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First American Home Warranty

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8.1

Overall Score

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Richard Aldersley

No claims yet but communication is great

4 years ago

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Reply from First American Home Warranty

Hi Richard. We appreciate your feedback. Have a great day.

Apr. 2nd, 2020

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Stephanie

I love having the home warranty, but the contracted company FAHW uses in my area is not reliable

4 years ago

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Reply from First American Home Warranty

Hi Stephanie. We do apologize for any inconveniences you may have experienced. We appreciate your feedback as we are always looking to better our company and your feedback is a valuable part of that process. Thank you. Have a good day.

Apr. 6th, 2020

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Henry Runge

Have always taken care of our claims in a timely manner

4 years ago

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Reply from First American Home Warranty

Hello Henry, we appreciate your feedback. Thank you.

Apr. 3rd, 2020

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Mickie

Had 2 different home owners polices. FAHW was the best of the 2

4 years ago

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Reply from First American Home Warranty

Thank you Mickie, for your feedback. Have a great day.

Apr. 3rd, 2020

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Julio

Good work but it took a lot of time to come and do work.

4 years ago

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Reply from First American Home Warranty

Hello Julio, we do apologize for any inconveniences you may have experienced with the handling of your claim. We would also like to thank you for your feedback as we are always looking for ways to better our company. Thank you and have a great day.

Apr. 3rd, 2020

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Chris

Good experience, prompt service and response

4 years ago

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Reply from First American Home Warranty

Hello Chris. We appreciate your feedback and review. Thank you.

Apr. 3rd, 2020

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Irene

Good company and fast service .excellent customer service.

4 years ago

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Reply from First American Home Warranty

Hello Irene. We appreciate your feedback. Have a wonderful day.

Apr. 1st, 2020

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Lamar Cherry

Excellent Customer Service and knowledge of Contractors

4 years ago

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Reply from First American Home Warranty

Hello Lamar. We appreciate your feedback and review. Have a great day.

Apr. 1st, 2020

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Silvia morataya

They are very professional and efficient.

4 years ago

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Reply from First American Home Warranty

Hello Silvia. Thank you for your feedback and review. Have a great day.

Apr. 1st, 2020

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Pat

Schedules appointments in a timely manner

4 years ago

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Reply from First American Home Warranty

Hello Pat. We appreciate your feedback. Thank you and have a great day.

Apr. 1st, 2020

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Desiree

Really efficient and friendly to a first time homebuyer

4 years ago

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Reply from First American Home Warranty

Hi Desiree. Thank you for your feedback and review. Have a great day.

Apr. 1st, 2020

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Julie

Quickness and thoroughness clean. Quiet thank you

4 years ago

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Reply from First American Home Warranty

Hello Julie. Thank you for your feedback. Have a great day.

Apr. 1st, 2020

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Cristi Brown

They really come through on every problem.

4 years ago

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Reply from First American Home Warranty

Hi Cristi. We appreciate your feedback. Thank you and have a great day.

Mar. 23rd, 2020

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Cindy Barry

Great service, knowledge staff. Very helpful

4 years ago

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Reply from First American Home Warranty

Hello Cindy. We are pleased to hear you are satisfied with our services. Thank you for your feedback. Have a great day.

Mar. 23rd, 2020

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Prentiss

When I needed them came out in a short time and fixed it.

4 years ago

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Reply from First American Home Warranty

Hi Prentiss. We thank you for your feedback. Have a great day.

Mar. 23rd, 2020

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Glenn Davis

Great customer service and service was quick!

4 years ago

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Reply from First American Home Warranty

Hello Glenn. Thank you for your feedback. Have a great day.

Mar. 19th, 2020

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Evelyn Fletcher

They were very responsive and great customer service

4 years ago

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Reply from First American Home Warranty

Hello Evelyn, thank you for your feedback. Have a great day.

Mar. 19th, 2020

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Joyce

Great service and knowledgable service tech!

4 years ago

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Reply from First American Home Warranty

Hello Joyce. Thank you for your feedback. Have a great day.

Mar. 19th, 2020

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jasper blair

Always helpful and great customer service

4 years ago

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Reply from First American Home Warranty

Hello Jasper. Thank you for your feedback. Have a great day.

Mar. 19th, 2020

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Mary

Great service quality good value speedy friendly

4 years ago

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Reply from First American Home Warranty

Hello Mary. We appreciate your feedback. Thank you.

Mar. 19th, 2020

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Kathleen

Easy access online and efficient service

4 years ago

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Reply from First American Home Warranty

We appreciate your feedback, Kathleen. Thank you and have a great day.

Mar. 19th, 2020

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Ramona

Hard to talk to reps because their English was not so good, hard to explain things to them

4 years ago

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Michael Hayes

Have always got quick reliable service from them.

4 years ago

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Reply from First American Home Warranty

Hello Michael. We are happy to hear you are satisfied with our services. We appreciate your feedback. Thank you.

Mar. 19th, 2020

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William Jones

Never had a problem. Excellent customer service.

4 years ago

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Reply from First American Home Warranty

Hello William. We appreciate the feedback. Thank you and have a great day.

Mar. 19th, 2020

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Nancy Sylvester Jackson, MS

Everthing has gone well each time I filed a claim.

4 years ago

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Reply from First American Home Warranty

Great to hear, Nancy. Thank you for your feedback.

Mar. 9th, 2020

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John Gage

great, prompt service at a fair price..courteous technician

4 years ago

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Reply from First American Home Warranty

Thank you John for your review. We are happy to hear you had an excellent experience. We look forward to servicing you again in the future. Have a great day.

Mar. 4th, 2020

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Dwight Manis

good service, excellent support, no problems at all

4 years ago

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Reply from First American Home Warranty

This is great to hear Dwight. Thank you for your feedback. We want to ensure our customers are satisfied with the service they receive. We look forward to servicing you again in the future.

Mar. 4th, 2020

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Doug & Connie Whetzel Hemet, CA

VG company, vg customer service, great technicians with quick service

4 years ago

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Reply from First American Home Warranty

Hello Doug and Connie. We are so happy to hear you had a great experience. Thank you for your feedback. Have a great day.

Mar. 4th, 2020

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Diane Encino, CA

Timely efficient thourough honest effortless

4 years ago

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Reply from First American Home Warranty

Hi Diane. Thank you for your feedback. Have a great day.

Mar. 4th, 2020

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Michael Pozzi

Quick response to get the required job done.

4 years ago

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Reply from First American Home Warranty

Thank you Michael for the feedback.

Feb. 27th, 2020

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Jeanne Keatinge

Prompt service and good support are standard procedure.

4 years ago

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Reply from First American Home Warranty

Thank you Jeanne for your review.

Feb. 27th, 2020

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Charlene Molina

Service was excellent cannt say anymore

4 years ago

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Reply from First American Home Warranty

Thank you so much Charlene for your review.

Feb. 27th, 2020

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Ronald Francis

Customer Review Video

4 years ago

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Reply from First American Home Warranty

Hello Ronald, thank you for your review. We look forward to servicing you again in the future.

Feb. 27th, 2020

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Sumrall

Great service, on time. Reasonable rates, prompt response

4 years ago

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Reply from First American Home Warranty

Hi Sumrall, thank you for your review.

Feb. 27th, 2020

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Felisia Mosier

The response time was great and the repairs done properly

4 years ago

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Reply from First American Home Warranty

Great to hear, Felisia. We appreciate your review.

Feb. 27th, 2020

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Fred

They have been professional in their services

4 years ago

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Reply from First American Home Warranty

Thank you Fred for your review.

Feb. 4th, 2020

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Jennifer Adams

they were receptive to my issue and sent out another tech when i requested it

4 years ago

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Reply from First American Home Warranty

Hi Jennifer, thank you for your feedback.

Feb. 4th, 2020

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J

Had issue with the contractors but recent services have been goid

4 years ago

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Reply from First American Home Warranty

Thank you J for you review.

Feb. 4th, 2020

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lucy nixon

they work was good and the workers were on time

4 years ago

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Reply from First American Home Warranty

Great to hear Lucy! Thank you for your feedback.

Jan. 24th, 2020

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K Bradford

Quick response and issue was resolved to satisfaction

4 years ago

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Reply from First American Home Warranty

Terrific! Thank you K for your review!

Jan. 24th, 2020

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Mike Zava

Good coverage, good service, consistent customer service.

4 years ago

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Reply from First American Home Warranty

Hi Mike. Thank you for your feedback.

Jan. 17th, 2020

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Cynthia Williams

Exceeded expectations, service & follow up

4 years ago

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Reply from First American Home Warranty

Hi Cynthia. We are happy that we were able to exceed your expectations. Have a great day.

Jan. 17th, 2020

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Amie turner

Quick, easy online, does what they say in the contract

4 years ago

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Reply from First American Home Warranty

Thank you Amie for your review.

Jan. 21st, 2020

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Elizabeth

Very easy to file a claim and very good customer service

4 years ago

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Reply from First American Home Warranty

Thank you Elizabeth for the feedback!

Jan. 21st, 2020

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Junie Warrington Tate

Very Dependable. Prompt handling of claims.

4 years ago

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Reply from First American Home Warranty

We are always here for you Junie! We look forward to servicing you again in the future.

Jan. 21st, 2020

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David Conklin

Quick responses to issues and good resolutions.

4 years ago

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Reply from First American Home Warranty

Thank you David for your feedback.

Jan. 21st, 2020

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Irene Bakersfield, CA

Exelent service and good costumer respond team

4 years ago

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Reply from First American Home Warranty

Thank you Irene for your review.

Jan. 21st, 2020

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Marlon Marron Bakersfield, CA

Very good service fast response from the provider

4 years ago

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Reply from First American Home Warranty

Thank you Marlon for your feedback.

Jan. 21st, 2020

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ROSALIE BROAD Reseda, CA

They do what they say they will downs stand behind the client

4 years ago

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Reply from First American Home Warranty

Thank you Rosalie for your review.

Jan. 21st, 2020

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Sherry Tsu Las Vegas, NV

customer service is good when I requested a repair

4 years ago

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Reply from First American Home Warranty

Thank you Sherry for your review.

Jan. 21st, 2020