BFS Home Warranty Reviews

My realtor purchased the first year plan and I purchased the second year. I will not purchase a third year. The first time I used the company was for a garage door opener. Technicians arrived and said they would return with a new opener. They never returned and when i called, was told my plan did not cover the opener. I paid the $55 deductible to the technicians on their first visit and was told it was non-refundable. Second time was to report a leaking hot water heater that flooded my laundry room and kitchen while we were away. I was told they would get right back to me which they didn't. Called again and was told they would be out the next day. Horrible customer service with rude agents.

After 20 years with BFS, dad a wall oven fail. After 3 attempts to repair was told their is nothing else they can do. Did not accept their lack of response. After getting the BBB involved, they made several offers. Have not accepted since offers do not cover the cost of a comparable replacement. If not resolved soon will litigate.

They just charge you $75, and almost cover nothing, the ac blower's motor is not covered, what part of ac is covered, waisting money and time, please don't use this company