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First American Home Warranty

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2,757 User Reviews

8.1

Overall Score

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Verified Customer

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Gail KonecniUpton Sun City West, AZ

Quick response, professional, and respectful

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

star star star star star

Earl Ellis Fresno, CA

Very reliable. Knowlegable, very helpful in completing problem

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Kevin San Diego, CA

Quick to respond and experts recruited to do repairs

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Jo Anne Carpio Fairfield, CA

Quick service and always satisfied with the work thats done.

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Daniel Pryce Austin, TX

Excellent rep! I felt well informed and comfortable.

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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pamela Newbury Park, CA

So far so good. Have used them and had success 3 times

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Susan Shingle Springs, CA

They're helpful and it gives me peace of mind

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Jack Lee Peterson Fort Worth, TX

They were very responsive, quickly diagnosed the issue and fixed or replaced with new.

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Mary M. Mason Charleston, WV

they are courteous and responsive. I've used this company for fourteen yrs.

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Steve Myrtle Beach, SC

When I had an electrical issue, Frist American Home got it taken care of quickly.

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Kimberly Clinton, MS

I have enjoyed the customer service as well as the timeliness provided by First American Home Warranty.

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

star star star star star

Craig Robinett Bethpage, TN

They are very responsive when needed, while being cost effective.

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Dan Speer Oklahoma City, OK

Always go above and beyond to help me as the customer.

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Daina Clayton, OH

Any issues I've had so far have been resolved in a timely manner

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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RANDALL DELL CURBY Seguin, TX

Every time that we had a problem with anything. They took care of us

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

star star star star star

Paula K. Saint Louis, MO

Always reliable and fair. Easy to manage claims. Fair.

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

star star star star star

Keith L Sanford, NC

Good, fast service; ease of use both by phone and online

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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aaron smith Baytown, TX

They have a good program. They were responsive and to a claim I had and resolved it.

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Lew Tollhouse, CA

The company has been prompt in handling claims.

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

star star star star star

Barry Doscher Waxhaw, NC

Prompt replacement of my microwave.They have been there the few times I needed them,

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Lori Barsamian Fresno, CA

The customer service has been excellant. The company representative calls ME with all updates regarding my claim. The hold time has been longer than normal during Covid, but you end up speaking with a real person. I have been with this company since 1998.

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Dave Waller Acworth, GA

Very responsive. Contractors they use have doe a good job

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Mike Kingsport, TN

Quick response on a wide variety of home repairs. Great value.

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Megan Benavides Vancouver, WA

Better rates and easy to sign up. They had better rates than American home shield.

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Judy Verdugo Fresno, CA

Always great service. Whenever we need service they never hesitate to send repair people to deal with the problem. We feel that this is the best money spent to have the security of knowing we can count on First American.

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Carrie Clayton, NC

They are good but needs to get fixer closer to where people live

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Carol R Nicolet Loewen

They have been very helpful when I called. Fortunately we haven't needed them often!

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Teressa Centreville, VA

Great work, professional, really is a good product

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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JAMES ROWLAND Bradenton, FL

The people they use for service are not exactly what I would pick.

2 months ago

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Reply from First American Home Warranty

Hi James. Thank you for your review.

Jan. 28th, 2021

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Verified Customer

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Richard Blais Virginia Beach, VA

They were quick and easy to deal with, when our heat pump went out.

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Maureen Benedict Fort Worth, TX

Quick to respond Excellent customer service

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Fran Philadelphia, PA

first american puts you first. this is a good service for everyone to have.

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Godwin Umejiaku Beaumont, TX

Good service and always come through after some hesitations in some cases. They are reasonable and considerate always.

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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BEVERLY JACKSON Columbus, NJ

always prompt and professional in handling my issues.

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Celeste Davidson Fresno, CA

They are fast, reliable and I can always talk to someone on the phone.

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Gloria McGovern Bullhead City, AZ

I depend on them to be prompt and professional.

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Erika Gomez Lompoc, CA

very responsive, professional, helpful, good value

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

star star star star star

anthony q major

Outstanding service, every time I have had a problem, it's taken care of in a timely manner, I highly recommend them, especially if you are a home owner!!!

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Matthew&Sherron Shore Clackamas, OR

We have always gotten good customer service.

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Jane Anne Hayber Greensboro, NC

You have sent idiots that didn't know what they were doing & I'm left stranded even longer; you have not paid them when I have paid you - and they demand their money....like I have double payment money lying around. VERY IRRITATING. Getting an appt time when I'm at home and not at work VERY DIFFICULT.

2 months ago

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Verified Customer

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Tony Burgett Flowood, MS

Always perfection in the approved repairs to be done.

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Ginger Stephens Loganville, GA

Very friendly way to work with. Quick to respond and great repair people.

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Linda Pahrump, NV

There always there to help when I call they find me some to help right away they save time n moneythe co. They find are good about getting a hold of you as soon as possible

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Birdie Noel Wichita, KS

Not a 5 star simply because sometimes I have had to wait for 4 or 5 days and when something goes wrong , of course we want it fixed immediately

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Bob Loudon, TN

Rapid reply and service that is dependable

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Bob Las Cruces, NM

worthwhile for the peace of mind I get, in previous years I have had a water heater and a dishwasher replaced by the prorgram.

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Wendell Carter Magnolia, TX

They have been great repairing my appliances.

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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LaTonya Farmer

On top of you never can get anyone on the line, customer service sucks. They're very limited to what they cover; and charges regardless of your dissatisfaction.

2 months ago

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Verified Customer

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Alice Odem, TX

The companies hired to do the repairs are not as knowledgeable with the work they provide

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Christopher San Diego, CA

Great services at a great price. Provides peace of mind with an older home.

2 months ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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