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CleanItSupply.com

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LAST UPDATED: July 8th, 2024

CleanItSupply.com is a wholesale company that sells cleaning, office, medical, and restaurant supplies to residential and commercial customers. The company is known for providing significant discounts on its products, and in 2019 it was named the #1 eCommerce site in the United States for janitorial and sanitation supplies.

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The Good

  • No Minimum Purchase Amount
  • Loyalty Program
  • BBB Accredited

No Minimum Purchase Amount

Typically wholesale companies will only sell products to commercial customers. However, CleanItSupply.com allows residential customers to take advantage of its discounts as well. The company doesn’t even require customers to buy in bulk; there is no minimum amount that customers are required to spend on orders through CleanItSupply.com.

Loyalty Program

Frequent shoppers at CleanItSupply.com may qualify for the company’s loyalty program. This program allows customers to receive free shipping on orders over $1,000. Since the company has 50 locations nationwide, it claims that its items will only take one to two days to ship to members of the loyalty program. 

CleanItSupply.com can also ship internationally; however, these shipments cannot qualify for free shipping and may be subject to a higher shipping cost than normal. 

BBB Accredited

The Better Business Bureau has awarded CleanItSupply.com with an accreditation and an A+ rating. While the company has received customer complaints over the years, it has maintained an A+ rating because of its dedication to following through with dissatisfied customers. 

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The Bad

  • No Services
  • Shipping Issues

No Services

Calling CleanItSupply.com a Home Services company is a bit misleading, simply because it does not provide any services. The company only sells and ships its supplies. Even for larger equipment items, CleanItSupply.com does not provide installation services. 

Shipping Issues

While the majority of CleanItSupply.com customer reviews are positive, the ones that are negative have a common theme: shipping problems. In some cases, customers complained that the shipping was too expensive for such inexpensive items. Other customers lamented that their orders arrived weeks late, and in some instances, the packages arrived with a significant amount of damage. 

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The Bottom Line

There is no doubt that CleanItSupply.com can save its customers money. The discounts on these products are significant, especially if one can qualify for free shipping. Those who do not qualify for free shipping may find that buying the same product from a retailer may be about the same cost, since the price of shipping can be quite high. 

Small businesses, restaurant owners, and cleaning companies will likely benefit from CleanItSupply.com the most, since these customers use these products at such a high volume. Depending on your circumstances, CleanItSupply.com may still help you save money even if you do not fall under these categories. You will just need to figure in the cost of shipping to decide if ordering from this company is cost-effective for you. 

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Star Rating

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4.4

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229 Reviews

Review Breakdown

5 grade

80%

4 grade

7%

3 grade

4%

2 grade

1%

1 grade

7%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Marie Kim

I placed an order two months ago, and my experience has been frustrating and time-consuming. The initial order was only partially sent with no information or correspondence provided as to whether the rest of the order would be coming or would be refunded. After multiple phone calls and emails spanning weeks, I finally received a resolution stating that they were refunding the remaining portion of the order and associated shipping costs (the latter at my request). Despite still needing the item, my request for a substitute product went unanswered. Repeated emails and a final phone call to customer service, where I was promised a call back the same day, yielded no results. This was over a week ago. Their guiding principle is "Everyone is Our Customer!" I write this so that "Everyone is Not Their Customer." Please save yourself valuable time and purchase from companies that appreciate your business.

2 weeks ago

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Roxxy Goetz

When everyone else failed me (yes, even YOU Am*zon) Clean It Supply were able to deliver what I needed in a quick and affordable manner! I'll definitely be back the next time I need hard-to-find medical supplies.

1 month ago

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Country Cleaning Services

Reliable and Fast service and Shipping. I have used this company for over 10 years and will continue using them! They're Awesome!

3 weeks ago

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Toni DeVeau

My grandmother doesn't have to bend over to wash her hair anymore

1 week ago

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Big Dream Vending LLC

My product was good of a price. It was tissue paper. I wish other products had competitive prices though.

3 weeks ago

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MikelP

The reason I gave a 4 star was because of the product, Wypall L-20, KCC34607 not meeting up to its reputation. CleanItSupply, I know has nothing to do with the manufacturing of this product but they can give feedback to the manufacturer. It states it has 3 or 4-ply which is not what this product used to have. It has always been a 4-ply grab-it paper. I think it's egregious to change a product without letting those who depend on it know, and/or change the price to reflect the lesser amount of resources to manufacture it. I depended on the 4-ply to meet my needs. As far as CleanItSupply, they supplied the product I purchased quickly and efficiently without any hitches. It also arrived on time within a few days of ordering. Nothing but good to say about CleanItSupply.

8 months ago

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Cheryl Williams

I have been a customer of CleanItSupply for a long time and I have never been disappointed in their service or prices!

1 month ago

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Missy Kessler Bismarck, ND

Exactly what I ordered. I actually only needed the screw. It would have been nice to order some of those alone. But we are pleased with the order and it came sooner than expected. Thank you

5 months ago

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S. E. Skillings Portland, ME

Excellent variety of products with reasonable prices and I was lucky enough to catch a fantastic sale. Quick processing, quick shipping, no issues with the product from their storage, shipping, or quality. Absolutely on point!

7 months ago

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Geoffrey L. Clayton Thetford Center, VT

Everything was good on delivery but after recieving the items I found my file cabinet does not accept Legal size file hangers and I don't need the frame to hang them on because my file cabinet has slots built in to the drawers on the sides and the hander frame doesn't fit in the drawer.

8 months ago

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Gary Herring Honey Brook, PA

I always find the ordering process very easy and always get the items I ordered, sometimes the packing and boxes are roughed up from the delivery service. On one order a bottle of cleaner with a spray pump was broken and cleaning product leaked through the entire order. But with one phone call to Clean it Supply, they made good for the damage and replaced the cleaner. Ordering toilet paper is always a gamble, almost every time the box is broken in half and split with rolls of toilet paper missing dirty or torn open. Again, it is the lack luster attitude of the delivery service. Otherwise, I am very happy with the fast service and quality of items.

11 months ago

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Richard Reynolds

Great quality in products. Great delivery

2 weeks ago

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Emily Baker

Item was not as described, and did not match the photos posted. I never received a response for my request for a refund either. Will NOT be purchasing here again.

1 month ago

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Deb Scappoose, OR

This is the second time I've ordered from CleanItSupply. I am very pleased with the speed on my order. Extremely Pleased indeed. My order arrived in less time then I expected and in perfect condition right to my front door. I'm happy with my previous product and I'm sure I'll be pleased once again, when this order is used. The product has met my expectations. Thank you once again, Deb

1 year ago

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mammamary

Delivery was accurate and prompt. Product is pleasant and does the job it was intended for.

2 months ago

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Cass Fraga

Items always ship fast, customer service easy to get ahold of when needed. cost friendly

2 months ago

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Xio Garcia San Antonio, TX

I love the availability and selection. It helps to stock up and not worry about having to purchase essentials like toilet paper and paper towels for several months.

6 months ago

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Becky

I was pleased with the pricing but I have had an issue with finding out when my shipment is coming. I haven’t received an email as of yet and I am unable to find any information.. thus the 4 star rating

8 months ago Edited November 1, 2023

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Debra Armbruster Kansas City, KS

I bought the wrong size toilet paper for the two dispencers I purchased. I was rather upset that I wasn't informed that these dispensers had to have a certain size toilet paper. I went to UPS to return the dispencers. It was going to cost me $40.00. It was $19.00 ×2=$38.00 . It was $2.00 for printed return address labels. I told the employees to open each box, and empty the contents into the trash that was in each box. They did what I requested. I walked out of the UPS business, then I went home. The toilet paper is great.

9 months ago

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Sonya A

Love this product and the quick service!!! Thank you!!!

1 month ago

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Gary King Elkhart, IN

The customer service rep on the phone was very helpful assisting me with my first order when I had problems on the website changing my different shipping and billing addresses. The order arrived quickly at the correct destination.

1 year ago Edited July 5, 2023

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Richard Trussell Colorado Springs, CO

I had a really hard time finding an 18 inch palmyra broom. It is the only broom that works clearing snow on our brick walk way. Snow shovels get caught on the bricks. Poly bristles get clogged with snow. Thanks for the scope of products you offer.

1 year ago

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FPV3D Chad Taul Hardinsburg, KY

Best seller ever! Super quick shipment! Test Strips were very fresh with very long expiration dates! Lowest price I could find them anywhere! Very reasonable shipping charge! Highly recommended! Will buy again next year if prices don't escalate! Thanks!

2 years ago

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Scott Kenzie

Fast delivery great product doesn’t leave lint behind leaves a brilliant shine in my china cabinet after cleaning

5 months ago

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Chance Tyler

They had the Soft soap I needed in stock and at a good price. It was delivered quickly and without any leaks. I will order from them again.

8 months ago

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John DeMoss Annandale, VA

Terrible customer service. I ordered a part for my grandmother's wheel chair and they sent me the wrong part. I wrote customer service to have it replace and they sent back an email that all sales are final. Either the person responding is an incompetent or the service at this company is horrible. I have never had a company who failed to send the correct product not be willing to replace it with the correct item. I will never buy from this company again and will also be reporting them the the Better Business Bureau.

8 months ago

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Lupita Benitez

Very very quick and fast! I wish there were more promotions for free shipping, that’s the main reason I don’t shop too much here, other than that, it’s a great bargain!

9 months ago

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Dawn Bolivar Queensbury, NY

Deep cleans with out the extra additives like borax or oxi clean.i will buy the bigger tub next time. Great value for the money. Clothes come out smelling fresh and clean.

11 months ago

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Dr. Greg Kettering Buena Vista, CO

I left this on the CS email but never received a response. Sun, Jun 11, 7:28 AM (8 days ago) to Customer I used the BWK10 promo code but when I completed the purchase, it was no longer present. What happened? The shipping company (UPS) left it on our front door area but failed to keep it covered on the day that we were closed. It rained that day and consequently the boxes were wet. Fortunately, the paper towels were still usable after letting the boxes dry.

1 year ago

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Jerry Johnston Grangeville, ID

Needed some financial record books for my mother (doesn't do computers!). CleanItSupply.com had exactly what I was looking for at the lowest price I could find. Received my order in just a couple of days. Great service!

1 year ago

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Kate Fordham

Fast shipping! Cheaper than anywhere else!

2 months ago

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Andy Hatch

A+++ product and speedy delivery! Thank you!

2 months ago

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James Lozier Galion, OH

Great price and exactly what I’m always looking for! Shipping is super fast too!

4 months ago

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Mary Gardner

Great communication. The product was as described and at a very competitive price.

5 months ago

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Chris Wyatt Kearney, NE

I like the prices and the fast shipping I haven’t had any issues this far. I think it will stay this way

6 months ago

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Carol Anderson Wayne, NJ

Everything was great! Our account name had to changed and I needed help before I could place our order.

8 months ago

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rick roll Williston, ND

Product wasn't what I expected. The gel was so solid And densely viscous it wouldn't run but at the same time there was nothing slick about it It was just gel. Didn't provide any slick lurication at all. This likely isn't the store's fault but the product itself is completely unsatisfactory and after only 2 uses I threw it. I did read mixed reviews from other sites about the brand but I can confirm that coconut oil, water sand seven spit provides a smoother and more frictionless lubrication than this gel does.

9 months ago

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Jen Brooklyn, NY

I love the prices and the service I get from this company, when I order I receive my items within a day or two tops, love it

10 months ago

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Sherry Cunningham Fitzgerald, GA

continuous emails about cleaning products which I'm not interested in the mini-binders are exactly what I was looking for & you had the best deal on them

11 months ago

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Jim Briand Boston, MA

There are no dislikes I always get my order on time every time and very satisfied with the product or products not broken or destroyed upon receiving items.

1 year ago

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Cynthia Henley Seaside, OR

i love this site it has all of the cleaning supplies and more that i could ever need each day of the week and their prices are just wonderful thank you cleanitsupply.com~

1 year ago Edited July 6, 2023

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Charles Ford

Great company this was my first time ordering from them. I placed an order on Thursday and received my items the next day very fast shipping thank you

1 year ago

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SD99 Henderson, NV

I received my order quickly after placing it but I would like to have received notification from the supply company that items were delivered, especially since UPS did not send notifications.

1 year ago

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Timothy Chappell Indianapolis, IN

The toilet paper I used to order went up in price so I ordered a different one and it's softer. I'm very pleased and shipping was crazy fast. A clean booty is a happy booty

1 year ago

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Hong Nguyen Katy, TX

If there is zero star, i would do that. This is ridiculous company. I accidentally placed an order with wrong shipping address, and right away sent email to them to request changes or fix. They didn't reply to me, and i urgently called them the next day early morning hour, they refused to change or cancel the order even though the order is not yet shipped out. I would reorder to the right shipping address, only if they cancel from their side. Now they are determined to ship to the wrong address, and of course i have nothing to do with the person who are living at that wrong address. NEVER BUY ANYTHING FROM THEM AGAIN

1 year ago

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Jhlee Tee Philadelphia, PA

The ups driver just threw the case of toilet causing the box to rip in several places and had toilet papers falling out. Cleanitsupply was fine but the drivers have done this on more than one occasion.

1 year ago

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Tara Shaw San Diego, CA

Was surprised at how fast my delivery came and the box wasn't all smashed up like a different vendor I previously used. Will be ordering from here again!

1 year ago

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Dawn Brooklyn, NY

Amazing! Quick delivery. I feel like my small personal order was just as important as the large company orders. I’m telling the facility manager about you guys!

2 years ago

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WILLIAM MROZINSKI

Great product . Great company to buy supplies from

3 months ago

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JohnnaK

Quick and accurate. This was very easy to order.

3 months ago