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Select Home Warranty

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6.3

Overall Score

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Marion W Burge Kinston, NC

The sales rep, Alan S with whom I spoke for Select Home Warranty was very knowledgeable and helpful. He satisfactorily explained the warranty plan that I was interested in purchasing. He was very courteous and was not overbearing in trying to sale me something that I did not want.

3 years ago

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joseph g alfieri Sumter, SC

Lucas was very knowledgeable about all options available to us. I was NOT interested in buying a multi-year plan because, financially, we cannot afford it at this time. Lucas understood this and did not try to push me (too hard) to a Plan that works for us.

3 years ago

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TLP Vend-Fit Fredericksburg, VA

Mark J was very professional and helpful. The plan is better than the one I had for my second home, so I purchased it at a great price. I'm saving about $25 a month over my previous warranty plan. Thank you for your service.

3 years ago

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marina ryvkina ,

Great staff. Noah C very explicitly explained to me all terms and conditions and very professionally answered all my questions. So, I decided to sign up for 3-years contract, instead of 1-year, as I planned from the beginning.

3 years ago

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Angela Sacramento, CA

they were very quick to call and offer assistance as I was trying to figure out what products to sign up for. I would have loved to sign up for a whole year as I would have saved a lot more money but I wasn't in a position to do that now. Ray did a great job assisting with what I needed

3 years ago

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Jojo ,

Haven't used the service yet, this is for the sales call. Good discounts they are offering but took me 2 calls to get a competitive rate. I do like this company uses domestic call centers and not overseas so the communication can be more effective and efficient. There was a mistake in the billing, different than what I was quoted. I trust it should be fixed now.

3 years ago

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BarbF Phoenix, AZ

Sam M was very informative which helped me make my decision on a plan most advantageous to my needs. He was very patient responding to all my questions. Found me all possible discounts. Extremely knowledgeable courteous and helpful. I am looking forward to having my home serviced by Select Home Warranty. Thank you!

3 years ago

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David Norum Atascadero, CA

I am giving 4 because I just got the warranty yesterday and of course have not had the opportunity to use the benefits so to give it 5 would be ridiculous at this point. But the sales rep I spoke with on the phone, I believe his name was Steven, made a very low key low pressure offer to extend my program over multiple years to decrease my payments and increase my benefits. I appreciated his very professional, respectful approach and decided to take advantage of the great program.

3 years ago

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Chad Gelhaar Phoenix, AZ

Daniel C CCR rep, was knowledge and professional. He gave no pressure regarding the warranty sale and additional options. He provided details and wonderful assistance, without which I would NOT have purchased the coverage! Many thanks!

3 years ago

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Steve Irvine, CA

Customer service representative, Richard Z, assisted me on getting the best purchase plan available. He told me about several plans, and explained it to me the plan I should get for the money, which at the end saved me money and got the best plan. I have American Home Shield

3 years ago Edited September 14, 2021

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Rohel Mahmud Herndon, VA

worked with Chase R. called me on his own, explained the major concern I had with my current provider and how Select Home Warranty is different. Was up front about their yearly cap. Gave a discount that matched my prior coverage. Was done in 10 mins.

3 years ago

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Vivian Wiggins Berkeley, CA

I spoke with Sam M who was very knowledgeable. Mr. M gave a great description to the policy I was interested in purchasing (as a new home buyer). He sensed my hesitation on the cost and preceded to inform me of a better plan which includes a discount for senior citizens. Sam M is knowledgeable and it was pleasure speaking with him. He is an asset to Select Home Warranty. Based on the conversation I had with Sam I would give SHW 5-star rating. However, I reserve the right of rating the entire company after I have had service request.

3 years ago

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Mollie Corbett Shreveport, LA

Signing up was seamless and I got an IMMEDIATE follow-up call from Ed to confirm the plan, make sure I got the best rate, and answer any of my questions. I found SHW on 4 reputable web sources--in the top 5 at least for all 4.

3 years ago

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Celestine Moore St Louis, MO

Bruce A was the greatest. He knew that I was slow and he allowed time for me to write and get my credit card, He explained all options for my limited income. Never became flustered when I refused to accept his plans. Email came quickly. Made me feel good about my decision to join your company.

3 years ago

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John Daly City, CA

First time signing up for a home warranty program. Did some research and knew which company I wanted to go with. Got some good discounts, Tom the service associate was very helpful, explained everything thoroughly, very satisfied with the overall purchase of the warranty program so far.

3 years ago

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Araceli Pinto King City, CA

George S went above and beyond on helping us choice the right home warranty. Customer service like I’ve never seen very patient always a big plus. Felt no pressure in choosing or even buying from select home warranty.Overall best customer service experience so far. Give this guy a raise.

3 years ago

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HappyCustomer! Upland, CA

Excellent experience with buying a plan thanks to Peter G. He was very knowledgeable, explained everything and answered all my questions. He helped me get a plan that was much better than I originally anticipated. I'm very happy with the plan's coverages. Most of all, he was really nice and easy to talk with. Thankyou Peter.

3 years ago

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rayna baldwin Sacramento, CA

I inquired online about a home warranty. Ian called me with 5 min. He was professional and helpful to answer my questions. I feel he gave me the best deal possible which was much lower than other companies. I'm very happy with the service Ian A gave me.

3 years ago

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chambersrw El Paso, TX

Signed up today with Mitch C. Gave me a better plan than available on the internet. I am now worry free about home appliances and systems for 6 years. And if we move, it’s transferable to our next home. I don’t have to worry about rate increases. It’s all locked in at this years rate.

3 years ago

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MKT Tucson, AZ

I received a detailed description of the program and features by the agent, Lucas S. It appears this program is inclusive and will give us peace of mind in our home with the multi year plan covering appliances and systems. I also appreciate the fact that I will have a designated representative that I can call should a problem or question arise.

3 years ago

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Adriana Robar San Diego, CA

Getting a quote was easy and the representative did a great job explaining the coverages and costs. When I spoke to the representative, by the name of Same, he was very knowledgeable and was able to provide a discount on multiple properties.

3 years ago

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Julie Madrigal Phoenix, AZ

Alan S was great to work with and gave me information needed to make my decision. I cannot rate Select Home Warranty as of yet because I have not had to use them yet. But as for signing up and getting the best deal. Again Alan S was great

3 years ago

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Katerina Pothoulakis Buford, GA

I was shopping for a new home warranty and I called Select Home to see what they could offer and at what price. Mark J was a wonderful representative who answered all my questions, offered me a great deal on a 6 year coverage and I know will be there for us in case we have any issues with our policy. Thank you so much for the great experience.

3 years ago

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Mahesh East Brunswick, NJ

Sol A.B explained the policy in detail by knowing my requirements and provided excellent service in terms of providing information which I needed and looking for with offering additional discounts.Thanks!. I would definitely recommend his services.

3 years ago

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Kathleen Switzer El Dorado Hills, CA

I have been very disappointed with my current Home Warranty company and have just switched to Select Home Warranty which will provide better service at a far more reasonable cost. The sales agent who helped me was Richard Z. He was very courteous and knowledgeable and helped me find the best policy for our home.

3 years ago

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Ivars Loce Whiting, NJ

Jake walked me through the home coverage and convinced me that I should look no further. Next month my old coverage will end because it was not worth the money that I had paid out. Jake also set up a much better deal than I thought possible by anyone else.

3 years ago

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Elizabeth Woodbridge, VA

I’ve just enrolled with Select Home Warranty service today, and I must say the enrolling experience was very pleasant-Mr. Jake H had been helping all the way, explaining everything to me with great patience since I am the first time home warranty buyer, and finally he provided me with a great deal! I do appreciate his professionalism!

3 years ago

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Mary Swain Michigan City, IN

From the beginning of my phone call . Until the end. Sol gave me an Excellent customer experience. He answered All my Questions. Sol was very pleasant. I'm kicking myself for not calling sooner. Thank You Sol. YOU made my decision to join your company. So Easy.

3 years ago

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Sandra Persson Kerrville, TX

Tom B bent over backwards trying to find a plan that fit our needs and into our budget. After taking into consideration many avenues and "benefits" he was able to hands down beat out the plan that we had recently purchased {Totally wrong Plan}. Tom deserves 5 stars BUT alas we have not experience the promptness or quality of service yet and really need to withhold a star until then---We had some bad luck with our coverage over the last 3 years with another company with slow and poor service. We are looking forward to high quality with Select Home Warranty.

3 years ago Edited September 14, 2021

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DWells Sunnyvale, CA

Wow, Mitch your amazing thank you for going over this policy with me to make sure I understood fully what to expect. The Snout plan you enrolled me in was awesome. Thank you again for a "WOW" customer service experience. What a lucky company to have you!!

3 years ago

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Mark Velarde Kaneohe, HI

Great experience. Lucas was very good at explaining the details of each plan. No BS or pressure to buy a plan that we didn't need. We only needed a low tier plan for a rental property and he still bothered to find discounts that would apply to us. When the current contract for our residence expires, we will likely switch to SHW.

3 years ago

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Jacalyn Wilson Bear, DE

Richard Z in customer service was extremely helpful in setting up my new home warranty. He explained what my warranty covers under the Platinum Care Plan, my contract term, and service call fee. He made sure my contract was emailed to me promptly for my review.

3 years ago

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Dawn Johnson West Palm Beach, FL

Alan S was very nice and provided great customer service. He answered all my questions, provided me a great deal and an even better deal for 3 years plus 6 months free. Great service call fee and a locked in rate. Provided all options to save me money in the long run. Thank you much Mr. S

3 years ago

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Prides Casa Grande, AZ

When I talked to Daniel he was very personable. He seemed to want to help me, not just put aanother notch on his belt. He went out of his way to make sure I received all of the discounts I was entitled to. When there was a glitch setting up the payments he worked with me to overcome the glitches.

3 years ago

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William M Harris Savannah, GA

I appreciated the rapid response of the company rep. I was still on the website comparing pricing when I received a call from him. What I did find unpleasing was the non-warning that he would be contacting me by phone. With the large number of unsolicited phone calls from unknown numbers, I seldom answer unknown calls. I had expected an introductory email before the call but all was well. The rep. Jeff S, was polite and listened to my needs and responded accordingly. He explained what I was to expect by email and the 30 day waiting period.

3 years ago

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Richard E Lockwood Woodway, TX

Peter G (sales rep) did a great job explaining the service product and offering a very competitive deal. I now have an expanded service but at a lower cost. Can only hope I have an equally positive experience when I in fact need to use the service.

3 years ago

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KBoehemr Pensacola, FL

The salesman on the phone was very knowledgable and helpful in setting up my new policy. He was able to include everything I wanted and offer a discount. Much better than the last company I just canceled. Looking forward to working with Select Home Warranty.

3 years ago

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garrett fedorka ,

I just signed up today and I spoke to Ray S. very friendly, knowledgeable and helped me make the best decision that suited my needs while also saving me money. Thank you Ray and hopefully I won't need to use but in case I do at least I feel comfortable knowing I won't get hit with a huge out of pocket expense unexpectedly.

3 years ago

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Christine Travers Visalia, CA

I have had nothing but trouble with another service. Mr. Ed C answered all of my questions and gave me a great run down as to what I can expect should I need to call for service. I appreciate knowing ahead of time what to expect.

3 years ago

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Melinda Dixon Bellefontaine, OH

My customer representative was Richards or Nini. He was excellent! He answered all of my questions, and I had many! He was thorough kind, and patient. He explained the benefits to enrolling in the five-year plan which I graciously accepted.

3 years ago

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RJ Calhoun, LA

After talking to other top home warranty companies, I decided to purchase from Select Home Warranty, Peter G was a better sales person than other companies’, he was patient, and gave me a better deal! Last year I was paying about the same amount just for a few appliances, this year Select Home Warranty covered my whole house!

3 years ago

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E. L. Hatton Granbury, TX

I had a very good experience with Lucas S. He took a great deal of time explaining all levels Select home warranty offers in each plan. I have had mostly disappointing experiences with other home warranty plans. He throughly answered all my questions. I feel confident at the point that I will satisfied with Select.

3 years ago

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GERLANDA D REYES Oceanside, CA

Sol A.B. is an excellent representative for the company. He presented the offers in clear way and made sure he offered what would be the best plan, by matching our profile with what's available to us. He made it so easy for us to decide so we signed up!

3 years ago

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Debbie Snyder San Diego, CA

The main reason we picked SHW was because they were the only company that had a person contact us. Lucas S is friendly and answered my questions, He also was patient with us as we had family situations delay our making a decision.

3 years ago

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Caraly Alvarez Hamtramck, MI

Ryan was able to give me a better deal. Im very pleased and happy. Ryan called me right away and was able to give me other options which turned out to be even better than what I originally signed up for. Great customer service.

3 years ago

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rick and lily Hudson, OH

we spoke with Zach who was extremely helpful. he answered all our questions clearly and was professional in every aspect of our conversation. I highly recommend this gentleman for any information required before enrolling with SHW.

3 years ago

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T Fisher Saint Leonard, MD

I just signed up with Select Home Warranty and was very pleased with the process. My contact, Alan S, was polite and thorough in explaining my options - without being pushy- which I greatly appreciated. I will definitely recommend Select Home Warranty to my friends and family looking for a home warranty company.

3 years ago

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Alisicia Houston, TX

Richard Z was a delight to soak with. He made the experience quick and easy. He covered the plan options I had available to me and answered all of my many questions. I hope all of the agents are as helpful and insightful as he is.

3 years ago

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BERNARD ROONEY West Covina, CA

Ralph S was very knowledgeable about SHW warranties, and he explained/answered my questions in detail, and to my satisfaction. That is why I became a new customer of SHW. PLUS, Ralph's questions gave him the info he needed about me to offer me SHW's most reasonable long term warranty at a very low cost, which I greatly appreciated.

3 years ago

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Donald Mcwilliams Sun City, AZ

I talked with Select Home Warranty representative Sean G. He was very helpful, knowledgeable, professional and courteous! I received a better plan because of being a veteran and I always support companies that honor our veterans.

3 years ago