American Home Shield® is the founder of the home warranty industry and is one of the market leaders with over 1.7 million customers. Beginning in 1971, the company's goal has always been to protect homeowners from high, unexpected home repair costs. American Home Shield is affiliated with the home service company Frontdoor.

With its extensive experience in the home warranty business, American Home Shield is a trusted name compared to other service providers in the industry. American Home Shield offers a variety of warranty plans, including a build-your-own plan that allows customers to select the individual systems and appliances they'd like coverage for. 

Read American Home Shield reviews below as well as the pros and cons of the company. 

The Good

  • Time in Business
  • Discount Programs
  • Four Flexible Plans
  • Multiple Fee Options
  • Upfront Contract Information
  • No Home Inspection
  • Referral Bonus
  • Discounted Air Filters
  • Sample Service Contract

Time in Business

American Home Shield has more than 45 years of experience and became the industry founder when it created home warranties back in 1971. American Home Shield now has more than 1.7 million customers and is one of the largest warranty companies in the industry. Being in business for so long is a good indicator that American Home Shield is equipped to give its customers what they want in a home warranty company.

Discount Programs

In addition to its decades of home warranty experience, American Home Shield offers its customers many money-saving incentives, including its Appliance Discount Program. With this discount program, customers save money over MSRP and have Energy Star certified options. Customers can also benefit from American Home Shield's "Refer a Friend" program, which rewards customers with a $25 Amazon gift card for each friend referred. In addition, the company offers discounts on air filters.

Four Flexible Plans

American Home Shield allows customers to choose between four different home warranty plans: Combo, Appliances, Systems, and Build-Your-Own. The Combo Plan covers major components of all 21 items covered in the Systems and Appliances Plans, including air conditioning and heating. The Appliances Plan covers major components of 10 appliances, including the refrigerator, dishwasher, clothes washer, and dryer.

The Systems Plan covers major components of 11 home systems, including heating, air conditioning, plumbing, and electrical. Finally, the Build-Your-Own Plan allows homeowners to pick and choose 10 items from a list of 21 systems and appliances to cover.

American Home Shield warranty options also include coverage for real estate professionals and contractors. A detailed list of all warranty plans and included appliances and systems is as follows:

Combo Plan

  • Air conditioner and ductwork
  • Heating and ductwork
  • Electrical
  • Doorbells
  • Smoke detectors
  • Ceiling fans
  • Plumbing (including stoppages)
  • Water heater
  • Garbage disposals
  • Instant hot/cold water dispensers
  • Central vacuums
  • Refrigerators
  • Ranges/ovens/cooktops
  • Washing machine
  • Clothes dryers
  • Dishwashers
  • Built-in microwave ovens
  • Trash compactors
  • Freestanding ice maker
  • Garage door openers
  • Built-in food centers

Appliances Plan

  • Refrigerators
  • Ranges/ovens/cooktops
  • Clothes washers
  • Clothes dryers
  • Dishwashers
  • Built-in microwave ovens
  • Trash compactors
  • Freestanding ice makers
  • Garage door openers
  • Built-in food centers

Systems Plan

  • Air conditioning and ductwork
  • Heating and ductwork
  • Electrical
  • Doorbells 
  • Smoke detectors
  • Ceiling fans
  • Plumbing (including stoppages)
  • Water heaters
  • Garbage disposals
  • Instant hot/cold water dispensers
  • Central vacuums

Add-On Options

  • Electronics Plan by Asurion ($18)
  • Pool and in-ground spa (pool and in-ground spa only $13.33 per month; pool and in-ground spa equipment: $13.99 per month)
  • Guest unit (extend coverage to unit less than 750 square feet: $12.99 per month)
  • Septic pump (available first year of warranty only: $2.50 per month)
  • Well pump serving as home water source ($7.08 per month)

Build-Your-Own Plan

  • Homeowners can add any system or appliance to their plan not currently covered in their chosen package. 

Multiple Fee Options

With American Home Shield, customers pay a trade service call fee for a professional to help them with their problem, then fix the system or appliance or replace it. The three options for this service fee are $75, $100, and $125, which gives customers flexibility in how much they pay each month for their plan coverage. The higher the trade service call fee, the lower the amount the customer will pay each month.

Upfront Contract Information

American Home Shield offers a sample contract on its website, making it easy for customers to get an idea of what the company offers. American Home Shield also states upfront that the company does not require a home inspection in order to purchase a warranty plan and will not limit coverage based on the age of any of your home systems or appliances, making it easier for customers to get warranty coverage.

This upfront contract information helps the customer decide early on if American Home Shield is a home warranty company that will work for their needs. 

No Home Inspection

Unlike some home warranty providers, American Home Shield does not require a home inspection or maintenance records before using its services. The company also does not decline coverage based on the age of your systems and appliances. This is convenient for customers who want a simple home warranty process and don't want to worry about a home inspection process to discover what systems and appliances are covered and what ones aren't. 

Referral Bonus

American Home Shield offers a referral program for its customers. If you refer a friend to its services, AHS will reward you with a $25 Amazon gift card. The company's website doesn't specify whether or not you can receive the referral bonus more than once, so check with an AHS representative to be sure. 

Discounted Air Filters

As part of your AHS customer perks, you can get up to 50 percent off retail prices on air conditioning and furnace filters. American Home Shield will also deliver the filters directly to your home. However, it is unclear whether or not you have to pay extra for delivery, so check with the company to be sure. 

Sample Service Contract

American Home Shield has a sample contract available online. According to our research, a majority of 1-star reviews for the home warranty industry involve claim denials that are typically outlined in the contract, such as damage that is beyond the scope of normal wear and tear, damages covered by another warranty such as a manufacturer's warranty, and damages from not following building codes.

American Home Shield ensures that you can see the terms outlined in a sample contract and be aware of the offered coverage.

Visit Site

The Bad

  • Customer Complaints
  • Lack of Monthly Pricing Information

Customer Complaints

Common customer complaints for American Home Shield range from rising warranty prices to bad customer service processes. There have also been complaints regarding the company's network of service technicians handling repairs, with some customers waiting days for a local technician only to have multiple faulty repairs. You can read American Home Shield reviews below to find out what else customers have to say about how they think American Home Shield warranty compares to other service providers. 

Lack of Monthly Pricing Information

American Home Shield does not provide any information about monthly pricing on its website. Interested consumers are encouraged to obtain a quote from the company for more information on pricing.

The Bottom Line

There is a lot of good to say about American Home Shield. The company has extensive experience in the home warranty industry and offers discount programs, extensive coverage of many home appliances and systems, and options when it comes to trade service call fees. Its plan customization makes it simple for customers to find the right home warranty for their needs. 

Being the founder of the home warranty industry, American Home Shield has extensive experience to back up its name. Many warranty companies are not as experienced as AHS, and this may result in quality issues. 

If you're interested in learning more about the American Home Shield warranty experience, such as customer service and claim response time, check out American Home Shield reviews below. The company may be the right provider for you to protect your home's systems and appliances against regular wear and tear and other common malfunctions. 

User Reviews

Star Rating

3.9
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8,135 Reviews

Review Breakdown

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1 star
20%

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Marcus Phillips

February 9th, 2021 Castle Rock, CO DETAILS arrow_drop_down
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Ease of use, quick filing, fast resolution

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Reply from American Home Shield

Feb 12, 2021

Hi Marcus, We hope you continue to enjoy the fast and efficient service we provide!

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O. M. Oden

February 9th, 2021 Windsor Mill, MD DETAILS arrow_drop_down
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AHS is ok. A higher rating would be given if I was grading AHS only. Their vendors can be slow at times providing needed services.

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Maria Christine Thompson

February 9th, 2021 Houston, TX DETAILS arrow_drop_down
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Easy to submit repairs, timely response 5 service. Well worth the price

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Reply from American Home Shield

Feb 11, 2021

Hi Maria, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Verified Customer

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Crystal Magruder

February 9th, 2021 White Plains, MD DETAILS arrow_drop_down
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I have received 3 service and quick responses from the technicians.

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Lizabeth Davis

February 9th, 2021 Chicago, IL DETAILS arrow_drop_down
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I have been without heat for over a week I spoke to a rep on 1/27, he stated my furnance should be here by 2/2. No furnance and now I'm told my furnance will not arrive until Friday 2/5. In my area this weekend we are expecting sub zero temps.

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Lpalm

February 9th, 2021 Las Vegas, NV DETAILS arrow_drop_down
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No problems. Every service calls handled promptly

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Reply from American Home Shield

Feb 12, 2021

Hi Lpalm, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

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Verl Naber

February 9th, 2021 Litchfield Park, AZ DETAILS arrow_drop_down
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on time and 5 service. Easy to get ahold of and set appointments

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Reply from American Home Shield

Feb 12, 2021

Hi Verl, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Verified Customer

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J. McCoy

February 9th, 2021 Oceanside, CA DETAILS arrow_drop_down
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Prompt and efficient. 5 Knowledge of plumbing and home construction.

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Reply from American Home Shield

Feb 11, 2021

Hi J. McCoy, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Verified Customer

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John Martrin

February 9th, 2021 Mesa, AZ DETAILS arrow_drop_down
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overall experience has been great & what characters should i use instead of words

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Reply from American Home Shield

Feb 11, 2021

Hi John, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

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Robert Wilkinson

February 9th, 2021 Clovis, CA DETAILS arrow_drop_down
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Fast repair and on time. Friendly and knowledgeable

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Reply from American Home Shield

Feb 11, 2021

Hi Robert, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Verified Customer

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Susan Charshaf

February 9th, 2021 Modesto, CA DETAILS arrow_drop_down
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Overall I have been very impressed with the service and companies they sent.

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Arturo Sanchez

February 9th, 2021 Austin, TX DETAILS arrow_drop_down
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I am waiting for resolution on my refrigerator repair. Currently they say it would take 2 months to get the parts. We can’t live without refrigerator for 2 months.

Verified Customer

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Cliff Nishikawa

February 9th, 2021 Mililani, HI DETAILS arrow_drop_down
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Very easy to schedule a repair service and prompt service by repair technician.

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Reply from American Home Shield

Feb 11, 2021

Hi Cliff, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt service. We hope you continue to enjoy the coverage we provide!

Verified Customer

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Anonymous

February 9th, 2021 Woodmere, NY DETAILS arrow_drop_down
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They give you a VERY HARD time when it comes to replace any major appliances. They're 4 on repairs.

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Reply from American Home Shield

Feb 10, 2021

I hate to hear about your last service call that was incomplete. I would be glad to speak with you about your customer service experience and the repairs.

Verified Customer

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Lisa Scarboro

February 9th, 2021 Romulus, MI DETAILS arrow_drop_down
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Great service, fast service, reliable service

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Reply from American Home Shield

Feb 11, 2021

Hi Lisa, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Verified Customer

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KG Mosley

February 9th, 2021 Saint Petersburg, FL DETAILS arrow_drop_down
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Service has been of quality. Placing a claim is easy and painless.

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Reply from American Home Shield

Feb 12, 2021

Hi KG, We hope you continue to enjoy AHS and our competitive prices!

Verified Customer

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Helen

February 9th, 2021 Leander, TX DETAILS arrow_drop_down
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3 coverage at a 2 price. The company responds quickly in assigning a contractor. Some contractors are better than others but for the coverage it is a 3 investment for me.

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Reply from American Home Shield

Feb 12, 2021

Hi Helen, We would like to thank you for your feedback to AHS and hope you continue to enjoy the ease of service we provide!

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Jay Smith

February 9th, 2021 Media, PA DETAILS arrow_drop_down
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They use competent and responsive contractors, but some take some time to complete.

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Toni D

February 9th, 2021 Woodbridge, VA DETAILS arrow_drop_down
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great customer service and very responsive

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Reply from American Home Shield

Feb 12, 2021

Hi Toni, Thank you for your warm kind words.

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Judith Watkins

February 9th, 2021 Ellenwood, GA DETAILS arrow_drop_down
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High Priority plumbing responded to a problem I was having. It took two visits to correct the problem and even now the problem is returning.

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Emily

February 9th, 2021 Beaverton, OR DETAILS arrow_drop_down
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Easy to notify of issue & get service; quick turnaround; no hassle or arguments -- they just cover what we need without challenging us

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Reply from American Home Shield

Feb 12, 2021

Hi Emily, We would like to thank you for your feedback to AHS and hope you continue to enjoy the ease of service we provide!

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Nadine Glent

February 9th, 2021 Douglasville, GA DETAILS arrow_drop_down
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Great customer service, Always available. Always send help.

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Reply from American Home Shield

Feb 12, 2021

Hi Nadine, It is a pleasure to read your kind words. We hope you continue to enjoy American Home Shield!

Verified Customer

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O.A

February 9th, 2021 Spicewood, TX DETAILS arrow_drop_down
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Horrible response and service once they realize they may have to replace an appliance.

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Reply from American Home Shield

Feb 11, 2021

Hi O.A, I hate to hear about the delay in service that you have experienced to have the appliance repairs completed. I would be glad to speak with you to get the issues resolved.

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Evelyn

February 9th, 2021 San Antonio, TX DETAILS arrow_drop_down
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I pay alot monthly to cover many areas, but it seems like when I need a repair, it's not covered.

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Charlie Coleman

February 9th, 2021 Goodyear, AZ

I have had many different companies for home warranty. This is the first company I’ve had who actually did what they said without any hassle or sniveling about what kind of replacement. They replaced with comparable applicants if not exact. Great job AHS

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Reply from American Home Shield

Feb 12, 2021

Hi Charlie, We appreciate your feedback regarding your American Home Shield experience and hope you continue to enjoy the service we provide to honor the contract.

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David Garber

February 7th, 2021 Cape Coral, FL DETAILS arrow_drop_down
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My so-called warranty with AHS has been non existent. They do not answer their phone--you can only file a request on line. They will have a contractor contact you after you pay a $100. fee, In my case the response time has been 10 days to over two weeks--unacceptable when you have no hot water. If you hire a plumber yourself to get you hot water heater fixed, you're not getting your $100. back. For me this company has been a complete ripoff.

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Reply from American Home Shield

Feb 08, 2021

Hi David, Thank you for bringing these issues to our attention. I would be glad to speak with you and get the issues resolved.

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sheretta Anderson

February 7th, 2021 Biloxi, MS DETAILS arrow_drop_down
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Friendly, prompt and excellent communication between homeowners and contractors!

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Reply from American Home Shield

Feb 08, 2021

Hi Sheretta, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

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Vincent P. Sarro II

February 6th, 2021 Williamsburg, VA DETAILS arrow_drop_down
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I was denied a claim for my hot water heater because of something which was done 3 or 4 years ago by a plumber sent by them.

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Reply from American Home Shield

Feb 08, 2021

Hi Vincent, Thank you for bringing these issues to our attention. I would be glad to speak with you and get the issues resolved.

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Robin McDaniel

February 5th, 2021 Miami, FL DETAILS arrow_drop_down
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Our refrigerator broke before Thanksgiving. It took weeks for one of their service providers to come out and then they ordered the wrong part. It is now February and the refrigerator is still broken. We have dealt with techs ordering the wrong parts, losing the parts, saying they never got the parts, parts were sent to the wrong place, forgetting they scheduled us for the service. We have just purchased the parts ourselves and had an appointment for the techs to come fix the refrigerator again yesterday. Once again they did not show up. We ended up fixing it ourselves. We have tried contacting AHW and have not been able to receive a response. We have contacted attorneys.

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Reply from American Home Shield

Feb 11, 2021

Hi Robin, We appreciate you for bringing the ongoing refrigerator issues to our attention.

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Christina Davison

February 5th, 2021 Bel Air, MD DETAILS arrow_drop_down
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Since switching to AHS over a year ago I have been very happy with the responsiveness and companies being sent out for the service calls. Thank you!

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Reply from American Home Shield

Feb 05, 2021

Hi Christina, We are pleased to hear about your decision to become a member of American Home Shield. We hope you continue to appreciate the ease of service that is provided!

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Kenny Jordan

February 5th, 2021 , DETAILS arrow_drop_down
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It's great to have coverage for home appliances. So far I had the Dishwasher pump failure and a burnt circuit in my range oven. Both times the AHS website walked me through the process, arranged an appointment time, and called me when the repairman was on the way. Good to know I'm covered.

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Reply from American Home Shield

Feb 05, 2021

Hi Kenny, It is always great news to hear about our wonderful customer experiences and the ease

Verified Customer

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Amy

February 3rd, 2021 Lynchburg, VA DETAILS arrow_drop_down
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I was impressed with how quickly they were able to come out and check my heat pump. From the time I put in the order and how someone at my house was 2 days! I was anticipating 5-6 if not more. The technician was on time, friendly, and explained what he was doing so I could understand.

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Reply from American Home Shield

Feb 04, 2021

Good morning Amy, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Verified Customer

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George and Flora Brehon

February 3rd, 2021 Tampa, FL DETAILS arrow_drop_down
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Because they are very Best at what they do most of the time, sometimes the contractors they send to us need to be really checked out. We were tricked by once into making a purchase ourselves for over $5200 When we should have just said no, we will let AHS do the purchasing, but the contractors were fast talker and offered us a deal that only caused us heartaches, headaches etc. into buying a new Air condition/heater, our old one could not be repaired it was well over 12 years old. We spent $5200 that we should not have paid for. So we have to let AHS to investigate the contractors they send to us. Some of the vendors are out to rob the system. AHS is really a great company - Been with them over 20 years..

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Reply from American Home Shield

Feb 04, 2021

Hi George, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Verified Customer

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Allan Chouang

February 3rd, 2021 Fresno, CA DETAILS arrow_drop_down
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AHS is trying to deny my claim for a water leak on my tankless water heater saying that it was a preexisting condition. I don't buy that excuse. It is leaking to normal wear and tear and contractor said it's non repairable and needs to be replace. I'm still fighting with AHS for them to approve my claim.

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Reply from American Home Shield

Feb 05, 2021

Hi Allan, I hate to hear about your most recent experience to have the water heater repaired. I owuld like to speak with you to reach a resolution urgently.

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Joe munoz

February 3rd, 2021 Redding, CA DETAILS arrow_drop_down
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I've had American home shield for years and every time I have a problem they get it fixed for me and it's worth every penny of what I pay monthly thank you American home shield

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Reply from American Home Shield

Feb 04, 2021

Hi Joe, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Verified Customer

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S Dobson

February 3rd, 2021 Culver City, CA DETAILS arrow_drop_down
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Customer is always very helpful. We had issues with our repairs. Not the fault of the repair persons or the company. Every was so helpful in making sure it was fixed and working properly. We were given a follow up call to make sure the repair company had followed up.

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Reply from American Home Shield

Feb 04, 2021

Hi, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

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amanda slivenski

February 3rd, 2021 Crum Lynne, PA DETAILS arrow_drop_down
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Plumbers were super nice. When I called about the problem I was a little uneasy having to wait so long for the service call. When they came out they were really fast and nice. And, my water bill wasn't as bad as I thought it would be from the leak they repaired.

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Helen Sopocko

February 3rd, 2021 Diamond Bar, CA DETAILS arrow_drop_down
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They rarely resolve my issue without significant expense. The replacement value is never accurate. The hold time for calls is extreme. There is no way to complain or ask for a different contractor without paying an additional service call fee. The work is only guaranteed for 30 days. If there is a problem on day 31, you have to pay another service fee. Once my contract term is up, I will be cancelling and finding a different home warranty company.

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Reply from American Home Shield

Feb 05, 2021

Hi Helen, Thank you for bringing the service fee dispute to our attention. I would be glad to speak with you at your convenience to discuss a resolution.

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Jerry Johnson

February 3rd, 2021 Desoto, TX DETAILS arrow_drop_down
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I had 2 issues with plumbing. One was a leak behind a wall. The other one was a stoppage in a sewage line. They would not send anyone else out to see if they could unclog the stoppage. The plumber claim it was a foreign object causing the stoppage. I asked for a supervisor didn't get one. Still waiting on the call back from a supervisor, that been over 4 days now.

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Reply from American Home Shield

Feb 05, 2021

Good afternoon Jerry, I owuld like to thank you for making AHS aware of the delay in service to have the leak repaired. I would be glad to speak with you at your convenience to have the issues repaired.

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Vasquez, Rev. Sylvia

February 3rd, 2021 San Antonio, TX DETAILS arrow_drop_down
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They have responded well when I needed them. One concern I have is that the number of companies that are available to me are limited. But the ones they have provided have been satisfactory.

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Ellen

February 3rd, 2021 Copperopolis, CA DETAILS arrow_drop_down
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The only reason I didn't rate them a 5 is because if waiting times and disconnects on the phone with customer service. But the service we received was 5. Always took care of our problems

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Reply from American Home Shield

Feb 09, 2021

Hi Ellen, I hate to hear about your most recent AHS experience to have speak with a customer service representative.

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James

February 3rd, 2021 Puyallup, WA DETAILS arrow_drop_down
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Haven't been a customer for too long but was told by the contractor they sent out that my warranty doesn't cover equipment that has failed due to expiration. That was disappointing

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Reply from American Home Shield

Feb 09, 2021

Hi James, I hate to hear about your most recent AHS experience and the decline in coverage.

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Anonymous

February 3rd, 2021 Saint Paul, MN DETAILS arrow_drop_down
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I've had issues with a recall order - I've called about it at least 3 times now with different responses every time! They are charging me as though it's a new order, and I would like to effectively CANCEL my warranties because of it. Waiting for a call back from a supervisor that I first requested weeks ago.

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Reply from American Home Shield

Feb 10, 2021

Hi, I hate to hear about the delay in service that has been experienced and the recall. I would be glad to speak with you and get the issues resolved.

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Marcella

February 3rd, 2021 Glendale, CA DETAILS arrow_drop_down
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Because the quality of the services are spotted. I had the last 2 wonderful plumbers but the previous guy that came to fix the kitchen fan was an absolute nightmare. I called you company to put the complaint 3 times snd as of today no one has called back

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Sara Loeb

February 3rd, 2021 El Paso, TX DETAILS arrow_drop_down
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I requested that the problem on my dishwasher would probably require a new drain hose. They refused my request for repair due to a screw that fell in dishwasher and was stuck in hose, after 3rd attempt to fix dishwasher

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Reply from American Home Shield

Feb 11, 2021

Hi Sara, I hate to hear about the delay in service that you have experienced to have the dishwasher repairs completed. I would be glad to speak with you to get the issues resolved.

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Belinda katz

February 3rd, 2021 Tuolumne, CA DETAILS arrow_drop_down
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We have been without heat since November 19, 2020. We have called them everyday for the past 70 days to try to get this resolved. A different person answers the phone and we get a different answer every time. They will not let us talk to a supervisor and say they will escalate the situation. The contractor only came out twice and didn't fix the issue, they were supposed to come back with new parts and never did. We have also tried to contact the contractor with no luck. The warranty company sent a new contractor out, but they couldn't fix it either. I would not recommend this company for your warranty service.

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Reply from American Home Shield

Feb 05, 2021

Good afternoon Belinda, We hate to hear about your most recent service experience with American Home Shield to have the furnace repaired. I would be glad to speak with you to assist with a resolution.

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Jagdish Shah

February 3rd, 2021 Mechanicsburg, PA DETAILS arrow_drop_down
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1 service from their vendor, plumber wants to charge extra for water heater install and American home shield says that what vendor charges is between me and vendor. What a nonsense ! Vendor lumber wants to cut ceiling to open blocked drain! Nothing is done properly or timely !no bathroom to take shower because this lousy vendor !American home shield collects $100 upfront and no servics! I got regular plumber and paid him to get drain unclogged ! Totally useless warranty company ! Infact not useless Harmful and waste of time and money and aggravation

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Reply from American Home Shield

Feb 05, 2021

Hi Jagdish, Thank you for bringing the matter with your plumbing to our attention. I would be glad to speak with you to assist with the ceiling repairs that need to be completed.

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sandra

February 3rd, 2021 Lithonia, GA DETAILS arrow_drop_down
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They sent out a plumber who didntb finish the job then i just to pay again for them to send another plumbing company to come out and finish the job. I closed my account because it cost me $250 to do a very small job that i could've paid a local plumber $50 to fix

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Reply from American Home Shield

Feb 09, 2021

Hi Sandra, I hate to hear about your AHS experience and the noncovered cost to have the plumbing serviced.

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De Anna

February 3rd, 2021 Maize, KS DETAILS arrow_drop_down
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They got a worker out here heating and air. Because you can smell something like wires burning and he said it was not a job for him. He wasn't here 5 minutes and I still had to pay $100 for the visit. And $100 for the next guy who said that he can't do anything without an error code present. So that visit was only less than 5 minutes.

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Veronica Embrey

February 3rd, 2021 Wichita, KS DETAILS arrow_drop_down
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I paid $675 at closing and later got a statement saying I owe 60$. They said it's 735$ annually. No, I was quoted $675. And I or my closing agent was never told of it being $735.