Name: Select Home Warranty
Rating: 1.2

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Denise M. Palmdale, CA

I searched on the internet for a home warranty company, after having my plan expire from my old provider. I was impressed with the rating for Select Home and started the information form. Before I could finish Sam was calling me, asking what was I looking for in home protection. He carefully explained all of my options and before the call was over, I signed up for a new plan. I was so impressed and excited that I referred a friend and co-worker to Sam by the end of the day.

3 years ago

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Julia Los Angeles, CA

I was pleased with the knowledgeable Jonathan S. when he helped me walk through a quote and policy. He spent about 40 minutes working with me on finding the best plan and rate. Due to an unforeseen family decision I had to cancel my policy and thanks to Select Home Warranty's 30 day grace period, I was able to get a full refund on the CC. Jonathan called me to make sure everything was okay and even tried to get me a lower rate which I wish we could have accepted but again, due to a family circumstance we could not. Thank you Jonathan and please know that we will strongly consider Select Warranty for our next policy. The cancellation process could have been easier. I was supposed to receive a notification within 24 hours, but when I called after 36 asking for a refund status, I kept getting transferred from one rep to another 3 times until one of them was willing to look into it. He said the cancellation was 'stuck' and needed to be processed by the 'remorse' department. Ultimately the refund confirmation email took about a week, which I believe to be reasonable.

3 years ago

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Juergen Brinkmann Fresno, CA

When I contacted Select Home Warranty I reviewed the options and various areas of coverage with the sales agent, Ray Sanders. Ray S. represented himself as a very skilled individual, easy to talk to and accommodating in all respects. I had some concerns regarding the integrity of the warranty and he was covering my concerns to the full extend. I can only hope that the rest of the company, i.e. service techs and administrators are as effective and forthcoming!! Sincerely, juergenb

3 years ago

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Ralph Garcia Cypress, CA

I had a positive experience with the sales rep and he even asked a few times if i wanted to save money by charging half today and half later. I refused because i am on social security and know what I can and can not afford. He convinced me that this homeowners policy is better than what i presently have and assured me that the price will be locked in and i would not get any suprised charges, which to me is the greatest benefit a retired or any person could want or expect. Glad to have come aboard and look forward to doing business with your company Select Home Warranty!

3 years ago

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Dave Picken Surprise, AZ

Ray S. was extremely professional and informative during our visit. He answered all my questions and presented the information very well. I hope that the service from Select Home Warranty company will be as complete as Ray was on our conversation. The information Ray shared with me gave me the confidence to trust purchasing Select Home Warranty as my provider.

3 years ago

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Joy Pounders Florence, AL

Sean G. was the man I talked with by home phone. Very knowledgeable about very thing I ask. I have been with Sears for 19 yrs. Just became dissatisfied with them. The only problem with any of the plans is any thing that must be taken off is not included. Almost all people don't have a way to haul the item off. This a BIG concern. I hope I will be pleased. I also have had several people to sign up with you after I told them about you. Thanks so much , Joy Pounders

3 years ago

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Robert Conway Tempe, AZ

The plan seemed very economical and I appreciated the discounts allowed for paying the annual rate rather than the monthly one. The sales agent, Zachary H, was efficient and pleasant to converse with. As promised, he immediately sent me all the warranty details to my email address. Though I have not had a chance to actually use the warranty service yet, I am confident that I will be pleased with any necessary rendered.

3 years ago

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Dong Woo Kim Laurel, MD

Reasonable price. Discount on multi-year contract. Compared with other companies and this seems a great value. Service call fee is $45. Haven't used it yet, but I still have 4 years left. Peace of mind is a big plus, since the warranty covers most appliances and systems in the house. Because of this, I could ignore all the other individual appliance warranty offers.

3 years ago

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J. Huddleston Wichita, KS

I was a customer with another company for 14 years, but dropped them because the were using two other contractors to place a claim. I called and spoke to Alex B. I knew right away that I wanted to use this company because of the excellent deal and his demeanor. Alex was a pleasure dealing with and I just hope that if someone calls customer service, they talk to Alex.

3 years ago

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dlcali29 Needles, CA

I recently purchased a policy (a month ago), so I just passed the 30 day trial contract examination period. I had several questions needing clarification that my sales rep, Ed C., answered to my satisfaction. There was reasonable wait time to reach him and I even decided to purchase optional coverage for an addition item during my conversation with him. I gave 4 stars for company trustworthiness and quality of service only because that needs to be determined, as I have not needed to use the service yet. I have high expectation that it will be 5 star worthy.

3 years ago

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PFMI Questions Van Nuys, CA

This is the second time I've purchased a warranty for one of my business management clients, and the sales reps are amazingly helpful and patient. One of my clients has also used the warranty a couple of times already, and she has been VERY pleased with the level of service and the quality of the contractors they have sent. Would highly recommend!

3 years ago

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Scott Hampton Decatur, GA

THANK YOU ! I just received a much better and worthwhile home warranty plan from Select Home Warranty at a LOWER cost and with MORE coverage. The rep I spoke with, Bruce A., was also super professional, informative, supportive and understanding of my needs to protect my home. I have dealt with 3 different home warranty companies over the last 30 yrs and Select Home Warranty is by far the best. Again-THANK YOU and THANKS to Bruce!

3 years ago

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Dianne Yabuki San Leandro, CA

WOW! I have been SO afraid to do business online because of the MANY unscrupulous people that take advantage of honest, unsuspecting consumers like me. How totally refreshing to talk with Chase R. while I was looking to buy warranty protection for my home appliances. Mr. R. was very patient, understanding, and reassuring to me! His manner made me comfortable and I was able to relax and became confident enough to accept his offer and give him my credit card information! Needless to say, I am now another happy customer... all thanks to Chase R.!! I am very glad I took his call.

3 years ago

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Tippy Necole Shorewood, IL

I had been debating getting a home warranty, since I got my place August 28, 2020. I had been getting bombarded with mail about home warranties. I googled the top home warranties and Select Home Warranty was one that was listed. I started the process online and received a call within the first couple minutes. The Agent answered my questions and put my fears to rest.

3 years ago

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David Novato, CA

Ben was very knowledgable, very helpful in explaining the different options, servcies, costs, service fees, etc. This helped me in making an informed decision. This company was 33% yearly and 75% more ( the annual increase) for the service fee than the company AHS which I had been with for seven years. I had almost no service calls with this company in seven years and if I did the service fee I paid covered 75% of the cost. Thank you Ben! Sorry AHS. Let me see how they perform if I have a service call.

3 years ago

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William Elliott Keller, TX

Agent made several attempts to contact me before we connected. He was totally positive about the company. I have had contracts with several home maintenance companies. Select Home Warranty is highly rated so I expect exemplary service. Agent was able to answer all my questions and provide positive information concerning Select Home Warranty. Hoping for a long and positive relationship.

3 years ago

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Mike Ridges Freeport, IL

I just canceled a previous Home Warranty because of extreme rate hikes, and began searching the internet for Home Warranty Companies. Select was rated A+ and I began to investigate. George S. contacted me, and after he assured me he was a ligitimate representative of the Company, we discussed my options. George explained all the plans available. I saved $52 per month and got better coverage than I had from the previous Company. I would rate George as a 5 star representative of Select Home Warranty.

3 years ago

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Doreen ,

I contacted Alex B. to discuss signing up for a Select Home Warranty Policy. Alex was very helpful in answering all of my questions and clearing up any doubts I had about choosing a home warranty policy. He offered me a very nice discount plus 2 months free, Hopefully I will never have to contact him again...LOL..but if I do I feel confident Select Home will will meet my needs.

3 years ago

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brandon bingham West Jordan, UT

Good representative. Pushed hard to close the deal though and tried to do a few add ons. I wasn't happy that he didn't take no for an answer immediately and that I had to reveal that I didn't have the cash to do it but that is probably what makes him a good salesperson. Just not my style. I usually do not like to deal with any type of salesperson.

3 years ago Edited September 14, 2021

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Jim Dayton, TN

Isaac M is an outstanding representative for Select Home Warranty. With his expertise he lead me through the process of getting appropriate coverage for our home, as well as our rental home. Isaac was able to provide us with some amazing coverage at very, very affordable rates. We’ve been shopping for this type insurance, and have not been able to find the coverage we needed with other company. Select Home Warranty is the place for you!

3 years ago

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Patrick Mac Mahon Chicago, IL

I had gone online to look at Home Warranties. I saw that Select Home Warranty was rated at the top. I was interested in a platinum plan that would last for a year, but I wanted it to start on March 1st. I didn't see the option online so I called the number and the staff member, Richard Z, was very helpful and able to make sure that the contract began on March 1st. It was also grateful that I was not waiting for someone to pick up the line. My call was answered immediately.

3 years ago

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dave wineland Sulphur Springs, TX

the salesperson, Bruce A LISTENED to what I wanted/needed and couldn't afford in a policy. He was able to structure a plan which aforded me the best coverage at the lowest rates locked in for the longest period I could afford up front. YOU CANT BEAT THAT! So IF I need service and THAT experience is as good, I'll continue to be very satisfied. DW in Texas

3 years ago

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gayle schmidt ,

After several transfers I finally got Richard. He is one special guy. Explained everything I needed to have explained in the simplest way possible. He took care of all my questions. I liked the fact that he was especially patient with me (I am old) and didn't try to rush me through so he could answer another phone. Great young man that says a lot about the company. Glad your on line literature wasn't more helpful to me. If it had been I never would have chatted with Richard from New Jersey. Thanks again. He is amazing!

3 years ago

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Bart Naylor Meridian, ID

It does not get any better than to work with Sam M. He is very professional and was able to work with me to meet every expectation that I had. He also was able to explain everything very simply. I have not had someone that even offered an upscale with NO PRESSURE. It made simple sense and I selected the top long term plan. GREAT JOB! I am now going to be able to sleep at night knowing the coverage that my family has.

3 years ago

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mitch Irvine, CA

We just transferred one of our four properties to Select after a disappointing experience with one of your competitors. I was fortunate enough to get Alex B on the phone when i called in. He was knowledgeable, professional and patient with many questions. He was a pleasure to deal with and made me feel like i was the most important customer he had, even though he most likely makes all of his customers feel like that. He is a true asset to your company.

3 years ago

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Steve C. Denver, CO

I would have to say that Select Home Warranty had the better rate and coverage however, when I got a call from George S, the same evening I was doing my online shopping, I felt very comfortable knowing I was making the right choice with his information, special rate offer and attentive listening. He heard my concern with budget and gave me a great rate and coverage. Thanks!

3 years ago

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bill be ,

i looked over several warrenty companies. checked on a few and a couple didn't supply any infomation on there sites, or very little. this was on at least two sites that were reviewed, so i decided to go ahead and check them out. filled out a short form and wallah! called immediately. within a couple of minutes all questions were answerd. took out a policy and still smiling. the rep is very good. thank you.

3 years ago

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Mark Thompson Phoenix, AZ

Just purchased the plan but the customer service individual, Greg T, was wonderful. I had a terrible experience with the company called 2-10 Warranty, and although I hope I never need to use the Select Home Warranty I just purchased, I hope that if I do, that everything Greg said about the coverage is true, because it does sound too good to be true if it is.

3 years ago

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Herbert F. Wise Bentonville, AR

Salesmen Lucas S was very good at helping us make a decision on comparing his policy with the other companies we were looking at. He did not run the other companies down, just answered questions and explained how the item would effect us. He offered to be available to us after we purchased the contract and thoroughly reviewed i,t to answer further questions.

3 years ago

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George J Bovasso Tulsa, OK

I contacted Select Home warranty to discuss their plans and I had several questions I needed to have answered. The sales representative (George S) was professional, polite and knowledgeable. He answered all of my questions and thoroughly explained the variously plans and fees. He also explained the advantages of their extended warranty plans and I elected to accept the 5 year plan.

3 years ago

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Denis Gartland ,

Just signed up this morning with Select Home Warranty for the Platinum Service Plan. The phone representative was Chase R, and he was very professional and most helpful in selecting the most appropriate plan for our situation. He provided me with a number of product and payment plans to fit our living situation perfectly. Looking forward to having the peace of mind that this provides our family.

3 years ago

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Patty Hutchins Cary, NC

I had a great experience/conversation with Belinda tonight. I needed a warranty plan for our home. She walked me thru it all and realized I was a senior citizen, so offered the VIP PACKAGE. I will be saving $200 a year, plus have a lower deductible. I look forward to seeing how happy I am with Select Home Warranty. I’ll know when something breaks down and I need to make a claim. Thanks, Belinda.

3 years ago

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Sharon O'Fallon, MO

Lucas was courteous, respectful and knowledgeable with all of the information he was sharing or questions that I asked. The services that were offered were practical and when I needed an extra unit/out building added, he was able to do so high other companies do not think outside of the box and offer. I’m looking forward to an uneventful year but if tragedy strikes, I am confident of follow through to meet the need.

3 years ago

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Shirley Roanoke, VA

I had been pondering securing a home warranty for awhile. I made up my mind to actually initiate it today. Two companies had been highly recommended per my search, but my first inquiry with the company that was listed first did not go well at all. The representative was totally rude so I contacted Select Home Warranty. Steven K thank you so much for your pleasantry and patience. I’m enrolled!!

3 years ago

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Gladys-Aressia Jackson Long Beach, CA

Mr. Jake H provided me with “Exceptional” Customer Service. Being a “disabled senior” citizen; I appreciate how Jake H, was very professional, respectful and patient with answering my many questions. He also informed me with the diversified options offered by the Senior Program. I appreciate the fact that SELECT is a great company. Jake, you are an ASSET to SELECT. Thank you very much. Ms. G.A. Jackson Phoenix, Arizona

3 years ago

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Kathleen Livermore, CA

I was promptly contacted by a representative, Jake H for my online inquiry I made. He was very helpful, friendly, yet professional and clearly explained the warranty and it's costs. No high pressure, providing cost saving options. No gimmicks, very straightforward. Jake instilled a confidence about the company and its service that made me feel good about my purchase decision. I am actually excited to use the warranty service when the time comes.

3 years ago

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Frank P. Bernarducci Hampton, NH

Ben T did an excellent job of explaining the service. I will do my best to cooperate with the service people and am hoping that experienced service people will respond quickly when the occasion occurs. I truly hope that the service is as good as it sounds. If so, it certainly would be a relief to ageing homeowners who no longer have the energy nor possess the skills to deal with such labors after doing so for over 50 years. Ben sounded like a man I could trust and I did so by signing up for a 6 year program.

3 years ago

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Maria N Fagundes Elk Grove, CA

your sales representative. Bryan O was very friendly, positive, well informed, and did his very best to provide me with the all the details required for me to make the best decision based on my needs and requirements. Bryan deserves the highest rating possible. [5] I'm sorry I did not check out the company I'm currently using prior to using them. What impressed me most about your company was the overall rating, and the fact that I can speak to a person rather than a computer.

3 years ago

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Jackie Coe Parrish, FL

After reviewing the reviews on Google, I was impressed with the pricing, flexibility and options that Select Home Warranty offered. The representative, Allen was very informative and knowledgeable about the products covered under the warranty and provided his information for any future questions or concerns that I may experienced during the process. The flexibility in monthly payments, customer service available 24/7 when scheduling service calls convinced me that this was the right warranty program. Looking forward to having peace of mind with Select Home Warranty.

3 years ago

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Otelo La Puente, CA

My sales agent Ben T has been very helpful in the buying process. Even after they received payment my questions and phone calls were answered quickly and diligently. Now I am just looking forward to using the home warranty and writing a more detailed review about the service, but from what I read online it seems to be great. Will update in a few months. Thanks!

3 years ago

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Susan Ward Denver, CO

I called and spoke with Jamie C today 11-9-2020. He informed me of all the programs Select Home Warranty offers. He listened to, and answered, all my questions and concerns. I am a senior citizen was very nervous. He helped me choose the best plan for me in a kind and understanding way. If any of you are looking for this type of coverage, I believe you will be happy with their coverage. Thank you Jamie.

3 years ago

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Peter Darby Abbott Centreville, MD

Thanks to Jonathan S this morning for his professional responses to my many questions about Select Home Warranty service plans. As a result of our discussion, I enrolled for an extended, 5 year program with potential savings of over $300 per year. Based on SHW's highly rated performance, I am confident that we will enjoy superior service to that we have received from AHS.

3 years ago

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Bonnie Buckeye, AZ

Have not yet had a claim but the rep on the phone was thorough and explained everything completely. He asked if I had "senior" status and was able to offer an additional discount. I contacted Select because I got a renewal notice from my current warranty company and I felt the premium was pretty high and covered things I didn't need or want to pay for. Thanks to Jake, my rep, I now have a locked in rate for life which is less than half of the one year renewal from the company I have now and with coverage which is more appropriate to my needs.

3 years ago

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Denise H. Hollywood, FL

From the first time that I was contacted by Ben T With an offer that I could not turn down on October 22nd from Select Home Warranty I knew that this was a company that I wanted to use to cover my home appliances! Than today David W came through for me by his extended efforts to meet my needs in addition to Ben’s great offer to close the deal! They were very professional and I am very satisfied with the customer service that they provided me! Thank you again for all your help!

3 years ago

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Lois Crawford Arcata, CA

I have been putting off getting this service for a very long time! About five years I would say. Today I finally decided it was something that needed to be taken care of. I filled in the questionnaire and within a few minutes I received a call from Moe H and he was so helpful and I was so thankful. Moe was not pushy at all and I felt so grateful for his knowledge of how this works. I would give him a “10” if I could. Thank you!!!!

3 years ago

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Asdghig Kitay Roseville, CA

I received a phone call, following my inquiry in internet from Mr. Allan S. He is very professional and after talking with him, I switched my two contract from First America Home Warranty to Select Home Warranty. He sounds very knowledgeable in this field. I hope I will be satisfied with your services in the future. I have not heard very good revue from friends about Select home Warranty, but Mr. Allan S made such an impression that I switched my warranty company. Your company should be proud to have such an employee.

3 years ago

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Kevin Wheatley Birmingham, AL

I spoke with Steven K and I was very pleased with the care I received. He explained the plan, and the process to me along with the price quote. I also explained to him my issue with my current Home Warranty and he gave me contact info to call back when that service has been terminated. I feel that I have made the right choice in switching to Select. Thank you Steven and thank you Select. I look forward to a great partnership.

3 years ago

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Peggy A Mayfield Hopkinsville, KY

The first thing that I noticed was the over all rating of 9.4. I decided to check out what services were offered and review pricing. I decided on the Platinum Care Plan. While still debating as to whether or not to sign up or think about it overnight, I received a phone call from Mr. Greg T-Select Home Warranty. We discussed the plan I had chosen, options and pricing. I was impressed with his vast knowledge, the affordable pricing and decided to go ahead and sign up today. Thank you Mr. T for the call!!

3 years ago

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Spock Marshall, MI

It was quick and easy to sign up. Tom B explained all my options and was top notch when it comes to customer service. I've been in Customer Service and have taught customer service for many years. Tom did everything correctly. The only company to actually leave a coherent message on my voicemail. I really like my experience so far. Keep up the great work! Simply Amazing Experience!

3 years ago

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Leo San Diego, CA

So far, so good! From the start sales representative, Greg T discussed with me what I was looking for, talked to me about the Select Home Warranty company, and my options for the service. Greg has great knowledge of the product he sells, attitude and answered all my questions. With the clear understanding of my needs he recommended me the warranty options for my multi-property contracts that I accepted. Great job Greg! Thanks

3 years ago