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CleanItSupply.com

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LAST UPDATED: March 19th, 2024

CleanItSupply.com is a wholesale company that sells cleaning, office, medical, and restaurant supplies to residential and commercial customers. The company is known for providing significant discounts on its products, and in 2019 it was named the #1 eCommerce site in the United States for janitorial and sanitation supplies.

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The Good

  • No Minimum Purchase Amount
  • Loyalty Program
  • BBB Accredited

No Minimum Purchase Amount

Typically wholesale companies will only sell products to commercial customers. However, CleanItSupply.com allows residential customers to take advantage of its discounts as well. The company doesn’t even require customers to buy in bulk; there is no minimum amount that customers are required to spend on orders through CleanItSupply.com.

Loyalty Program

Frequent shoppers at CleanItSupply.com may qualify for the company’s loyalty program. This program allows customers to receive free shipping on orders over $1,000. Since the company has 50 locations nationwide, it claims that its items will only take one to two days to ship to members of the loyalty program. 

CleanItSupply.com can also ship internationally; however, these shipments cannot qualify for free shipping and may be subject to a higher shipping cost than normal. 

BBB Accredited

The Better Business Bureau has awarded CleanItSupply.com with an accreditation and an A+ rating. While the company has received customer complaints over the years, it has maintained an A+ rating because of its dedication to following through with dissatisfied customers. 

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The Bad

  • No Services
  • Shipping Issues

No Services

Calling CleanItSupply.com a Home Services company is a bit misleading, simply because it does not provide any services. The company only sells and ships its supplies. Even for larger equipment items, CleanItSupply.com does not provide installation services. 

Shipping Issues

While the majority of CleanItSupply.com customer reviews are positive, the ones that are negative have a common theme: shipping problems. In some cases, customers complained that the shipping was too expensive for such inexpensive items. Other customers lamented that their orders arrived weeks late, and in some instances, the packages arrived with a significant amount of damage. 

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The Bottom Line

There is no doubt that CleanItSupply.com can save its customers money. The discounts on these products are significant, especially if one can qualify for free shipping. Those who do not qualify for free shipping may find that buying the same product from a retailer may be about the same cost, since the price of shipping can be quite high. 

Small businesses, restaurant owners, and cleaning companies will likely benefit from CleanItSupply.com the most, since these customers use these products at such a high volume. Depending on your circumstances, CleanItSupply.com may still help you save money even if you do not fall under these categories. You will just need to figure in the cost of shipping to decide if ordering from this company is cost-effective for you. 

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Star Rating

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4.5

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210 Reviews

Review Breakdown

5 grade

80%

4 grade

8%

3 grade

4%

2 grade

1%

1 grade

7%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Missy Kessler Bismarck, ND

Exactly what I ordered. I actually only needed the screw. It would have been nice to order some of those alone. But we are pleased with the order and it came sooner than expected. Thank you

1 month ago

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MikelP

The reason I gave a 4 star was because of the product, Wypall L-20, KCC34607 not meeting up to its reputation. CleanItSupply, I know has nothing to do with the manufacturing of this product but they can give feedback to the manufacturer. It states it has 3 or 4-ply which is not what this product used to have. It has always been a 4-ply grab-it paper. I think it's egregious to change a product without letting those who depend on it know, and/or change the price to reflect the lesser amount of resources to manufacture it. I depended on the 4-ply to meet my needs. As far as CleanItSupply, they supplied the product I purchased quickly and efficiently without any hitches. It also arrived on time within a few days of ordering. Nothing but good to say about CleanItSupply.

4 months ago

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S. E. Skillings Portland, ME

Excellent variety of products with reasonable prices and I was lucky enough to catch a fantastic sale. Quick processing, quick shipping, no issues with the product from their storage, shipping, or quality. Absolutely on point!

4 months ago

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Geoffrey L. Clayton Thetford Center, VT

Everything was good on delivery but after recieving the items I found my file cabinet does not accept Legal size file hangers and I don't need the frame to hang them on because my file cabinet has slots built in to the drawers on the sides and the hander frame doesn't fit in the drawer.

5 months ago

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Bryan Vilchis Westbury, NY

I like how fast it shipped, I believe i'll be a repeat customer.

1 week ago

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Gary Herring Honey Brook, PA

I always find the ordering process very easy and always get the items I ordered, sometimes the packing and boxes are roughed up from the delivery service. On one order a bottle of cleaner with a spray pump was broken and cleaning product leaked through the entire order. But with one phone call to Clean it Supply, they made good for the damage and replaced the cleaner. Ordering toilet paper is always a gamble, almost every time the box is broken in half and split with rolls of toilet paper missing dirty or torn open. Again, it is the lack luster attitude of the delivery service. Otherwise, I am very happy with the fast service and quality of items.

8 months ago

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Xio Garcia San Antonio, TX

I love the availability and selection. It helps to stock up and not worry about having to purchase essentials like toilet paper and paper towels for several months.

3 months ago

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Zach Donahue Statesboro, GA

Quick, easy order placement. Wasn’t worried about having to return anything

3 weeks ago

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James Lozier Galion, OH

Great price and exactly what I’m always looking for! Shipping is super fast too!

1 month ago

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Mary Gardner

Great communication. The product was as described and at a very competitive price.

1 month ago

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Scott Kenzie

Fast delivery great product doesn’t leave lint behind leaves a brilliant shine in my china cabinet after cleaning

2 months ago

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Becky

I was pleased with the pricing but I have had an issue with finding out when my shipment is coming. I haven’t received an email as of yet and I am unable to find any information.. thus the 4 star rating

5 months ago Edited November 1, 2023

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Debra Armbruster Kansas City, KS

I bought the wrong size toilet paper for the two dispencers I purchased. I was rather upset that I wasn't informed that these dispensers had to have a certain size toilet paper. I went to UPS to return the dispencers. It was going to cost me $40.00. It was $19.00 ×2=$38.00 . It was $2.00 for printed return address labels. I told the employees to open each box, and empty the contents into the trash that was in each box. They did what I requested. I walked out of the UPS business, then I went home. The toilet paper is great.

6 months ago

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Snook Johnson Magnolia, AR

It came as quick as I bought it! All intact!

2 weeks ago

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Dave Garcia Trumbull, CT

Easy to use website. Much appreciated!!

2 weeks ago

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Terry Sweatt Nashville, TN

Great Product! Great price! Very fast shipping!!!

3 weeks ago

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Gary King Elkhart, IN

The customer service rep on the phone was very helpful assisting me with my first order when I had problems on the website changing my different shipping and billing addresses. The order arrived quickly at the correct destination.

8 months ago Edited July 5, 2023

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ALC Office Newport, WA

Fast, efficient. It would be nice if I could order all my needs from you.

1 month ago

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Barbara T Dunedin, FL

Packed well and quick delivery. Great company for selection and service.

1 month ago

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Heather Southard Galax, VA

Fast shipping and good quality. Will def order from again if needed

1 month ago

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Debbie Payne Torrington, CT

I love that you send the correct product the first time and it comes quickly.

1 month ago

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Morphyne Cineverité Los Angeles, CA

I wish ALL companies were like this one. Fast and efficient.

1 month ago

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Deb Scappoose, OR

This is the second time I've ordered from CleanItSupply. I am very pleased with the speed on my order. Extremely Pleased indeed. My order arrived in less time then I expected and in perfect condition right to my front door. I'm happy with my previous product and I'm sure I'll be pleased once again, when this order is used. The product has met my expectations. Thank you once again, Deb

1 year ago

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Chris Wyatt Kearney, NE

I like the prices and the fast shipping I haven’t had any issues this far. I think it will stay this way

3 months ago

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Chance Tyler

They had the Soft soap I needed in stock and at a good price. It was delivered quickly and without any leaks. I will order from them again.

4 months ago

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John DeMoss Annandale, VA

Terrible customer service. I ordered a part for my grandmother's wheel chair and they sent me the wrong part. I wrote customer service to have it replace and they sent back an email that all sales are final. Either the person responding is an incompetent or the service at this company is horrible. I have never had a company who failed to send the correct product not be willing to replace it with the correct item. I will never buy from this company again and will also be reporting them the the Better Business Bureau.

4 months ago

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rick roll Williston, ND

Product wasn't what I expected. The gel was so solid And densely viscous it wouldn't run but at the same time there was nothing slick about it It was just gel. Didn't provide any slick lurication at all. This likely isn't the store's fault but the product itself is completely unsatisfactory and after only 2 uses I threw it. I did read mixed reviews from other sites about the brand but I can confirm that coconut oil, water sand seven spit provides a smoother and more frictionless lubrication than this gel does.

5 months ago

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Dawn Bolivar Queensbury, NY

Deep cleans with out the extra additives like borax or oxi clean.i will buy the bigger tub next time. Great value for the money. Clothes come out smelling fresh and clean.

7 months ago

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Jim Briand Boston, MA

There are no dislikes I always get my order on time every time and very satisfied with the product or products not broken or destroyed upon receiving items.

8 months ago

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Cynthia Henley Seaside, OR

i love this site it has all of the cleaning supplies and more that i could ever need each day of the week and their prices are just wonderful thank you cleanitsupply.com~

8 months ago Edited July 6, 2023

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Dr. Greg Kettering Buena Vista, CO

I left this on the CS email but never received a response. Sun, Jun 11, 7:28 AM (8 days ago) to Customer I used the BWK10 promo code but when I completed the purchase, it was no longer present. What happened? The shipping company (UPS) left it on our front door area but failed to keep it covered on the day that we were closed. It rained that day and consequently the boxes were wet. Fortunately, the paper towels were still usable after letting the boxes dry.

9 months ago

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Janine Corey Rushford, MN

very fast shipping, and TP seems very absorbent

1 month ago

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Gary Robbins Portland, OR

Great product, great price, fast shipping

1 month ago

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Joyce Costa Lodi, CA

Found it. Very convenient to use the website. TY

1 month ago

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Richard Trussell Colorado Springs, CO

I had a really hard time finding an 18 inch palmyra broom. It is the only broom that works clearing snow on our brick walk way. Snow shovels get caught on the bricks. Poly bristles get clogged with snow. Thanks for the scope of products you offer.

1 year ago

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FPV3D Chad Taul Hardinsburg, KY

Best seller ever! Super quick shipment! Test Strips were very fresh with very long expiration dates! Lowest price I could find them anywhere! Very reasonable shipping charge! Highly recommended! Will buy again next year if prices don't escalate! Thanks!

1 year ago

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Andrea H Los Angeles, CA

Prompt shipping, great tracking, item as promised/described. Will order again!

2 months ago

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Dave Evans Cincinnati, OH

Great prices and incredibly fast shipping. Wide variety of products

2 months ago

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Northstar Mariner Poquoson, VA

It was very easy to order, and the purchase was delivered quite quickly.

2 months ago

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Arthur Lewis

PROMPT DELIVERY AT GOOD PRICE. VERY SATISFIED WITH BOTH THE PRODUCT AND THE SERVICE.

3 months ago

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Carol Anderson Wayne, NJ

Everything was great! Our account name had to changed and I needed help before I could place our order.

5 months ago

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Stephen Zovickian Oakland, CA

The telescope pole arrived bent, so it is extremely difficult to use.

1 week ago

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Jen Brooklyn, NY

I love the prices and the service I get from this company, when I order I receive my items within a day or two tops, love it

6 months ago

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Sherry Cunningham Fitzgerald, GA

continuous emails about cleaning products which I'm not interested in the mini-binders are exactly what I was looking for & you had the best deal on them

8 months ago

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Charles Ford

Great company this was my first time ordering from them. I placed an order on Thursday and received my items the next day very fast shipping thank you

9 months ago

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SD99 Henderson, NV

I received my order quickly after placing it but I would like to have received notification from the supply company that items were delivered, especially since UPS did not send notifications.

9 months ago

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Jerry Johnston Grangeville, ID

Needed some financial record books for my mother (doesn't do computers!). CleanItSupply.com had exactly what I was looking for at the lowest price I could find. Received my order in just a couple of days. Great service!

1 year ago

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Ryan Corbin Charleston, WV

Fast shipping, good prices, packed well.

2 months ago

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Lori Fioravanti Briarcliff Manor, NY

Good prices. Quick delivery. Products as ordered and not damaged.

3 months ago

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Jabrou Houston, TX

Using it and following the instructions put my scanner back into service

3 months ago