1. First American Home Warranty
error This company may not service all states.

First American Home Warranty has been an industry leader for over 35 years and has a reputation of providing quality home warranty plans with extensive coverage for homeowners across the nation. The home warranty provider has serviced millions of claims, saving homeowners more than $180 million in covered repairs and replacements.

The company has a large network of prescreened technicians so you don't have to worry about doing your own research and independently finding your own technician. Warranty coverage lasts for one year and monthly payment options are available as well. First American Home Warranty ranked in our list of Top 10 Best Home Warranty Companies of 2019.

The Good

  • Decades of Experience and Company Stability
  • Comprehensive Plans
  • Coverage Limits
  • 24/7 Claims Service
  • Online Homeowner Center

Decades of Experience and Company Stability

First American has been providing home warranties since 1984. The home warranty service provider offers coverage to 38 states plus the District of Columbia. Over 35 years of home warranty experience is a good indication of the company’s stability and willingness to provide quality service. Choosing a home warranty company with so much experience could be an additional benefit for homeowners.

Comprehensive Plans

First American Home Warranty currently offers two coverage plans and a variety of additional options for warranty coverage. The monthly cost for a First American Home Warranty plan starts at $28 per month and lasts for one year. The service fee varies by location, but you will typically pay $75 whenever you schedule a repair or replacement with a First American Home Warranty technician. Warranty plan holders can upgrade or expand their warranty plan within the first 30 days of coverage to add on additional systems or appliances.

First American also offers a 30-day review period for new warranty contract holders. Customizable plans are made for homeowners, real estate professionals, as well as network service providers. First American Home Warranty's website allows anyone to receive a sample contract and specific residential warranty pricing within minutes.

First American Home Warranty does not have an age limit on systems and appliances, so you don't have to worry about the company refusing coverage based on this. Warranty coverage for major appliances and systems is as follows (pricing and coverage for protection plans may vary by location):

The Basic Plan: $28 per Month or $336 per Year

  • Washer and dryer
  • Refrigerator
  • Dishwasher
  • Oven range
  • Cooktop
  • Microwave
  • Garbage disposal
  • Trash compactor

The Premier Plan: $42.50 per Month or $510 per Year

  • Includes everything in the Basic Plan
  • Plumbing 
  • Plumbing stoppages 
  • Heating 
  • Water heater 
  • Electrical 
  • Garage door opener 
  • Ductwork
  • Central vacuum system

Optional Coverage

For a fee, you can add additional coverage items to your service contract:

  • Central air conditioning (electric) — $9 per month
  • Additional refrigeration — $4 per month
  • Pool/spa equipment — $15 per month
  • Well pump — $7 per month
  • First class upgrade — $9 per month

Coverage Limits

Unlike some home warranty providers, most of First American’s covered items do not carry a specific dollar limit. First American plans do not require a home inspection to be done by a contractor or maintenance records to be retrieved from a repair person for coverage. The service provider also offers extra protection for malfunctions due to lack of maintenance, regular wear and tear, rust, corrosion, and sedimentary build-up. There are no age limits on covered items, and no limit to the number of claims a customer can file.

24/7 Claims Service

No matter the time of day, customers can open a claim. First American offers a 24/7 service request hotline where you can make service calls at any time as well as a user-friendly online customer portal. First American has a nationwide network of workers and prescreens every service contractor and requires them to complete a probationary period to ensure customer satisfaction standards are met through customer survey results.

Online Homeowner Center

First American offers an easy-to-use online homeowner center for all of its customers. From this portal, a customer can open and track their claims, view their contract details, renew their home warranty, and manage communication preferences. 

Visit Site

The Bad

  • Nationwide Service Unavailable
  • First American Home Warranty Reviews
  • Extra Cost for Air Conditioning Coverage

Nationwide Service Unavailable

First American provides coverage in 38 states and the District of Columbia. There is a tool on its website that allows for a zip code lookup to determine if First American provides coverage for customers in a particular state. Unfortunately, if you are out of First American’s coverage area, you are unable to receive its services.

First American Home Warranty Reviews

First American Home Warranty has some negative reviews highlighting bad customer service, delayed and lengthy response and service time, and hidden fees on appliances. We suggest reading through First American Home Warranty reviews before making a final purchasing decision. 

Extra Cost for Air Conditioning Coverage

Many home warranty providers offer air conditioning as part of their premier plan or combo plan, but First American Home Warranty only offers an AC unit as additional coverage with an extra fee you add to your chosen plan. This may be a problem for customers looking to have air conditioning as part of their prearranged plan. However, because the AC unit isn't covered in First American Home Warranty's two main plans, this is what makes the company's warranty cost cheaper than most. 

The Bottom Line

With 35+ years of experience and a large network of service providers (each contractor is reviewed and put through a probation period to ensure customer satisfaction), First American Home Warranty has comprehensive protection with high coverage limits for major appliances and systems. With a competitive cost and service call fee and multiple plan options, First American Home Warranty gives you more value for your money and covers customers with flexible payment options for various budgets.

The company offers a basic plan for customers that are looking for more standard coverage, as well as a premier plan for homeowners wanting more robust coverage. Additional add-on items are also available for coverage so consumers can pick and choose other major systems and appliances they want covered. Note that First American Home Warranty only covers the wear and tear of major appliances and systems. Like most home warranty companies, First American does not cover pre-existing conditions. 

When compared to other home warranty companies, First American Home Warranty has a competitive monthly cost and service fee. Some warranty providers charge upwards of $600 per year with a $100 service fee.

First American Home Warranty created its home warranty programs with not just homeowners in mind but network service providers and real estate professionals as well. Typically, for whichever home warranty plan you select, the service contract will last for one year. 

If you want to learn about what customers think of the company, such as response time, customer service, and quality of repair, check out First American Home Warranty reviews below. 

We'll Introduce You!

Call our recommended rep over at First American Home Warranty below.

1-(844) 297-4452

User Reviews

Star Rating

3.8
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2,264 Reviews

Review Breakdown

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Annette Drake

September 16th, 2020 DETAILS arrow_drop_down
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They are the Best Company!!! Very caring, efficient, and one on one with all of your concerns and needs!!!!

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Reply from First American Home Warranty

Sep 21, 2020

Hello. Thank you for your feedback. Have a great day.

Verified Customer

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Townes

September 16th, 2020 DETAILS arrow_drop_down
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They came out to look at my appliance on 8/21?and it still not repaired.

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Annmarie Ball

September 16th, 2020 DETAILS arrow_drop_down
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They're always fast and efficient getting me the help I need

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Reply from First American Home Warranty

Sep 21, 2020

Hello. Thank you for your feedback. Have a great day.

Verified Customer

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Jorge Valle

September 16th, 2020 DETAILS arrow_drop_down
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More covered items.Better customer service. Better third service provider.

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Reply from First American Home Warranty

Sep 21, 2020

Hello. Thank you for your feedback. Have a great day.

Verified Customer

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Robert Underwood

September 16th, 2020 DETAILS arrow_drop_down
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I have had good service at all times, Due to the current problems with the Virous some things have been slow

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Reply from First American Home Warranty

Sep 21, 2020

Hello. Thank you for your feedback. Have a great day.

Verified Customer

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Robert Hite

September 16th, 2020 DETAILS arrow_drop_down
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I went all most a month with out AC the contractor was using text messages in stead of call so I all ways noticed late so I ended up spending money on a window unit and when the contractor finally came out it was raining and RS so the next day I spent money out of my own pocket to have my AC fixed it's a 24 year old system I spend more money on fixing it and it's not cost worthy I asked the contractor wouldn't not be better to replace it he responded by saying it's not up to him he made absolutely no effort and I instill paid the 75 dollars and got no receipt

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Reply from First American Home Warranty

Sep 21, 2020

Hello. Thank you for your feedback. Have a great day.

Verified Customer

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Santosh M

September 16th, 2020 DETAILS arrow_drop_down
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Great value for the money. Small deductible is very affordable.

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Reply from First American Home Warranty

Sep 21, 2020

Hello. Thank you for your feedback. Have a great day.

Verified Customer

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sharon Mitchell

September 16th, 2020 DETAILS arrow_drop_down
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Good job Every time we need them Scheduling was easy and the Tech was very knowledgeable and good at his job

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Reply from First American Home Warranty

Sep 21, 2020

Hello. Thank you for your feedback. Have a great day.

Verified Customer

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SANDRA GONSALES

September 16th, 2020 DETAILS arrow_drop_down
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Always take care of things promptly I never give it a second thought

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Reply from First American Home Warranty

Sep 21, 2020

Hello. Thank you for your feedback. Have a great day.

Verified Customer

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Charles

September 16th, 2020 DETAILS arrow_drop_down
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The warranty is easy to read and explainable. The warranty was way to set up and they provide excellent customer service

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Reply from First American Home Warranty

Sep 21, 2020

Hello. Thank you for your feedback. Have a great day.

Verified Customer

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Eleanor Randolph

September 16th, 2020 DETAILS arrow_drop_down
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Quick response time and easy to work with

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Reply from First American Home Warranty

Sep 21, 2020

Hello. Thank you for your feedback. Have a great day.

Verified Customer

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Joey Hunter

September 16th, 2020 DETAILS arrow_drop_down
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Top notch service, can not get the samer service anywhere else for the price. Great Value for your money.

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Reply from First American Home Warranty

Sep 21, 2020

Hello. Thank you for your feedback. Have a great day.

Verified Customer

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Richard P Smith

September 16th, 2020 DETAILS arrow_drop_down
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No problems when service is required. Fast and reliable service

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Reply from First American Home Warranty

Sep 21, 2020

Hello. Thank you for your feedback. Have a great day.

Verified Customer

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Vera Rodrigues

September 16th, 2020 DETAILS arrow_drop_down
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I have always received excellent service with any calls regarding my home warranty.

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Reply from First American Home Warranty

Sep 21, 2020

Hello. Thank you for your feedback. Have a great day.

Verified Customer

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Keith

September 16th, 2020 DETAILS arrow_drop_down
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They SUCK. No response. I pay for a home warranty and they continue to nickel and dime customers.

Verified Customer

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Ommid Bavarian

September 16th, 2020 DETAILS arrow_drop_down
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I can't get anything done in a timely manner

Verified Customer

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Dick Kaiser

September 16th, 2020 DETAILS arrow_drop_down
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always there in any situation and I have recommended them to friends

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Reply from First American Home Warranty

Sep 21, 2020

Hello. Thank you for your feedback. Have a great day.

Verified Customer

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Susie Tempesta

September 16th, 2020 DETAILS arrow_drop_down
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The technicians are knowledgeable, courteous, and friendly.

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Reply from First American Home Warranty

Sep 21, 2020

Hello. Thank you for your feedback. Have a great day.

Verified Customer

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Mike

September 16th, 2020 DETAILS arrow_drop_down
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Great service. All my problems solved. Polite people when calling.

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Reply from First American Home Warranty

Sep 21, 2020

Hello. Thank you for your feedback. Have a great day.

Verified Customer

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Jeff

September 16th, 2020 DETAILS arrow_drop_down
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They take care of your repair efficiently.

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Reply from First American Home Warranty

Sep 21, 2020

Hello. Thank you for your feedback. Have a great day.

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Hussain Asif

September 10th, 2020 Houston, TX DETAILS arrow_drop_down
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They're a fraud. They just hook you up with a technician. Which we can easily find on google or any local please. They charge you $800+ and then when you need them, the technician would come to the property and give you a $1000+ estimate and state that the warranty will NOT cover it... WTF is the warranty for then. its a fraud people!!!

Verified Customer

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diane wulf

September 9th, 2020 Sweeny, TX DETAILS arrow_drop_down
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i've saved quite a bit of money while having this insurance in place.

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Reply from First American Home Warranty

Sep 21, 2020

Hello. Thank you for your feedback. Have a great day.

Verified Customer

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Jerome Pinckney

September 9th, 2020 Las Vegas, NV DETAILS arrow_drop_down
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very good service very proffessional on time and does a good job

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Reply from First American Home Warranty

Sep 21, 2020

Hello. Thank you for your feedback. Have a great day.

Verified Customer

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Sandy Cicc

September 9th, 2020 Yreka, CA DETAILS arrow_drop_down
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Fast and easy response to my claim. Although I did not need to complete my claim my initial request for service was met with informative and quick response.

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Reply from First American Home Warranty

Sep 21, 2020

Hello. Thank you for your feedback. Have a great day.

Verified Customer

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Mansor paul

September 9th, 2020 Laguna Hills, CA DETAILS arrow_drop_down
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Responsive. The minute you call of file a service request, you get a reply right away.

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Reply from First American Home Warranty

Sep 21, 2020

Hello. Thank you for your feedback. Have a great day.

Verified Customer

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Christy Cloud

September 9th, 2020 Taft, CA DETAILS arrow_drop_down
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Always prompt service and very friendly! Never had an issue dealing with any problems!

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Reply from First American Home Warranty

Sep 21, 2020

Hello. Thank you for your feedback. Have a great day.

Verified Customer

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Elizabeth Koury

September 9th, 2020 Plano, TX DETAILS arrow_drop_down
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Very disappointed with last claim. Plumbing company didn't fix issue so we had to pay out of pocket.

Verified Customer

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Linda Castro

September 9th, 2020 Bakersfield, CA DETAILS arrow_drop_down
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They have always been able to provide us with prompt service for repairs.

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Reply from First American Home Warranty

Sep 21, 2020

Hello. Thank you for your feedback. Have a great day.

Verified Customer

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Bev Lennen

September 9th, 2020 Queen Creek, AZ DETAILS arrow_drop_down
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FAHW covers what they say they do. They have come through for me on both repairs and replacement. Decisions are fair and reasonable.

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Reply from First American Home Warranty

Sep 21, 2020

Hello. Thank you for your feedback. Have a great day.

Verified Customer

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William Edwards

September 9th, 2020 Apopka, FL DETAILS arrow_drop_down
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NO PROBLEMS WHEN ISSUES COME UP.THE VENDORS WHOR WERE SENT OUT DID A EXCCELLENT JOB FIGUREING OUT THE PROBLEM AND FIXING IT

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Reply from First American Home Warranty

Sep 21, 2020

Hello. Thank you for your feedback. Have a great day.

Verified Customer

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Julie

September 9th, 2020 Saint George, UT DETAILS arrow_drop_down
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My last occurrence with them was crazy, time consuming and not enough direction from FAHW to get repair done quickly.

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Reply from First American Home Warranty

Sep 21, 2020

Hello. Thank you for your feedback. Have a great day.

Verified Customer

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Brenda Brown

September 9th, 2020 Laurens, SC DETAILS arrow_drop_down
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Great service- very helpful -worth every penny to get this great service|

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Reply from First American Home Warranty

Sep 11, 2020

Thank you Brenda for your review. We appreciate it!

Verified Customer

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janice hunt

September 9th, 2020 Rossville, GA DETAILS arrow_drop_down
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Responds promptly. Select top notch contractors.

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Reply from First American Home Warranty

Sep 21, 2020

Hello. Thank you for your feedback. Have a great day.

Verified Customer

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Jean Dumong

September 9th, 2020 Los Osos, CA DETAILS arrow_drop_down
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they always send someone as soon as possible

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Reply from First American Home Warranty

Sep 21, 2020

Hello. Thank you for your feedback. Have a great day.

Verified Customer

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marie Riddick-hunt

September 9th, 2020 Youngsville, NC DETAILS arrow_drop_down
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Efficiency and the way they handle claims.

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Reply from First American Home Warranty

Sep 11, 2020

Thank you Marie for your review.

Verified Customer

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Mary Mulroy

September 9th, 2020 Collierville, TN DETAILS arrow_drop_down
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Good company but I have always had to communicate online. Have never been able to speak to anyone. Have been on hold for 30+ minutes two different times.

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Reply from First American Home Warranty

Sep 21, 2020

Hello. Thank you for your feedback. Have a great day.

Verified Customer

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Gina

September 9th, 2020 Woodburn, OR DETAILS arrow_drop_down
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I love my Rep and the assistance she provides.

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Reply from First American Home Warranty

Sep 21, 2020

Hello. Thank you for your feedback. Have a great day.

Verified Customer

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Joe Kelly

September 9th, 2020 Bradenton, FL DETAILS arrow_drop_down
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We are new customers .While we were impressed by ratings and customer reviews we have little actual experience.

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Reply from First American Home Warranty

Sep 21, 2020

Hello. Thank you for your feedback. Have a great day.

Verified Customer

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O Jacob

September 9th, 2020 Holly Springs, NC DETAILS arrow_drop_down
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Easy to use their claim website. Reliable contractors till now are

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Reply from First American Home Warranty

Sep 21, 2020

Hello. Thank you for your feedback. Have a great day.

Verified Customer

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Amy Smith

September 9th, 2020 Collinsville, MS DETAILS arrow_drop_down
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Responsive to appointment/service requests

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Reply from First American Home Warranty

Sep 21, 2020

Hello. Thank you for your feedback. Have a great day.

Verified Customer

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Ricky Smith

September 9th, 2020 Knoxville, TN DETAILS arrow_drop_down
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I've dealt with other home warranty companies before. First American is the best, Choice Home Warranty is the worst

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Reply from First American Home Warranty

Sep 21, 2020

Hello. Thank you for your feedback. Have a great day.

Verified Customer

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Tiffany

September 9th, 2020 Navarre, FL DETAILS arrow_drop_down
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Great customer service and support. Easy to make claims and contact from companies within 24 hours.

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Reply from First American Home Warranty

Sep 21, 2020

Hello. Thank you for your feedback. Have a great day.

Verified Customer

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Connie

September 9th, 2020 Knoxville, TN DETAILS arrow_drop_down
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Some of the contractors did a good job however some of them did not and I had to call back to get work done correctly. One company had to come out 3 times to do a repair on my dryer.not only did they scratch up my floor, after they left the next day the same problem came back..

Verified Customer

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George

September 9th, 2020 Los Angeles, CA DETAILS arrow_drop_down
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Zero consistency when calling for service or support. I have had multiple contracts and about 80% of agents refuse to help. It's not that they can't, they won't.

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Karen Pruett

September 9th, 2020 Long Beach, CA DETAILS arrow_drop_down
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I used re-key my locks on my new home. That transaction was fine. A month later, I had problems with my water heater and American Home Warranty said they would take care of it. Since I am a new home owner, my realtor called back and Home Warranty did not take care of it. Your staff does not know what is covered.

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Reply from First American Home Warranty

Sep 21, 2020

Hello. Thank you for your feedback. Have a great day.

Verified Customer

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Al

September 9th, 2020 Soddy-Daisy, TN DETAILS arrow_drop_down
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Service takes too long. Some contractors not competent. Call center is a joke house of foreigners.

Verified Customer

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Gabriel

September 9th, 2020 Cordova, TN DETAILS arrow_drop_down
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I just started my contract with them and so far everything has been good. I haven't reported any issues thus far but as of now the Customer Service has been quite good. No complaints currently.

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Reply from First American Home Warranty

Sep 21, 2020

Hello. Thank you for your feedback. Have a great day.

Verified Customer

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Carolyn Quinn

September 9th, 2020 Memphis, TN DETAILS arrow_drop_down
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No problems and great people that takes care of our problems.

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Reply from First American Home Warranty

Sep 21, 2020

Hello. Thank you for your feedback. Have a great day.

Verified Customer

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Terry Jones

September 9th, 2020 Winston Salem, NC DETAILS arrow_drop_down
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Heard a lot about them through some of my family members.

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Reply from First American Home Warranty

Sep 21, 2020

Hello. Thank you for your feedback. Have a great day.

Verified Customer

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Louispappalardo

September 9th, 2020 Raleigh, NC DETAILS arrow_drop_down
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Great service in a timely fashion. Completely satisfied with work.

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Reply from First American Home Warranty

Sep 21, 2020

Hello. Thank you for your feedback. Have a great day.