Name: 2-10 Home Buyers Warranty
Rating: 3.8

check_circle

Verified Customer

star star star star star

Anonymous Wilmington, NC

Overall very positive. Quality depends on the serviceman. I needed to use it on my heating system, I called and they simply sent somebody over repaired it, that was it.

1 year ago

Reply from 2-10 Home Buyers Warranty

Thanks for the review, we appreciate your response! Thank you for being a part of 2-10 Home Buyers Warranty.

Sep. 24th, 2021

check_circle

Verified Customer

star star star star_border star_border

Marie Birmingham, AL

The repairmen of the plumbing have been excellent with their work. I'm going through a situation right now where my dishwasher is broken. The repairman came out last week and said it couldn't be fixed and then I got a call Monday from 2-10 saying they were going to try to find the part and I haven't heard back yet and the dishwasher still broken.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Marie, thank you for your response. We're sorry to hear you're still waiting for a resolution with your dishwasher, we're here to help. If you are still in need of assistance, please send us a private message on Facebook with your service address, and we'd be happy to review your claim and help you get this resolved.

Sep. 24th, 2021

check_circle

Verified Customer

star star star star star_border

Victoria Mount Pleasant, TX

The air conditioner broke and we had to call to get them out here to look at the air conditioner. We were a little disappointed that they could not help us secure room air conditioners and still had to pay $110 up front.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Victoria, thanks for your response and your honest feedback! We appreciate you taking the time to let us know how we can improve your experience. Thank you for being the best part of 2-10 Home Buyers Warranty.

Sep. 24th, 2021

check_circle

Verified Customer

star star star star star

John

Generally the technicians they send out do a good, quality job. It is all finished up properly. I used it recently for the dishwasher. It is part of the structural warranty.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi John, we appreciate your great review. Thank you for being a part of 2-10 Home Buyers Warranty.

Sep. 10th, 2021

check_circle

Verified Customer

star star star star star_border

David

We needed them for air conditioning when it was a hundred degrees. It took many hours and days to get customer service. We did not get service quickly but they did reimburse out hotel stay. They took care of what we needed.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi David, thanks for your response and your honest feedback! We appreciate you taking the time to let us know how we can improve your experience. Thank you for being the best part of 2-10 Home Buyers Warranty.

Sep. 10th, 2021

check_circle

Verified Customer

star star star star star

Brian

Always very responsive to my needs. They stood behind me when I had air problems. It seems to be a good product. They have good contractors. They are the best in my area.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Brian, thank you for your great review and for your support!

Sep. 10th, 2021

check_circle

Verified Customer

star star star star star

joe bucaro Saint Augustine, FL

Because the president actually took care of me personally one time when I voiced some concerns in an email. I like that kind of service. And the service is always good

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Joe, we're glad to hear you feel that way. Great service starts from the top and our president has always lead that charge. We appreciate your support and for being a part of 2-10 Home Buyers Warranty!

Sep. 10th, 2021

check_circle

Verified Customer

star star star star star

Jennifer Goins La Plata, MD

Honestly had a issue with 2 home appliances and literally with the swipe of a finger 210 HB had some one calling to set up an appointment. They are just that quick

1 year ago

Reply from 2-10 Home Buyers Warranty

Hey Jennifer, we love hearing that! Thank you for the great review and for being a part of 2-10 Home Buyers Warranty.

Sep. 10th, 2021

check_circle

Verified Customer

star star star star star

Sharon

I've never had a problem with them. I've gotten very good service from them. I had a problem with the air conditioner and they ended up replacing three major parts.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hey Sharon, we're glad to hear we were able to get our air conditioner taken care of. Thank you for the review and for being a part of 2-10 Home Buyers Warranty.

Sep. 10th, 2021

check_circle

Verified Customer

star star star star star

Vijay

It is pretty cool all the options. I like their customer service because they have good online service. They are very prompt. It is fast and efficient.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Vijay, we're so glad to hear that! We put a lot of time and effort into our customer experience so hearing how you feel really puts a smile on our faces. Thank you for being a part of 2-10 Home Buyers Warranty.

Sep. 10th, 2021

check_circle

Verified Customer

star star star star star

Aisha Sims Jacksonville, FL

My water heater, ac unit and garbage disposal decided to go out all within 3 months. 2-10 was able to assist with replacing these items with no hassle.

1 year ago

check_circle

Verified Customer

star star star star_border star_border

Deadra Matthews Fayetteville, NC

They are helpful but it takes a long time to get work done. I have had issues where I had to play the middle man with the company and 2-10 about how much wasn't covered by warranty. I was told one thing and the company was told another and I had to get that resolved. Turns out 2-10 told me the wrong thing.

1 year ago

Reply from 2-10 Home Buyers Warranty

Thanks for all the positive feedback. We thank you for your honest feedback as well on ways we can do better. Thank you for your review.

Jun. 21st, 2021

check_circle

Verified Customer

star star star_border star_border star_border

Zac Hill Washington, DC

While 2-10 has been proactive for the most part and has certainly fulfilled upon their obligation to fix my appliance, I'm 6 weeks into the process and my problem remains unfixed. They've scheduled visits from three different contractors, only for two of the three contractors to 'ghost' after the diagnosis. Meanwhile, they've failed to follow through with assurances to update me with the status of part orders and vendor commissions. It's disappointing.

1 year ago

check_circle

Verified Customer

star star star star star_border

Thomas & MICHELE McGuire Rio Rancho, NM

Job not completed, work area left dirty, had to call to have job completed, system was not set up properly son-in-law programmed water heater. Technician needs to be trained for correct working standards.

1 year ago

Reply from 2-10 Home Buyers Warranty

We’re so happy that you had a great overall experience however, we appreciate the ways we can improve our service.

Jun. 21st, 2021

check_circle

Verified Customer

star star star_border star_border star_border

Melissa Zientek Houston, TX

I had a hard time getting a good contractor out to my house. I always had to call the contractor after I submitted a Service Call after 2 days because I never received a call from them. They said they never received the work order number. This happened to two different occasions. Also, I've been waiting about 2 months to get my reimbursement check when they told me it will be mailed out within 30 days. I've been calling and stayed on hold for over 33 minutes before I hung up. I would have renewed but it takes a lifetime to get someone on the phone.

1 year ago

check_circle

Verified Customer

star star star star_border star_border

margaret cameron Langhorne, PA

I have had a HBW for over 20 years and for the most part I have been happy with the service. However, I had a very bad experience over 2020-2021 where I was without a working washer and dryer from November-January and finally insisted on a buyout.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Heather Sharp Barnhart, MO

I had a problem with my washing machine and called 2-10 about this issue. They informed me that there would be a local repair facility calling me to schedule a time to come out within the next day. I waited a 2 dasys and finally I contacted 2-10 to find out what was happening. They then informed me that the 2 shops they work with in my area could not do it do it for whatever reason and then told me I needed to find someone to come out and they would reemburse me the ampount chrged because I had to find someone myself. I found a company, had them come repair the washer, and then then followed there instructions on submitting the receipt for reimbursement. They declined to pay me the full amount I was charged, and told me they had never approved for me to get someone on my own. The whole experience was a nightmare, and the manager I spoke with from 2-10 was very unprofessional and rude. Bottom line is, they were unable to help when I needed them to and then refused to honor the agreement in reference to the terrible predicament they put me in.

1 year ago

check_circle

Verified Customer

star star star star star

Linda Ezell Stone Mountain, GA

My service has been timely and wonderful. I am especially grateful for the absolute professional, respectful, helpful service people you have sent to my home.

1 year ago

Reply from 2-10 Home Buyers Warranty

It’s great to read that you had such a positive experience with 2-10 Home Buyers Warranty. Our goal is to make protecting your home simple and economical, and it sounds like we hit the mark! Thanks for your feedback and business.

Jun. 21st, 2021

check_circle

Verified Customer

star star star star star_border

Malinda Little Virginia Beach, VA

Throughout my years with 2-10, they have provided great service. The last time I needed to use my warranty, my hot water heater went out and they were able to provide a tech to come to my home to repair my unit.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi there Malinda, we're so happy you've had a great experience with us! We appreciate your years of support!

Jul. 14th, 2021

check_circle

Verified Customer

star star star star star

Brian Kitchen Virginia Beach, VA

They have followed up with everything that I have requested. The price has been reasonable, and the warranty has probably saved me a couple thousand dollars.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Brian, thanks for your great rating. Our goal at 2-10 Home Buyers Warranty is to make home ownership less of a hassle, and we’re glad we could help you with that. If there’s anything else we can do for you, just let us know!

Jul. 14th, 2021

check_circle

Verified Customer

star star star_border star_border star_border

Matthew Onyemaechi Virginia Beach, VA

I'm not happy with them. They didn't respond to coming to fix our AC. It took a long time for someone to come out, and they gave me a lot of excuses. They only partially fixed the problem, and the technician was charging me several hundred dollars that I thought my warranty would cover, but they won't. This company doesn't sit well with me. Be careful what you're signing with them.

1 year ago

check_circle

Verified Customer

star star star star star_border

Rob Hefner Virginia Beach, VA

Fridge died and it took 5 days to get the serviceman out and then it's taking 10 days after that to get the repair which didn't work so now we're waiting 5 more days to get the authorization to replace the fridge.

1 year ago

Reply from 2-10 Home Buyers Warranty

Thank you for the good rating, more importantly, thank you for ways we can improve our service.

Jun. 21st, 2021

check_circle

Verified Customer

star star star star star_border

Quratulain Durrani Virginia Beach, VA

You guys were very efficient. I used it for an electric power outage on couple of outlets so you guys sent us a guy. He came out, he was very good, he fixed the issue, and he went away.

1 year ago

Reply from 2-10 Home Buyers Warranty

Thanks so much for your great rating. All of us at 2-10 Home Buyers Warranty want to do everything we can to make protecting your home simple and economical. We’re glad we could help you!

Jun. 21st, 2021

check_circle

Verified Customer

star star star star star_border

Varun Chinta Virginia Beach, VA

My dryer went out, and I used my warranty to fix it. The service was good but I think for emergency or urgent issues they should act fast to resolve any claim, that's the only feedback I can give.

1 year ago

Reply from 2-10 Home Buyers Warranty

Thank you so much for your great rating, more importantly on ways we can improve our service.

Jun. 21st, 2021

check_circle

Verified Customer

star star star star star

Ademir Virginia Beach, VA

Used it for my air conditioner, water heater, and a couple leaking pipes and all those times I had a pretty quick response and I had good experiences.

1 year ago

Reply from 2-10 Home Buyers Warranty

Thanks for sharing the excellent experience you had with 2-10 Home Buyers Warranty. This is the kind of feedback that makes working in the home warranty business so fulfilling. Happy home owning!

Jun. 21st, 2021

check_circle

Verified Customer

star star star star star

Richedean Virginia Beach, VA

I think everyone should use 2-10. They do an excellent job. They came the next day for my washer and when they couldn’t order the parts, I got a new washer.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi there. Thanks so much for your fantastic rating. 2-10 Home Buyers Warranty always wants to make home ownership easier, and we’re glad we could help you!

Jun. 21st, 2021

check_circle

Verified Customer

star star star star_border star_border

Melissa Virginia Beach, VA

Relatively inexpensive per month and usually the service contractors are able to fix what you need fixed. Sometimes you do have to call multiple times and it doesn’t seem like the departments really communicate with each other.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Melissa thank you for your feedback we will use this information to improve our services.

May. 25th, 2021

check_circle

Verified Customer

star star star star_border star_border

Donald Filsoof Fellsmere, FL

The ice maker in the refrigerator was not working after two the replacement stop working when the technician came back he said the Easter lever needs to replaced it stop making ice again. All of this took more than two and plaid $170.00for repot that never worked.

1 year ago

Reply from 2-10 Home Buyers Warranty

Thanks for the alert, Donald. We’re upset that your service request is still unresolved, too, because it’s not fair to you. We will do our best to resolve this problem. Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it. We want to get this right. We hope you’ll give us another chance at resolving your issue.

Mar. 25th, 2021

check_circle

Verified Customer

star star star star star_border

Donna Mahle Hot Springs Village, AR

Have had overall very good experiences with them; only one situation where I had to find my own repairman as they had no one in their network to handle my problem. They did take care of the repair cost.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Donna, it’s great to read that you had such a positive experience with 2-10 Home Buyers Warranty. Our goal is to make protecting your home simple and economical, and it sounds like we hit the mark! Thanks for your feedback and business.

Mar. 18th, 2021

check_circle

Verified Customer

star star_border star_border star_border star_border

Christopher Wolf Black Mountain, NC

My experience has been very negative and it's kind of frustrating right now. It's just not worth the hassle. I've had some issues for three to four months that hadn't been resolved. They have kind of incompetent suppliers that do their fixes for the appliances and such. For instance, we have a dishwasher that someone's come out and looked at four or five times and ordered a multitude of parts for unnecessarily. We're still kind of at square one without things being fixed, so we're pretty pissed off. There have been miscommunications between the third parties and 2-10, and it has taken a while to fix it, going back and forth between them until they realized they ordered the wrong parts. The people they send out don't abide by Covid rules that they publish on their website and don't really solve issues.

2 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for the alert, Christopher. We’re upset that your service request is still unresolved, too, because it’s not fair to you. We will do our best to resolve this problem. Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it. We want to get this right. We hope you’ll give us another chance at resolving your issue.

Mar. 16th, 2021

check_circle

Verified Customer

star star star_border star_border star_border

Donna Wildes Covington, GA

My stove top cracked so I called in for the warranty. They had someone come look at it and determine that it was not my fault, so they were going to order a new top for the stove at the beginning of February. I had not heard of anything, so I called, and it turns out they did not place the order for the new top because suddenly, they needed photos of the stove top. No one had ever told me I would need to turn in photos. So basically, I have been sitting here for weeks unable to use two burners on my stove. I think 2-10 is terrible.

2 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for the alert, Donna. We’re upset that your service request is still unresolved, too, because it’s not fair to you. We will do our best to resolve this problem. Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it. We want to get this right. We hope you’ll give us another chance at resolving your issue.

Mar. 16th, 2021

check_circle

Verified Customer

star star star star star

Drew Yoakum Wilmington, NC

I don’t have any problems with the service. I just recently used it and they fixed the problem. The service was professional and they responded promptly.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Drew, we’re happy that your service request went smoothly. At 2-10 Home Buyers Warranty, we take pride in making the service request process as smooth as possible. Thanks for your continuing business!

Mar. 16th, 2021

check_circle

Verified Customer

star star star_border star_border star_border

Bethanie Simms Wilmington, NC

I feel like I get like subpar contractors and people who really don't want to help. I've had to use my warranty over the course of almost two years and the contractors all just want to do like the minimum work and they don't want to figure out what's really wrong with it so I just have to keep calling and it's really costly. It's exhausting having to find a good contractor. 2-10 should actually find reputable contractors in the area, who actually want to work with you.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hello Bethanie, we’re sorry and disappointed about the poor experience you had with the independent service contractor we dispatched. We’ve looped our contractor relations team in about this issue. If you’d like , they can contact you shortly. Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it. We want to get this right. We hope you’ll give us another shot at resolving your issue and keeping you as a customer.

Mar. 16th, 2021

check_circle

Verified Customer

star star star star star

Bhakti Ocoee, FL

Everything is good. We have had to use the warranty a couple of times and they were very punctual. They followed up to make sure the workers did what they said.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hello Bhakti, we’re so happy you had an excellent experience with our services. We’re proud that 2-10 Home Buyers Warranty exceeded your expectations. Thank you for your continuing business!

Mar. 17th, 2021

check_circle

Verified Customer

star star star star star

Alicia Waldorf, MD

Customer support is very professional. I always get solutions to whatever issues I am having. It is not super expensive and they send people out pretty quickly.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hey Alicia, we’re really glad that you had a positive experience with our services. At 2-10 Home Buyers Warranty, we want everyone to have the kind of experience you had. Thank you for your feedback and continuing business!

Mar. 17th, 2021

check_circle

Verified Customer

star star star star star

Carlos Humble, TX

At the time we purchased it, it was good a option. We had an issue and they solved it. They came one or two days later. I only had to pay sixty dollars.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hello Carlos, we’re glad you had such a great experience with our contractors. Thanks for your continuing business with 2-10 Home Buyers Warranty!

Mar. 18th, 2021

check_circle

Verified Customer

star star star star star

Andrew Bremen, GA

I’m pretty happy with the coverage. They are very responsive and provided accurate information. It takes a little too long but other than that everything has been spot on.

2 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for your excellent rating for 2-10 Home Buyers Warranty. We’re always looking out for our clients, and it’s great to hear when things go so well. Thanks for your continuing business. Happy home owning!

Mar. 18th, 2021

check_circle

Verified Customer

star star star star_border star_border

Alex Pine Lake, GA

The support is okay but the process of getting anything done is obnoxious. I needed some work done on my water heater recently and it took about a month. They are not not helpful but sometimes the contractors they hire just tie their hands and make them do the wrong thing.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hello Alex, we’re sorry and embarrassed that you didn’t receive the assistance you expected. If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it. We understand you’re upset, and we want to try to fix it. You’ve trusted us to protect your home, and we want to earn that trust back.

Mar. 18th, 2021

check_circle

Verified Customer

star star star star star_border

Alvid King George, VA

I’m a realtor. I’ve used it several times. Every time I’ve had to use it, I’ve gotten a quick response. The providers are out in a reasonable amount of time though the last time it took about a week and a half.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi there Alvid, we’re so happy that you had such a positive experience with our staff. Thank you for your feedback and your continuing business with 2-10 Home Buyers Warranty!

Mar. 18th, 2021

check_circle

Verified Customer

star star star star star

Donald Springdale, AR

The seller purchased it at first but we were satisfied with it so we bought it for another two years. They are very responsive and quick and that is what is important.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Donald, it’s great to read that you had such a positive experience with 2-10 Home Buyers Warranty. Our goal is to make protecting your home simple and economical, and it sounds like we hit the mark! Thanks for your feedback and business.

Mar. 18th, 2021

check_circle

Verified Customer

star star_border star_border star_border star_border

DayleAnn Koch Grasonville, MD

I have submitted a request to be reimbursed and have not been so for months it wasn’t until I called and initiated defined out why that I found out they were missing one document from the service or who I reached out to contacted received and uploaded to their website and still have not received a check for outside vendors. I also currently have been waiting seven weeks to get my washing machine we have gone through three different companies they’ve sent to us yet no one comes back to finish the work. These are all servicers recommended through them. Customer service is nice when I call but no action is really taken to help me they just reschedule someone else. So overall very disappointed in this warranty and as soon as it’s up I will be going with another company.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi DayleAnn, we’re so sorry about the experience you had. Though we hate to hear that you had such a negative experience, we’re glad you told us about it. If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it. We want to earn your trust back. Thank you for your feedback.

Mar. 10th, 2021

check_circle

Verified Customer

star star_border star_border star_border star_border

Bridget Hawk Atlantic Beach, FL

Just after moving in to our brand new home with our new appliances package warranty, bought by the sellers, our brand new Frigidaire dishwasher did not work. The company refused to replace or repair the dishwasher stating that the dishwasher did not work when we moved in and therefore was not covered. When we questioned and brought up the fact that the inspector had ran the dishwasherPrior to us getting closing on the loan we were told that our inspector had no appliance license and could not vouch for it working and because I told them that the dishwasher did not work when we first ran it after moving in and taking ownership of the home they did not honor the warranty for.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hello Bridget, we’re disappointed to learn that you’re unhappy with our coverage. We’d like to help you find better-fitting coverage, if possible. If you’re willing to talk about other options, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it. We want to provide you with the right coverage for your needs. We hope you’ll give us a chance to do that.

Mar. 10th, 2021

check_circle

Verified Customer

star star star star star_border

Beverly Kutner Hoschton, GA

2 years ago

Reply from 2-10 Home Buyers Warranty

Hey there Beverly Kutner, thanks for the kind comments. We’re glad to read that you’re happy with the services 2-10 Home Buyers Warranty provided you. Our goal is to make protecting your home as simple and economical as possible, and it sounds like we nailed it. Thanks again for your continuing business!

Mar. 10th, 2021

check_circle

Verified Customer

star star star star star

Anonymous Birmingham, AL

They're very considerate and very professional so I recommend them highly highly highly. I was very satisfied when they helped us fix our air conditioning.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi, it’s great to read that you had such a positive experience with 2-10 Home Buyers Warranty. Our goal is to make protecting your home simple and economical, and it sounds like we hit the mark! Thanks for your feedback and business.

Mar. 4th, 2021

check_circle

Verified Customer

star star star star star

Clarissa Mcclung Birmingham, AL

When my furnace went out and they came out and did something to it with a switch. They were very presentable when they came to my house and they gave me the service.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hey there Clarissa, thanks for the kind comments. We’re glad to read that you’re happy with the services 2-10 Home Buyers Warranty provided you. Our goal is to make protecting your home as simple and economical as possible, and it sounds like we nailed it. Thanks again for your continuing business!

Mar. 5th, 2021

check_circle

Verified Customer

star star star star star

Debi Mccreary Beaumont, CA

They're very efficient and quick about solving issues. My water heater went out and they had it fixed in less than two days. I would recommend anyone to get them.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hey there Debi, thanks for the kind comments. We’re glad to read that you’re happy with the services 2-10 Home Buyers Warranty provided you. Our goal is to make protecting your home as simple and economical as possible, and it sounds like we nailed it. Thanks again for your continuing business!

Mar. 5th, 2021

check_circle

Verified Customer

star star star star_border star_border

Dolapo Kelley Fletcher, NC

It took three months for them to service my refrigerator. That's bad. I'm disappointed in their service. Their customer service is communicative, but the last two times I requested service, they haven't had a vendor available.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Dolapo we’re so sorry about the experience you had. Though we hate to hear that you had such a negative experience, we’re glad you told us about it. If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it. We want to earn your trust back. Thank you for your feedback.

Mar. 5th, 2021

check_circle

Verified Customer

star star star star star

Derek Atlanta, GA

I haven't had any issues with 2-10 Home Buyers. I've used them 3 times and they always come in a timely manner and fix exactly what needs to be fixed.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hey there Derek, we’re so happy to read that you had a great experience with our services. Our goal at 2-10 Home Buyers Warranty is to make the service request process as easy for you as possible. We’re glad we could help you!

Feb. 8th, 2021

check_circle

Verified Customer

star star star star_border star_border

Anonymous Wentzville, MO

Our heating went out and after filing the claim didn't hear from them within 48 hours, which is a long time for it to be very cold. They set me up with a subcontractor to fix it and that person called me the next day which was great.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi, thanks for your positive rating. More importantly, thanks for your honest feedback about how we can do even better next time. If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss. Thanks again for your feedback and for your continuing business.

Feb. 8th, 2021

check_circle

Verified Customer

star star star star star

Dennis Brizak Rocky Point, NC

Quick response very easy to use contractor contacted me within 24 hours and made a appointment for the next day they were on time and corrected the problem

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi there Dennis Brizak, we’re so happy that you had such a positive experience with our staff. Thank you for your feedback and your continuing business with 2-10 Home Buyers Warranty!

Feb. 4th, 2021