CleanItSupply.com Logo

CleanItSupply.com

star star star star star_half

6.2

Overall Score

Author: Kaitlyn Short

LAST UPDATED: January 4th, 2025

CleanItSupply.com is a wholesale company that sells cleaning, office, medical, and restaurant supplies to residential and commercial customers. The company is known for providing significant discounts on its products, and in 2019 it was named the #1 eCommerce site in the United States for janitorial and sanitation supplies.

Top Ranked Companies

thumb_up

The Good

  • No Minimum Purchase Amount
  • Loyalty Program
  • BBB Accredited

No Minimum Purchase Amount

Typically wholesale companies will only sell products to commercial customers. However, CleanItSupply.com allows residential customers to take advantage of its discounts as well. The company doesn’t even require customers to buy in bulk; there is no minimum amount that customers are required to spend on orders through CleanItSupply.com.

Loyalty Program

Frequent shoppers at CleanItSupply.com may qualify for the company’s loyalty program. This program allows customers to receive free shipping on orders over $1,000. Since the company has 50 locations nationwide, it claims that its items will only take one to two days to ship to members of the loyalty program. 

CleanItSupply.com can also ship internationally; however, these shipments cannot qualify for free shipping and may be subject to a higher shipping cost than normal. 

BBB Accredited

The Better Business Bureau has awarded CleanItSupply.com with an accreditation and an A+ rating. While the company has received customer complaints over the years, it has maintained an A+ rating because of its dedication to following through with dissatisfied customers. 

thumb_down

The Bad

  • No Services
  • Shipping Issues

No Services

Calling CleanItSupply.com a Home Services company is a bit misleading, simply because it does not provide any services. The company only sells and ships its supplies. Even for larger equipment items, CleanItSupply.com does not provide installation services. 

Shipping Issues

While the majority of CleanItSupply.com customer reviews are positive, the ones that are negative have a common theme: shipping problems. In some cases, customers complained that the shipping was too expensive for such inexpensive items. Other customers lamented that their orders arrived weeks late, and in some instances, the packages arrived with a significant amount of damage. 

gavel

The Bottom Line

There is no doubt that CleanItSupply.com can save its customers money. The discounts on these products are significant, especially if one can qualify for free shipping. Those who do not qualify for free shipping may find that buying the same product from a retailer may be about the same cost, since the price of shipping can be quite high. 

Small businesses, restaurant owners, and cleaning companies will likely benefit from CleanItSupply.com the most, since these customers use these products at such a high volume. Depending on your circumstances, CleanItSupply.com may still help you save money even if you do not fall under these categories. You will just need to figure in the cost of shipping to decide if ordering from this company is cost-effective for you. 

View Best Home Services

Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

info

4.5

star star star star star_half

248 Reviews

Review Breakdown

5 grade

79%

4 grade

7%

3 grade

4%

2 grade

1%

1 grade

8%

Sentiment Criteria

Value

star star star star star_half

Quality

star star star star star_half

Service

star star star star star_half

Trustworthiness

star star star star star_half
cancel
info
check_circle

Review Source

star star star star star_border

MikelP

The reason I gave a 4 star was because of the product, Wypall L-20, KCC34607 not meeting up to its reputation. CleanItSupply, I know has nothing to do with the manufacturing of this product but they can give feedback to the manufacturer. It states it has 3 or 4-ply which is not what this product used to have. It has always been a 4-ply grab-it paper. I think it's egregious to change a product without letting those who depend on it know, and/or change the price to reflect the lesser amount of resources to manufacture it. I depended on the 4-ply to meet my needs. As far as CleanItSupply, they supplied the product I purchased quickly and efficiently without any hitches. It also arrived on time within a few days of ordering. Nothing but good to say about CleanItSupply.

2 years ago

star star star star star_border

Gary Herring Honey Brook, PA

I always find the ordering process very easy and always get the items I ordered, sometimes the packing and boxes are roughed up from the delivery service. On one order a bottle of cleaner with a spray pump was broken and cleaning product leaked through the entire order. But with one phone call to Clean it Supply, they made good for the damage and replaced the cleaner. Ordering toilet paper is always a gamble, almost every time the box is broken in half and split with rolls of toilet paper missing dirty or torn open. Again, it is the lack luster attitude of the delivery service. Otherwise, I am very happy with the fast service and quality of items.

2 years ago

check_circle

Review Source

star star star star star_border

Veronica Lumi

Customer Service took forever to reach. Spent 3 days trying to reach them. Finally when reached Jasmine from Customer Service took care of the issue immediately. Customer Service needs to do better in responding to email inquiries as well as returning calls.

1 year ago

check_circle

Review Source

star star star star star_border

Becky

I was pleased with the pricing but I have had an issue with finding out when my shipment is coming. I haven’t received an email as of yet and I am unable to find any information.. thus the 4 star rating

2 years ago Edited November 1, 2023

star star star star star_border

SD99 Henderson, NV

I received my order quickly after placing it but I would like to have received notification from the supply company that items were delivered, especially since UPS did not send notifications.

2 years ago

check_circle

Review Source

star star star star star_border

Jhlee Tee Philadelphia, PA

The ups driver just threw the case of toilet causing the box to rip in several places and had toilet papers falling out. Cleanitsupply was fine but the drivers have done this on more than one occasion.

3 years ago

check_circle

Review Source

star star star star star_border

Sherry Cunningham Fitzgerald, GA

continuous emails about cleaning products which I'm not interested in the mini-binders are exactly what I was looking for & you had the best deal on them

2 years ago

check_circle

Review Source

star star star star star_border

Glen Benjamin Portsmouth, NH

I love this organic orange juice!!!! A little pricey but a morning must for me. It's like my caffeine. that gets me going in the morning but way healthier.

2 years ago

check_circle

Review Source

star star star star star_border

Nettie IA

1 can had a broken lid and nozzle missing so not able to use that can. Request a replacement can or refund for the 1 can. But price was fair and fast delivery

3 years ago

star star star star star_border

Joe Ferreira Concord, MA

They sent the right product that I ordered and was deliverd in a few days. Very happy, actually I am going to order more very soon.

3 years ago

check_circle

Review Source

star star star star star_border

sue landreville Queens, NY

I had some very bad paper towels last time around. Overall, I am happy with the company, just that one shipment was not good.

3 years ago

star star star star star_border

C G Queens, NY

The mouthpiece and machine provided worked fine. I had no problem with either. I have not used the mask yet.

2 years ago

star star star star star_border

Trannie P. Carter Sr. Cataula, GA

So far this is a very good product that affords the softness and strength to get the job done !

2 years ago

check_circle

Review Source

star star star star star_border

Angela Marshall Fort Payne, AL

Good products . Less hassle trying to find all the items I need.

2 years ago

check_circle

Review Source

star star star star star_border

Tanya Sixbey Jackson, MI

Arrived on time -meets expectations.....

2 years ago

star star star star star_border

George Brady Brooklyn, NY

I like the quick shipping and selection of products.

2 years ago

check_circle

Review Source

star star star star star_border

Acrofab Office1 Holland, MI

Fast shipping Good email notification Good price

3 years ago

star star star star star_border

Rebecca LaPonsey Columbus, OH

Very Fast Delivery Packaged well so it didn't spill

3 years ago