1. First American Home Warranty
error This company may not service all states.

First American Home Warranty has been an industry leader for over 35 years and has a reputation of providing quality home warranty plans with extensive coverage for homeowners across the nation. The home warranty provider has serviced millions of claims, saving homeowners more than $180 million in covered repairs and replacements.

The company has a large network of prescreened technicians so you don't have to worry about doing your own research and independently finding your own technician. Warranty coverage lasts for one year and monthly payment options are available as well. First American Home Warranty ranked in our list of Top 10 Best Home Warranty Companies of 2019.

The Good

  • Decades of Experience and Company Stability
  • Comprehensive Plans
  • Coverage Limits
  • 24/7 Claims Service
  • Online Homeowner Center

Decades of Experience and Company Stability

First American has been providing home warranties since 1984. The home warranty service provider offers coverage to 38 states plus the District of Columbia. Over 35 years of home warranty experience is a good indication of the company’s stability and willingness to provide quality service. Choosing a home warranty company with so much experience could be an additional benefit for homeowners.

Comprehensive Plans

First American Home Warranty currently offers two coverage plans and a variety of additional options for warranty coverage. The monthly cost for a First American Home Warranty plan starts at $28 per month and lasts for one year. The service fee varies by location, but you will typically pay $75 whenever you schedule a repair or replacement with a First American Home Warranty technician. Warranty plan holders can upgrade or expand their warranty plan within the first 30 days of coverage to add on additional systems or appliances.

First American also offers a 30-day review period for new warranty contract holders. Customizable plans are made for homeowners, real estate professionals, as well as network service providers. First American Home Warranty's website allows anyone to receive a sample contract and specific residential warranty pricing within minutes.

First American Home Warranty does not have an age limit on systems and appliances, so you don't have to worry about the company refusing coverage based on this. Warranty coverage for major appliances and systems is as follows (pricing and coverage for protection plans may vary by location):

The Basic Plan: $28 per Month or $336 per Year

  • Washer and dryer
  • Refrigerator
  • Dishwasher
  • Oven range
  • Cooktop
  • Microwave
  • Garbage disposal
  • Trash compactor

The Premier Plan: $42.50 per Month or $510 per Year

  • Includes everything in the Basic Plan
  • Plumbing 
  • Plumbing stoppages 
  • Heating 
  • Water heater 
  • Electrical 
  • Garage door opener 
  • Ductwork
  • Central vacuum system

Optional Coverage

For a fee, you can add additional coverage items to your service contract:

  • Central air conditioning (electric) — $9 per month
  • Additional refrigeration — $4 per month
  • Pool/spa equipment — $15 per month
  • Well pump — $7 per month
  • First class upgrade — $9 per month

Coverage Limits

Unlike some home warranty providers, most of First American’s covered items do not carry a specific dollar limit. First American plans do not require a home inspection to be done by a contractor or maintenance records to be retrieved from a repair person for coverage. The service provider also offers extra protection for malfunctions due to lack of maintenance, regular wear and tear, rust, corrosion, and sedimentary build-up. There are no age limits on covered items, and no limit to the number of claims a customer can file.

24/7 Claims Service

No matter the time of day, customers can open a claim. First American offers a 24/7 service request hotline where you can make service calls at any time as well as a user-friendly online customer portal. First American has a nationwide network of workers and prescreens every service contractor and requires them to complete a probationary period to ensure customer satisfaction standards are met through customer survey results.

Online Homeowner Center

First American offers an easy-to-use online homeowner center for all of its customers. From this portal, a customer can open and track their claims, view their contract details, renew their home warranty, and manage communication preferences. 

Visit Site

The Bad

  • Nationwide Service Unavailable
  • First American Home Warranty Reviews
  • Extra Cost for Air Conditioning Coverage

Nationwide Service Unavailable

First American provides coverage in 38 states and the District of Columbia. There is a tool on its website that allows for a zip code lookup to determine if First American provides coverage for customers in a particular state. Unfortunately, if you are out of First American’s coverage area, you are unable to receive its services.

First American Home Warranty Reviews

First American Home Warranty has some negative reviews highlighting bad customer service, delayed and lengthy response and service time, and hidden fees on appliances. We suggest reading through First American Home Warranty reviews before making a final purchasing decision. 

Extra Cost for Air Conditioning Coverage

Many home warranty providers offer air conditioning as part of their premier plan or combo plan, but First American Home Warranty only offers an AC unit as additional coverage with an extra fee you add to your chosen plan. This may be a problem for customers looking to have air conditioning as part of their prearranged plan. However, because the AC unit isn't covered in First American Home Warranty's two main plans, this is what makes the company's warranty cost cheaper than most. 

The Bottom Line

With 35+ years of experience and a large network of service providers (each contractor is reviewed and put through a probation period to ensure customer satisfaction), First American Home Warranty has comprehensive protection with high coverage limits for major appliances and systems. With a competitive cost and service call fee and multiple plan options, First American Home Warranty gives you more value for your money and covers customers with flexible payment options for various budgets.

The company offers a basic plan for customers that are looking for more standard coverage, as well as a premier plan for homeowners wanting more robust coverage. Additional add-on items are also available for coverage so consumers can pick and choose other major systems and appliances they want covered. Note that First American Home Warranty only covers the wear and tear of major appliances and systems. Like most home warranty companies, First American does not cover pre-existing conditions. 

When compared to other home warranty companies, First American Home Warranty has a competitive monthly cost and service fee. Some warranty providers charge upwards of $600 per year with a $100 service fee.

First American Home Warranty created its home warranty programs with not just homeowners in mind but network service providers and real estate professionals as well. Typically, for whichever home warranty plan you select, the service contract will last for one year. 

If you want to learn about what customers think of the company, such as response time, customer service, and quality of repair, check out First American Home Warranty reviews below. 

We'll Introduce You!

Call our recommended rep over at First American Home Warranty below.

1-(844) 297-4452

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User Reviews

Star Rating

3.8
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2,058 Reviews

Review Breakdown

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August Alyea

August 17th, 2020 Gilbert, AZ DETAILS arrow_drop_down
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First American worked with me to get the issue resolved.

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Reply from First American Home Warranty

Aug 19, 2020

Hello. Thank you for your review. Have a great day.

Verified Customer

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fidel esquivel

August 17th, 2020 Murrieta, CA DETAILS arrow_drop_down
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excellent response to any issue very quick to resolve problems

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Reply from First American Home Warranty

Aug 19, 2020

Hello. Thank you for your review. Have a great day.

Verified Customer

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Kristy Mulanax

August 17th, 2020 San Miguel, CA DETAILS arrow_drop_down
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They were excellent at solving all our issues

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Reply from First American Home Warranty

Aug 19, 2020

Hello. Thank you for your review. Have a great day.

Verified Customer

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Derek R.

August 17th, 2020 Fresno, CA DETAILS arrow_drop_down
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Reliability to the fullest. They have always fixed my problems.

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Reply from First American Home Warranty

Aug 19, 2020

Hello. Thank you for your review. Have a great day.

Verified Customer

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Gary

August 17th, 2020 Excelsior Springs, MO DETAILS arrow_drop_down
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Because some of their contractors are not that good

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Reply from First American Home Warranty

Aug 19, 2020

Hello. Thank you for your review. Have a great day.

Verified Customer

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Danny Craig

August 17th, 2020 Williams, AZ DETAILS arrow_drop_down
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Good service, to be told how to justify my statement is the lowest rating i have for you!

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Reply from First American Home Warranty

Aug 19, 2020

Hello. Thank you for your review. Have a great day.

Verified Customer

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Renza Howell

August 17th, 2020 Redwood City, CA DETAILS arrow_drop_down
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Very professional and helpful team members, as well as the service providers that come to the house

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Reply from First American Home Warranty

Aug 19, 2020

Hello. Thank you for your review. Have a great day.

Verified Customer

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Arnold

August 17th, 2020 Lathrop, CA DETAILS arrow_drop_down
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So far they have been easy to work with and customer service agent was very knowlegable

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Reply from First American Home Warranty

Aug 19, 2020

Hello. Thank you for your review. Have a great day.

Verified Customer

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Darryll

August 17th, 2020 Redding, CA DETAILS arrow_drop_down
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very poor customer response. The phone system asks many questions that are not relevant to your inquiry and then hangs up when you try to explain your problem.

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Paul

August 17th, 2020 Reseda, CA DETAILS arrow_drop_down
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It's a valuable insurance to have; meaning we can feel safe that appliances &c. will be repaired or replaced. When our a/c went out it was repaired within 24 hours at minimal cost. When our central heating failed, a new one was installed.

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Reply from First American Home Warranty

Aug 19, 2020

Hello. Thank you for your review. Have a great day.

Verified Customer

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Elaine

August 17th, 2020 Abilene, TX DETAILS arrow_drop_down
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Great service over all. Customer service is easy to work with and if I ever have any questions about my contract they are quick to answer. Thank you.

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Reply from First American Home Warranty

Aug 19, 2020

Hello. Thank you for your review. Have a great day.

Verified Customer

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hans mecker

August 17th, 2020 Arlington, TX DETAILS arrow_drop_down
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Easy to deal with, responsive. Online claims are easy to handle and relevant information is being provided.

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Reply from First American Home Warranty

Aug 19, 2020

Hello. Thank you for your review. Have a great day.

Verified Customer

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Bryce Cunningham

August 17th, 2020 Edmond, OK DETAILS arrow_drop_down
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First America Home Warranty in order to provide overall trustworthinessIn and to help consumers identify solutions please reach out. A vague sense of what you can help with is needed upgraded and improved upon to be understood and to achieve our desidred service.

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Reply from First American Home Warranty

Aug 19, 2020

Hello. Thank you for your review. Have a great day.

Verified Customer

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Travis Barnes

August 17th, 2020 Oklahoma City, OK DETAILS arrow_drop_down
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Affordable and worry free reliability. Easy to navigate website and easy to schedule an appointment for service.

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Reply from First American Home Warranty

Aug 19, 2020

Hello. Thank you for your review. Have a great day.

Verified Customer

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Michael Grayson

August 17th, 2020 Arlington, TX DETAILS arrow_drop_down
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Customer service is good and they fix the issues that you have at your home.

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Reply from First American Home Warranty

Aug 19, 2020

Hello. Thank you for your review. Have a great day.

Verified Customer

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Troy Dawson

August 17th, 2020 Paso Robles, CA DETAILS arrow_drop_down
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Quick communication, will have further information and update if I ever have to use the warranty.

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Reply from First American Home Warranty

Aug 19, 2020

Hello. Thank you for your review. Have a great day.

Verified Customer

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Dayton

August 17th, 2020 Midlothian, TX DETAILS arrow_drop_down
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Always solves my issues listens to the issues tries to find the best solution

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Reply from First American Home Warranty

Aug 19, 2020

Hello. Thank you for your review. Have a great day.

Verified Customer

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Alfred

August 17th, 2020 Golden Valley, AZ DETAILS arrow_drop_down
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Response time and sincerity. Answering my questions with sincerity and trustfulness. Inform you on any delays

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Reply from First American Home Warranty

Aug 19, 2020

Hello. Thank you for your review. Have a great day.

Verified Customer

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Nettie Amrine

August 17th, 2020 Kansas City, MO DETAILS arrow_drop_down
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I give this as a rating because they are AMAZING!!!! Every time I've placed a call they've done such a great job.

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Reply from First American Home Warranty

Aug 19, 2020

Hello. Thank you for your review. Have a great day.

Verified Customer

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charles Davis

August 17th, 2020 San Antonio, TX DETAILS arrow_drop_down
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great service and good customer service when i call

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Reply from First American Home Warranty

Aug 19, 2020

Hello. Thank you for your review. Have a great day.

Verified Customer

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jennifer berent

August 17th, 2020 Los Angeles, CA DETAILS arrow_drop_down
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Great prices-my premium has never gone up.

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Reply from First American Home Warranty

Aug 19, 2020

Hello. Thank you for your review. Have a great day.

Verified Customer

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Marie

August 17th, 2020 Las Vegas, NV DETAILS arrow_drop_down
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Prompt service; ease in requesting service; good vendors

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Reply from First American Home Warranty

Aug 19, 2020

Hello. Thank you for your review. Have a great day.

Verified Customer

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Virginia Tustison

August 17th, 2020 Little Rock, AR DETAILS arrow_drop_down
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Responded, wore a mask, they were thorough, repaired, and cleaned up.

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Reply from First American Home Warranty

Aug 19, 2020

Hello. Thank you for your review. Have a great day.

Verified Customer

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Cynthia Curtiss

August 17th, 2020 Prescott, AZ DETAILS arrow_drop_down
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The job gets done in a timely manner..at an appropriate cost.

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Reply from First American Home Warranty

Aug 19, 2020

Hello. Thank you for your review. Have a great day.

Verified Customer

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Angie Bodily

August 17th, 2020 Layton, UT DETAILS arrow_drop_down
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They stand by their coverage and have qualified repair firms.

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Reply from First American Home Warranty

Aug 19, 2020

Hello. Thank you for your review. Have a great day.

Verified Customer

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Misty Childers

August 17th, 2020 Alma, AR DETAILS arrow_drop_down
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They are very affordable and customer service is great

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Reply from First American Home Warranty

Aug 19, 2020

Hello. Thank you for your review. Have a great day.

Verified Customer

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Jeff Mackor

August 17th, 2020 Portland, TX DETAILS arrow_drop_down
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Reliable and timely service although it is very difficult to speak to someone

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Robert McKee

August 17th, 2020 Mesa, AZ DETAILS arrow_drop_down
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Bedside they have proven to be of little help when you really need them and their staff is inept at best.

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Robert Bittner

August 17th, 2020 San Antonio, FL DETAILS arrow_drop_down
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They were very nice and helpful great people

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Reply from First American Home Warranty

Aug 19, 2020

Hello. Thank you for your review. Have a great day.

Verified Customer

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Mark

August 17th, 2020 Clayton, NC DETAILS arrow_drop_down
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Quality Response and Service. A great value and very high level service

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Reply from First American Home Warranty

Aug 19, 2020

Hello. Thank you for your review. Have a great day.

Verified Customer

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James Radcliff

August 17th, 2020 Youngsville, NC DETAILS arrow_drop_down
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I have had success whenever I had to call a Contractor!

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Reply from First American Home Warranty

Aug 19, 2020

Hello. Thank you for your review. Have a great day.

Verified Customer

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Sandra Weeks

August 17th, 2020 Long Beach, MS DETAILS arrow_drop_down
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A previous policy handled a claim with ease. There were no hassles.

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Reply from First American Home Warranty

Aug 19, 2020

Hello. Thank you for your review. Have a great day.

Verified Customer

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Lena Sanders

August 17th, 2020 Philadelphia, PA DETAILS arrow_drop_down
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it's good services. and they get things done . and prices are cheap

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Reply from First American Home Warranty

Aug 19, 2020

Hello. Thank you for your review. Have a great day.

Verified Customer

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Mike Rumley

August 17th, 2020 Lake Helen, FL DETAILS arrow_drop_down
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We have a long history of great service with FAHW. They have always honored their promises and taken care of issues in a timely manner.

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Reply from First American Home Warranty

Aug 19, 2020

Hello. Thank you for your review. Have a great day.

Verified Customer

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Staci

August 17th, 2020 Thomasville, NC DETAILS arrow_drop_down
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Contractors are questionable first one didn't answer or contact me, Second one has been out Twice and still not sure ac is fixed.

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JoanneT

August 17th, 2020 Stone Mountain, GA DETAILS arrow_drop_down
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On time service. Simple process. Convenance.

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Reply from First American Home Warranty

Aug 19, 2020

Hello. Thank you for your review. Have a great day.

Verified Customer

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Karen Jordan-Fuller

August 17th, 2020 Waldorf, MD DETAILS arrow_drop_down
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Great service efficient timely response. The associates are very patient and knowledgeable about the contractors.

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Reply from First American Home Warranty

Aug 19, 2020

Hello. Thank you for your review. Have a great day.

Verified Customer

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Richard R LaBounty

August 17th, 2020 Pensacola, FL DETAILS arrow_drop_down
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They always help us!! No problem is too big!! Great Service!!!

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Reply from First American Home Warranty

Aug 19, 2020

Hello. Thank you for your review. Have a great day.

Verified Customer

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Malcolm lampley

August 17th, 2020 Gulfport, MS DETAILS arrow_drop_down
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My experience with the company has been nothing but excellent.

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Reply from First American Home Warranty

Aug 19, 2020

Hello. Thank you for your review. Have a great day.

Verified Customer

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Dave Harper

August 17th, 2020 Carlisle, PA DETAILS arrow_drop_down
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Always came through for us when we needed them the most. Reliability is a must

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Reply from First American Home Warranty

Aug 19, 2020

Hello. Thank you for your review. Have a great day.

Verified Customer

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Juanita

August 17th, 2020 La Grange, KY DETAILS arrow_drop_down
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90 degree weather with a lot of humidity and we have waited 2 weeks going on our 3rd to get it fixed!

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M. Hill

August 17th, 2020 Mauldin, SC DETAILS arrow_drop_down
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Communication was top notch! Make purchasing a home fun and easy.

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Reply from First American Home Warranty

Aug 19, 2020

Hello. Thank you for your review. Have a great day.

Verified Customer

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SR

August 17th, 2020 Louisville, KY DETAILS arrow_drop_down
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Service provided are good. Customer service .. response time

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Reply from First American Home Warranty

Aug 19, 2020

Hello. Thank you for your review. Have a great day.

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Kathy S

August 16th, 2020 Mesa, AZ DETAILS arrow_drop_down
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If I could give a zero I would. Our washer has been serviced 11 times in the last year. I am currently going on 3 weeks waiting on a part, unacceptable. FAHW should not be providing service in rural areas period.

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Robyne E Crews Hill

August 13th, 2020 Hagerstown, MD DETAILS arrow_drop_down
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This company has a very poor response time . Twice I called them and requested service. Both times I had to cancel the claims because the vendors never responded to me.

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Amy Simonsen

August 12th, 2020 Corpus Christi, TX DETAILS arrow_drop_down
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They hire contractors who charge more than the market rate for plumbing or electrical services for out of pocket costs. And most so called "covered items" have out of pocket costs. So I ended up having to pay the $75 service call fee and find my own contractors for AC, water heater, plumbing, etc. It is better not using them at all. In addition, when I want cash out option, they put me on hold for over an hour, then came back on the phone to tell me that to replace the water heater, the cash out is only about $200, which is not enough to cover half of the cost of the water heater!

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Rick Gallaher

August 10th, 2020 Lynchburg, VA DETAILS arrow_drop_down
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Fail a total fail. Called with a work order on plumbing June 3, They sent a plumber on July 29th. The plumber did not have the right tools and did not come back. It is now Aug 10. Well over 60 days and no service. This it the worst service and qualified for worst home warranty firm ever.

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Ellan Fournier

August 7th, 2020 Las Vegas, NV DETAILS arrow_drop_down
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They've been fair and easy to work with.

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Reply from First American Home Warranty

Aug 13, 2020

Hello. Thank you for your feedback. Have a great day.

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Pamela Schramek

August 7th, 2020 Deer Park, TX DETAILS arrow_drop_down
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Prompt and techs are usually knowledgeable.

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Reply from First American Home Warranty

Aug 13, 2020

Hello. Thank you for your feedback. Have a great day.

Verified Customer

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Jackson

August 7th, 2020 Fort Collins, CO DETAILS arrow_drop_down
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Great customer service with good follow up

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Reply from First American Home Warranty

Aug 13, 2020

Hello. Thank you for your feedback. Have a great day.