realize the benefits of a home warranty compared to individual warranties for appliances, etc.). He followed up after the transaction and made me feel valued as a new customer. I'm very satisfied with the purchase.

3 years ago

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Sara Munster, IN

I worked with Bruce via phone - he was wonderful and SO helpful! I really appreciate everything he did to make sure that we could get the best plans at the best prices. The plan options and pricing was also fantastic. Between these two huge positives, we decided to move two homes over to Select from two other warranty companies (one per home). Very glad to have come across Select and Bruce!

3 years ago

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Gretchen Noble Phoenix, AZ

We were in a need of a change in our home warranty company. We had not great experience with our previous company. Richard was super helpful in helping us find a plan that worked for us. He brought to our awareness of the different plans they had but respected what we wanted and understood our hesitancy of committing long term until we had some experience with Select Home Warranty to see if this was going to be a great fit. It was not pressured just letting us know what our options were. We appreciated that. we are looking forward to continued customer service just like our initial call.

3 years ago

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Cleopatrick Cherry Selma, AL

My reason for calling today was to cancel my account; but, after listening to 'Patrick's' explanation of the clear differences between Select and the other Home Warranty Company I was considering, I totally decided that I had already made the best choice. So, I just decided to continue my membership. Thanks, Patrick!! fortunately, I haven't had to use my policy during my 4 months of membership, but I feel much more at ease knowing that we are covered by my Select. Platinum Package.

3 years ago

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Tammy Martin Spartanburg, SC

I love the rates compared to other Home Warranty companies. The customer service was Awesome. Lucas S was an amazing salesman. He laid everything out and was very knowledgeable of the company’s policies and procedures. He was also very flexible with his time for calling me back to answer questions for my husband and I. I feel that he went above and beyond to make us feel comfortable with our selection in Select Home Warranty. Our welcoming experience was the best!

3 years ago

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Elena

I've just bought the SHW contract for my condo located in Brookline, MA. The agent Jake was very understanding and very convincing, very to the point, and my contract had everything Jake promised within the telephone conversation. I had past experience with 2 other Home Warranty companies, but this communication was the best. I received more items covered for the money I am paying. I am very satisfied. Thank you, Elena Gersht.

3 years ago

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Puddin ,

I called Select after calling another warranty company and was amazed at the personalized service I received. The other company didn't tell me about any specials they are running only sent me information and said to call if I have any questions. Jonathan was GREAT! I feel he went above and beyond with his customer service. He explained everything and I just knew I could not pass up a great offer! Thank you Jonathan! A Happy New (Almost) Home Owner

3 years ago

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Britech Iva, SC

So far as only just signed up. I think that Mathew C was quite knowledgeable of what could be offered up front. We will have to see what happens when service is really needed. The review at the beginning seem quite good. Looks like Air Conditioning is an issue if you don’t have 3 years of maintenance records. Luckily Mine is brand new and I will have the records. Be prepared as they say. I would never report anything that was not really broken. Just have to watch trying to repair it yourself before calling. There could be lots of loopholes around covering under that scenario!

3 years ago Edited September 14, 2021

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Da Asian Rice Bowl Woodbridge, VA

Customer service was great! Sam M was very nice and answered all questions. He is going to be our main contact person for any help we might need in the future. Though that remains to be seen, the previous company I was with doesn’t have this type of customer care where sales was its own department and if you had any issues with service later, you’re on your own. So we switched to SHW. I hope that Select will live up to its reputation of quality service and excellent customer service. That said, as a customer I will not abuse this privilege and will be reasonable should anything arise. I’m rating 5 stars for what I’ve experienced with them so far, and 3 for other services that I haven’t. Please don’t be misled by my 3-star rating, it was required in order to submit the review.

3 years ago

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Carl Adams Stroudsburg, PA

When I decided to choose Select Home Warranty for my warranty coverage I called and spoke to Peter G who was very helpful in helping me select the best coverage, he was knowledgeable, professional but still very friendly during the entire process. I’m looking forward to a long relationship with Select Home Warrany I’d recommend this company to any and everyone

3 years ago

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Stella Nipper Tulsa, OK

I was pleased with Marcus H approach to selling me my policy. He was knowledgeable about the plan and offered me a lower rate because I am a senior citizen. What I did not like at all was 5 other people from your company called me the same day trying to sell to me even though I had signed up. I hope you are better than Choice Home Warranty. I am concerned you are not rated by The Better Business Bureau and would like to know why not.

3 years ago

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Kelly G. Parkesburg, PA

I have been with other home warranty companies in the past and they do not compare with Select Home Warranty. Had our first issue with our fridge, submitted the claim and had a tech assigned within about 2 hours. Tech came the next day fixed the issue and we are good to go. The techs they sent were very friendly and knowledgeable. Had the issue fixed in under 2 hours. I am so glad I chose Select Home Warranty!

3 years ago

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Roger Hernandez San Antonio, TX

I was researching on the web for home warranties when I came across Select Home warranty. I read the information given on the site, and it fit the coverage I need. I entered the information required for a quote, and within minutes, Mr. Jake H called me and explained the different coverages available. After his expert explanation of the variety of coverages, I decided to purchase a Home Warranty from Mr. H. I feel that he gave me the best value for my money. Thank you, Mr.H, you're a valuable asset to your Company.

3 years ago

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Tom Montgomery Lawrenceville, GA

I was looking for a competitive price for a home warranty, after 4 years with 2-10 they had continued to hike their yearly cost. In reviewing on-line I found Select Home one of the top picks. Greg T was fantastic to work with, he work to get the best price, fore to get the warranty with Select Homes. I would highly recommend doing comparative shopping. You will find a big difference. That's why I went with Select Home Warranty

3 years ago

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Diane Dobson Winter Park, FL

I called With a request for a new home owners warranty policy and I got a senior discount which I didn't realize they had because I have money problems now that really helped me. A customer service rep who helped me was very friendly and helpful he went out of his way to make sure I got the best price and that I knew what was included he advised me of all prices and fees I was very pleased

3 years ago

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Resom Berhe Monroe, CT

I was researching to shop for a home warranty for the last couple of weeks and an agent, Jake H contacted me today with a very interesting proposals. After I made my mind to buy a one year warranty, he further took his time to provide a very good options and ended up with a five year plan. I have reviewed customers' review and I hope, if a need arises to use Home Warranty's service, I will get a five start service. Thank you Jake!!! you make my shopping experience as easy and pleasant as possible.

3 years ago

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Sherria Taylor Vista, CA

By far the best signing-up experience I've had with a home warranty company. The additional benefits received from my being a teacher and a new homeowner are amazing. I also appreciate the built in protections for buyers in case we change our mind later down the road or something happens to the business. So far so good... will review after I've actually used the services.

3 years ago

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Yesenia Diaz Alhambra, CA

I'm a Realtor, and I was doing research for my mother. Moe H provided excellent customer service. He went above & beyond to make sure he applied every discount for my mother. He was excellent with his communication skills, professional, and provided OUTSTANDING customer service! From this point forward...I will be referring ALL of my Real Estate clients, friends & family to Moe. I wasn't planning to purchase a home warranty for myself, but he provided an amazing opportunity that I just couldn't resist. I am so grateful to Moe, and Supervisor for making us customers for life...thank you!! :D

3 years ago

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Laura Kowalewich ,

i love this company. they are easy to work with, cover so many items and are totally reasonably priced. i have found the contractors and technicians they outsource are equally easy to work with and supremely helpful. i have another home warranty co that i have dealt with in the past and this company by far surpasses my experience w that company. today i spoke to Mark who was very very helpful and wanted to make sure i was a satisfied customer.

4 years ago Edited September 14, 2021

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THOMAS M TONKOVICH San Diego, CA

Steven K was very helpful in choosing the best plan for my budget. As a retiree and veteran living on a fixed income, he determined that I was entitled to both a Senior and a Senior discount on my policy. Our discussion was very professional and Steven was able to answer all my questions about the coverage. Following our conversation, I had a copy of the contract in an Email within less than one hour. The discussion was very professional and I look forward to a continuation of the service I have received so far.

4 years ago

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Melodee Parker Nicholasville, KY

The representative, Sam M, really helped me out, explaining different options to consider. Sam was very professional and patient. He answered all my questions. I feel like I understand the warranty and the process to go through when needing service. I know that I can contact Sam and/or Select Home Warranty representative with any questions I may have in the future. Thank you!

4 years ago

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Bill Sherrard Arlington, TN

Before choosing Select, I was covered by another home warranty company. My concern for the reliability and dependability of staying with this company started me searching for a better, more dependable, yet cost effective option. I chose Select as the best option. Jeff S, with Select, was very helpful answering my questions, to help me arrive at this decision.

4 years ago

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Ekpe Usoroh St Louis, MO

I am very leery of home warranty companies, being a realtor. I've heard so many bait and switch stories. So it's way too early to write a review on your company, but Sam was Great. Awesome customer service. He was very knowledgeable, listened, and upsold the pants off of me. You guys have a true asset im n Sam. If your service is as good as your customer service, you've got a customer for life.

4 years ago

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tekgearguru Marietta, GA

Tom B was an exceptional representative handling my purchase. He was thorough and professional and very helpful in finding additional discounts I did not know I was aware of. I have used other Home Warranty companies in the past and consider the reviews for Select to be compelling and look forward to using their service if I ever have a need. Ask about the extension contracts for deeper discounts and if you are a Vet, Senior and new home buyer, they have excellent discounts for you !!

4 years ago

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Sherry Marathon, FL

The salesman was very helpful. I was purchasing a Home Warranty on my home that I was selling. Ed C helped me with the purchase, and afterwards I had to make some corrections as to the name on the contract. Mr. C saw to it, and quickly! The next day, the closing company wanted a paid receipt, and Mr. C immediately forwarded the receipt. He was very pleasant on the phone and courteous at all times.

4 years ago

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R. E. MAGEE Madison, MS

BRUCE WAS KNOWLEDGEABLE AND PROMPT IN RESPONDING TO ALL MY QUESTIONS. YOUR COVERAGE LOOKS EXCELLENT AND I WAS PLEASED WITH BRUCE'S WILLINGNESS TO RESPOND TO SEVERAL INQUIRIES I MADE FOR ADDITIONAL INFORMATION THROUGHOUT TE PROCESS. HE'S A VERY GOOD CLOSER AND THAT IS COMING FROM A 40 PLUS YEAR SALES MANAGER FOR A LARGE REGIONAL CORRUGATED PACKAGING COMPANY WHO TRAINED DOZENS OF SALES AND CUSTOMER SERVICE PERSONNEL. WE WERE A CHOICE CUSTOMER UNTIL WE CAME UP FOR RENEWAL AND BRUCE CLOSED THE DEAL.

4 years ago

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Dayna Nichols Bakersfield, CA

I was able to get all of thoe information quickly online and immediately received an email personally from Maddy L, a sales rep. she also called me and answered all of my questions and gave me excellent service and suggestions. Now I will follow-up with her whenever I have an issue that I do not understand as I feel she will do her best to help me find a great solution.

4 years ago

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Andree Kolarick Boynton Beach, FL

Richard Z was very professional, friendly an informative. He helped me to feel at ease while picking my package. Explaining what the differences were. He also informed me of programs where I would keep this years lower rates. No pressure sales. Just a wonderful experience. I saved money before I even started. I look forward to being taken care of by Select Home Warranty.

4 years ago

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Debra Powell Waldorf, MD

Yesterday I purchased a three -year home warranty for my home. I worked with Daniel C, who patiently and thoroughly explained the different plans and what each plan covered. My original plan was to purchase a one-year warranty. However, after discussing each of the warrantly plans in detail with Daniel, I decided to purchase the three-year Platinum Care Package.. Daniel was able to give me some amazing discounts which made my purchase very affordable. It was really a pleasure doing business with Daniel.

4 years ago

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Janice R Gates Yuma, AZ

Needed a Home Warranty company. Talked with Sean G on the phone. He was very helpful and explained everything to us. Even encouraged us to go with the 3 year plan, which we did. Contacted Sean again about getting an email copy of the policy. It came to me while I was still on the phone with him. Because of Sean, we will go with Secure Home Warranty again in 3 years.

4 years ago

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jonskaggs1993 Phoenix, AZ

I’ve only purchased a contract with them this far but I can tell the customer service and overall experience is far superior to the previous company I was with. I spoke with Bruce A who gave me several pieces of great advice and offered me a plan that fit my needs as well as utilizing my veteran and first time home buying status. I’m very pleased with this service and I’ve only just begun.

4 years ago

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Jacob Barnes Muskegon, MI

Sam M helped me understand the contract in depth and what all would be covered. He was very knowledgeable about the plans and which one would best suite me. I just bought a house that has some age on it and just talking to him gave me peace of mind knowing that I'm covered. And adding the pool was a breeze and cheap compared to other warranty programs out there. Thank you Sam M

4 years ago

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Steve Little Freehold, NJ

I just got off the phone with Mark J. He worked with my wife and me to set up a warranty policy. Mark was efficient, knowledgeable, and courteous. Confirmation and a copy of my warranty policy arrived via email within several minutes. His level of customer service and efficiency reflects very favorably on his company. I highly recommend working with Mark when you set up your warranty policy!

4 years ago

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John McCollum Colorado Springs, CO

Greg T was very helpful in providing a variety of options. He went thru all of the plans available on the website .He then asked several questions' one of which was the age of my wife and I. He then came up with a5yr and a3yr plan . After explaining both, opted for the 3yr. As you can tell he worked very hard to come up with a plan that suited my budget and needs

4 years ago

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Mark Commerford Tucson, AZ

I am a retiree living on a fixed income so I wanted to get good coverage but at an affordable rate. The customer service rep I spoke with, Sam M, explained how I could get a reduced yearly rate if I signed up for multiple years. I did this and now have a very reasonable yearly rate which will not increase in future years, even though I anticipate having more service calls as the years go by.

4 years ago

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Latonya Sterling Chesapeake, VA

This review is solely based upon my initial signup. Sol was extremely friendly and helpful in getting me a great rate! He said that I could review it for 30 days and get a full refund if I am not satisfied. If I stay with Select Home I will be able to write another review based off of service. If I choose not to stay, my next review will be based upon how soon they issue my full refund.

4 years ago

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Thomas Trimble Hampstead, NC

Jake H was able to walk me through the policy and get me the max coverage and discounts available in order to satisfy my requirements. He was kind, professional, and made me an offer that other home warranty companies could not. I was also able to lock in a rate because I had a newer home. Great experience buying a home warranty! thanks for making my decision easy Jake!

4 years ago

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Uday Walia Danville, CA

We were at the stage to renew our old policy with another vendor. We called a few of the other top 10 companies to get quotes. We found SELECT site was simple and clear. When we called, Richard Z picked up the phone immediately and walked us through the three plans. He shared information about additional discounts for seniors and multiyear contracts. We believe SELECT offers the best value for money and have signed up multiple properties for multiple years.

4 years ago

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Mike Taylor Forney, TX

I just signed up with Select Home Warranty so I've only given a 4 star rating at this time. A better review would be after having service for a year. However, the experience I had with their representative, Sol, was outstanding. He searched and went above and beyond to get me the lowest rate for the highest coverage he could find. I'm formerly a customer of Home Warranty of America and the initial contact with Select Home Warrant far supersedes that of HWA. Hopefully after a year of service with SHW I will be able to provide the same or higher rating than I can at day 1. All ratings below are based on the fact that this is day 1 and I don't really have adequate information or experience to provide any higher on the other rating scales that follow this.

4 years ago

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Karica Truebenbach Portsmouth, VA

Abraham called me after I contacted Select online and told me about the excellent level of service Select offers. He also told me of their pricing and the specials they have going on, which ultimately convinced me to purchase a home warranty plan. He was able to work with me as far as payment, which really spoke to me as far as the quality of customer service.

4 years ago

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Elvis Soler Tampa, FL

I have tried other companies over the years and have never enjoyed the service, commitment and professionalism given me by Select Home Warranty from the other companies. They ARE the BEST and I highly recommend them as the top rated home warranty company anywhere! My salesman, Abraham D supplies me with the best deals in comparison to any other company and provides excellent service! Thank you Select Home Warranty for being the great company that you are!

4 years ago

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Bill Webster Payson, AZ

I called in a claim on 12/04/2019 and spoke with Grace and she was very helpful, kind and patient. I should have had the make, model and serial ready for her because she had to wait until I went and got the info for her. She got the claim filed and advised me I would receive confirmation and a contractor contact. I received the confirmation almost immediately and advised I would get contractor reference within 24 to 48 hours. Job well done.

4 years ago

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Lisa brown Long Branch, NJ

I called Select Home Warrenty when my property manager told me to take care of my water tank before I had a flood. After the technician came and inspected it he said it wasn’t broken and they would not do any repair. After I called Select Home Warrenty and explained it to them they gave me a $500 credit towards a new water heater or to repair it.

4 years ago

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neil kappel Louisville, KY

my only experience so far is with my sales person jeff s, i was just looking around on different sites and at that time pretty much had my mine made up to go with choice home warranty, but after talking to jeff he made me a believer that choice was the wrong choice! He explained everything in detail to me so it was a easy to make my mind up.He was very friendly and knowledgeable about the repairs.

4 years ago

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DK Anaheim, CA

Michelle and Andrew were amazing! They explained everything completely, answered my questions and put all the details of our agreement for future services in writing. Top customer service marks to them! The company had a 2nd place rating on my google search, but I think they should be 1st! The cost is less and the service is more than other company - who would choose any other company?!?

4 years ago

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Richard M Dale Columbus, OH

It was a very informative, answered all the questions experience. We were asked if we were retired or in the military which turned out to be very helpful. It was presented without a lot of extreme pressure which we appreciated. All in all it was a good experience and something we have decided is proactive at this point in our lives. The price is very good for the product provided.

4 years ago

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Tom and Michelle Armenta Mesa, AZ

Sept,2019 - Decided to shop around for new H.warranty company. Select Home was one of the that I contacted. I talked to a , Sam M and we compared policy's . My current and Select Home W. ,to my surprise there was a considerable difference in savings. Mr. M helped me go over all that my wife and I were looking for. I thanked him for his patience in answering all of our questions and concern's. We did sign up , thanks again , Sam. :)

4 years ago

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Jaime Derby, KS

I purchased my house 3 months ago and our garbage disposal went out a few days ago. I called Select Home Warrant regarding it. I never was placed on hold and the phone call was around 5 minutes. (Huge plus!) I was told that my claim would be sent to the claims department and if approved I will get an email regarding the step to proceed. I checked my email less than an hour later and I received one. Fast service is a huge thing!

4 years ago