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Select Home Warranty

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6.3

Overall Score

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Don Paul Brentwood, CA

I was very pleased with the offer Isaac presented to me, and feel like I received a great deal for my Home Warranty. He was very professional and enjoyable to work with, and made sure we received the best deal he could offer. Thank you Isaac!

2 years ago

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Rick S. Houston, TX

Steven was very quickly able to determine what plan would work best for my needs. He was also able to get me the best promotion available and let me know all the fine print very quickly. This company got my attention because of it's online positive review, and my sign up process was quick and easy. Lowest trade call fees I could find.

2 years ago

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Patty Kennesaw, GA

I called to inquire about their home warranty protection and spoke with Mark J. He explained how their program works to my satisfaction so I enrolled for five years. Mark assured me that I could call him with any questions or concerns any time. He also directed me to the "senior" plan which saves me a lot of money. His advise was much appreciated.

2 years ago

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Linda Hornback Louisville, KY

My husband of 55 yrs passed away this past September. I'm a senior on a fixed income and Ed gave me a great deal. And, he wasn't pushy. I was drawn to this company because of there excellent rating. Time will tell when I need the service just how good they are. I would recommend their company to those looking for a home warranty.

2 years ago

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Roslyn Siegel Somerset, NJ

Ben T was very informative and knowledgeable about the warranty. He took his time answering all of our questions and explaining details. We are very happy with the sales end and hopefully will remain as happy with the performance end.

2 years ago

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M Stennett Augusta, GA

I had a wonderful experiencing talking with Andrew S, he followed up with emails to make sure I understood the different plans and I was able to choose the Platinum plan. It's very reassuring to know when a company reaches out to you and as well as follow up after conducting business.

2 years ago Edited September 14, 2021

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Michael Wells Springfield, MO

I just purchased the warranty so I can only speak to this experience. I appreciate that I was able to speak to someone in the U.S. and could clearly understand him. This also was the only company that let me read the coverage before paying them. I have already recommended them to family members

2 years ago

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Ivy Cordero Fresno, CA

I was very satisfied with the purchase I made. The representative Richard Zoneene, was very knowledgeable, polite, friendly, patient, and honest, which I highly appreciate. I was in doubt at first, but after speaking to Richard I felt confident.

2 years ago

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Jayesh Acharekar Simi Valley, CA

My experience talking with 'Jeff S' was excellent. He was very attentive and offered me the best rate possible. He lowered the call fee to the minimum offered. I went ahead and signed the deal for 3 years with additional 6 months free. To me, this is the best offer. Thank you Jeff, strongly recommend you!

2 years ago

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Christiann Brown Riverview, FL

I just signed up for service through Jake who was very friendly and knowledgeable. He did an excellent job of helping me to determine the right service for my home and making sure I knew of all the offers the Company was advertising.

2 years ago

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Kumaraswamy Nandipati Dublin, CA

It is a very pleasant on call with Mark J and helped me to understand warranty plans and good deal going over 5 year warranty plan. I am thankful to him and I wish the service quality will be good when in need. thank you, Swamy.

2 years ago

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Dianna Sawyer ,

I spoke with a gentleman by the name of Jamie C, he was courteous, patient, knowledgeable. In addition, he was able to find and apply more discounts at a cheaper rate over more months. I will definitely recommend Jamie C to my friends and family asking them to let him know they were referred to him by me. Two thumbs UP for Jamie.

2 years ago

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Lois Scardina Manteca, CA

Just purchased Select Home Warranty. From Greg T. He did a great job explaining all that was covered and all the options. Also explained the payment plans available. Never having purchased this plan before we now feel confident it was the right thing to do. Thanks Greg T for all your help.

2 years ago

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Geryl Fields ,

Sean G, sales person, was very polite and pleasant to talk to. He explain the program and presented several service options available. I was please with the outcome and look forward to having an enjoyable experience with the company.

2 years ago

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Marion W Burge Kinston, NC

The sales rep, Alan S with whom I spoke for Select Home Warranty was very knowledgeable and helpful. He satisfactorily explained the warranty plan that I was interested in purchasing. He was very courteous and was not overbearing in trying to sale me something that I did not want.

2 years ago

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joseph g alfieri Sumter, SC

Lucas was very knowledgeable about all options available to us. I was NOT interested in buying a multi-year plan because, financially, we cannot afford it at this time. Lucas understood this and did not try to push me (too hard) to a Plan that works for us.

2 years ago

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TLP Vend-Fit Fredericksburg, VA

Mark J was very professional and helpful. The plan is better than the one I had for my second home, so I purchased it at a great price. I'm saving about $25 a month over my previous warranty plan. Thank you for your service.

2 years ago

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marina ryvkina ,

Great staff. Noah C very explicitly explained to me all terms and conditions and very professionally answered all my questions. So, I decided to sign up for 3-years contract, instead of 1-year, as I planned from the beginning.

2 years ago

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Angela Sacramento, CA

they were very quick to call and offer assistance as I was trying to figure out what products to sign up for. I would have loved to sign up for a whole year as I would have saved a lot more money but I wasn't in a position to do that now. Ray did a great job assisting with what I needed

2 years ago

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Jojo ,

Haven't used the service yet, this is for the sales call. Good discounts they are offering but took me 2 calls to get a competitive rate. I do like this company uses domestic call centers and not overseas so the communication can be more effective and efficient. There was a mistake in the billing, different than what I was quoted. I trust it should be fixed now.

2 years ago

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BarbF Phoenix, AZ

Sam M was very informative which helped me make my decision on a plan most advantageous to my needs. He was very patient responding to all my questions. Found me all possible discounts. Extremely knowledgeable courteous and helpful. I am looking forward to having my home serviced by Select Home Warranty. Thank you!

2 years ago

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David Norum Atascadero, CA

I am giving 4 because I just got the warranty yesterday and of course have not had the opportunity to use the benefits so to give it 5 would be ridiculous at this point. But the sales rep I spoke with on the phone, I believe his name was Steven, made a very low key low pressure offer to extend my program over multiple years to decrease my payments and increase my benefits. I appreciated his very professional, respectful approach and decided to take advantage of the great program.

2 years ago

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Chad Gelhaar Phoenix, AZ

Daniel C CCR rep, was knowledge and professional. He gave no pressure regarding the warranty sale and additional options. He provided details and wonderful assistance, without which I would NOT have purchased the coverage! Many thanks!

2 years ago

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Steve Irvine, CA

Customer service representative, Richard Z, assisted me on getting the best purchase plan available. He told me about several plans, and explained it to me the plan I should get for the money, which at the end saved me money and got the best plan. I have American Home Shield

2 years ago Edited September 14, 2021

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Rohel Mahmud Herndon, VA

worked with Chase R. called me on his own, explained the major concern I had with my current provider and how Select Home Warranty is different. Was up front about their yearly cap. Gave a discount that matched my prior coverage. Was done in 10 mins.

2 years ago

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Vivian Wiggins Berkeley, CA

I spoke with Sam M who was very knowledgeable. Mr. M gave a great description to the policy I was interested in purchasing (as a new home buyer). He sensed my hesitation on the cost and preceded to inform me of a better plan which includes a discount for senior citizens. Sam M is knowledgeable and it was pleasure speaking with him. He is an asset to Select Home Warranty. Based on the conversation I had with Sam I would give SHW 5-star rating. However, I reserve the right of rating the entire company after I have had service request.

2 years ago

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Mollie Corbett Shreveport, LA

Signing up was seamless and I got an IMMEDIATE follow-up call from Ed to confirm the plan, make sure I got the best rate, and answer any of my questions. I found SHW on 4 reputable web sources--in the top 5 at least for all 4.

2 years ago

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Celestine Moore St Louis, MO

Bruce A was the greatest. He knew that I was slow and he allowed time for me to write and get my credit card, He explained all options for my limited income. Never became flustered when I refused to accept his plans. Email came quickly. Made me feel good about my decision to join your company.

2 years ago

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John Daly City, CA

First time signing up for a home warranty program. Did some research and knew which company I wanted to go with. Got some good discounts, Tom the service associate was very helpful, explained everything thoroughly, very satisfied with the overall purchase of the warranty program so far.

2 years ago

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Araceli Pinto King City, CA

George S went above and beyond on helping us choice the right home warranty. Customer service like I’ve never seen very patient always a big plus. Felt no pressure in choosing or even buying from select home warranty.Overall best customer service experience so far. Give this guy a raise.

3 years ago

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HappyCustomer! Upland, CA

Excellent experience with buying a plan thanks to Peter G. He was very knowledgeable, explained everything and answered all my questions. He helped me get a plan that was much better than I originally anticipated. I'm very happy with the plan's coverages. Most of all, he was really nice and easy to talk with. Thankyou Peter.

3 years ago

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rayna baldwin Sacramento, CA

I inquired online about a home warranty. Ian called me with 5 min. He was professional and helpful to answer my questions. I feel he gave me the best deal possible which was much lower than other companies. I'm very happy with the service Ian A gave me.

3 years ago

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chambersrw El Paso, TX

Signed up today with Mitch C. Gave me a better plan than available on the internet. I am now worry free about home appliances and systems for 6 years. And if we move, it’s transferable to our next home. I don’t have to worry about rate increases. It’s all locked in at this years rate.

3 years ago

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MKT Tucson, AZ

I received a detailed description of the program and features by the agent, Lucas S. It appears this program is inclusive and will give us peace of mind in our home with the multi year plan covering appliances and systems. I also appreciate the fact that I will have a designated representative that I can call should a problem or question arise.

3 years ago

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Adriana Robar San Diego, CA

Getting a quote was easy and the representative did a great job explaining the coverages and costs. When I spoke to the representative, by the name of Same, he was very knowledgeable and was able to provide a discount on multiple properties.

3 years ago

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Julie Madrigal Phoenix, AZ

Alan S was great to work with and gave me information needed to make my decision. I cannot rate Select Home Warranty as of yet because I have not had to use them yet. But as for signing up and getting the best deal. Again Alan S was great

3 years ago

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Katerina Pothoulakis Buford, GA

I was shopping for a new home warranty and I called Select Home to see what they could offer and at what price. Mark J was a wonderful representative who answered all my questions, offered me a great deal on a 6 year coverage and I know will be there for us in case we have any issues with our policy. Thank you so much for the great experience.

3 years ago

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Mahesh East Brunswick, NJ

Sol A.B explained the policy in detail by knowing my requirements and provided excellent service in terms of providing information which I needed and looking for with offering additional discounts.Thanks!. I would definitely recommend his services.

3 years ago

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Kathleen Switzer El Dorado Hills, CA

I have been very disappointed with my current Home Warranty company and have just switched to Select Home Warranty which will provide better service at a far more reasonable cost. The sales agent who helped me was Richard Z. He was very courteous and knowledgeable and helped me find the best policy for our home.

3 years ago

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Ivars Loce Whiting, NJ

Jake walked me through the home coverage and convinced me that I should look no further. Next month my old coverage will end because it was not worth the money that I had paid out. Jake also set up a much better deal than I thought possible by anyone else.

3 years ago

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Elizabeth Woodbridge, VA

I’ve just enrolled with Select Home Warranty service today, and I must say the enrolling experience was very pleasant-Mr. Jake H had been helping all the way, explaining everything to me with great patience since I am the first time home warranty buyer, and finally he provided me with a great deal! I do appreciate his professionalism!

3 years ago

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Mary Swain Michigan City, IN

From the beginning of my phone call . Until the end. Sol gave me an Excellent customer experience. He answered All my Questions. Sol was very pleasant. I'm kicking myself for not calling sooner. Thank You Sol. YOU made my decision to join your company. So Easy.

3 years ago

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Sandra Persson Kerrville, TX

Tom B bent over backwards trying to find a plan that fit our needs and into our budget. After taking into consideration many avenues and "benefits" he was able to hands down beat out the plan that we had recently purchased {Totally wrong Plan}. Tom deserves 5 stars BUT alas we have not experience the promptness or quality of service yet and really need to withhold a star until then---We had some bad luck with our coverage over the last 3 years with another company with slow and poor service. We are looking forward to high quality with Select Home Warranty.

3 years ago Edited September 14, 2021

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DWells Sunnyvale, CA

Wow, Mitch your amazing thank you for going over this policy with me to make sure I understood fully what to expect. The Snout plan you enrolled me in was awesome. Thank you again for a "WOW" customer service experience. What a lucky company to have you!!

3 years ago

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Mark Velarde Kaneohe, HI

Great experience. Lucas was very good at explaining the details of each plan. No BS or pressure to buy a plan that we didn't need. We only needed a low tier plan for a rental property and he still bothered to find discounts that would apply to us. When the current contract for our residence expires, we will likely switch to SHW.

3 years ago

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Jacalyn Wilson Bear, DE

Richard Z in customer service was extremely helpful in setting up my new home warranty. He explained what my warranty covers under the Platinum Care Plan, my contract term, and service call fee. He made sure my contract was emailed to me promptly for my review.

3 years ago

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Dawn Johnson West Palm Beach, FL

Alan S was very nice and provided great customer service. He answered all my questions, provided me a great deal and an even better deal for 3 years plus 6 months free. Great service call fee and a locked in rate. Provided all options to save me money in the long run. Thank you much Mr. S

3 years ago

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Prides Casa Grande, AZ

When I talked to Daniel he was very personable. He seemed to want to help me, not just put aanother notch on his belt. He went out of his way to make sure I received all of the discounts I was entitled to. When there was a glitch setting up the payments he worked with me to overcome the glitches.

3 years ago

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William M Harris Savannah, GA

I appreciated the rapid response of the company rep. I was still on the website comparing pricing when I received a call from him. What I did find unpleasing was the non-warning that he would be contacting me by phone. With the large number of unsolicited phone calls from unknown numbers, I seldom answer unknown calls. I had expected an introductory email before the call but all was well. The rep. Jeff S, was polite and listened to my needs and responded accordingly. He explained what I was to expect by email and the 30 day waiting period.

3 years ago

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Richard E Lockwood Woodway, TX

Peter G (sales rep) did a great job explaining the service product and offering a very competitive deal. I now have an expanded service but at a lower cost. Can only hope I have an equally positive experience when I in fact need to use the service.

3 years ago